Leadership Overview
Ultraport has 4 executives leading key functions including strategy, financial oversight, information technology, and human resources.
Focused on delivering high-quality business services, Ultraport maintains a commitment to operational excellence and client satisfaction while driving sustainable growth across the competitive landscape of the service industry.
Focused on delivering high-quality business services, Ultraport maintains a commitment to operational excellence and client satisfaction while driving sustainable growth across the competitive landscape of the service industry.
Leadership Roles at Ultraport
Gabriel Karmy - Chief Executive Officer
Gabriel Karmy, the Chief Executive Officer at Ultraport, directs the overarching strategic vision and long-term business objectives. This leadership role involves constant evaluation of market trends to ensure the company remains a leader in providing essential business services. By aligning departmental goals with corporate targets, Karmy fosters a culture of efficiency and high performance. The Chief Executive Officer manages high-level relationships with key stakeholders and partners to expand the reach of the organization. Gabriel Karmy also oversees the implementation of innovative service models that enhance client value. Through rigorous analysis of operational data, the Chief Executive Officer identifies new opportunities for expansion within the regional market. This executive leadership ensures that all business units maintain strict adherence to quality standards. Ultimately, Karmy drives the organizational mission forward by prioritizing sustainable growth and maintaining a competitive edge in the complex business services sector.
Ignacio Plubins Canessa - Chief Financial Officer
Ignacio Plubins Canessa, the Chief Financial Officer at Ultraport, manages the fiscal health and capital allocation strategies of the organization. This role involves overseeing comprehensive financial planning, budgeting, and reporting processes to ensure long-term stability. By monitoring cash flow and investment performance, the Chief Financial Officer provides the necessary data for informed decision-making across the executive team. Ignacio Plubins Canessa also directs risk management initiatives to protect the company assets while optimizing cost structures. This leadership position requires constant collaboration with department heads to align resource distribution with strategic priorities. Through the implementation of robust financial controls, the Chief Financial Officer maintains transparency and regulatory compliance. Plubins Canessa supports the broader business services mission by securing the capital required for infrastructure upgrades and service expansion. Ultimately, the Chief Financial Officer ensures that financial performance consistently supports the overarching growth objectives of the firm.
Gerald Gallardo - Operador Sala De Control Terminal ÁCido (Chief Information Officer)
Gerald Gallardo, the Operador Sala De Control Terminal ÁCido (Chief Information Officer) at Ultraport, architects the digital infrastructure and technological frameworks necessary for seamless business service delivery. This role involves managing complex information systems and ensuring the security of critical data assets. By overseeing the integration of advanced software solutions, the Chief Information Officer enhances operational efficiency and service reliability. Gerald Gallardo also directs the development of technical protocols that support real-time monitoring and control functions within the terminal environment. This leadership position requires constant coordination with other executives to ensure that technology investments directly support the core business model. Through the deployment of scalable IT solutions, the Chief Information Officer facilitates improved communication and data processing capabilities. Gallardo maintains a focus on technological innovation to keep the company at the forefront of the industry. Ultimately, the Chief Information Officer secures the digital backbone required for consistent service excellence.
Cynthia Sobarzo - Jefe De Personal
Cynthia Sobarzo, the Jefe De Personal at Ultraport, directs human capital strategies and organizational development initiatives. This role involves managing talent acquisition, employee relations, and performance management systems to ensure a highly skilled workforce. By overseeing training programs and professional development, the Jefe De Personal fosters a culture of continuous improvement and engagement. Cynthia Sobarzo also manages compensation structures and benefits administration to attract and retain top talent within the business services sector. This leadership position requires constant collaboration with the executive team to align workforce capabilities with evolving business needs. Through the implementation of effective HR policies, the Jefe De Personal ensures compliance with labor regulations and promotes a safe, productive work environment. Sobarzo supports the company mission by cultivating a strong organizational culture that values excellence and accountability. Ultimately, the Jefe De Personal drives the human resource strategy to support the long-term operational success of the organization.
Explore Leadership Teams in Business Services
ExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. The company operates through Insurance, Healthcare, Analytics, and Emerging Business segments. It also provides digital operations and solutions and analytics-driven services, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and LISS platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform.
Company Leadership
VL
TP
Founded in 1995, Qualfon is a provider of contact center, back-office, direct marketing, business process outsourcing services, and more for companies around the globe. The company is headquartered in Highland Park, Michigan.
Company Leadership
DW
IJ
iQor is a privately held global business process outsourcing and customer experience management company headquartered in Fort Lauderdale, Florida. The organization specializes in customer engagement services, technical support, customer care outsourcing, revenue generation, back-office process management, analytics-driven customer operations, and digital customer experience transformation solutions. The company primarily generates revenue through outsourced customer interaction services delivered to enterprise clients across telecommunications, healthcare, financial services, retail, technology, gaming, logistics, and consumer products industries. The company operates as a customer experience business process outsourcing provider, often referred to as a CXBPO organization. Its service model combines human customer support operations with artificial intelligence, analytics platforms, automation technologies, and omnichannel communication systems. iQor supports enterprise clients by managing customer interactions across voice support, chat services, email communications, social media engagement, messaging channels, technical troubleshooting, customer retention initiatives, collections support, and digital customer lifecycle management.
Company Leadership
LC
FN
ML
ACT, established in 1997, is a leading provider of performance-driven contact centers and back-office support services. The company delivers exceptional customer experiences to major businesses across the United States. ACT specializes in call center operations with a philosophy of going beyond standard service to transform each customer interaction into an opportunity to build loyalty, trust, and value. The company serves as a strategic partner for businesses, effectively representing their brand voice through multiple communication channels. With operations spanning North America, Asia, Africa, and South America, ACT offers comprehensive business services including customer support, technical assistance, and administrative functions.
Company Leadership
ML
Frequently Asked Questions Regarding Ultraport Top Executives and Leadership Team
