Leadership Overview
WTW has 10 executives leading key functions including advisory services, risk management, capital optimization, technology infrastructure, and strategic operations.
Focused on delivering data-driven insights, WTW empowers organizations to enhance resilience and optimize performance through innovative solutions that transform complex global challenges into sustainable success.
Focused on delivering data-driven insights, WTW empowers organizations to enhance resilience and optimize performance through innovative solutions that transform complex global challenges into sustainable success.
Leadership Roles at WTW
Ryck Genis - Deputy Chief Executive Officer, Willis South Africa (Pty) Ltd
Ryck Genis, the Deputy Chief Executive Officer, Willis South Africa (Pty) Ltd at WTW, oversees the execution of risk management and insurance brokerage services across the African market. Genis architects growth strategies that address the unique economic and regulatory challenges of the region. By managing local client portfolios and fostering strong relationships with regional partners, the Deputy Chief Executive Officer, Willis South Africa (Pty) Ltd ensures that the firm delivers high-impact advisory solutions. This role involves coordinating with global leadership to align regional operations with international standards of excellence. Ryck Genis drives the expansion of service offerings, focusing on sectors that require specialized risk mitigation and capital optimization. Through the diligent oversight of regional performance, the Deputy Chief Executive Officer, Willis South Africa (Pty) Ltd supports the firm's commitment to providing actionable insights that help organizations navigate complex environments and achieve sustainable success.
Kevin Earls - Chief Executive Officer, Willis Towers Watson Securities LLC
Kevin Earls, the Chief Executive Officer, Willis Towers Watson Securities LLC at WTW, directs the firm's investment banking and capital markets activities. Earls architects sophisticated financial structures that enable clients to access capital and manage risk through insurance-linked securities and other innovative instruments. By overseeing the execution of complex transactions, the Chief Executive Officer, Willis Towers Watson Securities LLC ensures that the firm provides unparalleled value in the capital markets space. This role involves managing high-level relationships with institutional investors and regulatory authorities to maintain market integrity and drive deal flow. Kevin Earls leads the development of strategic financial solutions that align with the firm's broader mission of optimizing performance and enhancing resilience. Through the rigorous application of financial expertise, the Chief Executive Officer, Willis Towers Watson Securities LLC secures the firm's position as a leader in the intersection of insurance and capital markets.
Srini Surapaneni - Chief Technology Officer
Srini Surapaneni, the Chief Technology Officer at WTW, directs the global digital transformation strategy and the development of proprietary analytical platforms. Surapaneni architects scalable cloud infrastructure that supports the firm's data-intensive advisory services and risk modeling capabilities. By integrating cutting-edge artificial intelligence and machine learning into core business processes, the Chief Technology Officer enhances the speed and accuracy of client-facing solutions. This leadership role involves managing large-scale engineering teams to ensure robust cybersecurity and seamless system integration across all international operations. Srini Surapaneni drives the adoption of agile methodologies to accelerate the delivery of innovative software tools that provide clients with a distinct market advantage. Through the continuous modernization of the technology stack, the Chief Technology Officer ensures that the firm remains at the forefront of digital innovation, enabling the seamless synthesis of complex data into actionable business intelligence.

Nata Martins Bacarini - Chief of Staff
Nata Martins Bacarini, the Chief of Staff at WTW, coordinates executive operations and facilitates the execution of high-priority strategic initiatives. Bacarini manages the flow of information between senior leadership and functional departments to ensure alignment with the firm's overarching mission. By streamlining decision-making processes, the Chief of Staff enables the executive team to focus on long-term growth and market expansion. This role involves overseeing cross-functional projects that require precise coordination and clear communication across global regions. Nata Martins Bacarini drives the development of internal governance frameworks that improve operational efficiency and accountability. Through the rigorous monitoring of key performance indicators, the Chief of Staff ensures that strategic objectives remain on track and that resources are allocated effectively. Bacarini maintains a comprehensive view of the firm's activities, providing the necessary support to translate complex corporate goals into daily operational realities.
Paulina Lascurain - Chief of Staff México
Paulina Lascurain, the Chief of Staff México at WTW, directs regional operational strategy and manages the integration of local market insights into the broader global service model. Lascurain architects communication channels that connect the Mexican operations with international leadership, ensuring consistent service delivery and brand alignment. By overseeing regional resource allocation, the Chief of Staff México optimizes the firm's presence in the Latin American market. This role involves managing complex stakeholder relationships and driving initiatives that enhance local client engagement. Paulina Lascurain supports the implementation of global advisory standards within the regional context, ensuring that local teams provide the same level of data-driven excellence found worldwide. Through the coordination of regional business development efforts, the Chief of Staff México fosters growth and strengthens the firm's competitive position. Lascurain ensures that all regional activities contribute directly to the company's mission of delivering sustainable success.
May Wei - GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長
May Wei, the GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長 at WTW, directs strategic expansion initiatives within the Greater China region and coordinates international operational alignment. Wei architects growth frameworks that integrate local market nuances with global consulting standards, particularly in the areas of work and rewards. By managing cross-border projects, the GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長 ensures that the firm delivers consistent, high-quality advisory services to multinational clients. This role involves facilitating communication between regional teams and global leadership to drive unified strategic outcomes. May Wei leads the development of market-entry strategies that leverage the firm's data-driven insights to solve complex human capital challenges. Through the coordination of international resources, the GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長 supports the firm's mission of sustainable success.
Molly Crotty - Operations & Technology Chief of Staff
Molly Crotty, the Operations & Technology Chief of Staff at WTW, directs the integration of operational workflows with the firm's technological infrastructure. Crotty architects internal processes that enhance the efficiency of service delivery, ensuring that technology teams and operational units work in perfect harmony. By managing the execution of large-scale digital projects, the Operations & Technology Chief of Staff supports the firm's ability to provide rapid, data-driven insights to clients. This role involves overseeing the allocation of technical resources and monitoring the performance of internal systems to ensure maximum uptime and security. Molly Crotty drives the implementation of process improvements that reduce complexity and increase productivity across the organization. Through the careful coordination of technology and operations, the Operations & Technology Chief of Staff ensures that the firm remains agile and capable of meeting the evolving needs of the global market while maintaining a focus on sustainable success.
Elizabeth Gain - Managing Director
Elizabeth Gain, the Managing Director at WTW, directs large-scale advisory initiatives focused on human capital and organizational resilience. Gain architects complex risk management frameworks that allow clients to navigate volatile market conditions with precision. By aligning internal talent strategies with broader corporate objectives, the Managing Director ensures that workforce motivation remains a central pillar of client success. This leadership role involves constant collaboration with global teams to synthesize data-driven insights into actionable business outcomes. Elizabeth Gain maintains a rigorous focus on operational excellence, ensuring that every advisory engagement delivers measurable value. Through the implementation of sophisticated performance metrics, the Managing Director drives sustainable growth across diverse industry sectors. Gain consistently evaluates market trends to refine service delivery models, thereby securing a competitive advantage for the firm while fostering long-term client partnerships that withstand economic shifts.
James Glock - Managing Director
James Glock, the Managing Director at WTW, oversees the strategic deployment of capital solutions for institutional clients. Glock manages the integration of financial risk assessment tools to optimize balance sheet performance and enhance overall corporate stability. By bridging the gap between complex actuarial data and practical investment strategies, the Managing Director enables organizations to mitigate exposure while pursuing aggressive growth targets. This position requires deep engagement with regulatory bodies and internal stakeholders to ensure compliance and operational efficiency. James Glock drives the development of bespoke financial products that address the unique needs of the insurance and risk sectors. Through meticulous oversight of capital allocation processes, the Managing Director supports the firm's mission to provide clarity in uncertain environments. Glock continuously refines the analytical methodologies used to assess market risk, ensuring that clients receive the most accurate and forward-looking financial guidance available.
Paul Platten - Managing Director
Paul Platten, the Managing Director at WTW, leads the firm's efforts in organizational design and total rewards strategy. Platten architects comprehensive compensation and benefits programs that align with evolving workforce expectations and global labor market dynamics. By leveraging deep industry expertise, the Managing Director helps clients build resilient organizational structures that attract and retain top-tier talent. This role involves frequent interaction with executive boards to translate complex human resource data into strategic business decisions. Paul Platten drives the implementation of innovative performance management systems that foster a culture of accountability and high achievement. Through the application of advanced analytics, the Managing Director identifies key drivers of employee engagement and productivity. Platten ensures that all advisory services remain grounded in empirical evidence, allowing organizations to navigate the complexities of the modern workplace while maintaining a focus on long-term sustainable success.
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