Leadership Overview
TouchPoint Support Services has 5 executives leading key functions including strategy, organizational development, technology integration, operational management, and divisional oversight.
Focused on delivering high-quality ancillary services to healthcare and senior care clients, TouchPoint Support Services drives operational excellence across 27 states to improve patient outcomes and facility efficiency.
Focused on delivering high-quality ancillary services to healthcare and senior care clients, TouchPoint Support Services drives operational excellence across 27 states to improve patient outcomes and facility efficiency.
Leadership Roles at TouchPoint Support Services
Robert Tindell - Chief Executive Officer
Robert Tindell, the Chief Executive Officer at TouchPoint Support Services, directs the overarching strategic vision for the organization. Tindell manages the delivery of ancillary services to healthcare and senior care clients across 27 states. By aligning corporate objectives with the needs of the Compass Group, the Chief Executive Officer ensures consistent service quality and operational scalability. Robert Tindell maintains focus on expanding the company footprint while optimizing support service models for diverse medical environments. This leadership role involves constant collaboration with the Board to refine long-term growth trajectories and financial performance. Through rigorous oversight of regional operations, the Chief Executive Officer guarantees that all facilities receive high-standard support. Tindell drives innovation in service delivery, ensuring that the company remains a leader in the competitive healthcare support sector while maintaining strict adherence to industry regulations and internal quality benchmarks.

Konstantin Korolev - Founder & Chief Executive Officer
Konstantin Korolev, the Founder & Chief Executive Officer at TouchPoint Support Services, architects the foundational business model and long-term mission of the organization. Korolev oversees the integration of specialized support services within the broader Compass Group ecosystem. As the Founder & Chief Executive Officer, Korolev defines the strategic priorities that guide the company across its 27-state operational footprint. This role involves identifying emerging market opportunities within the healthcare and senior care sectors to ensure sustained competitive advantage. Konstantin Korolev manages high-level partnerships and ensures that the organizational culture remains aligned with the core commitment to patient-centered support. By evaluating performance metrics and market trends, the Founder & Chief Executive Officer steers the company toward operational efficiency and service excellence. Korolev maintains a focus on sustainable growth, ensuring that the infrastructure supports the evolving needs of healthcare providers and their patients throughout the United States.
Sheng-Yang Chiu - President & Chief Technology Officer
Sheng-Yang Chiu, the President & Chief Technology Officer at TouchPoint Support Services, directs the digital transformation and technological infrastructure supporting all ancillary service operations. Chiu manages the implementation of advanced systems that streamline food and support services across 27 states. As the President & Chief Technology Officer, Chiu ensures that technological solutions enhance the efficiency of healthcare and senior care facilities. Sheng-Yang Chiu oversees the development of proprietary platforms that track service delivery and resource allocation. This leadership role involves coordinating with other executives to integrate data-driven insights into daily operations, thereby improving facility management outcomes. By modernizing the technical stack, the President & Chief Technology Officer supports the company mission of providing reliable, high-quality support services. Chiu drives the adoption of new technologies to maintain operational agility, ensuring that the company remains at the forefront of digital innovation within the healthcare support industry.
Kenneth Harper - President
Kenneth Harper, the President at TouchPoint Support Services, executes the operational strategy and manages the day-to-day delivery of support services across the national network. Harper oversees the execution of service contracts within healthcare and senior care environments, ensuring that all facilities meet rigorous performance standards. As the President, Harper coordinates with regional leadership to maintain consistency in food and support service delivery across 27 states. This role involves optimizing internal processes to drive efficiency and cost-effectiveness for clients. Kenneth Harper monitors operational KPIs to ensure that service quality remains high while managing the complexities of a large-scale, multi-state workforce. By fostering strong relationships with facility administrators, the President ensures that the company meets the specific needs of each client. Harper drives the implementation of operational best practices, ensuring that the organization delivers reliable, high-impact support services that enhance the overall patient experience.
Michael Madigan - Division President
Michael Madigan, the Division President at TouchPoint Support Services, directs the specific operational activities and service delivery within a designated geographic segment of the company. Madigan manages the deployment of food and support services to ensure that healthcare and senior care clients receive consistent, high-quality care. As the Division President, Madigan oversees the performance of local teams and ensures that all regional operations align with the broader corporate mission. This leadership role involves managing client relationships and addressing the unique operational challenges present in the assigned territory. Michael Madigan drives the execution of service protocols, ensuring that all facilities maintain compliance and operational excellence. By focusing on regional growth and service optimization, the Division President contributes to the overall success of the company across its 27-state footprint. Madigan ensures that the division remains responsive to client needs, driving efficiency and service quality in every facility.
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