Urgent Team Executive and Leadership Team

Tom Dent, the Chairman & Chief Executive Officer at Urgent Team, directs the overarching strategic vision for the entire network of 51 urgent and family care centers. Dent architects long-term growth initiatives across Alabama, Arkansas, Mississippi, and Tennessee, ensuring the organization maintains its status as a premier independent operator of walk-in medical facilities. By aligning board objectives with daily operational execution, the Chairman & Chief Executive Officer fosters a culture of clinical excellence and financial sustainability. Tom Dent monitors market trends to identify expansion opportunities, effectively scaling the footprint of the four distinct brands under the corporate umbrella. Through rigorous oversight of capital allocation and resource management, the Chairman & Chief Executive Officer secures the stability of the entire healthcare ecosystem. This leadership role demands constant evaluation of service delivery models to meet the evolving needs of patients throughout the Southeast region.

Charles Cole, the President at Urgent Team, oversees the daily operational efficiency and administrative functions of the entire family of centers. Cole directs the integration of business processes across the 51 locations, ensuring that operational workflows support the broader mission of providing quality, affordable care. By managing the logistical complexities of multi-state operations in Alabama, Arkansas, Mississippi, and Tennessee, the President maintains high standards of service delivery. Charles Cole collaborates with the executive team to streamline resource allocation and improve the patient experience at every walk-in center. This leadership role involves monitoring key performance indicators to drive operational excellence and organizational growth. Through the implementation of scalable management systems, the President ensures that the organization remains agile in a competitive healthcare landscape. By focusing on operational consistency and efficiency, Cole supports the long-term success and sustainability of the entire network of urgent and family care centers.

Mohammad Ali Anari, the Chief Medical Officer at Urgent Team, governs all clinical standards and patient care protocols across the 51-center network. Anari establishes rigorous quality benchmarks for treatments involving injuries, illnesses, and occupational health services. By supervising medical staff performance and implementing evidence-based practices, the Chief Medical Officer ensures consistent, high-quality care delivery throughout the Southeast. Mohammad Ali Anari collaborates with regional clinical directors to optimize patient flow and diagnostic accuracy within the Urgent Team, Physicians Care, Sherwood Urgent Care, and Baptist Health Urgent Care brands. This role involves continuous monitoring of health outcomes to maintain regulatory compliance and patient safety standards. By integrating advanced wellness care initiatives into the daily operations of every center, the Chief Medical Officer drives the clinical mission forward, ultimately enhancing the reputation of the organization as a trusted provider of accessible family healthcare services.

Amy Thomas, the Chief Marketing & Communications Officer at Urgent Team, manages the brand identity and public outreach strategies for all 51 locations. Thomas architects comprehensive marketing campaigns that highlight the convenience and affordability of the four distinct brands operating across the Southeast. By analyzing patient demographics and regional market data, the Chief Marketing & Communications Officer optimizes digital and community-based engagement to increase center utilization. Amy Thomas coordinates internal and external communications to ensure consistent messaging regarding the range of services, including occupational health and wellness programs. This leadership role involves building strong relationships with local stakeholders to solidify the market position of the organization. Through strategic brand positioning and effective public relations, the Chief Marketing & Communications Officer expands the reach of the network, ensuring that communities remain informed about the accessible healthcare options available at every Urgent Team facility.