Top Companies Using Aspect Spectrum ACD

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17 companies using this technology

By Aspect

Aspect Spectrum ACD is a cloud-based contact center solution that enables intelligent call routing, omnichannel queue management, and real-time reporting capabilities for enterprise customer service operations.

Top industries utilizing this technology

Insurance
Business Services
Custom Software & IT Services
Finance
Investment Banking

1-10 of 17 Companies using Aspect Spectrum ACD

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1
Centene
Technologies used by the company: 1,214
Centene Corporation is a major American healthcare enterprise focused on providing access to affordable, high-quality health coverage and related services, particularly to underserved and low-income populations. Headquartered in Clayton, Missouri, Un ited States, Centene has evolved from a regional Medicaid plan in 1984 into one of the nations largest managed care organizations, serving millions of individuals and families across all 50 U.S. states. The companys guiding mission is to transform the health of the communities it serves, one person at a time by increasing access to integrated, culturally sensitive healthcare that supports physical, emotional and social wellbeing. Centenes origins trace back to its founding by Elizabeth Betty Brinn as a nonprofit Medicaid plan in Milwaukee, Wisconsin. Over time, Centene steadily expanded its reach through organic growth and strategic acquisitions, building a nationwide footprint and diversifying its offerings beyond Medicaid to include Medicare, Health Insurance Marketplace plans, commercial products, long-term services and supports, and integrated care solutions. Today, the company manages care for tens of millions of members and is recognized as the largest Medicaid managed care organization and one of the longest-running carriers on the U.S. Health Insurance Marketplace. Read more
Additional technologies used by Centene:
Adobe Illustrator
Microsoft Project
Final Cut Pro
See 1,214 technologies
2
HSBC
Technologies used by the company: 2,012
HSBC is a global banking and financial services organization headquartered in London. Founded in 1865, HSBC provides a comprehensive range of banking products and services to individuals, businesses, and institutions across six continents. The compan y operates through an extensive international network spanning 66 countries and territories, with significant presence in Europe, Asia, North America, Latin America, and the Middle East and North Africa. HSBC offers retail banking, commercial banking, global banking and markets, wealth management, and private banking services. The company is known for its global connectivity and expertise in facilitating international trade and capital flows. Read more
Additional technologies used by HSBC:
BlackBerry Enterprise Server
Adobe Fireworks
Drools
See 2,012 technologies
3
ABB
Technologies used by the company: 1,481
ABB is a global technology company in electrification and industrial automation, supplying hardware and software that optimize how assets are powered, controlled, manufactured, and moved. ABB integrates engineering know‑how with digital solutions to improve efficiency, reliability, and sustainability for industrial, infrastructure, and utility customers worldwide. The company positions itself as a key enabler of industrial transformation and the shift to more resource‑efficient, low‑carbon operations. Read more
Additional technologies used by ABB:
SAP Tax
Adobe Illustrator
MarketShare
See 1,481 technologies
4
BT Group
Technologies used by the company: 1,909
BT Group is a British telecommunications services company. Headquartered in London, United Kingdom, the company has operations throughout the world in over many countries. BT Group consists of four divisions: BT Global Services, BT Retail, BT Wholesa le, and BT Openreach, offering local and long-distance phone service, as well as internet access. BT Group is a managed services provider (MSP). Read more
Additional technologies used by BT Group:
CA Gen
Lumension
Demisto
See 1,909 technologies
5
GEICO
Technologies used by the company: 1,271
GEICO (Government Employees Insurance Company) is a member of the Berkshire Hathaway family of companies and is a private passenger auto insurance company in the United States.
Additional technologies used by GEICO:
Development Dimensions International
Como
Developer Express
See 1,271 technologies
6
Live Nation Entertainment
Technologies used by the company: 1,303
Live Nation Entertainment, Inc. operates as a live entertainment company worldwide. It operates through Concerts, Ticketing, and Sponsorship & Advertising segments. The Concerts segment promotes live music events in its owned or operated venues, and in rented third-party venues. This segment operates and manages music venues; produces music festivals; creates and streams associated content; and offers management and other services to artists. The Ticketing segment manages the ticketing operations, including the provision of ticketing software and services to clients and consumers with marketplace for tickets and event information through mobile apps, other websites, retail outlets, and its primary websites, such as livenation.com and ticketmaster.com; and provides ticket resale services. This segment sells tickets for its events and third-party clients in various live event categories. This segment offers ticketing services for arenas, stadiums, amphitheaters, music clubs, concert promoters, professional sports franchises and leagues, college sports teams, performing arts venues, museums, and theaters. The Sponsorship & Advertising segment sells international, national, and local sponsorships and placement of advertising, including signage, online, and promotional programs; rich media offering that comprises advertising related with live streaming and music-related content; and ads across its distribution network of venues, events, and websites. This segment also manages the development of strategic sponsorship programs, as well as develops, books, and produces custom events or programs for specific brands. It owns, operates, or leases entertainment venues. The company was formerly known as Live Nation, Inc. and changed its name to Live Nation Entertainment, Inc. in January 2010. Live Nation Entertainment, Inc. was incorporated in 2005 and is based in Beverly Hills, California. Read more
Additional technologies used by Live Nation Entertainment:
MarketShare
BlackBerry Enterprise Server
Adobe Illustrator
See 1,303 technologies
7
Bertelsmann SE
Technologies used by the company: 241
Bertelsmann is a media company that operates in several countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provide r Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. Bertelsmann was founded in 1835 and is headquartered in Guetersloh, Germany. Read more
Additional technologies used by Bertelsmann SE:
IBM Rational ClearQuest
Microsoft Project
Adobe Fireworks
See 241 technologies
8
LPL Financial
Technologies used by the company: 1,116
LPL Financial Holdings is a leading U.S. wealth management firm supporting financial advisors and institutions with a full range of brokerage, advisory, and practice management services. The company provides flexible business models, investment solut ions, and technology tools designed to help advisors efficiently manage client relationships, grow their practices, and deliver comprehensive financial guidance. LPL emphasizes innovation, choice, and support in the financial advisor marketplace. Read more
Additional technologies used by LPL Financial:
BlackBerry Enterprise Server
Adobe Illustrator
Microsoft Project
See 1,116 technologies
9
CNA
Technologies used by the company: 1,003
CNA Financial Corporation provides commercial property and casualty insurance products primarily in the United States. It operates through Specialty, Commercial, International, Life & Group Non-Core, and Corporate & Other Non-Core segments. The compa nys property insurance products include property, marine, boiler, and machinery coverages; and casualty insurance products comprise workers compensation, general and product liability, commercial auto, and umbrella coverages. Read more
Additional technologies used by CNA:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 1,003 technologies
10
Alaska Airlines
Technologies used by the company: 876
Alaska Air Group, Inc., through its subsidiaries, operates airlines. It operates through three segments: Alaska Airlines, Hawaiian Airlines, and Regional. The company offers scheduled air transportation services on Boeing jet aircraft for passengers and cargo in the United States, and in parts of Canada, Mexico, Costa Rica, Belize, Guatemala, and the Bahamas; and for passengers across a shorter distance network within the United States, Canada, and Mexico. Read more
Additional technologies used by Alaska Airlines:
BlackBerry Enterprise Server
Adobe Illustrator
Apache Log4j
See 876 technologies

Best Alternatives for Aspect Spectrum ACD

Usage statistics of alternative technologies to Aspect Spectrum ACD, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS Aspect Spectrum ACD

Products owned by Aspect

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Aspect Spectrum ACD

What is the Aspect Spectrum ACD technology?

What is Aspect Spectrum ACD technology’s market share?

Aspect Spectrum ACD market share is 0.05% out of all the technologies in the same category.

What companies are using Aspect Spectrum ACD?

From the data gathered in Zoominfo, Centene, HSBC, ABB, BT Group, GEICO, are using the Aspect Spectrum ACD technology. You can see the full list in the above results table.

How many companies are using Aspect Spectrum ACD?

17 companies are using Aspect Spectrum ACD.

Which industries do companies commonly use Aspect Spectrum ACD for their needs?

Companies in Insurance, Business Services, Custom Software & IT Services commonly use Aspect Spectrum ACD.

What are the best alternatives for Aspect Spectrum ACD?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of Aspect Spectrum ACD. For more information,

See more information about Aspect Spectrum ACD

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17 companies using this technology