WTW Executive and Leadership Team

September, 2026

Leadership Overview

WTW has 10 executives leading key functions including strategy, regional operations, financial management, and technology innovation.

Focused on delivering data-driven insights for people, risk, and capital, WTW empowers organizations to enhance resilience and optimize performance through innovative, sustainable solutions that turn complex global challenges into actionable opportunities.

Leadership Roles at WTW

  • Chief Executive Officer - Carl Hess
  • president & Chief Executive Officer, Retail Brokerage (Japan, Asia) - Yoshihide Enomoto
  • Regional Chief Financial Officer (Asia Pacific) - Amit Chhallani
  • Chief Technology Officer - Srini Surapaneni
  • Chief of Staff - Nata Martins Bacarini
  • GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長 - May Wei
  • Chief of Staff México - Paulina Lascurain
  • Global Director, Operations & Risk & Financial Services Business Chief of Staff - Laura Thumel
  • Head of Country - Vahap Karatekin
  • Managing Director - James Glock
  • Carl Hess - Chief Executive Officer

    Carl Hess, the Chief Executive Officer at WTW, directs the overarching strategic vision for the global advisory firm. Hess manages the integration of data-driven insights across the people, risk, and capital segments to ensure long-term organizational resilience. By aligning corporate objectives with evolving market demands, the Chief Executive Officer fosters a culture of innovation that supports sustainable client success. Hess maintains close oversight of the executive leadership team to drive performance across all international markets. Through the implementation of rigorous operational standards, the Chief Executive Officer optimizes the firm's ability to navigate complex financial landscapes. Carl Hess prioritizes the development of scalable solutions that address the unique needs of a diverse global workforce. This leadership approach ensures that the firm remains a leader in providing actionable opportunities for clients worldwide while maintaining a competitive edge in the insurance and advisory sectors.
    Carl Hess

    Yoshihide Enomoto - president & Chief Executive Officer, Retail Brokerage (Japan, Asia)

    Yoshihide Enomoto, the president & Chief Executive Officer, Retail Brokerage (Japan, Asia) at WTW, leads the retail brokerage operations across Japan and the broader Asian market. Enomoto directs the delivery of risk and insurance solutions that help clients enhance resilience and protect their assets. By leveraging local expertise and global insights, the president & Chief Executive Officer, Retail Brokerage (Japan, Asia) ensures that the firm provides high-quality, data-driven services to a diverse client base. Yoshihide Enomoto manages regional teams to drive performance and expand market share in the competitive brokerage sector. This role involves coordinating with global leadership to implement standardized risk management frameworks while addressing the unique regulatory and market requirements of the region. Through the execution of strategic growth initiatives, the president & Chief Executive Officer, Retail Brokerage (Japan, Asia) supports the firm's mission to deliver sustainable success and actionable opportunities for clients throughout Asia.
    Yoshihide Enomoto

    Amit Chhallani - Regional Chief Financial Officer (Asia Pacific)

    Amit Chhallani, the Regional Chief Financial Officer (Asia Pacific) at WTW, directs the financial strategy and performance management for the Asia Pacific region. Chhallani oversees budgeting, financial reporting, and capital allocation to ensure that regional operations support the firm's global mission. By providing data-driven financial insights, the Regional Chief Financial Officer (Asia Pacific) enables leadership to make informed decisions regarding people, risk, and capital investments. Amit Chhallani manages financial risks and identifies opportunities for cost optimization and revenue growth across diverse markets. This role involves collaborating with regional heads to ensure that financial resources are aligned with strategic priorities. Through the implementation of rigorous financial controls, the Regional Chief Financial Officer (Asia Pacific) supports the firm's commitment to sustainable success. Chhallani focuses on maintaining financial health and transparency, ensuring that all regional activities contribute to the overall stability and growth of the global advisory business.

    Srini Surapaneni - Chief Technology Officer

    Srini Surapaneni, the Chief Technology Officer at WTW, architects the digital infrastructure that powers the firm's data-driven advisory services. Surapaneni oversees the development of innovative platforms that enable the analysis of complex people, risk, and capital data. By integrating cutting-edge technology into core business processes, the Chief Technology Officer ensures that the firm provides clients with scalable and secure solutions. Srini Surapaneni collaborates with the executive team to align technological investments with long-term strategic goals, driving efficiency and digital transformation across the organization. This role involves managing global engineering teams to maintain robust systems that support sustainable performance. Through the implementation of advanced analytics and cloud-based tools, the Chief Technology Officer enhances the firm's ability to deliver actionable insights. Surapaneni focuses on maintaining a competitive technological edge, ensuring that all digital initiatives directly support the firm's mission to help organizations thrive in a changing global landscape.
    Srini Surapaneni

    Nata Martins Bacarini - Chief of Staff

    Nata Martins Bacarini, the Chief of Staff at WTW, coordinates strategic initiatives and facilitates communication across the executive leadership team. Bacarini manages the operational flow of the office, ensuring that key priorities related to people, risk, and capital receive the necessary focus. By streamlining decision-making processes, the Chief of Staff supports the firm's mission to deliver data-driven insights and sustainable solutions. Nata Martins Bacarini acts as a central point of contact for cross-functional projects, ensuring alignment between global strategy and regional execution. This role involves monitoring performance metrics and identifying opportunities for operational improvement. Through the management of complex workflows, the Chief of Staff enables the leadership team to focus on driving growth and enhancing client resilience. Bacarini ensures that all organizational activities remain consistent with the firm's core values and long-term objectives, ultimately contributing to the overall success and efficiency of the global advisory business.

    May Wei - GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長

    May Wei, the GC Strategic Growth Leader & International Chief of Staff, Work & Rewards Consulting 大中華區策略長暨國際市場幕僚長 at WTW, drives expansion initiatives within the Greater China region and international markets. Wei oversees the strategic development of Work & Rewards consulting services, ensuring that data-driven insights help clients motivate their workforce and optimize performance. By coordinating with global leadership, the Strategic Growth Leader facilitates the implementation of innovative solutions that address complex human capital challenges. May Wei manages cross-border operations to ensure consistency in service delivery and strategic alignment. This role involves identifying new market opportunities and fostering partnerships that support sustainable growth. Through the execution of targeted growth strategies, the Strategic Growth Leader enhances the firm's presence in key international markets. Wei focuses on delivering actionable opportunities that help organizations build resilient and high-performing teams, contributing directly to the firm's global advisory success.

    Paulina Lascurain - Chief of Staff México

    Paulina Lascurain, the Chief of Staff México at WTW, manages operational strategy and executive support within the Mexican market. Lascurain coordinates local initiatives that align with the firm's global mission to provide data-driven advisory services in people, risk, and capital. By facilitating communication between regional teams and global leadership, the Chief of Staff México ensures that local operations remain efficient and focused on client success. Paulina Lascurain oversees the execution of strategic projects that enhance organizational resilience and performance for clients in the region. This role involves monitoring regional market dynamics and adapting service delivery to meet specific local needs. Through the management of internal processes, the Chief of Staff México supports the firm's commitment to delivering innovative and sustainable solutions. Lascurain ensures that all regional activities contribute to the broader organizational goals, fostering a culture of excellence and collaboration that drives long-term value for clients.

    Laura Thumel - Global Director, Operations & Risk & Financial Services Business Chief of Staff

    Laura Thumel, the Global Director, Operations & Risk & Financial Services Business Chief of Staff at WTW, oversees the operational efficiency of the risk and financial services business units. Thumel manages the integration of global operational standards to ensure that the firm delivers consistent, data-driven advisory services. By coordinating with business leaders, the Global Director, Operations & Risk & Financial Services Business Chief of Staff facilitates the execution of strategic initiatives that enhance client performance and resilience. Laura Thumel monitors operational metrics and identifies opportunities for process improvement across the global organization. This role involves managing complex projects that require cross-functional collaboration and precise execution. Through the implementation of robust operational frameworks, the Global Director, Operations & Risk & Financial Services Business Chief of Staff supports the firm's commitment to sustainable success. Thumel focuses on optimizing internal workflows, ensuring that all business activities contribute to the firm's overarching goals in the people, risk, and capital sectors.

    Vahap Karatekin - Head of Country

    Vahap Karatekin, the Head of Country at WTW, oversees regional operations and ensures the seamless delivery of advisory services within the local market. Karatekin aligns local business practices with the broader global mission to provide data-driven solutions for people, risk, and capital. By managing cross-functional teams, the Head of Country drives operational efficiency and fosters strong client relationships that support sustainable growth. Vahap Karatekin monitors market trends to adapt service offerings to specific regional requirements, ensuring that the firm remains responsive to local economic shifts. This role involves coordinating with global leadership to implement standardized risk management frameworks while maintaining the flexibility needed for local market success. Through the execution of strategic initiatives, the Head of Country enhances the firm's reputation as a trusted advisor. Karatekin focuses on maximizing performance and ensuring that all regional activities contribute directly to the overarching goals of the organization.

    James Glock - Managing Director

    James Glock, the Managing Director at WTW, leads high-impact advisory engagements focused on complex risk and capital challenges. Glock directs the development of specialized solutions that help clients optimize performance and enhance organizational resilience. By leveraging deep industry expertise, the Managing Director ensures that data-driven insights translate into actionable opportunities for diverse client portfolios. James Glock coordinates with internal teams to deliver integrated services that address the intersection of people and financial risk. This leadership role involves managing large-scale projects that require precise execution and strategic foresight. Through the application of advanced analytical models, the Managing Director supports the firm's commitment to sustainable success. Glock maintains a focus on operational excellence, ensuring that every engagement meets the high standards expected by global stakeholders. By fostering collaboration across business units, the Managing Director drives consistent value creation and strengthens the firm's market position.

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    Frequently Asked Questions Regarding WTW Top Executives and Leadership Team

    Who leads WTW?
    WTW is led by Carl Hess (Chief Executive Officer), along with executives such as Yoshihide Enomoto (president & Chief Executive Officer, Retail Brokerage (Japan, Asia)) and Amit Chhallani (Regional Chief Financial Officer (Asia Pacific)).
    Who is part of WTW’s executive team?
    The executive team of WTW includes leaders such as Carl Hess (Chief Executive Officer), Yoshihide Enomoto (president & Chief Executive Officer, Retail Brokerage (Japan, Asia)), Amit Chhallani (Regional Chief Financial Officer (Asia Pacific)) and other senior executives.
    How many executives does WTW have?
    WTW has 10 executives leading key business areas.
    What roles are included in WTW’s leadership team?
    The leadership team of WTW includes roles such as Chief Executive Officer, president & Chief Executive Officer, Retail Brokerage (Japan, Asia), Regional Chief Financial Officer (Asia Pacific), Chief Technology Officer, Chief of Staff.