UMass Memorial Health Executive and Leadership Team

Eric Dickson, the President & Chief Executive Officer at UMass Memorial Health, directs the overarching strategic vision for the largest health care system in Central Massachusetts. Dickson architects long-term growth initiatives while ensuring the clinical partnership with UMass Medical School remains robust and productive. By aligning hospital operations with cutting-edge research and clinical trials, the President & Chief Executive Officer maintains the organization's competitive edge in a complex medical landscape. Eric Dickson monitors system-wide performance metrics to guarantee that patient care standards meet rigorous quality benchmarks. Through collaboration with the Board and senior leadership, the President & Chief Executive Officer drives the adoption of advanced medical technologies across the entire regional network. This leadership role focuses on expanding access to specialized services while optimizing the delivery of care to diverse patient populations throughout the state.

Paula Gilmartin, the Chief Financial Officer at UMass Memorial Health, manages the fiscal health and capital allocation strategies for the entire clinical network. Gilmartin oversees complex budgeting processes, revenue cycle management, and financial reporting to ensure the sustainability of hospital operations. By analyzing market trends and regional economic shifts, the Chief Financial Officer identifies opportunities for investment in new medical technologies and research facilities. Paula Gilmartin coordinates with department heads to streamline operational costs without compromising the quality of patient care. This executive role involves maintaining transparency with stakeholders while securing the financial resources necessary for large-scale infrastructure projects. Through rigorous financial planning, the Chief Financial Officer supports the mission of providing high-quality care to the Central Massachusetts community. Gilmartin ensures that fiscal policies align with the broader strategic goals of the health system.

Jeffrey Dion, the Vice President & Chief Financial Officer at UMass Memorial Health, focuses on the financial planning and analysis for specific clinical service lines within the health system. Dion directs the development of cost-benefit models for new medical programs and service expansions. By monitoring the financial performance of individual departments, the Vice President & Chief Financial Officer identifies opportunities for revenue growth and cost containment. Jeffrey Dion collaborates with clinical directors to ensure that resource allocation supports the most critical patient care needs. This role involves preparing detailed financial forecasts that guide the strategic decision-making process for the organization. Through the rigorous oversight of departmental budgets, the Vice President & Chief Financial Officer ensures that financial resources are utilized effectively to support the system's research and clinical goals. Dion maintains fiscal discipline while enabling the expansion of specialized medical services.

Sergio Melgar, the Executive Vice President & Chief Financial Officer at UMass Memorial Health, leads the long-term financial strategy and capital investment planning for the entire health care system. Melgar directs the management of the organization's investment portfolio and ensures the availability of capital for major infrastructure and research projects. By overseeing the financial integration of new clinical partnerships, the Executive Vice President & Chief Financial Officer maintains the system's financial stability during periods of growth. Sergio Melgar collaborates with the Board to establish financial policies that support the organization's mission and long-term sustainability. This executive role involves managing relationships with financial institutions and ensuring compliance with all regulatory requirements. Through the strategic oversight of the system's financial assets, the Executive Vice President & Chief Financial Officer enables the continued advancement of medical technology and clinical research within the Central Massachusetts region.

Jessica Calcidise, the Vice President, Patient Care Services & Chief Nursing Officer & Chief Operating Officer at UMass Memorial Health, oversees the daily clinical operations and nursing standards across the system. Calcidise directs the implementation of evidence-based care protocols to ensure patient safety and satisfaction. By managing nursing staff development and resource allocation, the Vice President, Patient Care Services & Chief Nursing Officer & Chief Operating Officer maintains high levels of clinical excellence. Jessica Calcidise coordinates with other executive leaders to optimize hospital throughput and reduce wait times for critical services. This multifaceted role involves fostering a culture of compassionate care while driving operational efficiency in high-acuity departments. Through the oversight of patient care services, the Vice President, Patient Care Services & Chief Nursing Officer & Chief Operating Officer ensures that clinical practices align with the latest research findings from the medical school partnership.

Cynthia Barginere, the Chief Operating Officer, System Umass Memorial Health at UMass Memorial Health, manages the logistical and operational performance of the entire health system. Barginere directs the standardization of clinical processes across multiple hospital sites to ensure consistent quality of care. By overseeing supply chain logistics and facility management, the Chief Operating Officer, System Umass Memorial Health optimizes the use of physical and material resources. Cynthia Barginere coordinates with clinical leaders to implement lean management principles that reduce waste and improve patient flow. This executive role involves monitoring system-wide performance indicators to identify areas for operational improvement. Through the execution of strategic operational plans, the Chief Operating Officer, System Umass Memorial Health supports the organization's ability to handle high patient volumes while maintaining high standards of service. Barginere ensures that operational activities remain aligned with the system's core mission.

Bruce Whyte, the Chief Technology Officer at UMass Memorial Health, architects the digital infrastructure required to support modern clinical workflows and research initiatives. Whyte directs the implementation of advanced health information systems that facilitate seamless data exchange between medical providers and research partners. By evaluating emerging technologies, the Chief Technology Officer ensures the health system remains at the forefront of digital innovation. Bruce Whyte manages cybersecurity protocols to protect sensitive patient data while maintaining high system availability across all hospital locations. This leadership role involves collaborating with clinical teams to integrate new diagnostic tools into existing platforms. Through the deployment of scalable software solutions, the Chief Technology Officer enhances operational efficiency and supports the delivery of precision medicine. Whyte drives the digital transformation necessary to maintain the organization's status as a premier clinical partner in the region.

Kendall White, the Vice President Chief Technology Officer at UMass Memorial Health, focuses on the optimization of internal communication networks and administrative software systems. White directs the integration of enterprise resource planning tools to improve the efficiency of non-clinical hospital functions. By streamlining data management processes, the Vice President Chief Technology Officer supports the administrative backbone of the health system. Kendall White collaborates with department leads to identify technological bottlenecks and implements targeted solutions to enhance productivity. This role involves managing vendor relationships and ensuring that software investments provide measurable value to the organization. Through the modernization of internal systems, the Vice President Chief Technology Officer facilitates better coordination between hospital departments. White ensures that the technological foundation remains stable and capable of supporting the rapid growth of the health care system in Central Massachusetts.

Robin Sodano, the Senior Vice President, Information Services and Chief Information Officer at UMass Memorial Health, manages the enterprise-wide data strategy and information governance. Sodano directs the maintenance of electronic health records and ensures compliance with federal data privacy regulations. By overseeing the information services department, the Senior Vice President, Information Services and Chief Information Officer provides the analytical tools necessary for clinical decision-making. Robin Sodano leads initiatives to improve data interoperability between the hospital system and external research partners. This executive role involves balancing the need for accessible clinical data with the requirement for robust information security. Through the strategic management of information services, the Senior Vice President, Information Services and Chief Information Officer enables the organization to leverage data for improved patient outcomes. Sodano ensures that the information infrastructure supports the long-term research goals of the clinical partnership.

Bart Metzger, the Senior VP & Chief Human Resources Officer at UMass Memorial Health, directs the talent acquisition, retention, and organizational development strategies for the entire workforce. Metzger oversees the implementation of training programs that ensure clinical and administrative staff remain proficient in the latest medical technologies. By fostering an inclusive and high-performance culture, the Senior VP & Chief Human Resources Officer supports the recruitment of top-tier medical professionals to the region. Bart Metzger manages labor relations and compensation structures to maintain a stable and motivated workforce. This leadership role involves aligning human capital strategies with the broader mission of providing exceptional patient care. Through the development of comprehensive employee wellness and engagement initiatives, the Senior VP & Chief Human Resources Officer ensures that the health system retains the expertise required to sustain its clinical partnership with the medical school.