Leadership Overview
CSAA Insurance Group has 4 executives leading key functions including information technology, human resources, technology infrastructure, and financial operations.
Focused on delivering robust protection for AAA members, CSAA Insurance Group prioritizes innovation in personal lines of insurance to ensure long-term stability and exceptional service across the United States.
Focused on delivering robust protection for AAA members, CSAA Insurance Group prioritizes innovation in personal lines of insurance to ensure long-term stability and exceptional service across the United States.
Leadership Roles at CSAA Insurance Group
Amy Cocks - Chief Financial Officer, Information Technology & Shared Services Operations
Amy Cocks, the Chief Financial Officer, Information Technology & Shared Services Operations at CSAA Insurance Group, manages the fiscal health of the technology and shared services divisions. Cocks oversees budget allocation for large-scale IT infrastructure projects and operational support systems. By analyzing cost structures, the Chief Financial Officer, Information Technology & Shared Services Operations identifies opportunities for financial optimization and resource efficiency. Amy Cocks directs the financial planning and reporting processes that support the delivery of personal lines insurance to AAA members. This leadership role involves coordinating with executive stakeholders to ensure that technology investments align with corporate financial targets. Through meticulous oversight of shared services, Cocks improves the cost-effectiveness of internal business functions. The Chief Financial Officer, Information Technology & Shared Services Operations monitors market trends to adjust financial strategies for national operations. By maintaining rigorous fiscal discipline, Cocks supports the long-term sustainability of the insurance group's service model.
Leo Connors - Chief Information Officer
Leo Connors, the Chief Information Officer at CSAA Insurance Group, directs the digital transformation of insurance service delivery. Connors architects scalable cloud infrastructure to support automobile and homeowners insurance platforms. By modernizing legacy systems, the Chief Information Officer enhances data security protocols across the entire enterprise. This leadership role involves aligning technical roadmaps with the evolving needs of AAA members throughout the United States. Leo Connors manages complex software integrations that streamline policy management and claims processing. Through the implementation of advanced analytics, Connors drives operational efficiency and improves customer engagement metrics. The Chief Information Officer collaborates with cross-functional teams to maintain high availability for critical insurance applications. By prioritizing cybersecurity and system resilience, Connors ensures the integrity of member data. Ultimately, the Chief Information Officer maintains the technological foundation necessary for sustained growth in the competitive personal lines insurance market.
Belinda Berdan - Executive Assistant To the Executive Vice President, Chief Human Resources Officer
Belinda Berdan, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer at CSAA Insurance Group, coordinates high-level administrative operations for the human capital division. Berdan manages complex scheduling and communication workflows that support the strategic initiatives of the Chief Human Resources Officer. By facilitating executive meetings and board-level interactions, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer ensures seamless organizational alignment. Belinda Berdan optimizes internal processes to improve the efficiency of talent acquisition and employee development programs. This role involves maintaining strict confidentiality while handling sensitive personnel data and corporate policy documentation. Through proactive project management, Berdan supports the execution of workforce engagement strategies across the national footprint. The Executive Assistant To the Executive Vice President, Chief Human Resources Officer bridges the gap between executive leadership and departmental staff. By streamlining administrative burdens, Berdan allows the leadership team to focus on long-term organizational culture and performance goals.
Andrew Milenic - IT Developer II & Chief Technology Officer, Office of
Andrew Milenic, the IT Developer II & Chief Technology Officer, Office of at CSAA Insurance Group, engineers specialized software solutions for insurance product distribution. Milenic designs high-performance codebases that power the digital interfaces used by AAA members. By overseeing technical development cycles, the IT Developer II & Chief Technology Officer, Office of ensures the rapid deployment of new features for homeowners and automobile insurance lines. Andrew Milenic integrates emerging technologies into existing frameworks to maintain a competitive edge in the insurance sector. This leadership role involves bridging the gap between software development and executive technology strategy. Through rigorous testing and quality assurance, Milenic optimizes system performance and user experience. The IT Developer II & Chief Technology Officer, Office of collaborates with engineering teams to resolve complex technical challenges. By driving innovation in application architecture, Milenic supports the broader mission of providing reliable insurance coverage. Ultimately, Milenic secures the technical agility required for modern insurance operations.
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