Top Companies Using ServiceNow Virtual Agent

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ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
Sales
Company and contact database
Marketing
Actionable ABM platform
Talent
Source the best and brightest
Operations
Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
Talent Autopilot
AI recruiting agent
Platform
Cloud partners
Ready, set, integrate
Platform overview
Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
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47 companies using this technology

By ServiceNow

ServiceNow Virtual Agent is an AI-powered conversational chatbot within the ServiceNow platform that provides employees and customers with a self-service messaging interface using pre-built, intelligent conversation flows.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Manufacturing
Education
Training

1-10 of 47 Companies using ServiceNow Virtual Agent

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Revenue

1
CVS Health
Technologies used by the company: 2,625
CVS Health is a diversified healthcare company providing healthcare services, pharmacy care, health benefits, and consumer health solutions. Its businesses include CVS Pharmacy, CVS Caremark, CVS Specialty, Aetna, and Oak Street Health. The company s erves individuals, employers, health plans, and government organizations through retail pharmacies, prescription benefit management, specialty pharmacy, insurance, primary care, and other healthcare services, with a focus on improving access, affordability, and health outcomes. Read more
Additional technologies used by CVS Health:
BlackBerry Enterprise Server
Apache Log4j
IBM CICS
See 2,625 technologies
2
Ford
Technologies used by the company: 1,293
Ford Motor Company develops, delivers, and services a range of Ford trucks, commercial cars and vans, sport utility vehicles, and Lincoln luxury vehicles worldwide. It operates through Ford Blue, Ford Model e, and Ford Pro; Ford Next; and Ford Credit segments. The company sells Ford and Lincoln vehicles, service parts, and accessories through distributors and dealers, as well as through dealerships to commercial fleet customers, daily rental car companies, and governments. It also engages in vehicle-related financing and leasing activities to and through automotive dealers. In addition, the company provides retail installment sale contracts for new and used vehicles; and direct financing leases for new vehicles to retail and commercial customers, such as leasing companies, government entities, daily rental companies, and fleet customers. Read more
Additional technologies used by Ford:
Adobe Illustrator
Apache Log4j
Rhinoceros
See 1,293 technologies
3
Citi
Technologies used by the company: 1,564
Citibank, N.A. is the primary U.S. banking subsidiary of Citigroup Inc., headquartered in New York City. Founded in 1812 as the City Bank of New York, it later became First National City Bank before adopting its current name in 1976. Citibank provide s a broad range of financial products and services, including consumer banking, credit cards, commercial banking, mortgages, and wealth management, serving customers through branches and offices across numerous countries worldwide. Read more
Additional technologies used by Citi:
Cinema 4D
Apache Log4j
IBM CICS
See 1,564 technologies
4
Boeing
Technologies used by the company: 1,506
Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Boeing is organized into three business units: Commercial Airplanes; Defense, Space & Security; and Global S ervices. In addition, functional organizations working across the company focus on engineering and program management; technology and development-program execution; advanced design and manufacturing systems; safety, finance, quality and productivity improvement and information technology. Read more
Additional technologies used by Boeing:
SAP Crystal Reports
Advisory Board
Concep
See 1,506 technologies
5
Citi Group
Technologies used by the company: 2,813
Citigroup Inc. is an American multinational investment bank and financial services company headquartered in New York City. Formed in 1998 through the merger of Citicorp and Travelers Group, Citi traces its roots to the City Bank of New York, founded in 1812. The company provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, trade and securities services, and wealth management to clients in nearly 160 countries and jurisdictions worldwide. Read more
Additional technologies used by Citi Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,813 technologies
6
Sony Group
Technologies used by the company: 1,128
Sony Group Corporation designs, develops, produces, and sells electronic equipment, instruments, and devices for the consumer, professional, and industrial markets in Japan, the United States, Europe, China, the Asia-Pacific, and internationally. The company distributes software titles and add-on content through digital networks; network services related to game, video, and music content; and home gaming consoles, packaged and game software, and peripheral devices. It also develops, produces, markets, and distributes recorded music; publishes music; and produces and distributes animation titles, game applications, and various services for music and visual products. In addition, the company produces, acquires, and distributes live-action and animated motion pictures for theatrical release, as well as scripted and animated series, unscripted reality or light entertainment, daytime serials, game shows, television movies, and miniseries and other television programs; operation of television networks and direct-to-consumer streaming services; operates a visual effects and animation unit; and manages a studio facility. Further, it researches, develops, designs, produces, markets, distributes, sells, and services televisions, and video and sound products; interchangeable lens, as well as compact digital, and consumer and professional video cameras; projectors and medical equipment; mobile phones, accessories, and applications; and metal oxide semiconductor image sensors, charge-coupled devices, integration systems, and other semiconductors. Additionally, it offers Internet broadband network services; recording media, and storage media products; and life and non-life insurance, banking, and other services, as well as creates and distributes content for PCs and mobile phones Read more
Additional technologies used by Sony Group:
BlackBerry Enterprise Server
Adobe Illustrator
Cinema 4D
See 1,128 technologies
7
Caterpillar
Technologies used by the company: 1,893
Caterpillar Inc. is a global manufacturing company that designs and produces construction, mining, and energy equipment. It supplies machinery, engines, and power systems used across infrastructure, resource industries, and transportation, while also offering financial services to support customers worldwide. Read more
Additional technologies used by Caterpillar:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,893 technologies
8
Deloitte
Technologies used by the company: 3,780
Deloitte is a global professional services organization providing audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services. Its capabilities also span cybersecurity, AI and data, enterprise technology, human capital and business process solutions. Deloitte serves organizations across a wide range of industries, helping clients manage complex challenges, transform operations, navigate risks, and drive sustainable growth. Read more
Additional technologies used by Deloitte:
Microsoft System Center
Matomo
Chief Architect
See 3,780 technologies
9
Pfizer
Technologies used by the company: 2,179
Pfizer Inc. is a global biopharmaceutical company dedicated to discovering, developing, manufacturing, and delivering innovative medicines and vaccines that improve health outcomes and enhance quality of life. Guided by a long-standing commitment to scientific research and medical advancement, the company focuses on addressing some of the world’s most significant health challenges through breakthrough therapies and healthcare solutions. Read more
Additional technologies used by Pfizer:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,179 technologies
10
EY
Technologies used by the company: 2,933
EY is a global multidisciplinary professional services organization providing assurance, consulting, strategy and transactions, and tax services. It helps organizations address complex business challenges, manage risk, improve performance and create long-term value. EY combines industry expertise with data, technology and AI capabilities to support clients across sectors, including financial services, healthcare, government, technology, energy and consumer products, with operations spanning approximately 150 countries. Read more
Additional technologies used by EY:
Apache Log4j
Exact MAX
Ab Initio
See 2,933 technologies

Best Alternatives for ServiceNow Virtual Agent

Usage statistics of alternative technologies to ServiceNow Virtual Agent, based on Zoominfo's comprehensive dataset

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A closer look at ServiceNow's additional technologies: understanding their comprehensive range of digital tools and creative solutions

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding ServiceNow Virtual Agent

What is the ServiceNow Virtual Agent technology?

How many companies added the ServiceNow Virtual Agent technology in the last month?

1 companies added ServiceNow Virtual Agent to their tech stack in the last month.

What is ServiceNow Virtual Agent technology’s market share?

ServiceNow Virtual Agent market share is 0.08% out of all the technologies in the same category.

What companies are using ServiceNow Virtual Agent?

From the data gathered in Zoominfo, CVS Health, Ford, Citi, Boeing, Citi Group, are using the ServiceNow Virtual Agent technology. You can see the full list in the above results table.

How many companies are using ServiceNow Virtual Agent?

47 companies are using ServiceNow Virtual Agent.

Which industries do companies commonly use ServiceNow Virtual Agent for their needs?

Companies in Business Services, Custom Software & IT Services, Manufacturing commonly use ServiceNow Virtual Agent.

What are the best alternatives for ServiceNow Virtual Agent?

According to Zoominfo’s data Directly, Zendesk Answer Bot, ManyChat, Cliengo, Artibot.ai, are competitors of ServiceNow Virtual Agent. For more information,

See more information about ServiceNow Virtual Agent