USAA Executive and Leadership Team

Stuart Parker, the Chief Executive Officer at USAA, directs the overarching strategy and operational execution for the diversified financial services organization. Parker's leadership guides USAA's commitment to providing banking, insurance, investment, and financial planning products tailored for U.S. military members and their families. Overseeing global operations from the United States, Parker ensures the company's accessible financial solutions, delivered through digital platforms and a mobile app, align with the unique needs of the military community. This executive role involves driving market impact within the banking and finance industry, maintaining USAA's specialized focus. Stuart Parker's strategic vision solidifies the company's position as a trusted financial partner.

Justin Morgan, the Director Chief Executive Officer Chief of Staff at USAA, supports the Chief Executive Officer in executing strategic initiatives and operational priorities. Morgan's role facilitates the seamless flow of information and decision-making across the organization, ensuring alignment with USAA's mission to serve U.S. military members and their families. This executive coordinates key projects and drives operational efficiency, enhancing the delivery of banking, insurance, and investment products. By managing critical communications and strategic planning processes, Justin Morgan strengthens the leadership's ability to navigate the financial services landscape. The strategic support provided by Morgan is vital to USAA's continued success.

Chantal Wandick, the Senior Product Manager & Chief Financial Officer, Treasury at USAA, manages critical product development within the treasury function while overseeing financial operations. Wandick's dual role ensures that treasury products are strategically aligned with USAA's mission to serve military members and their families. This executive drives the financial health and product innovation within the treasury department, focusing on delivering specialized banking and investment solutions. Overseeing treasury operations, Wandick ensures robust financial planning and accessible services through digital channels. The leadership of Chantal Wandick is central to maintaining the integrity and effectiveness of USAA's financial offerings.

J. Harlen, the Senior Technical Director & Chief Financial Officer, Information Technology Treasury at USAA, leads critical financial operations within the IT treasury division. Harlen's expertise ensures the financial integrity and strategic allocation of resources for USAA's technology initiatives, supporting the delivery of specialized financial services to military members and their families. This executive role involves managing complex financial planning and analysis for IT treasury functions, ensuring alignment with the company's overall mission. By overseeing the financial aspects of information technology, J. Harlen contributes to the robust and accessible digital platforms USAA provides. The financial acumen of Harlen is essential for optimizing IT investments and supporting USAA's strategic goals.

Laura Bishop, the Executive Vice President & Chief Financial Officer at USAA, directs the company's comprehensive financial strategy, planning, and management. Bishop oversees all aspects of financial operations, ensuring the fiscal health and stability of USAA as it provides banking, insurance, and investment products to U.S. military members and their families. This executive role involves managing capital allocation, financial reporting, and risk management to support the organization's mission and growth objectives. Laura Bishop's leadership ensures that USAA maintains its commitment to accessible and specialized financial solutions through robust financial stewardship. The financial expertise of Bishop is critical to USAA's long-term success and member trust.

Banu Naidu, the Chief Financial Officer, Lead, Information Technology Treasury at USAA, spearheads financial oversight and strategic planning for the IT treasury division. Naidu's leadership ensures the efficient and effective management of financial resources supporting USAA's technology infrastructure and digital service delivery for military members and their families. This executive role focuses on optimizing financial performance within IT treasury, driving innovation in financial product development, and maintaining compliance. By guiding financial strategies for technology investments, Banu Naidu directly contributes to USAA's ability to offer specialized and accessible financial solutions. The financial direction provided by Naidu is key to USAA's technological and operational excellence.

Justin Kah, the Financial Analyst & Chief Financial Officer, Spoke Insight Delivery & Information Governance at USAA, provides critical financial analysis and oversight for insight delivery and information governance functions. Kah's role ensures that financial strategies support the effective delivery of insights and robust information governance, aligning with USAA's mission to serve military members and their families. This executive focuses on financial planning and analysis to optimize resource allocation for data-driven decision-making and information management. By ensuring financial discipline in these key areas, Justin Kah contributes to USAA's ability to offer secure and specialized financial services. The analytical rigor of Kah is vital for USAA's operational integrity and strategic insight.

Dan Griffiths, the Executive VP & Chief Information Officer at USAA, architects and directs the company's entire technology infrastructure and digital strategy. Griffiths is responsible for ensuring USAA's digital platforms, including its mobile app, provide secure, accessible, and innovative financial solutions for military members and their families. This executive oversees the development and implementation of cutting-edge IT systems that support banking, insurance, and investment services, driving operational efficiency and enhancing member experience. Dan Griffiths' leadership ensures that technology advancements directly support USAA's specialized focus within the financial services industry. The strategic oversight of Griffiths is paramount to USAA's technological advancement and market competitiveness.

Major Whittle, the Senior Vice President. USAA Chief of Staff at USAA, provides strategic leadership and operational support across key organizational functions. Whittle's role involves enhancing the effectiveness of USAA's leadership team in delivering specialized financial services to U.S. military members and their families. This executive drives critical initiatives, fosters cross-departmental collaboration, and ensures strategic alignment with the company's mission. By managing high-priority projects and facilitating communication, Major Whittle strengthens USAA's operational capabilities and its commitment to accessible financial solutions. The leadership of Whittle is integral to USAA's continued focus on member needs and service excellence.

Kate Warters, the PC Digital & Design Chief of Staff at USAA, drives strategic initiatives and operational excellence within the digital product and design departments. Warters collaborates closely with leadership to enhance the user experience and accessibility of USAA's digital financial solutions for U.S. military members and their families. This executive role focuses on streamlining design processes, optimizing digital product development, and ensuring strategic alignment across teams. By facilitating communication and project management, Kate Warters supports USAA's commitment to innovative and member-centric financial services. The operational leadership of Warters is crucial for advancing USAA's digital capabilities and member engagement.