Leadership Overview
CSAA Insurance Group has 4 executives leading key functions including information technology, human resources, financial operations, and technical development.
Committed to providing robust protection for AAA members, CSAA Insurance Group delivers comprehensive personal insurance solutions while maintaining a legacy of trust and reliability across the United States.
Committed to providing robust protection for AAA members, CSAA Insurance Group delivers comprehensive personal insurance solutions while maintaining a legacy of trust and reliability across the United States.
Leadership Roles at CSAA Insurance Group
Amy Cocks - Chief Financial Officer, Information Technology & Shared Services Operations
Amy Cocks, the Chief Financial Officer, Information Technology & Shared Services Operations at CSAA Insurance Group, manages the fiscal health of technical and shared service departments. Cocks oversees budget allocation for IT infrastructure and operational support systems. By analyzing cost-efficiency metrics, the Chief Financial Officer, Information Technology & Shared Services Operations drives financial discipline across all shared service functions. This leadership role involves evaluating investment opportunities in new insurance technologies to maximize return on capital. Amy Cocks directs the financial planning and reporting processes for the information technology division. Through the implementation of rigorous audit controls, the Chief Financial Officer, Information Technology & Shared Services Operations ensures compliance with industry regulations. Cocks collaborates with other executives to optimize resource distribution for nationwide operations. By streamlining financial workflows, the Chief Financial Officer, Information Technology & Shared Services Operations supports the overall stability of the insurance group.
Leo Connors - Chief Information Officer
Leo Connors, the Chief Information Officer at CSAA Insurance Group, directs the digital transformation of insurance service delivery. Connors architects scalable cloud infrastructure to support automobile and homeowners insurance platforms. By modernizing legacy systems, the Chief Information Officer ensures seamless data integration for AAA clubs nationwide. This leadership role involves managing cybersecurity protocols to protect member information across all personal lines. Leo Connors drives operational efficiency by implementing advanced analytics tools that optimize policy administration. Through the oversight of enterprise-wide software deployments, the Chief Information Officer maintains high availability for critical insurance applications. Connors collaborates with the board to align technical roadmaps with long-term business goals. By fostering innovation in digital claims processing, the Chief Information Officer enhances the overall member experience. Ultimately, Connors secures the technological foundation necessary for sustained growth in the competitive insurance market.
Belinda Berdan - Executive Assistant To the Executive Vice President, Chief Human Resources Officer
Belinda Berdan, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer at CSAA Insurance Group, coordinates high-level administrative functions for the human capital division. Berdan manages complex scheduling and communication workflows that support the Executive Vice President in driving organizational culture. By facilitating executive meetings, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer ensures alignment between HR initiatives and corporate strategy. This role involves preparing detailed reports on workforce development and talent acquisition metrics. Belinda Berdan optimizes internal processes to improve operational efficiency within the human resources department. Through the management of sensitive documentation, the Executive Assistant To the Executive Vice President, Chief Human Resources Officer maintains strict confidentiality and professional standards. Berdan supports the execution of company-wide employee engagement programs. Ultimately, Berdan enables the leadership team to focus on strategic human resource objectives that strengthen the organization.
Andrew Milenic - IT Developer II & Chief Technology Officer, Office of
Andrew Milenic, the IT Developer II & Chief Technology Officer, Office of at CSAA Insurance Group, leads technical innovation and software development initiatives. Milenic architects robust codebases for personal insurance applications, ensuring high performance for AAA members. By overseeing the development lifecycle, the IT Developer II & Chief Technology Officer, Office of drives the creation of user-centric digital tools. This leadership role involves bridging the gap between high-level technical strategy and hands-on software engineering. Andrew Milenic manages the integration of emerging technologies into existing insurance platforms to improve service delivery. Through the supervision of development teams, the IT Developer II & Chief Technology Officer, Office of maintains rigorous quality standards for all software releases. Milenic coordinates with cross-functional departments to ensure technical solutions meet evolving market demands. By optimizing system architecture, the IT Developer II & Chief Technology Officer, Office of enhances the reliability of insurance services across the United States.
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