Urgent Team Executive and Leadership Team

Tom Dent, the Chairman & Chief Executive Officer at Urgent Team, directs the overarching strategic vision for the entire family of urgent and family care centers. Dent architects long-term growth initiatives across Alabama, Arkansas, Mississippi, and Tennessee, ensuring operational consistency across all 51 locations. By aligning the executive team with the mission of providing accessible healthcare, the Chairman & Chief Executive Officer maintains high standards of patient care and service delivery. Tom Dent monitors market trends within the Southeast to identify expansion opportunities and optimize the footprint of the four distinct brands. Through rigorous oversight of organizational performance, the Chairman & Chief Executive Officer drives sustainable success and reinforces the company's position as a leader in the independent urgent care sector. This leadership role involves constant evaluation of clinical outcomes and business efficiency to support the broader goal of community health improvement.

John Reel, the Chief Financial Officer at Urgent Team, manages the fiscal health and capital allocation strategies for the organization. Reel oversees financial planning, budgeting, and reporting processes that support the operation of 51 centers across the Southeast. By analyzing revenue streams and cost structures, the Chief Financial Officer ensures the financial viability of the Urgent Team, Physicians Care, Sherwood Urgent Care, and Baptist Health Urgent Care brands. John Reel coordinates with the executive leadership to allocate resources toward facility upgrades and technological advancements in patient care. This role involves mitigating financial risks while identifying opportunities for operational efficiency. Through precise fiscal management, the Chief Financial Officer secures the necessary capital to sustain growth and maintain the affordability of healthcare services. Reel maintains strict adherence to regulatory standards, ensuring the long-term economic stability of the entire family of centers.

Michael Gonzales, the Chief Revenue Officer, Partneredwell Custom Health Solutions at Urgent Team, drives revenue growth through specialized health solutions and strategic partnerships. Gonzales architects revenue cycles and billing operations that support the diverse service offerings across the company's 51 locations. By focusing on the integration of custom health solutions, the Chief Revenue Officer, Partneredwell Custom Health Solutions enhances the financial performance of occupational health and wellness programs. Michael Gonzales collaborates with regional stakeholders to expand market reach and improve patient access to essential services. This leadership role involves optimizing billing workflows and insurance relations to ensure consistent cash flow. Through the implementation of data-driven revenue strategies, the Chief Revenue Officer, Partneredwell Custom Health Solutions strengthens the competitive standing of the organization. Gonzales maintains a sharp focus on maximizing the value delivered to patients and partners alike.

Matthew Browning, the Chief Medical Officer at Urgent Team, governs clinical standards and medical quality across all 51 urgent and family care centers. Browning establishes protocols for treating injuries and illnesses, ensuring that every location maintains consistent, high-quality care. By overseeing the medical staff and clinical operations, the Chief Medical Officer guarantees that patient safety remains the top priority throughout the Southeast network. Matthew Browning integrates evidence-based practices into daily operations, supporting the delivery of occupational health and wellness services. This role involves constant collaboration with clinical teams to refine diagnostic and treatment procedures. Through the leadership of the Chief Medical Officer, the organization upholds rigorous medical excellence standards. Browning monitors clinical performance metrics to drive continuous improvement in patient outcomes, ensuring that the company remains a trusted provider of convenient, walk-in healthcare services for families across the region.

Amy Thomas, the Chief Marketing & Communications Officer at Urgent Team, directs the brand identity and public outreach strategies for the entire family of centers. Thomas architects comprehensive marketing campaigns that increase awareness of the 51 locations across Alabama, Arkansas, Mississippi, and Tennessee. By managing communications for the Urgent Team, Physicians Care, Sherwood Urgent Care, and Baptist Health Urgent Care brands, the Chief Marketing & Communications Officer ensures a unified message of quality and convenience. Amy Thomas oversees digital engagement and community relations to drive patient volume and strengthen brand loyalty. This leadership role involves analyzing market demographics to tailor outreach efforts effectively. Through strategic brand positioning, the Chief Marketing & Communications Officer supports the company's mission of providing accessible healthcare. Thomas maintains a consistent brand voice, ensuring that the public understands the full range of services available at every walk-in center.