Leadership Overview
Upwork has 10 executives leading key functions including strategy, operations, finance, and marketing.
Driven by a commitment to connecting talent with opportunity, Upwork empowers businesses and professionals worldwide through its innovative platform, fostering a global marketplace for freelance services and project collaboration.
Driven by a commitment to connecting talent with opportunity, Upwork empowers businesses and professionals worldwide through its innovative platform, fostering a global marketplace for freelance services and project collaboration.
Leadership Roles at Upwork
Waseem Swag - Chief Executive Officer
Waseem Swag, the Chief Executive Officer at Upwork, directs the company's overarching strategy and vision. Swag guides Upwork's expansion in the global freelance marketplace, ensuring alignment with market demands and technological advancements. This leadership role involves fostering innovation and driving growth across all business units. By focusing on strategic partnerships and platform development, Waseem Swag ensures Upwork maintains its position as a leader in connecting businesses with top independent talent. The CEO's mandate includes optimizing operational efficiency and enhancing the user experience for both clients and freelancers, directly impacting the company's financial performance and market share.
Ibrar Arif - Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant
Ibrar Arif, the Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Accountant & Accountant at Upwork, oversees the financial operations and tax compliance for the US market. Arif manages all aspects of financial reporting, accounting, and tax preparation, ensuring adherence to regulatory requirements. This critical function supports the company's financial health and strategic planning. By providing expert financial guidance, Ibrar Arif ensures accurate fiscal management and optimizes tax strategies for Upwork's US-based operations. The role involves maintaining robust accounting systems and driving financial efficiency to support the company's global mission of connecting businesses with independent professionals.
Mark Brandau - Chief Financial Officer, Fractional Accounting Quickbooks Proadvisor Tax & Compliance
Mark Brandau, the Chief Financial Officer, Fractional Accounting Quickbooks Proadvisor Tax & Compliance at Upwork, provides expert financial oversight and strategic guidance. Brandau manages financial planning, analysis, and reporting, ensuring fiscal discipline and driving profitability. This role is essential for Upwork's sustained growth and market leadership. By leveraging expertise in fractional accounting and tax compliance, Mark Brandau optimizes financial performance and mitigates risks. The Chief Financial Officer's responsibilities include developing financial strategies, managing budgets, and ensuring compliance with all relevant regulations, thereby supporting Upwork's mission to connect businesses with independent professionals worldwide.
Eid Hussain - Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Xero Accountant & Quickbooks Pro Advisor
Eid Hussain, the Virtual Tax Preparer (US) & Chief Financial Officer, Tax (US) & Certified Xero Accountant & Quickbooks Pro Advisor at Upwork, leads tax preparation and financial advisory services for US clients. Hussain ensures accurate tax filing and compliance, leveraging expertise in accounting software like Xero and QuickBooks. This specialized role is vital for supporting Upwork's US-based professionals and businesses. By providing meticulous tax and accounting services, Eid Hussain helps clients optimize their financial positions. The executive's focus includes delivering high-quality financial advice and ensuring adherence to tax regulations, thereby supporting the broader Upwork ecosystem.
Laura Jileta - Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations
Laura Jileta, the Chief of Staff To the Chief Financial Officer. Head of Business Automation and Operations at Upwork, drives operational efficiency and business automation initiatives. Jileta supports the CFO by streamlining financial processes and implementing advanced operational strategies. This position is crucial for enhancing productivity and reducing costs. By focusing on business automation, Laura Jileta optimizes workflows and integrates technology to improve operational outcomes. The executive's responsibilities include managing key projects, overseeing operational improvements, and ensuring the effective deployment of automation tools, directly supporting Upwork's mission of connecting businesses with talent.
Emilija Stojanova - Chief Operating Officer, Project Management Social Media & Manager
Emilija Stojanova, the Chief Operating Officer, Project Management Social Media & Manager at Upwork, directs operational strategies for project management and social media functions. Stojanova optimizes workflows and resource allocation to enhance service delivery and client satisfaction. This leadership position is pivotal in scaling Upwork's operational capabilities. By integrating project management best practices with social media engagement, Emilija Stojanova drives efficiency and brand visibility. The Chief Operating Officer's focus includes improving platform performance, managing cross-functional teams, and ensuring seamless execution of client projects, directly supporting Upwork's role as a global talent marketplace.
Jillian Gabriel - Chief of Staff
Jillian Gabriel, the Chief of Staff at Upwork, facilitates strategic initiatives and operational execution across the organization. Gabriel supports the executive leadership team by managing key projects, streamlining communication, and ensuring cross-functional alignment. This role involves driving critical business priorities and enhancing organizational effectiveness. By coordinating efforts between departments, Jillian Gabriel ensures that Upwork's strategic objectives are translated into actionable plans. The Chief of Staff's responsibilities include preparing executive briefings, managing special projects, and optimizing internal processes to support the company's mission of connecting businesses with independent professionals globally.
Oseni Sodiq - Deputy Chief Technology Officer
Oseni Sodiq, the Deputy Chief Technology Officer at Upwork, supports the strategic direction and execution of the company's technology initiatives. Sodiq collaborates with the CTO to enhance platform architecture, drive technological innovation, and ensure system scalability and security. This role is crucial for maintaining Upwork's competitive edge in the digital landscape. By focusing on cutting-edge technology solutions, Oseni Sodiq contributes to the development of robust and user-friendly platforms. The Deputy Chief Technology Officer's responsibilities include overseeing engineering teams, managing technology roadmaps, and implementing solutions that support Upwork's mission of connecting businesses with global talent.
Katrin Caldoza - Remote Virtual Assistant. Chief of Staff. Client Success Manager. Operations Manager. Bookkeeper
Katrin Caldoza, the Remote Virtual Assistant. Chief of Staff. Client Success Manager. Operations Manager. Bookkeeper at Upwork, manages critical operational functions and client relationships. Caldoza ensures seamless client onboarding, supports executive operations, and maintains accurate financial records. This multifaceted role is key to enhancing client satisfaction and operational efficiency. By providing comprehensive support across operations, client success, and bookkeeping, Katrin Caldoza drives service excellence. The executive's responsibilities include streamlining business processes, managing client accounts, and ensuring the smooth functioning of daily operations, directly contributing to Upwork's success in the global freelance market.
Oyindamola Deyi-Daniel - Chief Marketing Officer, Fractional
Oyindamola Deyi-Daniel, the Chief Marketing Officer, Fractional at Upwork, directs the company's marketing strategies and brand initiatives. Deyi-Daniel oversees market research, campaign development, and digital marketing efforts to enhance Upwork's market presence and attract new users. This role is essential for driving customer acquisition and engagement. By implementing innovative marketing tactics, Oyindamola Deyi-Daniel strengthens Upwork's brand positioning and expands its reach within the global freelance economy. The Chief Marketing Officer's focus includes developing compelling content, managing advertising, and fostering community engagement to support Upwork's growth objectives.
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