Upwork Executive and Leadership Team

July, 2026

Leadership Overview

Upwork has 10 executives leading key functions including strategy, operations, marketing, and finance.

Driven by a commitment to connecting talent with opportunity, Upwork empowers businesses and professionals globally through its innovative platform, fostering a dynamic marketplace for freelance services and project collaboration.

Leadership Roles at Upwork

  • Chief Executive Officer - Waseem Swag
  • Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations - Laura Jileta
  • Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant - Ibrar Arif
  • Chief of Staff - Jillian Gabriel
  • Web3 and Crypto Marketer Chief Marketing Officer - Elizabeth Quismorio
  • Chief Revenue Officer & Specialist - Abiola Lawal
  • Remote Virtual Assistant. Chief of Staff. Client Success Manager. Operations Manager. Bookkeeper - Katrin Caldoza
  • Deputy Chief Technology Officer - Oseni Sodiq
  • Chief Marketing Officer, Fractional - Oyindamola Deyi-Daniel
  • Chief Revenue Officer, Web Analytics & Conversion Tracking Ga4 Gtm Facebook Pixel & Specialist - Monjila Khatun
  • Waseem Swag - Chief Executive Officer

    Waseem Swag, the Chief Executive Officer at Upwork, directs the overarching corporate strategy and operational execution. Swag guides the company's expansion into new markets and oversees the development of innovative solutions that connect businesses with a global talent pool. This leadership role involves aligning departmental objectives with the company's mission to facilitate freelance work and project collaboration. By focusing on sustainable growth and market leadership, Waseem Swag ensures Upwork maintains its position as a premier platform for independent professionals and agencies. The Chief Executive Officer's strategic vision drives the company's response to evolving industry trends and client needs, solidifying its impact on the global gig economy.

    Laura Jileta - Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations

    Laura Jileta, the Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations at Upwork, spearheads initiatives focused on financial operations and business process automation. Jileta optimizes workflows and implements technological solutions to enhance efficiency and accuracy across Upwork's global operations. This leadership position involves driving operational improvements that directly support the company's financial health and its ability to connect businesses with independent professionals. By automating key business functions and managing operational strategies, Laura Jileta ensures robust support for the Chief Financial Officer and contributes to the platform's overall scalability and effectiveness. The Head of Business Automation and Operations' work is critical for maintaining Upwork's competitive edge.

    Ibrar Arif - Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant

    Ibrar Arif, the Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant at Upwork, oversees the company's financial operations and tax compliance, particularly within the US market. Arif ensures accurate financial reporting and manages tax strategies to support Upwork's global business objectives and its role in connecting professionals with clients. This position involves maintaining financial integrity and optimizing fiscal performance across all operations. By providing expert financial and accounting guidance, Ibrar Arif contributes to Upwork's stability and growth, ensuring compliance and fiscal responsibility. The Chief Financial Officer, Tax's expertise is crucial for navigating complex financial landscapes.

    Jillian Gabriel - Chief of Staff

    Jillian Gabriel, the Chief of Staff at Upwork, provides direct strategic support to the executive leadership team. Gabriel manages critical cross-functional initiatives and ensures seamless communication between departments, facilitating the execution of company-wide objectives. This role involves streamlining operational processes and enhancing organizational efficiency to support Upwork's mission of connecting businesses with freelance talent. By coordinating key projects and driving strategic alignment, Jillian Gabriel contributes significantly to the company's operational effectiveness and market responsiveness. The Chief of Staff's efforts are vital in translating high-level strategy into actionable plans across the organization.

    Elizabeth Quismorio - Web3 and Crypto Marketer Chief Marketing Officer

    Elizabeth Quismorio, the Web3 and Crypto Marketer Chief Marketing Officer at Upwork, drives innovative marketing strategies within emerging digital asset sectors. Quismorio develops and executes campaigns that position Upwork as a leader in connecting businesses with specialized talent in Web3 and cryptocurrency. This role involves leveraging market insights to attract and engage clients and professionals in these rapidly evolving fields. By architecting targeted marketing initiatives, Elizabeth Quismorio enhances Upwork's brand presence and market share in the Web3 and crypto space. The Chief Marketing Officer's expertise is crucial for navigating the complexities of these new technologies and expanding the platform's reach.

    Abiola Lawal - Chief Revenue Officer & Specialist

    Abiola Lawal, the Chief Revenue Officer & Specialist at Upwork, directs all revenue-generating activities and sales strategies. Lawal focuses on expanding Upwork's client base and increasing revenue streams by optimizing sales processes and fostering strong client relationships. This position involves leading the sales organization to achieve ambitious growth targets and ensuring the effective delivery of services connecting businesses with freelance talent. By driving revenue growth and identifying new market opportunities, Abiola Lawal plays a pivotal role in Upwork's financial success. The Chief Revenue Officer's strategic leadership is essential for maximizing the platform's commercial potential and market penetration.

    Katrin Caldoza - Remote Virtual Assistant. Chief of Staff. Client Success Manager. Operations Manager. Bookkeeper

    Katrin Caldoza, the Remote Virtual Assistant. Chief of Staff. Client Success Manager. Operations Manager. Bookkeeper at Upwork, manages a diverse set of critical functions supporting client engagement and operational efficiency. Caldoza ensures seamless client experiences and oversees key operational processes, contributing to the smooth functioning of the platform that connects businesses with professionals. This multifaceted role involves providing administrative support, managing client relationships, and optimizing operational workflows. By delivering exceptional client success and maintaining operational integrity, Katrin Caldoza directly supports Upwork's mission to facilitate freelance work globally. The comprehensive skill set of this executive is vital for maintaining high standards across multiple business areas.

    Oseni Sodiq - Deputy Chief Technology Officer

    Oseni Sodiq, the Deputy Chief Technology Officer at Upwork, supports the strategic direction and execution of the company's technology initiatives. Sodiq collaborates on developing and maintaining the robust infrastructure that powers Upwork's global platform, ensuring scalability and reliability for connecting businesses with freelance talent. This role involves overseeing technology teams and driving innovation in platform development to enhance user experience and operational performance. By contributing to technological advancements and ensuring system integrity, Oseni Sodiq plays a key part in Upwork's ability to serve its vast network of clients and professionals. The Deputy Chief Technology Officer's technical leadership is fundamental to the platform's ongoing success.

    Oyindamola Deyi-Daniel - Chief Marketing Officer, Fractional

    Oyindamola Deyi-Daniel, the Chief Marketing Officer, Fractional at Upwork, develops and implements targeted marketing strategies to enhance brand visibility and client acquisition. Deyi-Daniel focuses on optimizing marketing campaigns to effectively connect businesses with the diverse freelance talent available on the Upwork platform. This role involves driving market engagement and ensuring that Upwork's value proposition resonates with its global audience. By leading strategic marketing initiatives, Oyindamola Deyi-Daniel contributes to Upwork's growth and market leadership. The Fractional Chief Marketing Officer's expertise is vital for adapting marketing efforts to evolving market dynamics and client needs.

    Monjila Khatun - Chief Revenue Officer, Web Analytics & Conversion Tracking Ga4 Gtm Facebook Pixel & Specialist

    Monjila Khatun, the Chief Revenue Officer, Web Analytics & Conversion Tracking Ga4 Gtm Facebook Pixel & Specialist at Upwork, drives revenue growth through advanced data analysis and conversion optimization strategies. Khatun leverages web analytics tools, including GA4, GTM, and Facebook Pixel, to refine sales funnels and enhance client acquisition for the platform connecting businesses with freelance professionals. This position involves translating data insights into actionable revenue-generating tactics and ensuring the effectiveness of digital marketing efforts. By optimizing conversion pathways and maximizing revenue potential, Monjila Khatun plays a critical role in Upwork's commercial success. The Chief Revenue Officer's specialized analytical skills are key to driving performance.

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    Frequently Asked Questions Regarding Upwork Top Executives and Leadership Team

    Who leads Upwork?
    Upwork is led by Waseem Swag (Chief Executive Officer), along with executives such as Laura Jileta (Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations) and Ibrar Arif (Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant).
    Who is part of Upwork’s executive team?
    The executive team of Upwork includes leaders such as Waseem Swag (Chief Executive Officer), Laura Jileta (Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations), Ibrar Arif (Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant) and other senior executives.
    How many executives does Upwork have?
    Upwork has 10 executives leading key business areas.
    What roles are included in Upwork’s leadership team?
    The leadership team of Upwork includes roles such as Chief Executive Officer, Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations, Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant, Chief of Staff, Web3 and Crypto Marketer Chief Marketing Officer.