Top Companies Using HelpDesk

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Define markets, discover ideal buyers
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1,365 companies using this technology

By LiveChat

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Manufacturing
Education
Software

1-10 of 1,365 Companies using HelpDesk

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1
Apple
Technologies used by the company: 2,335
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,335 technologies
2
UnitedHealth Group
Technologies used by the company: 2,809
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,809 technologies
3
CVS Health
Technologies used by the company: 2,625
CVS Health is a diversified healthcare company providing healthcare services, pharmacy care, health benefits, and consumer health solutions. Its businesses include CVS Pharmacy, CVS Caremark, CVS Specialty, Aetna, and Oak Street Health. The company s erves individuals, employers, health plans, and government organizations through retail pharmacies, prescription benefit management, specialty pharmacy, insurance, primary care, and other healthcare services, with a focus on improving access, affordability, and health outcomes. Read more
Additional technologies used by CVS Health:
BlackBerry Enterprise Server
Apache Log4j
IBM CICS
See 2,625 technologies
4
Berkshire Hathaway
Technologies used by the company: 416
Berkshire Hathaway Inc. is a holding company that is headquartered in Omaha, Nebraska. Berkshire Hathaway and its subsidiaries engage in diverse business activities including insurance and reinsurance, utilities and energy, freight rail transportatio n, finance, manufacturing, retailing and services. Read more
Additional technologies used by Berkshire Hathaway:
Docker
Apple iOS
HP OpenView
See 416 technologies
5
Microsoft
Technologies used by the company: 3,137
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
sentry.io
QEMU
IBM Rational Rose
See 3,137 technologies
6
United Healthcare
Technologies used by the company: 520
Founded in 1974, UnitedHealthcare Services, Inc. is a company that specializes in providing health insurance for individuals and commercial clients. They are based in Minnetonka, Minnesota.
Additional technologies used by United Healthcare:
IBM SPSS
MATLAB
Microsoft Project
See 520 technologies
7
Google
Technologies used by the company: 1,561
Google's mission is to organise the world's information and make it universally accessible and useful. Through products and platforms like Search, Maps, Gmail, Android, Google Play, Chrome and YouTube, Google plays a meaningful role in the daily live s of billions of people and has become one of the most widely-known companies in the world. Google is a subsidiary of Alphabet Inc. Read more
Additional technologies used by Google:
Cinema 4D
Rhinoceros
IBM CICS
See 1,561 technologies
8
Samsung
Technologies used by the company: 1,861
Samsung is a global technology company engaged in the research, development, manufacturing, and marketing of a diverse portfolio of consumer electronics, mobile communications devices, semiconductor technologies, digital appliances, display solutions , and enterprise technologies. The company serves consumers, businesses, governments, and industrial organizations across international markets by delivering innovative products and integrated digital solutions that enhance communication, productivity, entertainment, healthcare, and everyday living. Read more
Additional technologies used by Samsung:
BlackBerry Enterprise Server
Cinema 4D
Rhinoceros
See 1,861 technologies
9
Bullish Global
Technologies used by the company: 166
Bullish is a regulated global cryptocurrency exchange focused on securely trading digital assets such as Bitcoin and Ethereum. The platform caters to institutions and advanced traders, offering features like margin trading, derivatives, and a unified trading account for enhanced capital efficiency. With tier-1 licenses and a deeply liquid order book, Bullish provides competitive spreads and low fees, ensuring an efficient trading experience. The exchange prioritizes security and transparency, operating as a full reserve exchange with robust custody standards. Read more
Additional technologies used by Bullish Global:
Google Cloud Platform
Tableau
Gmail
See 166 technologies
10
JPMorgan Chase
Technologies used by the company: 2,975
Headquartered in New York, NY, JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. Founded in 1968, the firm provides services in investment banking, commercial banking, asset management, financial transaction processing, and consumer and small business banking under the J.P. Morgan and Chase brands. Read more
Additional technologies used by JPMorgan Chase:
QlikView
Apache Log4j
Logback
See 2,975 technologies

Best Alternatives for HelpDesk

Usage statistics of alternative technologies to HelpDesk, based on Zoominfo's comprehensive dataset

Zoho Desk Gorgias Zendesk Zendesk Help Desk Zoho Support HelpDesk

Products owned by LiveChat

A closer look at LiveChat's additional technologies: understanding their comprehensive range of digital tools and creative solutions

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding HelpDesk

What is the HelpDesk technology?

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. For more information,

What is HelpDesk technology’s market share?

HelpDesk market share is 0.29% out of all the technologies in the same category.

What companies are using HelpDesk?

From the data gathered in Zoominfo, Apple, UnitedHealth Group, CVS Health, Berkshire Hathaway, Microsoft, are using the HelpDesk technology. You can see the full list in the above results table.

How many companies are using HelpDesk?

1365 companies are using HelpDesk.

Which industries do companies commonly use HelpDesk for their needs?

Companies in Business Services, Custom Software & IT Services, Manufacturing commonly use HelpDesk.

What are the best alternatives for HelpDesk?

According to Zoominfo’s data Zoho Desk, Gorgias, Zendesk, Zendesk Help Desk, Zoho Support, are competitors of HelpDesk. For more information,

See more information about HelpDesk

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Top Companies Using HelpDesk

1,365 companies using this technology

By LiveChat

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for HelpDesk

Products owned by LiveChat

Additional top technologies lists

Top Companies utilizing LogMeIn Rescue

Top Companies utilizing Clientexec

Top Companies utilizing iSupport Help Desk

Top Companies utilizing GoToAssist

Frequently Asked Questions Regarding HelpDesk

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