Top Companies Using Freshdesk

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5,435 companies using this technology

By Freshworks

Freshdesk is a cloud-based customer support platform developed by Freshworks that enables businesses of all sizes to manage and resolve customer service interactions.

Top industries utilizing this technology

Business Services
Software
Custom Software & IT Services
Retail
Manufacturing

1-10 of 5,435 Companies using Freshdesk

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1
Amazon
Technologies used by the company: 3,263
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,263 technologies
2
Apple
Technologies used by the company: 2,530
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,530 technologies
3
Berkshire Hathaway
Technologies used by the company: 445
Berkshire Hathaway Inc. is a holding company that is headquartered in Omaha, Nebraska. Berkshire Hathaway and its subsidiaries engage in diverse business activities including insurance and reinsurance, utilities and energy, freight rail transportatio n, finance, manufacturing, retailing and services. Read more
Additional technologies used by Berkshire Hathaway:
Google Webmaster
BlackBerry Enterprise Server
Adobe Illustrator
See 445 technologies
4
Microsoft
Technologies used by the company: 3,482
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
Apache Log4j
Exact MAX
Ab Initio
See 3,482 technologies
5
Toyota Motor Corporation
Technologies used by the company: 1,140
Toyota Motor Corporation is a Japanese automotive manufacturer headquartered in Toyota, Aichi, Japan. The Company operates through three business segments. The Automobile segment is engaged in the design, manufacture and sale of car products, includi ng sedans, minivans, 2BOX cars, sport-utility vehicles and trucks, as well as the related parts and accessories. The Finance segment is involved in the provision of financial services related to the sale of the Company's products, as well as the leasing of vehicles and equipment. The Others segment is involved in the design, manufacture and sale of housings, as well as the information and communication business. As of March 31, 2014, the Company had 542 subsidiaries and 203 associated companies. Read more
Additional technologies used by Toyota Motor Corporation:
ARCTOOLS
Apache
Google Tag Manager
See 1,140 technologies
6
Google
Technologies used by the company: 1,583
Google's mission is to organise the world's information and make it universally accessible and useful. Through products and platforms like Search, Maps, Gmail, Android, Google Play, Chrome and YouTube, Google plays a meaningful role in the daily live s of billions of people and has become one of the most widely-known companies in the world. Google is a subsidiary of Alphabet Inc. Read more
Additional technologies used by Google:
SAP Revenue Accounting and Reporting
ServiceNow IT Service Management
Google Search Console
See 1,583 technologies
7
Ford
Technologies used by the company: 1,278
Ford Motor Company develops, delivers, and services a range of Ford trucks, commercial cars and vans, sport utility vehicles, and Lincoln luxury vehicles worldwide. It operates through Ford Blue, Ford Model e, and Ford Pro; Ford Next; and Ford Credit segments. The company sells Ford and Lincoln vehicles, service parts, and accessories through distributors and dealers, as well as through dealerships to commercial fleet customers, daily rental car companies, and governments. It also engages in vehicle-related financing and leasing activities to and through automotive dealers. In addition, the company provides retail installment sale contracts for new and used vehicles; and direct financing leases for new vehicles to retail and commercial customers, such as leasing companies, government entities, daily rental companies, and fleet customers. Read more
Additional technologies used by Ford:
Adobe Illustrator
Apache Log4j
Rhinoceros
See 1,278 technologies
8
JPMorgan Chase
Technologies used by the company: 3,397
Headquartered in New York, NY, JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. Founded in 1968, the firm provides services in investment banking, commercial banking, asset management, financial transaction processing, and consumer and small business banking under the J.P. Morgan and Chase brands. Read more
Additional technologies used by JPMorgan Chase:
Apache Log4j
Logback
Ab Initio
See 3,397 technologies
9
JP Morgan
Technologies used by the company: 983
Founded in 1799, JPMorgan Chase & Co. is a global financial services firm with operations in more than 60 countries. The firm specializes in investment banking, financial services for consumers, small business and commercial banking, financial transa ction processing, asset management and private equity. The company is headquartered in New York City, New York. Read more
Additional technologies used by JP Morgan:
Adobe Illustrator
Apache Log4j
Cinema 4D
See 983 technologies
10
Verizon
Technologies used by the company: 3,530
Verizon is a global telecommunications and technology company that provides a comprehensive portfolio of communication, connectivity, digital, and technology solutions for consumers, businesses, government agencies, and organizations across diverse i ndustries. The company is committed to connecting people, businesses, and communities through reliable network infrastructure, advanced digital technologies, and innovative services that enable communication, collaboration, entertainment, and productivity. Read more
Additional technologies used by Verizon:
Apache Log4j
Ab Initio
Revolut for Business
See 3,530 technologies

Best Alternatives for Freshdesk

Usage statistics of alternative technologies to Freshdesk, based on Zoominfo's comprehensive dataset

Zoho Desk Gorgias Zendesk Zendesk Help Desk Zoho Support Freshdesk

Products owned by Freshworks

A closer look at Freshworks's additional technologies: understanding their comprehensive range of digital tools and creative solutions

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Freshdesk

What is the Freshdesk technology?

Freshdesk is a cloud-based customer support platform developed by Freshworks that enables businesses of all sizes to manage and resolve customer service interactions. For more information,

How many companies added the Freshdesk technology in the last month?

42 companies added Freshdesk to their tech stack in the last month.

What is Freshdesk technology’s market share?

Freshdesk market share is 1.12% out of all the technologies in the same category.

What companies are using Freshdesk?

From the data gathered in Zoominfo, Amazon, Apple, Berkshire Hathaway, Microsoft, Toyota Motor Corporation, are using the Freshdesk technology. You can see the full list in the above results table.

How many companies are using Freshdesk?

5435 companies are using Freshdesk.

Which industries do companies commonly use Freshdesk for their needs?

Companies in Business Services, Software, Custom Software & IT Services commonly use Freshdesk.

What are the best alternatives for Freshdesk?

According to Zoominfo’s data Zoho Desk, Gorgias, Zendesk, Zendesk Help Desk, Zoho Support, are competitors of Freshdesk. For more information,

See more information about Freshdesk

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5,435 companies using this technology