Relation Insurance Services Executive and Leadership Team

May, 2026

Leadership Overview

Relation Insurance Services has 10 executives leading key functions including operations, information technology, finance, marketing, human resources, and regional management.

Driven by a commitment to client success, Relation Insurance Services focuses on building trust and delivering personalized service, acting as a dedicated partner to simplify insurance needs and promote client well-being.

Leadership Roles at Relation Insurance Services

  • Chief Financial Officer - Charissa Hartmann
  • Eastern Region Chief Financial Officer & Chief Operating Officer - Clark Palmer
  • Chief Operating Officer - Kevin Rabinowitz
  • Chief Operating Officer of THE HANEY - Scott Haney
  • Chief Operating Officer, Media & Entertainment - Babette Carman
  • President, Select Region - Katy Ringeman
  • Chief Information Officer - Michael Toran
  • Chief Marketing Officer - Maria Grimm
  • Chief Human Resources Officer - Kendra Butler
  • Director, Chief Revenue Officer Business Operations - Audrey Pound
  • Charissa Hartmann - Chief Financial Officer

    Charissa Hartmann, the Chief Financial Officer at Relation Insurance Services, directs the company's financial planning, management, and reporting. Hartmann ensures the fiscal health and stability necessary to support Relation Insurance Services' commitment to long-term relationships and client interests. This executive function involves managing budgets, overseeing investments, and implementing financial strategies that align with the company's mission of providing practical and reliable insurance solutions. Charissa Hartmann's leadership is vital for maintaining the trust and confidence clients place in the agency, particularly in navigating complex insurance needs. The Chief Financial Officer's expertise underpins the company's ability to operate with integrity and provide personalized service, acting as a key advisor in financial matters for both the organization and its clientele.
    Charissa Hartmann

    Clark Palmer - Eastern Region Chief Financial Officer & Chief Operating Officer

    Clark Palmer, the Eastern Region Chief Financial Officer & Chief Operating Officer at Relation Insurance Services, oversees critical financial and operational functions across the Eastern region. Palmer ensures that regional operations align with the company's client-focused ethos, emphasizing trust, personalized service, and long-term relationships. This dual executive role is vital for providing practical insurance solutions tailored to the specific needs of individuals, families, and businesses within the Eastern territory, thereby protecting their interests and promoting safety. Clark Palmer's leadership integrates financial acumen with operational efficiency, reinforcing Relation Insurance Services' commitment to acting as a trusted partner and advisor. The Eastern Region Chief Financial Officer & Chief Operating Officer's strategic direction supports the company's overall mission of simplifying insurance decision-making and fostering client confidence.

    Kevin Rabinowitz - Chief Operating Officer

    Kevin Rabinowitz, the Chief Operating Officer at Relation Insurance Services, directs the company's operational strategies and execution. Overseeing daily business activities, Rabinowitz ensures the seamless delivery of client-focused insurance solutions that emphasize trust and personalized service. This leadership role involves optimizing internal processes to support the company's mission of protecting client interests and promoting safety. By driving efficiency across departments, Kevin Rabinowitz enhances the overall client experience, ensuring that Relation Insurance Services consistently acts as a partner and advisor. The Chief Operating Officer's focus remains on maintaining operational excellence and fostering a people-first approach that combines expertise with a personal touch, directly contributing to the company's reputation for reliability and client advocacy in the insurance market.
    Kevin Rabinowitz

    Scott Haney - Chief Operating Officer of THE HANEY

    Scott Haney, the Chief Operating Officer of THE HANEY at Relation Insurance Services, oversees specific operational domains within the organization. Haney's responsibilities focus on executing strategic initiatives that align with the company's client-focused philosophy and emphasis on personalized service. This role is critical in ensuring that operational frameworks support the delivery of practical insurance solutions designed to protect client interests and promote well-being. Scott Haney's leadership contributes to the company's ability to act as a trusted partner and advisor, leveraging expertise with a personal touch. The Chief Operating Officer of THE HANEY's dedication to operational effectiveness reinforces Relation Insurance Services' commitment to simplifying complex insurance needs and fostering confidence among its clientele.

    Babette Carman - Chief Operating Officer, Media & Entertainment

    Babette Carman, the Chief Operating Officer, Media & Entertainment at Relation Insurance Services, directs specialized operational strategies for the media and entertainment sectors. Carman ensures that Relation Insurance Services provides tailored, practical insurance solutions that address the unique needs of clients within these industries, emphasizing trust and personalized service. This executive function is key to protecting the specific interests of media and entertainment businesses and individuals, promoting their safety and well-being through expert guidance. Babette Carman's leadership combines industry-specific expertise with a personal touch, positioning the company as a vital partner and advisor. The Chief Operating Officer, Media & Entertainment's focus on operational excellence within this niche supports Relation Insurance Services' broader mission of simplifying complex insurance requirements.

    Katy Ringeman - President, Select Region

    Katy Ringeman, the President, Select Region at Relation Insurance Services, leads strategic initiatives and operational oversight for a designated regional market. Ringeman champions the company's client-focused approach, ensuring the delivery of trust-based, personalized service and fostering long-term relationships within the Select Region. This leadership position is crucial for providing practical insurance solutions that effectively protect the interests and promote the safety and well-being of individuals, families, and businesses in the area. Katy Ringeman's role combines deep regional understanding with Relation Insurance Services' core expertise, acting as a key partner and advisor. The President, Select Region's dedication to operational excellence and client advocacy reinforces the company's commitment to simplifying insurance needs and building confidence across its service territories.
    Katy Ringeman

    Michael Toran - Chief Information Officer

    Michael Toran, the Chief Information Officer at Relation Insurance Services, architects the company's technology infrastructure and digital strategy. Toran leads the integration of innovative IT solutions that support the client-focused approach, ensuring data security and operational efficiency. This role is critical in enabling the company to provide practical insurance solutions by leveraging technology to simplify decision-making for individuals, families, and businesses. Michael Toran's oversight extends to managing all information systems, driving digital transformation initiatives, and ensuring that technology enhances the personal touch Relation Insurance Services offers. The Chief Information Officer's efforts are central to protecting client interests through robust and secure technological platforms, reinforcing the company's commitment to acting as a trusted partner and advisor in a rapidly evolving digital landscape.

    Maria Grimm - Chief Marketing Officer

    Maria Grimm, the Chief Marketing Officer at Relation Insurance Services, shapes the company's brand identity and market presence. Grimm drives strategies that communicate the core values of trust, personalized service, and long-term relationships to individuals, families, and businesses. This leadership position focuses on articulating how Relation Insurance Services simplifies insurance decision-making and protects client interests through expert advice and a people-first approach. Maria Grimm's initiatives ensure that the company's expertise and personal touch are effectively conveyed, positioning Relation Insurance Services as a trusted partner and advisor. The Chief Marketing Officer's efforts are instrumental in expanding the company's reach and reinforcing its commitment to promoting safety and well-being through comprehensive insurance solutions.

    Kendra Butler - Chief Human Resources Officer

    Kendra Butler, the Chief Human Resources Officer at Relation Insurance Services, leads the company's talent management and organizational development strategies. Butler ensures that Relation Insurance Services cultivates a people-first culture, fostering the expertise and personal touch essential for building trust and long-term relationships with clients. This critical role involves attracting, retaining, and developing a skilled workforce capable of delivering personalized service and practical insurance solutions. Kendra Butler's oversight is fundamental to supporting the company's mission of protecting client interests and promoting safety and well-being through dedicated professionals. The Chief Human Resources Officer's commitment to employee growth and engagement directly impacts the agency's ability to act as a confident partner and advisor to individuals, families, and businesses navigating their insurance needs.
    Kendra Butler

    Audrey Pound - Director, Chief Revenue Officer Business Operations

    Audrey Pound, the Director, Chief Revenue Officer Business Operations at Relation Insurance Services, manages the operational aspects supporting revenue generation and client acquisition. Pound ensures that business operations are optimized to deliver personalized service and foster long-term relationships, directly supporting the company's client-focused mission. This role is integral to providing practical insurance solutions by streamlining processes that enhance client engagement and satisfaction. Audrey Pound's focus on operational efficiency contributes to Relation Insurance Services' ability to protect client interests and promote well-being through effective service delivery. The Director, Chief Revenue Officer Business Operations' expertise ensures that the company's revenue-generating activities are supported by a robust and client-centric operational framework, reinforcing its position as a trusted advisor.

    Explore Leadership Teams in Insurance

    Frequently Asked Questions Regarding Relation Insurance Services Top Executives and Leadership Team

    Who leads Relation Insurance Services?
    Relation Insurance Services is led by Charissa Hartmann (Chief Financial Officer), along with executives such as Clark Palmer (Eastern Region Chief Financial Officer & Chief Operating Officer) and Kevin Rabinowitz (Chief Operating Officer).
    Who is part of Relation Insurance Services’s executive team?
    The executive team of Relation Insurance Services includes leaders such as Charissa Hartmann (Chief Financial Officer), Clark Palmer (Eastern Region Chief Financial Officer & Chief Operating Officer), Kevin Rabinowitz (Chief Operating Officer) and other senior executives.
    How many executives does Relation Insurance Services have?
    Relation Insurance Services has 10 executives leading key business areas.
    What roles are included in Relation Insurance Services’s leadership team?
    The leadership team of Relation Insurance Services includes roles such as Chief Financial Officer, Eastern Region Chief Financial Officer & Chief Operating Officer, Chief Operating Officer, Chief Operating Officer of THE HANEY, Chief Operating Officer, Media & Entertainment.