Tzell Travel Group Executive and Leadership Team

August, 2026

Leadership Overview

Tzell Travel Group has 9 executives leading key functions including corporate strategy, financial oversight, regional travel management, and specialized travel services.

Focused on delivering premium traveler services, Tzell Travel Group maintains a commitment to cost containment and comprehensive travel management programs for global corporate and individual clients.

Leadership Roles at Tzell Travel Group

  • President & Chief Executive Officer - Mary Strom Copland
  • Chief Financial Officer - William Lynch
  • President Precise Travel and Tzell England - Kristen McDuffee
  • President, Travel As You Like Information Technology, Inc - Jayne Bliss
  • LLC President - Nancy Paul
  • President - Adrienne Sands
  • President & Owner - Sheila Batty
  • President - Mark Southgate
  • President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection - Anita Frankel
  • Mary Strom Copland - President & Chief Executive Officer

    Mary Strom Copland, the President & Chief Executive Officer at Tzell Travel Group, directs the overarching corporate strategy and long-term vision for the organization. By overseeing the integration of cost containment solutions and meeting services, the President & Chief Executive Officer ensures that the company maintains a competitive edge within the hospitality sector. This leadership role involves constant collaboration with the board to refine service delivery models for both individual and corporate clients. Mary Strom Copland drives operational excellence across all departments, fostering a culture of high-performance travel management. Through the implementation of advanced service protocols, the President & Chief Executive Officer secures market stability and promotes sustainable growth. By aligning internal resources with evolving industry demands, Copland guarantees that the firm remains a premier provider of comprehensive travel solutions on a global scale.
    Mary Strom Copland

    William Lynch - Chief Financial Officer

    William Lynch, the Chief Financial Officer at Tzell Travel Group, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing financial reporting, budgeting, and risk management, the Chief Financial Officer ensures that all corporate travel management programs remain profitable and efficient. This role requires precise analysis of market trends to optimize cost containment services for diverse client portfolios. William Lynch drives financial transparency and accountability, providing the necessary data for strategic decision-making across the executive team. By monitoring economic shifts within the hospitality industry, the Chief Financial Officer protects the company's assets while supporting expansion initiatives. Through rigorous oversight of financial operations, Lynch maintains the fiscal integrity required to sustain high-quality service delivery. This leadership position directly impacts the long-term viability of the firm by balancing aggressive growth targets with prudent financial management practices.

    Kristen McDuffee - President Precise Travel and Tzell England

    Kristen McDuffee, the President Precise Travel and Tzell England at Tzell Travel Group, architects the operational framework for specialized travel services across international markets. Overseeing the expansion of travel management programs within the United Kingdom and beyond, the President Precise Travel and Tzell England ensures seamless service delivery for global corporate accounts. This role involves coordinating with regional teams to refine meeting services and individual traveler support. Kristen McDuffee drives operational efficiency by implementing standardized protocols that enhance client satisfaction and retention. By focusing on the unique requirements of the European market, the President Precise Travel and Tzell England strengthens the company's international footprint. Through strategic alignment with the broader corporate mission, McDuffee optimizes service quality and operational scale. This leadership function remains vital for maintaining the firm's reputation as a premier provider of comprehensive travel solutions in competitive global environments.

    Jayne Bliss - President, Travel As You Like Information Technology, Inc

    Jayne Bliss, the President, Travel As You Like Information Technology, Inc at Tzell Travel Group, directs the technological infrastructure and digital service capabilities of the organization. Overseeing the development of proprietary travel management tools, the President, Travel As You Like Information Technology, Inc ensures that all digital platforms support the company's core mission of cost containment and efficient service delivery. This role involves integrating advanced software solutions to streamline booking processes for individual and corporate clients. Jayne Bliss drives innovation by aligning technical capabilities with the evolving needs of the hospitality industry. By managing the intersection of travel services and information technology, the President, Travel As You Like Information Technology, Inc enhances the overall user experience and operational productivity. Through the deployment of scalable tech solutions, Bliss supports the firm's growth objectives and maintains a competitive advantage in the digital travel landscape.

    Nancy Paul - LLC President

    Nancy Paul, the LLC President at Tzell Travel Group, oversees the administrative and operational governance of the entity. Managing the day-to-day execution of corporate policies, the LLC President ensures that all traveler services align with the company's established standards of excellence. This role involves coordinating cross-departmental efforts to maintain high levels of service quality for both individual and corporate clients. Nancy Paul drives organizational efficiency by streamlining internal processes and fostering collaboration among key stakeholders. By focusing on the operational nuances of the travel management business, the LLC President supports the firm's commitment to cost containment and comprehensive service delivery. Through consistent leadership and oversight, Paul ensures that the company remains agile in a dynamic market. This position remains essential for maintaining the structural integrity and operational success of the organization as it continues to serve a diverse client base.

    Adrienne Sands - President

    Adrienne Sands, the President at Tzell Travel Group, leads the strategic development of specialized travel programs tailored to high-value corporate accounts. Overseeing the delivery of comprehensive travel management services, the President ensures that all client interactions reflect the company's commitment to cost containment and personalized support. This role involves managing key relationships with major corporate partners to drive long-term loyalty and revenue growth. Adrienne Sands drives operational excellence by refining service delivery models and implementing best practices across the organization. By focusing on the unique needs of individual and corporate travelers, the President enhances the firm's market position within the hospitality sector. Through strategic oversight of service teams, Sands ensures that the company consistently meets and exceeds performance benchmarks. This leadership role remains critical for maintaining the firm's reputation as a leader in the travel management industry.

    Sheila Batty - President & Owner

    Sheila Batty, the President & Owner at Tzell Travel Group, directs the strategic vision and ownership interests of the business unit. Overseeing the alignment of service offerings with the company's broader mission, the President & Owner ensures that all travel management programs deliver maximum value to clients. This role involves managing the long-term growth trajectory and maintaining the firm's competitive standing in the hospitality market. Sheila Batty drives operational success by fostering a culture of excellence and accountability within the team. By focusing on the integration of cost containment and meeting services, the President & Owner enhances the overall client experience. Through strategic decision-making and resource allocation, Batty secures the firm's market position and supports sustainable development. This leadership function remains vital for ensuring that the organization continues to provide high-quality traveler services to its diverse client base.
    Sheila Batty

    Mark Southgate - President

    Mark Southgate, the President at Tzell Travel Group, manages the operational execution of travel management programs for a diverse portfolio of clients. Overseeing the delivery of cost containment and meeting services, the President ensures that all client requirements are met with precision and efficiency. This role involves coordinating with internal teams to optimize service delivery and enhance the overall traveler experience. Mark Southgate drives growth by identifying new market opportunities and strengthening existing client relationships. By focusing on the operational nuances of the hospitality industry, the President supports the firm's commitment to providing comprehensive travel solutions. Through consistent leadership and strategic oversight, Southgate ensures that the company maintains its reputation for excellence. This position remains essential for driving operational success and supporting the firm's long-term objectives in the competitive travel management landscape.
    Mark Southgate

    Anita Frankel - President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection

    Anita Frankel, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection at Tzell Travel Group, directs the specialized travel services provided through the Global Travel Collection network. Overseeing the integration of premium travel management programs, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection ensures that all clients receive tailored solutions that emphasize cost containment and service quality. This role involves managing complex travel requirements for high-profile individuals and corporate entities. Anita Frankel drives operational excellence by leveraging the resources of the broader Tzell network to enhance service delivery. By focusing on the unique needs of the global travel market, the President, ANF Travel Inc. - Member of Tzell Travel, Global Travel Collection strengthens the firm's market position. Through strategic leadership, Frankel ensures that the company remains a premier provider of comprehensive travel management services.
    Anita Frankel

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    Frequently Asked Questions Regarding Tzell Travel Group Top Executives and Leadership Team

    Who leads Tzell Travel Group?
    Tzell Travel Group is led by Mary Strom Copland (President & Chief Executive Officer), along with executives such as William Lynch (Chief Financial Officer) and Kristen McDuffee (President Precise Travel and Tzell England).
    Who is part of Tzell Travel Group’s executive team?
    The executive team of Tzell Travel Group includes leaders such as Mary Strom Copland (President & Chief Executive Officer), William Lynch (Chief Financial Officer), Kristen McDuffee (President Precise Travel and Tzell England) and other senior executives.
    How many executives does Tzell Travel Group have?
    Tzell Travel Group has 9 executives leading key business areas.
    What roles are included in Tzell Travel Group’s leadership team?
    The leadership team of Tzell Travel Group includes roles such as President & Chief Executive Officer, Chief Financial Officer, President Precise Travel and Tzell England, President, Travel As You Like Information Technology, Inc, LLC President.