Leadership Overview
Zoom has 5 executives leading key functions including marketing, technology, executive operations, product management, and information systems.
Focused on seamless global connectivity, Zoom delivers robust video conferencing and collaboration solutions that empower remote work, telehealth, and virtual education across the entire world.
Focused on seamless global connectivity, Zoom delivers robust video conferencing and collaboration solutions that empower remote work, telehealth, and virtual education across the entire world.
Leadership Roles at Zoom
Laetitia Farrugia - Chief of Staff To the Chief Executive Officer
Laetitia Farrugia, the Chief of Staff To the Chief Executive Officer at Zoom, manages executive workflows and facilitates strategic communication across the leadership team. Overseeing the operational efficiency of the office of the Chief Executive Officer, the Chief of Staff To the Chief Executive Officer ensures that corporate priorities remain synchronized with daily business activities. This leadership role involves coordinating cross-functional projects and preparing critical briefings for the Board. By streamlining decision-making processes, Laetitia Farrugia drives organizational alignment and supports the execution of the company mission. Farrugia acts as a primary liaison between departments to resolve complex challenges and optimize resource allocation. Through meticulous oversight of executive initiatives, the Chief of Staff To the Chief Executive Officer enables the leadership team to focus on long-term growth and market expansion, ensuring that the company maintains its position as a leader in communications technology.
Kimberly Storin - Chief Marketing Officer
Kimberly Storin, the Chief Marketing Officer at Zoom, directs all global brand strategy and customer acquisition initiatives. Overseeing the expansion of market presence, the Chief Marketing Officer ensures that communication solutions reach diverse enterprise and consumer segments. This leadership role involves crafting messaging that highlights the reliability and ease of use inherent in the platform. By analyzing market trends and user feedback, Kimberly Storin drives the adoption of video conferencing and collaboration tools across North American and international markets. Storin manages the alignment of marketing campaigns with product development cycles to maintain a competitive edge in the communications technology sector. Through data-driven outreach, the Chief Marketing Officer strengthens the brand identity, ensuring that the company remains the primary choice for virtual meetings and digital collaboration worldwide.
Xuedong Huang - Chief Technology Officer
Xuedong Huang, the Chief Technology Officer at Zoom, architects the technical roadmap and innovation strategy for the entire communications platform. Overseeing the engineering teams, the Chief Technology Officer ensures the scalability and security of video conferencing and chat infrastructure. This leadership role involves integrating advanced technologies to enhance meeting quality and reliability for millions of users. By spearheading research and development, Xuedong Huang drives the evolution of the core product suite to meet the demands of modern remote work and distance learning. Huang collaborates with the Board to align technical capabilities with long-term business objectives. Through the implementation of robust software frameworks, the Chief Technology Officer maintains the high performance standards expected of the company. Ultimately, Huang secures the technological foundation necessary for sustained global growth and operational excellence.

Grace Taylor - Senior Product Manager, Ai & Chief Technology Officer, Office of
Grace Taylor, the Senior Product Manager, Ai & Chief Technology Officer, Office of at Zoom, directs the integration of artificial intelligence into the core product suite. Overseeing the development of intelligent features, the Senior Product Manager, Ai & Chief Technology Officer, Office of ensures that automation and machine learning enhance user productivity during virtual meetings. This leadership role involves identifying emerging technology trends and translating these into actionable product roadmaps. By bridging the gap between technical innovation and user experience, Grace Taylor drives the adoption of AI-powered collaboration tools. Taylor collaborates with engineering and design teams to refine the functionality of the platform, ensuring that the company remains at the forefront of the communications industry. Through the strategic implementation of AI, the Senior Product Manager, Ai & Chief Technology Officer, Office of supports the company goal of delivering superior, intuitive communication experiences for global users.
Gary Sorrentino - Global Chief Information Officer
Gary Sorrentino, the Global Chief Information Officer at Zoom, directs the internal information technology infrastructure and cybersecurity posture of the organization. Overseeing the digital transformation of internal systems, the Global Chief Information Officer ensures that the company operates with maximum efficiency and data integrity. This leadership role involves managing the security protocols that protect user data and corporate assets across all global operations. By implementing scalable IT solutions, Gary Sorrentino drives the technological agility required to support a remote-first workforce. Sorrentino collaborates with other C-suite leaders to ensure that internal systems support the high-performance requirements of the flagship video conferencing product. Through the continuous monitoring of threat landscapes and system performance, the Global Chief Information Officer maintains the operational resilience of the company, ensuring that all internal processes align with the broader mission of providing secure and reliable communication tools.

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