Virtual Staffing Solutions Executive and Leadership Team

July, 2026

Leadership Overview

Virtual Staffing Solutions has 5 executives leading key functions including strategy, global finance, group finance, operations, and human resources.

Driven by a commitment to client success, Virtual Staffing Solutions provides high-quality staffing solutions to US companies, enabling cost reduction and profit enhancement through multilingual global services across finance, healthcare, retail, and technology sectors.

Leadership Roles at Virtual Staffing Solutions

  • Chief Executive Officer - Brian Hiener
  • Global Chief Financial Officer - Allan Batuhan
  • Group Chief Financial Officer & Chief Financial Officer (USA) - Eleazar Serrablo
  • Global President, Operations - Phil Wilson
  • Chief Human Resource Officer - Emmylou Rycki
  • Brian Hiener - Chief Executive Officer

    Brian Hiener, the Chief Executive Officer at Virtual Staffing Solutions, directs the overarching strategy and vision for the business process outsourcing company. Hiener guides the organization's expansion into new markets and ensures alignment with the core mission of providing high-quality staffing solutions to US clients. Overseeing global operations, the Chief Executive Officer focuses on enhancing profitability and enabling clients to concentrate on critical business goals. This leadership role involves fostering a culture of excellence and innovation across the company's diverse service offerings, including inbound contact, outbound marketing, virtual medical services, technical support, and virtual administration. Brian Hiener ensures the company remains a flexible extension of its clients' teams, delivering first-rate client care and maintaining competitive pricing in the finance, healthcare, retail, and technology industries.

    Allan Batuhan - Global Chief Financial Officer

    Allan Batuhan, the Global Chief Financial Officer at Virtual Staffing Solutions, manages the financial health and strategic fiscal planning for the company's worldwide operations. Batuhan oversees all global financial activities, ensuring robust cost management and profit enhancement for clients engaging with the business process outsourcing firm. This executive role involves developing and implementing financial strategies that support the company's growth and its mission to provide competitive, high-quality staffing solutions. Allan Batuhan works closely with regional finance teams to maintain financial integrity and compliance across all international markets served, particularly focusing on the US client base. The Global Chief Financial Officer's responsibilities include optimizing financial performance and supporting the delivery of services such as virtual medical services and technical support.

    Eleazar Serrablo - Group Chief Financial Officer & Chief Financial Officer (USA)

    Eleazar Serrablo, the Group Chief Financial Officer & Chief Financial Officer (USA) at Virtual Staffing Solutions, spearheads financial operations and strategic fiscal management specifically for the US market and the broader group structure. Serrablo ensures that financial frameworks effectively support the company's objective of reducing costs and enhancing profits for US-based clients through specialized staffing solutions. This dual role demands meticulous oversight of financial reporting, budgeting, and investment strategies, aligning with the company's multilingual global staffing services. Eleazar Serrablo drives financial efficiency across departments, including inbound contact and virtual administration, ensuring competitive pricing and superior client care. The Group Chief Financial Officer & Chief Financial Officer (USA) plays a critical part in maintaining the company's financial stability and facilitating its role as a flexible extension of client teams.

    Phil Wilson - Global President, Operations

    Phil Wilson, the Global President, Operations at Virtual Staffing Solutions, directs the execution of operational strategies across the company's global footprint. Wilson ensures the seamless delivery of high-quality staffing solutions, enabling US companies to achieve cost reductions and profit enhancements. This leadership position involves optimizing the performance of over 2,700 employees, ensuring they function as a flexible extension of client teams. Phil Wilson oversees the comprehensive range of services, including outbound marketing, technical support, and virtual medical services, tailoring them to meet the unique needs of small to mid-sized businesses. The Global President, Operations focuses on maintaining operational excellence and first-rate client care, reinforcing the company's position as a leading business process outsourcing provider in competitive global markets.

    Emmylou Rycki - Chief Human Resource Officer

    Emmylou Rycki, the Chief Human Resource Officer at Virtual Staffing Solutions, shapes and executes human capital strategies to support the company's mission of providing exceptional staffing solutions. Rycki oversees talent acquisition, development, and retention for the company's extensive workforce, ensuring a high-caliber team capable of delivering multilingual global staffing services. This executive role is pivotal in fostering a productive and supportive work environment that enables over 2,700 employees to function effectively as extensions of client teams. Emmylou Rycki ensures HR policies align with the goal of enabling US companies to reduce costs and enhance profits, particularly within the finance, healthcare, retail, and technology sectors. The Chief Human Resource Officer's focus includes cultivating a culture of excellence and ensuring first-rate client care through skilled personnel.

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    Frequently Asked Questions Regarding Virtual Staffing Solutions Top Executives and Leadership Team

    Who leads Virtual Staffing Solutions?
    Virtual Staffing Solutions is led by Brian Hiener (Chief Executive Officer), along with executives such as Allan Batuhan (Global Chief Financial Officer) and Eleazar Serrablo (Group Chief Financial Officer & Chief Financial Officer (USA)).
    Who is part of Virtual Staffing Solutions’s executive team?
    The executive team of Virtual Staffing Solutions includes leaders such as Brian Hiener (Chief Executive Officer), Allan Batuhan (Global Chief Financial Officer), Eleazar Serrablo (Group Chief Financial Officer & Chief Financial Officer (USA)) and other senior executives.
    How many executives does Virtual Staffing Solutions have?
    Virtual Staffing Solutions has 5 executives leading key business areas.
    What roles are included in Virtual Staffing Solutions’s leadership team?
    The leadership team of Virtual Staffing Solutions includes roles such as Chief Executive Officer, Global Chief Financial Officer, Group Chief Financial Officer & Chief Financial Officer (USA), Global President, Operations, Chief Human Resource Officer.