CSAA Insurance Group Executive and Leadership Team

Amy Cocks, the Chief Financial Officer, Information Technology & Shared Services Operations at CSAA Insurance Group, manages the fiscal health of the technology division and shared services departments. Cocks oversees budget allocation for large-scale IT projects, ensuring capital efficiency across all regional operations. By monitoring financial performance metrics, the Chief Financial Officer, Information Technology & Shared Services Operations identifies cost-saving opportunities within the shared services model. This leadership role requires close coordination with other C-suite members to align technology spending with the broader corporate strategy. Amy Cocks drives financial transparency, providing the board with detailed reports on investment returns for digital infrastructure. Through rigorous auditing and resource management, the Chief Financial Officer, Information Technology & Shared Services Operations mitigates fiscal risks associated with rapid technological scaling. Cocks maintains a focus on long-term sustainability, ensuring that the financial foundation supports the delivery of automobile and homeowners insurance products to AAA members throughout the country.

Leo Connors, the Chief Information Officer at CSAA Insurance Group, directs the enterprise-wide digital infrastructure and cybersecurity frameworks. Connors manages the integration of advanced data analytics to enhance policyholder experiences across the United States. By modernizing legacy systems, the Chief Information Officer ensures seamless connectivity between AAA clubs and core insurance platforms. This leadership role involves overseeing large-scale cloud migrations and protecting sensitive member data against evolving digital threats. Leo Connors drives the technological roadmap, aligning software capabilities with the long-term growth objectives of the organization. Through the implementation of agile development methodologies, the Chief Information Officer optimizes internal workflows and reduces operational latency. Connors maintains constant collaboration with the board to secure funding for innovative tech initiatives. Ultimately, the Chief Information Officer strengthens the competitive position of the firm by delivering reliable, high-performance digital solutions that support the diverse insurance needs of AAA members nationwide.

Andrew Milenic, the IT Developer II & Chief Technology Officer, Office of at CSAA Insurance Group, architects the technical specifications for new insurance software applications. Milenic leads the development teams in building scalable codebases that support the diverse personal lines of insurance offered to AAA members. By bridging the gap between high-level technical strategy and hands-on development, the IT Developer II & Chief Technology Officer, Office of ensures that software releases meet rigorous quality standards. This leadership role involves evaluating emerging technologies to improve the efficiency of policy administration systems. Andrew Milenic drives the implementation of automated testing protocols, reducing deployment times for critical updates. Through constant collaboration with the engineering department, the IT Developer II & Chief Technology Officer, Office of maintains system stability across the national network. Milenic focuses on creating intuitive digital interfaces that simplify the insurance purchasing process for members, directly contributing to the overall market impact of the organization.

Belinda Berdan, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer at CSAA Insurance Group, coordinates the administrative functions and strategic communications for the human resources division. Berdan manages the scheduling and logistical requirements for the Chief Human Resources Officer, ensuring alignment with corporate talent acquisition goals. By facilitating communication between the executive leadership and the broader HR team, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer supports the execution of employee development programs. This leadership role involves organizing high-level meetings and tracking progress on key organizational culture initiatives. Belinda Berdan drives operational efficiency by streamlining administrative workflows and managing sensitive personnel documentation. Through proactive support, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer enables the leadership team to focus on building a high-performing workforce capable of delivering exceptional service to AAA members across the United States.