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21 companies using this technology

By ViciDial Group

VICIdial is an open-source contact center solution.

Top industries utilizing this technology

Business Services
HR & Staffing
Call Centers & Business Centers
Advertising & Marketing
Custom Software & IT Services

1-10 of 21 Companies using VICIdial

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1
Concentrix
Technologies used by the company: 1,225
Concentrix Corporation engages in the provision of technology-infused customer experience (CX) solutions worldwide. The company provides CX process optimization, technology innovation, front- and back-office automation, analytics, and business transf ormation services, across various channels of communication, such as voice, chat, email, social media, asynchronous messaging, and custom applications. It also offers customer lifecycle management; customer experience/user experience strategy and design; analytics and actionable insights; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients' customer experience strategies; vertical business process outsourcing (BPO) services; and back office BPO services that support clients in non-customer facing areas. The company's clients include technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others, as well as global IPOs, social brands, and banks. Concentrix Corporation was founded in 2004 and is based in Newark, California. Read more
Additional technologies used by Concentrix:
Adobe Illustrator
BlackBerry Enterprise Server
Apache Log4j
See 1,225 technologies
2
Fusion CX
Technologies used by the company: 88
Fusion CX is a global customer support outsourcing company that specializes in providing expert BPO solutions for customer service needs. They offer a wide range of services including inbound and outbound call centers, technical support, live chat, a nd digital solutions, catering to various industries such as BFSI, healthcare, telecom, and retail. With a focus on AI-driven customer experience, Fusion CX delivers omnichannel support and operational efficiency to enhance client engagement. Their diverse clientele includes businesses from sectors like e-commerce, fintech, and travel, supported by a multilingual workforce across multiple global locations. Read more
Additional technologies used by Fusion CX:
Adobe Illustrator
Microsoft Entra
Core
See 88 technologies
3
Great HealthWorks
Technologies used by the company: 420
Great HealthWorks is a manufacturing and distribution company. It is a direct-to-consumer company that delivers health and wellness products. The company was formed in 2003 and is headquartered in Fort Lauderdale, Florida.
Additional technologies used by Great HealthWorks:
Adobe Illustrator
Cinema 4D
Final Cut Pro
See 420 technologies
4
Inktel
Technologies used by the company: 252
Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. This includes Phone, Text, Chat, Email, and Social Med ia support. Read more
Additional technologies used by Inktel:
Autopilot
Core
DIS
See 252 technologies
5
US Standard Products
Technologies used by the company: 36
U.S. Standard Products is a provider of industrial safety, industrial chemicals, and cleaners. U.S. Standard Products inventory includes marking spray paint, concrete cleaner, oil and lubricant, safety glasses, gloves, and dust masks. U.S. Standard P roducts is headquartered in Englewood, New Jersey. Read more
Additional technologies used by US Standard Products:
DIS
Microsoft 365
ABI
See 36 technologies
6
Publishing Concepts
Technologies used by the company: 120
One of the most stable and well-established companies in the Metroplex, At PCI, we are passionate about helping our college, university, and association clients engage their alumni and membership and raise money so that they can fulfill their mission of educating our nations future leaders. We partner with our clients to collect massive amounts of data from their alumni / membership, publish alumni and membership directories, create and manage dynamic online communities, and implement innovative fundraising programs. PCI utilizes technology, expertise, best practices, and proven products and services to help colleges, universities, independent schools, fraternities, sororities, and associations of all types drive engagement and maximize contributions. Read more
Additional technologies used by Publishing Concepts:
Clearingworks
Teamwork
OWASP
See 120 technologies
7
Freelancer
Technologies used by the company: 2,489
Freelancer, founded in 2009 and headquartered in Sydney, Australia, is a freelancing and crowd sourcing marketplace. The company connects employers and freelancers globally across all industries such as software development, writing, data entry and d esign right through to engineering, the sciences, sales and marketing, accounting and legal services. Read more
Additional technologies used by Freelancer:
Apache Log4j
Cinema 4D
HEC-HMS
See 2,489 technologies
8
Ytel
Technologies used by the company: 93
Founded in 2012, Ytel is a software company with a communication platform that allows developers and businesses to build SMS and voice capabilities into any application. They help businesses engage more customers using voice, SMS, social, email, mail , and messaging from a single platform. Ytel is located in Lake Forest, California. Read more
Additional technologies used by Ytel:
easyDNS Email Hosting
Hubspot Content Management System
Microsoft 365
See 93 technologies
9
Colombiana de Comercio
Technologies used by the company: 105
Colombiana de Comercio S A operates as a manufacturer and distributor of electronic appliances. It offers electronic appliances such as computers, television, radio, and other electronic appliances. It also distributes and provides services for motor cycles and motorcycle parts. The company was founded in 1938 and is based in Bogota, Colombia. Read more
Additional technologies used by Colombiana de Comercio:
PCI
SAP
Microsoft 365
See 105 technologies
10
Sovran
Technologies used by the company: 59
Sovran, Inc. is a managed IT services company based in Mendota Heights, Minnesota, providing a range of IT support, consulting, and infrastructure project services. They specialize in cloud and data services, cybersecurity, compliance solutions, and managed IT services tailored for businesses and nonprofits. Since 1987, Sovran has partnered with organizations in Minnesota and the Upper Midwest to simplify their technology environments. Their clients include companies seeking comprehensive IT management or support in collaboration with in-house IT teams. Read more
Additional technologies used by Sovran:
Google Global Site Tag
Microsoft 365
WordPress.org
See 59 technologies

Best Alternatives for VICIdial

Usage statistics of alternative technologies to VICIdial, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS VICIdial

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding VICIdial

What is the VICIdial technology?

VICIdial is an open-source contact center solution. For more information,

How many companies added the VICIdial technology in the last month?

1 companies added VICIdial to their tech stack in the last month.

What is VICIdial technology’s market share?

VICIdial market share is 0.06% out of all the technologies in the same category.

What companies are using VICIdial?

From the data gathered in Zoominfo, Concentrix, Fusion CX, Great HealthWorks, Inktel, US Standard Products, are using the VICIdial technology. You can see the full list in the above results table.

How many companies are using VICIdial?

21 companies are using VICIdial.

Which industries do companies commonly use VICIdial for their needs?

Companies in Business Services, HR & Staffing, Call Centers & Business Centers commonly use VICIdial.

What are the best alternatives for VICIdial?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of VICIdial. For more information,

See more information about VICIdial

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21 companies using this technology

By ViciDial Group

Top industries utilizing this technology

Best Alternatives for VICIdial

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Top Companies Using VICIdial

21 companies using this technology

By ViciDial Group

Companies adopted this tech in the last month

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for VICIdial

Additional top technologies lists

Top Companies utilizing CSI Virtual Observer

Top Companies utilizing Serenova

Top Companies utilizing Dynamics 365 Contact Center

Top Companies utilizing Google CCAI

Frequently Asked Questions Regarding VICIdial

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Supercharge Your Prospecting

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