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17 companies using this technology

Decagon is a conversational AI platform that enables enterprises to build, deploy, and scale AI agents for automated customer support across chat, voice, email, and SMS channels. The platform uses Agent Operating Procedures (AOPs) to allow both technical and non-technical teams to defin e and iterate on AI agent behavior using natural language. Read more

Top industries utilizing this technology

Software
Customer Relationship Management (CRM) Software
Business Services
Hospitality
Travel Agencies & Services

1-10 of 17 Companies using Decagon

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1
Salesforce
Technologies used by the company: 1,832
Salesforce, founded in 1999 and headquartered in San Francisco, is a global leader in customer relationship management (CRM) software. The company provides a comprehensive suite of cloud-based solutions including Sales Cloud for sales management, Ser vice Cloud for customer support, Marketing Cloud for digital marketing campaigns, Commerce Cloud for e-commerce, Community Cloud for digital communities, Internet of Things Cloud for connected device management, and Analytics Cloud for business intelligence. Salesforce also offers Quip for team collaboration and the Salesforce Platform for custom application development. The company delivers its services through direct sales channels and partnerships with consulting firms and systems integrators across North America, Europe, Asia Pacific, and other global regions. Salesforce specializes in helping businesses of all sizes transform their customer relationships through innovative technology solutions. Read more
Additional technologies used by Salesforce:
IBM Retail Environment for SUSE Linux
Cinema 4D
Dropwizard
See 1,832 technologies
2
Figma
Technologies used by the company: 231
Figma is a publicly traded software company that develops collaborative design and product development platforms used by organizations to create, prototype, test, and deliver digital products and user experiences. The company operates a cloud-native software platform that enables designers, developers, product managers, marketers, researchers, and business stakeholders to work together within a shared environment throughout the product development lifecycle. By combining design tools, collaboration capabilities, developer workflows, and artificial intelligence-powered features into a unified platform, Figma has become one of the most influential technology providers in the digital product creation ecosystem. Founded by Dylan Field and Evan Wallace, the company was created to address limitations associated with traditional desktop-based design software. The founders envisioned a browser-based platform that would allow multiple users to collaborate on design projects simultaneously, similar to how modern cloud productivity applications transformed document collaboration. This vision led to the development of a platform where teams could design, review, edit, and iterate together in real time regardless of geographic location. Over time, the company expanded beyond interface design and evolved into a broader product development platform serving organizations of all sizes. Read more
Additional technologies used by Figma:
Core
Senior Systems
Sanity
See 231 technologies
3
Sprinklr
Technologies used by the company: 510
Sprinklr is a publicly traded enterprise software company headquartered in New York City, founded in 2009 and listed on the New York Stock Exchange under the ticker CXM. The company develops an AI-native Unified Customer Experience Management (Unifie d-CXM) platform designed to help large enterprises manage and optimize every customer-facing function from a single system. Its four core product suites Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights enable customer-facing teams to engage, listen, and respond across more than 30 digital channels, including social media, messaging, chat, SMS, email, and voice. Read more
Additional technologies used by Sprinklr:
Adobe Illustrator
Sumo Logic
Kibana
See 510 technologies
4
Oura Ring
Technologies used by the company: 282
ŌURA delivers personalized health data, insights, and daily guidance with Oura Ring, the leading smart ring that helps you live healthier, longer. Guided by a mission of changing the healthcare paradigm from sick care to preventative health, ŌURA mak es wellness and recovery a daily practice through sleep, activity, readiness, stress, resilience, women’s health, and heart health. Millions of Oura Members around the world use Oura Ring as a personalized health companion that meets them where they are. ŌURA is building the most scientifically validated wearable; the lightweight and comfortable Oura Ring is validated against medical gold standards and driven by continuous monitoring of 50+ individual health and wellness biometrics and insights. Thousands of teams, research organizations, and concierge medical practices manage the health of their populations with ŌURA, and its ecosystem includes 800+ partners across women’s health, metabolic health, fitness, behavioral health, and more. ŌURA was founded in 2013 in Finland and has offices in Oulu, Helsinki, San Francisco, and San Diego. Read more
Additional technologies used by Oura Ring:
IBM SPSS
MATLAB
Cinema 4D
See 282 technologies
5
Wealthsimple
Technologies used by the company: 232
Wealthsimple is a Canadian financial technology company that provides a digital platform for investing, saving, trading, and managing personal finances. The company began as a simplified investing service and has since expanded into a broader financi al ecosystem that includes commission-free stock and exchange-traded fund trading, automated investment portfolios, tax filing services, and digital banking-style products such as spending and savings accounts. Wealthsimple aims to make financial services more accessible by removing traditional barriers such as complex processes, high fees, and confusing financial jargon. It operates through an easy-to-use mobile and web platform designed to help individuals manage money efficiently and make informed financial decisions. The company positions itself as a modern alternative to traditional banks by offering integrated financial tools that support everyday spending as well as long-term wealth building. With a strong focus on simplicity, transparency, and user experience, Wealthsimple serves millions of customers and manages substantial assets under administration, making it one of the prominent players in the digital finance and fintech industry. Read more
Additional technologies used by Wealthsimple:
Core
Senior Systems
Impact Radius
See 232 technologies
6
Gravity
Technologies used by the company: 1,001
Gravity Engineering Services is a digital transformation and product engineering company that provides technology-driven consulting and development solutions to businesses across multiple industries. The company focuses on helping organizations innov ate and scale through services such as generative AI, cloud management, commerce technologies, business analytics, and digital marketing. Operating with a global presence, it combines technical expertise with a design-first approach to deliver user-centric digital products and enterprise solutions. Its proprietary frameworks and agile methodologies enable clients to enhance customer experience, optimize operations, and drive business growth. With capabilities spanning product engineering, data analytics, and digital infrastructure, the company aims to build impactful digital experiences while fostering innovation and long-term value for organizations worldwide. Read more
Additional technologies used by Gravity:
Microsoft Visual Studio
Lovable
Adobe Illustrator
See 1,001 technologies
7
Decagon AI
Technologies used by the company: 68
Decagon is a San Francisco-based conversational AI platform founded in 2023, specializing in enterprise customer experience automation. The company develops AI-powered agents that enable businesses to deliver personalized, concierge-level customer in teractions across voice, chat, email, and SMS channels through a unified intelligence layer. Its platform leverages large language models to automate customer service tasks including answering product questions, processing refunds, and managing subscriptions while allowing both technical and non-technical teams to design and modify agent behavior in real time using natural language. Read more
Additional technologies used by Decagon AI:
Google Global Site Tag
PCI
Microsoft 365
See 68 technologies
8
Contiki
Technologies used by the company: 138
Founded in 1962, Contiki is a tour company that caters to 18- to 35-year-olds. It operates tours in Europe, Australia, New Zealand, North America, and Asia. Contiki is located in Thailand.
Additional technologies used by Contiki:
Pinterest Analytics
Microsoft 365
SeatGeek
See 138 technologies
9
Super.com
Technologies used by the company: 172
Super, formerly known as SnapCommerce, is the all-in-one savings super app for everyday Americans looking to save money, access credit, and experience more of what life has to offer. Super.com is home to the SuperCash card that offers cashback and th e opportunity for credit building. The Super.com App also provides deals and savings across categories such as travel and shopping. Read more
Additional technologies used by Super.com:
Adobe Illustrator
Core
Istio
See 172 technologies
10
Swift Prepaid Solutions
Technologies used by the company: 29
My Payment Vault offers a prepaid cardholder website, previously known as PrepaidDigitalSolutions. The company is dedicated to providing reliable services and maintaining a strong commitment to its users. Their platform is designed for individuals se eking a secure and efficient way to manage prepaid card transactions. Clients can expect a seamless experience as they navigate the services offered. Read more
Additional technologies used by Swift Prepaid Solutions:
Google Analytics
Google Global Site Tag
Google Marketing Platform
See 29 technologies

Best Alternatives for Decagon

Usage statistics of alternative technologies to Decagon, based on Zoominfo's comprehensive dataset

Directly Zendesk Answer Bot ManyChat Cliengo Artibot.ai Decagon

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Decagon

What is the Decagon technology?

Decagon is a conversational AI platform that enables enterprises to build, deploy, and scale AI agents for automated customer support across chat, voice, email, and SMS channels. The platform uses Agent Operating Procedures (AOPs) to allow both technical and non-technical teams to define and iterate on AI agent behavior using natural language. For more information,

How many companies added the Decagon technology in the last month?

7 companies added Decagon to their tech stack in the last month.

What is Decagon technology’s market share?

Decagon market share is 0.03% out of all the technologies in the same category.

What companies are using Decagon?

From the data gathered in Zoominfo, Salesforce, Figma, Sprinklr, Oura Ring, Wealthsimple, are using the Decagon technology. You can see the full list in the above results table.

How many companies are using Decagon?

17 companies are using Decagon.

Which industries do companies commonly use Decagon for their needs?

Companies in Software, Customer Relationship Management (CRM) Software, Business Services commonly use Decagon.

What are the best alternatives for Decagon?

According to Zoominfo’s data Directly, Zendesk Answer Bot, ManyChat, Cliengo, Artibot.ai, are competitors of Decagon. For more information,

See more information about Decagon

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