Urgent Team Executive and Leadership Team

Tom Dent, the Chairman & Chief Executive Officer at Urgent Team, directs the overarching strategic vision for the entire network of 51 urgent and family care centers. Dent architects long-term growth initiatives across Alabama, Arkansas, Mississippi, and Tennessee, ensuring consistent delivery of quality healthcare services. By aligning the four distinct brands under a unified operational framework, the Chairman & Chief Executive Officer maintains high standards for patient care and clinical efficiency. Tom Dent monitors market trends to identify expansion opportunities, while simultaneously collaborating with the Board to secure the financial health of the organization. This leadership role involves fostering a culture of excellence among medical staff and administrative teams. Through rigorous oversight of regional operations, the Chairman & Chief Executive Officer drives the mission of providing affordable, convenient walk-in care to diverse communities throughout the Southeast.

John Reel, the Chief Financial Officer at Urgent Team, manages the fiscal health and capital allocation strategies for the organization. Reel oversees financial planning, budgeting, and reporting processes that support the operation of 51 centers across the Southeast. By analyzing revenue streams and operational costs, the Chief Financial Officer ensures the sustainability of the Urgent Team, Physicians Care, Sherwood Urgent Care, and Baptist Health Urgent Care brands. John Reel coordinates with executive leadership to optimize resource distribution, facilitating investments in medical technology and facility upgrades. This role involves maintaining rigorous compliance standards and financial transparency to support long-term growth objectives. Through precise fiscal management, the Chief Financial Officer strengthens the company's market position, enabling the delivery of essential healthcare services to patients across multiple states while maintaining a robust and scalable business model.

Michael Gonzales, the Chief Revenue Officer, Partneredwell Custom Health Solutions at Urgent Team, drives revenue growth through specialized healthcare service offerings. Gonzales architects strategies to expand the reach of custom health solutions, focusing on occupational health and wellness programs that serve regional employers. By identifying new market opportunities and strengthening partnerships, the Chief Revenue Officer, Partneredwell Custom Health Solutions ensures the financial viability of specialized service lines. Michael Gonzales collaborates with clinical teams to align service delivery with client needs, enhancing the overall value proposition of the organization. This leadership role involves managing complex sales cycles and optimizing revenue cycles to support the broader mission of the company. Through targeted business development initiatives, the Chief Revenue Officer, Partneredwell Custom Health Solutions secures consistent growth and reinforces the company's reputation as a premier provider of comprehensive healthcare services.

Amy Thomas, the Chief Marketing & Communications Officer at Urgent Team, directs the brand identity and public outreach efforts for the entire family of centers. Thomas architects integrated marketing campaigns that highlight the convenience and quality of care provided at 51 locations across the Southeast. By managing communications across the Urgent Team, Physicians Care, Sherwood Urgent Care, and Baptist Health Urgent Care brands, the Chief Marketing & Communications Officer ensures consistent messaging and patient engagement. Amy Thomas oversees digital presence, community relations, and internal communications to support organizational goals. This leadership role involves analyzing patient feedback and market data to refine outreach strategies, ultimately increasing brand awareness and patient volume. Through strategic brand positioning, the Chief Marketing & Communications Officer drives the company's mission to provide accessible healthcare, ensuring that communities remain informed about available medical services and wellness resources.