True Care Executive and Leadership Team

Ashley Cleveland, the President at True Care, directs the overarching strategic vision for home health aide deployment across the New York metropolitan area. Cleveland architects operational frameworks that ensure compliance with Medicaid regulations while maintaining high standards for private caregiving services. By overseeing the integration of diverse caregiver pools, the President guarantees that language-specific needs of clients remain met. This leadership role involves constant collaboration with clinical teams to refine service delivery models for seniors and individuals with disabilities. Ashley Cleveland drives efficiency within the agency by optimizing resource allocation and training protocols. Through these efforts, the President secures the agency's market position as a premier provider of home-based support. Cleveland maintains a focus on long-term growth, ensuring that the organization continues to help clients maintain independence within the comfort of home environments throughout the region.

Michael Werzberger, the President at True Care, manages the expansion of nursing care services throughout Westchester County and Upstate New York. Werzberger executes business development initiatives that broaden the reach of the agency's specialized healthcare solutions. By analyzing market trends, the President identifies opportunities to scale private caregiving operations effectively. This role requires close coordination with administrative departments to streamline patient intake processes and billing cycles. Michael Werzberger drives the implementation of advanced care management systems that improve the quality of life for individuals requiring daily living assistance. Through rigorous oversight of regional operations, the President ensures that service delivery remains consistent with the agency's mission. Werzberger fosters partnerships with healthcare providers to enhance the continuum of care. Ultimately, the President strengthens the agency's reputation for reliability and excellence in home health services across diverse geographic territories.

Dawn Walters, the President at True Care, oversees the comprehensive training programs designed to elevate the skill sets of home health aides. Walters architects educational curricula that prepare caregivers to handle complex healthcare needs for seniors and individuals with disabilities. By directing the professional development of the staff, the President ensures that every client receives compassionate and competent support. This leadership role involves evaluating the effectiveness of training modules against current industry standards. Dawn Walters drives internal quality assurance initiatives that monitor the performance of caregivers in the field. Through these efforts, the President maintains the high standards of care that define the agency's reputation. Walters collaborates with the executive team to align training outcomes with the broader organizational goals of improving client independence. Ultimately, the President secures the agency's commitment to excellence by fostering a highly skilled and dedicated workforce.

Ashley McLaren, the President at True Care, manages the administrative infrastructure that supports the agency's daily operations across New York City. McLaren executes policies that streamline the coordination between home health aides and the families of clients. By overseeing the logistical aspects of care delivery, the President ensures that scheduling and resource management remain efficient. This role involves managing the financial health of the agency, including the processing of Medicaid and private payment options. Ashley McLaren drives the adoption of technology solutions that simplify communication between caregivers and administrative staff. Through these operational improvements, the President enhances the overall experience for clients seeking assistance with daily living activities. McLaren works closely with the board to ensure that administrative practices support the long-term sustainability of the agency. Ultimately, the President maintains the operational stability required to provide consistent and reliable home care services.