Top Companies Using Zendesk Help Desk Software

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ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
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Company and contact database
Marketing
Actionable ABM platform
Talent
Source the best and brightest
Operations
Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
Talent Autopilot
AI recruiting agent
Platform
Cloud partners
Ready, set, integrate
Platform overview
Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
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2,181 companies using this technology

By Zendesk

Zendesk Help Desk Software is a customer service and support ticketing system that helps businesses manage customer interactions across multiple channels, streamline workflows, and improve customer satisfaction.

Top industries utilizing this technology

Software
Business Services
Manufacturing
Retail
Education

1-10 of 2,181 Companies using Zendesk Help Desk Software

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1
Amazon
Technologies used by the company: 3,036
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,036 technologies
2
Walmart
Technologies used by the company: 2,645
Walmart Inc. engages in the operation of retail, wholesale, other units, and eCommerce worldwide. The company operates through three segments: Walmart U.S., Walmart International, and Sam's Club. It operates supercenters, supermarkets, hypermarkets, warehouse clubs, cash and carry stores, and discount stores under Walmart and Walmart Neighborhood Market brands; membership-only warehouse clubs; ecommerce websites, such as walmart.com.mx, walmart.ca, flipkart.com, PhonePe and other sites; and mobile commerce applications. The company offers grocery and consumables, including dairy, meat, bakery, deli, produce, dry, chilled or frozen packaged foods, alcoholic and nonalcoholic beverages, floral, snack foods, candy, other grocery items, health and beauty aids, paper goods, laundry and home care, baby care, pet supplies, and other consumable items; fuel, tobacco and other categories. It is also involved in the provision of health and wellness products covering pharmacy, optical and hearing services, and over-the-counter drugs and other medical products; and home and apparel including home improvement, outdoor living, gardening, furniture, apparel, jewelry, tools and power equipment, housewares, toys, seasonal items, mattresses and tire and battery centers. In addition, the company offers consumer electronics and accessories, software, video games, office supplies, appliances, and third-party gift cards. Further, it operates digital payment platforms; and offers financial services and related products, including money transfers, bill payments, money orders, check cashing, prepaid access, co-branded credit cards, installment lending, and earned wage access. Additionally, the company markets lines of merchandise under private brands, including Allswell, Athletic Works, Equate, and Free Assembly. Read more
Additional technologies used by Walmart:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,645 technologies
3
Apple
Technologies used by the company: 2,335
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,335 technologies
4
Microsoft
Technologies used by the company: 3,137
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
sentry.io
QEMU
IBM Rational Rose
See 3,137 technologies
5
NHS
Technologies used by the company: 629
The NHS (National Health Service) is the publicly funded healthcare system in the United Kingdom that provides comprehensive medical services, diagnostic care, and health information to the population. Founded in 1948, the NHS operates hospitals, cli nics, and digital health platforms across the UK, offering both emergency and routine healthcare services. The organization maintains an extensive online presence through its website, providing medical guidance, appointment booking services, and health resources to patients. As one of the world's largest healthcare systems, the NHS delivers a wide range of services including primary care, specialized treatments, mental health support, and preventative healthcare programs. Read more
Additional technologies used by NHS:
BlackBerry Enterprise Server
Adobe Illustrator
IBM SPSS
See 629 technologies
6
Costco Wholesale
Technologies used by the company: 1,122
Costco Wholesale is a globally recognized retail company that operates on a membership based warehouse model, offering a wide selection of products ranging from groceries and household essentials to electronics and apparel. The company is known for i ts focus on value, providing high quality goods at competitive prices through efficient bulk purchasing and streamlined operations. It also offers a curated selection of private label products alongside well known brands. With an emphasis on customer satisfaction, ethical sourcing, and operational efficiency, the organization continues to build strong loyalty among both individual shoppers and business customers. Read more
Additional technologies used by Costco Wholesale:
BlackBerry Enterprise Server
Adobe Illustrator
Apache Log4j
See 1,122 technologies
7
Samsung
Technologies used by the company: 1,861
Samsung is a global technology company engaged in the research, development, manufacturing, and marketing of a diverse portfolio of consumer electronics, mobile communications devices, semiconductor technologies, digital appliances, display solutions , and enterprise technologies. The company serves consumers, businesses, governments, and industrial organizations across international markets by delivering innovative products and integrated digital solutions that enhance communication, productivity, entertainment, healthcare, and everyday living. Read more
Additional technologies used by Samsung:
BlackBerry Enterprise Server
Cinema 4D
Rhinoceros
See 1,861 technologies
8
JPMorgan Chase
Technologies used by the company: 2,975
Headquartered in New York, NY, JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. Founded in 1968, the firm provides services in investment banking, commercial banking, asset management, financial transaction processing, and consumer and small business banking under the J.P. Morgan and Chase brands. Read more
Additional technologies used by JPMorgan Chase:
QlikView
Apache Log4j
Logback
See 2,975 technologies
9
Cargill
Technologies used by the company: 1,352
Cargill Meat Solutions Corporation is a leading processor and distributor of fresh beef, pork and turkey, plus cooked and marinated meats. Representing more than a dozen major brands that are sold in both retail and foodservice channels, Cargill Meat Solutions is committed to providing great-tasting meat to our customers and consumers around the world. Read more
Additional technologies used by Cargill:
SAP Tax
BlackBerry Enterprise Server
Adobe Illustrator
See 1,352 technologies
10
Dell Technologies
Technologies used by the company: 2,201
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,201 technologies

Best Alternatives for Zendesk Help Desk Software

Usage statistics of alternative technologies to Zendesk Help Desk Software, based on Zoominfo's comprehensive dataset

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Additional top technologies lists

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Frequently Asked Questions Regarding Zendesk Help Desk Software

What is the Zendesk Help Desk Software technology?

What is Zendesk Help Desk Software technology’s market share?

Zendesk Help Desk Software market share is 0.47% out of all the technologies in the same category.

What companies are using Zendesk Help Desk Software?

From the data gathered in Zoominfo, Amazon, Walmart, Apple, Microsoft, NHS, are using the Zendesk Help Desk Software technology. You can see the full list in the above results table.

How many companies are using Zendesk Help Desk Software?

2181 companies are using Zendesk Help Desk Software.

Which industries do companies commonly use Zendesk Help Desk Software for their needs?

Companies in Software, Business Services, Manufacturing commonly use Zendesk Help Desk Software.

What are the best alternatives for Zendesk Help Desk Software?

According to Zoominfo’s data Zoho Desk, Gorgias, Zendesk, Zendesk Help Desk, Zoho Support, are competitors of Zendesk Help Desk Software. For more information,

See more information about Zendesk Help Desk Software