Tzell Travel Group Executive and Leadership Team

September, 2026

Leadership Overview

Tzell Travel Group has 9 executives leading key functions including strategy, corporate travel management, and specialized hospitality services.

Focused on delivering premium traveler services and cost containment, Tzell Travel Group maintains a commitment to excellence in global travel management programs for both individual and corporate clients.

Leadership Roles at Tzell Travel Group

  • President & Chief Executive Officer - Mary Strom Copland
  • Chief Executive Officer of The Trip Trotter - Laura Freeman
  • President & Owner - Sheila Batty
  • President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection - Anita Frankel
  • President - Mark Southgate
  • President Precise Travel and Tzell England - Kristen McDuffee
  • President, Travel As You Like Information Technology, Inc - Jayne Bliss
  • LLC President - Nancy Paul
  • President - Adrienne Sands
  • Mary Strom Copland - President & Chief Executive Officer

    Mary Strom Copland, the President & Chief Executive Officer at Tzell Travel Group, directs the overarching strategic vision for the organization. Copland oversees the integration of comprehensive travel management programs while ensuring that cost containment initiatives remain at the forefront of the business model. By aligning corporate objectives with the evolving needs of individual and corporate travelers, the President & Chief Executive Officer drives operational efficiency across all departments. This leadership role involves constant collaboration with the board to refine service delivery standards and expand market reach. Mary Strom Copland maintains a focus on long-term growth by optimizing internal processes and fostering high-level partnerships. Through the implementation of advanced service frameworks, the President & Chief Executive Officer secures the competitive position of the firm within the hospitality sector, ensuring that every client receives tailored, high-value travel solutions that meet complex logistical requirements.
    Mary Strom Copland

    Laura Freeman - Chief Executive Officer of The Trip Trotter

    Laura Freeman, the Chief Executive Officer of The Trip Trotter at Tzell Travel Group, manages the specialized travel services division. Freeman architects unique travel experiences that cater to niche market segments, ensuring that the service offerings align with the broader corporate mission of high-quality traveler support. By overseeing the operational execution of bespoke itineraries, the Chief Executive Officer of The Trip Trotter enhances the overall value proposition for the firm. This role requires constant monitoring of market trends to adjust service delivery models effectively. Laura Freeman drives innovation within the travel management space, focusing on personalized client engagement and operational excellence. Through the strategic management of resources, the Chief Executive Officer of The Trip Trotter ensures that the division contributes significantly to the company's reputation for reliability and sophistication, ultimately strengthening the market presence of the organization across diverse geographic regions.

    Sheila Batty - President & Owner

    Sheila Batty, the President & Owner at Tzell Travel Group, manages the strategic direction and ownership interests of the firm. Batty oversees the implementation of high-level travel management programs, ensuring that the company maintains its reputation for superior service delivery. By focusing on the intersection of individual traveler needs and corporate cost containment, the President & Owner drives sustainable growth and operational stability. This leadership role involves direct oversight of business development initiatives and the cultivation of long-term client relationships. Sheila Batty ensures that the organization remains agile in a competitive hospitality landscape, adapting service models to meet shifting industry demands. Through the careful management of assets and personnel, the President & Owner secures the financial health of the firm, consistently delivering value to stakeholders while upholding the core mission of providing comprehensive, reliable, and efficient travel solutions for a diverse global clientele.
    Sheila Batty

    Anita Frankel - President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection

    Anita Frankel, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection at Tzell Travel Group, directs the operations of the ANF Travel division. Frankel oversees the integration of global travel collection resources to provide enhanced services for corporate and individual clients. By focusing on the delivery of comprehensive travel management programs, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection ensures that the firm meets the complex logistical needs of its diverse customer base. This role involves coordinating with other leadership members to align service standards and optimize cost containment strategies. Anita Frankel drives operational excellence by leveraging the broader network of the organization to provide seamless travel experiences. Through the strategic application of industry expertise, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection maintains the high service quality that defines the company's market position.
    Anita Frankel

    Mark Southgate - President

    Mark Southgate, the President at Tzell Travel Group, oversees the execution of core travel management services. Southgate directs the operational teams responsible for meeting services and corporate travel programs, ensuring that every client receives efficient and cost-effective solutions. By focusing on the optimization of internal workflows, the President drives productivity and service quality across the organization. This leadership role involves constant interaction with other executives to ensure that the company's strategic goals are met through effective resource allocation. Mark Southgate manages the delivery of high-touch traveler services, maintaining the firm's reputation for excellence in the hospitality industry. Through the implementation of rigorous service standards, the President ensures that the company remains a leader in providing comprehensive travel management, consistently meeting the evolving needs of corporate clients while maintaining a strong focus on operational efficiency and long-term business growth.
    Mark Southgate

    Kristen McDuffee - President Precise Travel and Tzell England

    Kristen McDuffee, the President Precise Travel and Tzell England at Tzell Travel Group, manages the expansion and operational oversight of the firm's international and specialized travel divisions. McDuffee directs the strategic initiatives for the England market, ensuring that the company's service standards are maintained across borders. By focusing on the integration of precise travel management programs, the President Precise Travel and Tzell England drives growth in the EMEA region. This role involves coordinating with global teams to align service delivery with the company's overarching mission of cost containment and traveler support. Kristen McDuffee ensures that the division remains competitive by adapting to local market nuances while leveraging the global resources of the firm. Through the effective management of regional operations, the President Precise Travel and Tzell England secures the company's footprint in international markets, providing consistent, high-quality travel services to a global client base.

    Jayne Bliss - President, Travel As You Like Information Technology, Inc

    Jayne Bliss, the President, Travel As You Like Information Technology, Inc at Tzell Travel Group, oversees the technological infrastructure and digital service delivery for the firm. Bliss directs the development of IT solutions that support comprehensive travel management programs, ensuring that clients have access to efficient and user-friendly tools. By focusing on the intersection of technology and traveler services, the President, Travel As You Like Information Technology, Inc drives innovation in cost containment and meeting services. This role involves collaborating with other C-suite leaders to integrate digital platforms into the broader business model. Jayne Bliss ensures that the company's technological capabilities remain at the cutting edge of the hospitality industry. Through the strategic management of IT resources, the President, Travel As You Like Information Technology, Inc supports the firm's mission of providing seamless, high-value travel experiences for all corporate and individual clients.

    Nancy Paul - LLC President

    Nancy Paul, the LLC President at Tzell Travel Group, manages the corporate governance and administrative oversight of the entity. Paul directs the internal processes that support the firm's comprehensive travel management programs, ensuring that all operations align with the company's mission of service excellence. By focusing on the structural integrity of the organization, the LLC President drives efficiency and compliance across all departments. This leadership role involves working closely with the board to maintain the financial and operational health of the firm. Nancy Paul ensures that the company's resources are utilized effectively to support the delivery of cost containment and meeting services. Through the strategic management of corporate affairs, the LLC President secures the long-term stability of the organization, allowing the firm to continue providing high-quality traveler services to its diverse client base while maintaining a strong market position.

    Adrienne Sands - President

    Adrienne Sands, the President at Tzell Travel Group, oversees the strategic execution of client-facing travel services. Sands directs the teams responsible for meeting services and corporate travel management, ensuring that the firm delivers tailored solutions that meet the specific needs of each client. By focusing on the optimization of service delivery, the President drives client satisfaction and retention. This leadership role involves constant collaboration with other executives to refine the company's service offerings and maintain a competitive edge in the hospitality industry. Adrienne Sands ensures that the organization remains committed to its mission of providing comprehensive and efficient travel management programs. Through the effective management of client relationships and operational resources, the President supports the firm's growth, consistently delivering high-value results that align with the company's reputation for excellence in the travel sector.

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    Frequently Asked Questions Regarding Tzell Travel Group Top Executives and Leadership Team

    Who leads Tzell Travel Group?
    Tzell Travel Group is led by Mary Strom Copland (President & Chief Executive Officer), along with executives such as Laura Freeman (Chief Executive Officer of The Trip Trotter) and Sheila Batty (President & Owner).
    Who is part of Tzell Travel Group’s executive team?
    The executive team of Tzell Travel Group includes leaders such as Mary Strom Copland (President & Chief Executive Officer), Laura Freeman (Chief Executive Officer of The Trip Trotter), Sheila Batty (President & Owner) and other senior executives.
    How many executives does Tzell Travel Group have?
    Tzell Travel Group has 9 executives leading key business areas.
    What roles are included in Tzell Travel Group’s leadership team?
    The leadership team of Tzell Travel Group includes roles such as President & Chief Executive Officer, Chief Executive Officer of The Trip Trotter, President & Owner, President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection, President.