VXI Global Solutions Executive and Leadership Team

Eva Wang, the Chief Executive Officer at VXI Global Solutions, directs the overarching corporate strategy and long-term vision for the organization. Wang oversees the expansion of omnichannel customer support services across international markets, ensuring alignment with the evolving needs of global business-to-business and business-to-consumer clients. By prioritizing process excellence and digital transformation, the Chief Executive Officer maintains the company's competitive edge in the business process outsourcing sector. Eva Wang fosters a culture of innovation that integrates software development with high-quality customer care. This leadership role involves constant collaboration with the board to refine operational goals and drive sustainable growth. Through the implementation of advanced automation technologies, Wang secures the company's position as a leader in customer experience advisory services. Ultimately, the Chief Executive Officer ensures that all regional operations in North America, Asia, and the Caribbean adhere to the highest standards of service delivery.

David Zhou, the Co Chief Executive Officer at VXI Global Solutions, manages the operational infrastructure and technical service delivery across the company's global footprint. Zhou focuses on the optimization of customer care centers in the United States, Philippines, and China, ensuring that quality assurance protocols remain consistent across all locations. The Co Chief Executive Officer drives the integration of software development capabilities into existing business process outsourcing workflows to enhance client outcomes. David Zhou coordinates with executive leadership to scale operations in response to market demand, particularly within the technology consulting division. By streamlining internal processes and leveraging automation, the Co Chief Executive Officer improves operational efficiency and service reliability. This role requires deep engagement with regional management teams to maintain high performance standards. Through the strategic oversight of these critical functions, Zhou supports the company's mission to provide superior customer experience solutions to a diverse international client base.

Frank Yao, the President & Chief Commercial Officer at VXI Global Solutions, leads the commercial strategy and revenue growth initiatives for the organization. Yao identifies new market opportunities and manages client relationships to expand the company's footprint in the business-to-business sector. The President & Chief Commercial Officer architects sales frameworks that highlight the value of omnichannel support and digital solutions to prospective global brands. Frank Yao collaborates with the executive team to align commercial objectives with the company's broader service capabilities, including customer experience advisory and process excellence. By analyzing market trends and competitive positioning, the President & Chief Commercial Officer ensures that the company remains at the forefront of the outsourcing industry. This leadership role involves driving revenue through targeted business development efforts and strategic partnerships. Through the execution of these commercial strategies, Yao secures long-term financial stability and supports the company's ongoing expansion into new geographic markets.

Xiaofeng Yao, the President and Chief Commercial Officer at VXI Global Solutions, manages the strategic deployment of commercial resources and client acquisition programs. Yao focuses on the development of specialized service offerings that cater to the unique requirements of the consumer-facing market. The President and Chief Commercial Officer drives the adoption of advanced technology consulting services, ensuring that clients receive tailored solutions that improve customer engagement. Xiaofeng Yao works closely with the leadership team to refine the company's value proposition and enhance market penetration in key regions. By overseeing the commercial pipeline, the President and Chief Commercial Officer ensures that the organization meets its growth targets while maintaining high service quality. This role involves managing complex client portfolios and fostering long-term partnerships that contribute to the company's overall success. Through the implementation of effective commercial strategies, Yao strengthens the company's reputation as a premier provider of business process outsourcing and digital solutions.

Jeffrey Dela Cerna, the Global Chief People Officer, Vxi Solutions (Philippines) at VXI Global Solutions, directs the human capital strategy and talent management initiatives across the organization. Dela Cerna oversees recruitment, training, and employee development programs, ensuring that the workforce remains highly skilled and aligned with the company's service standards. The Global Chief People Officer, Vxi Solutions (Philippines) fosters a positive organizational culture that supports the high-volume demands of customer care centers in the Philippines and beyond. Jeffrey Dela Cerna implements performance management systems that drive productivity and employee retention. This leadership role involves collaborating with other executives to ensure that human resources policies support the company's operational goals and business process outsourcing requirements. By prioritizing talent acquisition and professional growth, the Global Chief People Officer, Vxi Solutions (Philippines) ensures that the company maintains a competitive advantage in the labor market. Through these efforts, Dela Cerna supports the delivery of exceptional customer experiences.