Leadership Overview
CRC Group has 10 executives leading key functions including information technology, financial management, operational scaling, and regional brokerage oversight.
Focused on delivering superior service to the commercial insurance marketplace, CRC Group connects independent insurance agents with top-tier carriers to drive industry-wide efficiency and growth.
Focused on delivering superior service to the commercial insurance marketplace, CRC Group connects independent insurance agents with top-tier carriers to drive industry-wide efficiency and growth.
Leadership Roles at CRC Group
Amy Rousse - Chief Financial Officer
Amy Rousse, the Chief Financial Officer at CRC Group, manages the fiscal health and capital allocation strategies for the organization. Rousse oversees financial reporting, budgeting, and risk management to ensure sustainable growth within the wholesale insurance sector. By analyzing market trends and carrier performance, the Chief Financial Officer provides the strategic insights necessary for informed decision-making at the board level. Amy Rousse drives financial efficiency across all regional offices, ensuring that capital resources support the expansion of brokerage services. This leadership role involves maintaining rigorous compliance standards while optimizing revenue streams from diverse insurance portfolios. Ultimately, Rousse strengthens the financial stability of the firm, enabling consistent delivery of value to independent insurance agents and carrier partners nationwide.

Eric Padags - Office President
Eric Padags, the Office President at CRC Group, directs regional brokerage activities and manages local client relationships within the commercial insurance sector. Padags oversees the performance of specialized underwriting teams, ensuring that local market needs align with national carrier capabilities. By fostering strong partnerships with independent insurance agents, the Office President drives revenue growth and expands the firm's footprint in key territories. Eric Padags coordinates with corporate leadership to implement strategic initiatives that enhance service delivery and market penetration. This leadership role involves mentoring staff and maintaining high standards of professional conduct in all client interactions. Ultimately, Padags secures the firm's reputation as a premier intermediary by delivering tailored insurance solutions that address the specific risks faced by commercial clients.
Ted Clayton - President, Office (Santa Ana)
Ted Clayton, the President, Office (Santa Ana) at CRC Group, leads specialized brokerage operations focused on the unique insurance requirements of the Western regional market. Clayton oversees the development of niche insurance products and manages relationships with local independent agents to ensure comprehensive coverage solutions. By driving growth in the Santa Ana office, the President, Office (Santa Ana) contributes to the broader success of the national wholesale insurance platform. Ted Clayton coordinates with corporate leadership to align regional strategies with the firm's overarching mission of service excellence. This leadership role involves managing complex underwriting projects and ensuring that local teams remain responsive to shifting market conditions. Ultimately, Clayton strengthens the firm's presence in the region by providing expert guidance and reliable insurance placement services.
Chris Janis - Office President
Chris Janis, the Office President at CRC Group, manages regional brokerage operations and drives business development initiatives within the commercial insurance marketplace. Janis oversees the recruitment and training of high-performing underwriting teams to ensure consistent service quality for independent insurance agents. By analyzing regional market trends, the Office President identifies new opportunities for growth and expands the firm's portfolio of carrier partnerships. Chris Janis coordinates with other regional leaders to share best practices and improve operational efficiency across the organization. This leadership role involves maintaining strong relationships with key stakeholders and ensuring that all brokerage activities comply with industry regulations. Ultimately, Janis drives regional success by delivering innovative insurance solutions that meet the complex needs of commercial clients.
Brennan Paris - President
Brennan Paris, the President at CRC Group, directs the overarching strategic vision and business development efforts for the entire wholesale insurance brokerage. Paris oversees the integration of national carrier relationships and ensures that the firm maintains a competitive advantage in the commercial insurance marketplace. By driving organizational growth and fostering a culture of excellence, the President aligns all departments with the company's core mission of service. Brennan Paris coordinates with the executive team to execute long-term initiatives that expand market share and improve operational efficiency. This leadership role involves high-level decision-making regarding corporate strategy and the pursuit of new business opportunities. Ultimately, Paris secures the firm's position as a leader in the industry by consistently delivering value to independent agents and carrier partners.

Sam Gardner - Office President
Sam Gardner, the Office President at CRC Group, leads regional brokerage operations and manages the delivery of specialized insurance solutions to independent agents. Gardner oversees the performance of local underwriting teams, ensuring that all placements meet the rigorous standards of the commercial insurance marketplace. By driving regional business development, the Office President expands the firm's reach and strengthens relationships with key insurance carriers. Sam Gardner coordinates with corporate leadership to implement strategic plans that enhance service quality and operational efficiency. This leadership role involves managing local talent and ensuring that the office remains responsive to the evolving needs of the commercial insurance sector. Ultimately, Gardner drives regional growth by providing expert guidance and reliable support to all clients.
John Fosdick - Office President
John Fosdick, the Office President at CRC Group, directs regional brokerage activities and manages the execution of complex insurance placements for commercial clients. Fosdick oversees the development of local market strategies that align with the firm's national objectives for growth and service excellence. By fostering strong partnerships with independent insurance agents, the Office President ensures that the firm remains a preferred intermediary in the region. John Fosdick coordinates with other regional leaders to optimize operational workflows and share industry insights. This leadership role involves managing underwriting teams and ensuring that all brokerage activities adhere to strict compliance and quality standards. Ultimately, Fosdick drives regional success by delivering tailored insurance solutions that address the specific risk profiles of commercial clients.
Norman Ernst - Vice- President
Norman Ernst, the Vice- President at CRC Group, supports the executive leadership in driving strategic initiatives across the wholesale insurance brokerage. Ernst oversees specific operational functions that enhance the efficiency of the placement process between independent agents and insurance carriers. By analyzing market data and performance metrics, the Vice- President provides critical insights that inform corporate decision-making. Norman Ernst coordinates with various departments to ensure that strategic goals are met and that service quality remains high. This leadership role involves managing cross-functional projects and supporting the development of new business opportunities within the commercial insurance sector. Ultimately, Ernst contributes to the firm's overall growth by optimizing internal processes and ensuring that the organization remains responsive to the needs of its partners.
Ingrid Picón - Chief Information Officer
Ingrid Picón, the Chief Information Officer at CRC Group, directs the digital infrastructure and data security protocols essential for wholesale insurance brokerage operations. Picón architects scalable cloud solutions that enable seamless connectivity between independent insurance agents and national carriers. By modernizing legacy systems, the Chief Information Officer ensures high-speed data processing and robust cybersecurity across all North American operations. This leadership role involves constant collaboration with the executive team to align technological investments with long-term business objectives. Ingrid Picón optimizes internal workflows through advanced analytics, directly impacting the speed and accuracy of insurance placements. Ultimately, Picón secures the digital foundation required for maintaining a competitive edge in the complex commercial insurance landscape.
Rhonda Fairburn - Chief Operations Officer
Rhonda Fairburn, the Chief Operations Officer at CRC Group, executes the operational strategy required to maintain excellence in the commercial insurance marketplace. Fairburn oversees the daily workflows of brokerage teams, ensuring that service delivery remains consistent across all regional operations. By streamlining communication channels between independent agents and insurance carriers, the Chief Operations Officer enhances the overall efficiency of the placement process. Rhonda Fairburn manages cross-functional initiatives that improve service quality and operational agility. This leadership role involves coordinating with other C-suite members to implement standardized procedures that support rapid business scaling. Ultimately, Fairburn drives operational excellence, ensuring that the firm meets the evolving demands of the insurance industry while maintaining high standards of professional service.
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