TouchPoint Support Services Executive and Leadership Team

Ryosuke Masuda, the Chief Executive Officer at TouchPoint Support Services, directs the overarching strategic vision for healthcare and senior care support operations. Masuda architects long-term growth initiatives while ensuring alignment with Compass Group standards across 27 states. By prioritizing service quality and client retention, the Chief Executive Officer optimizes the delivery of ancillary support solutions. Ryosuke Masuda maintains constant communication with the Board to refine market positioning and enhance competitive advantages within the healthcare sector. This leadership role involves managing complex service portfolios to ensure consistent performance across diverse regional markets. Through rigorous oversight of organizational health, the Chief Executive Officer drives efficiency and fosters a culture of excellence. Masuda secures the company's reputation as a premier provider of essential support services by consistently meeting rigorous industry benchmarks and expanding the footprint of the organization within the competitive landscape of modern healthcare facilities.

Konstantin Korolev, the Founder & Chief Executive Officer at TouchPoint Support Services, establishes the foundational mission and core values governing all support service operations. Korolev drives the expansion of food and support services into new healthcare markets, ensuring the company remains a leader in ancillary care solutions. Konstantin Korolev monitors the integration of new service lines to maintain high standards of client satisfaction across the 27 states of operation. By fostering innovation in service delivery, the Founder & Chief Executive Officer ensures the organization adapts to the evolving needs of senior care facilities. This leadership role requires balancing rapid growth with operational stability to sustain long-term profitability. Korolev collaborates with executive leadership to refine the strategic roadmap and capitalize on emerging market opportunities. Through persistent focus on quality and reliability, the Founder & Chief Executive Officer strengthens the market position of the company within the broader healthcare support industry.

W. Harper, the President & Chief Operating Officer at TouchPoint Support Services, manages the daily execution of food and support services across the entire 27-state operational footprint. Harper drives the optimization of supply chain logistics and labor management to ensure consistent service delivery for healthcare and senior care clients. W. Harper oversees the implementation of standardized operational procedures that enhance efficiency and reduce costs. By monitoring regional performance metrics, the President & Chief Operating Officer identifies opportunities for process improvement and service expansion. This leadership role involves coordinating with division heads to ensure seamless integration of support services within client facilities. Harper maintains a focus on operational excellence to uphold the reputation of the company as a reliable partner in the healthcare sector. Through rigorous management of field operations, the President & Chief Operating Officer ensures that all service commitments meet the high standards expected by healthcare providers and their patients.

Sheng-Yang Chiu, the President & Chief Technology Officer at TouchPoint Support Services, architects the digital infrastructure required to support complex healthcare service delivery. Chiu oversees the implementation of advanced technology platforms that streamline food and support services across 27 states. Sheng-Yang Chiu drives the digital transformation of internal processes to improve operational efficiency and data accuracy for healthcare clients. By integrating cutting-edge software solutions, the President & Chief Technology Officer enables real-time monitoring of service performance and resource allocation. This leadership role involves managing technical teams to ensure robust system security and scalability in alignment with corporate objectives. Chiu collaborates with other executives to leverage data-driven insights for strategic decision-making. Through the deployment of innovative technological tools, the President & Chief Technology Officer enhances the overall service experience for senior care facilities, ensuring the company remains at the forefront of industry-specific digital advancements.

Kenneth Harper, the President at TouchPoint Support Services, leads the development of client relationships and business development initiatives within the healthcare and senior care markets. Harper drives the expansion of service contracts by demonstrating the value of ancillary support solutions to prospective healthcare partners. Kenneth Harper oversees the alignment of service offerings with the specific needs of senior care facilities across the 27 states of operation. By fostering strong partnerships with key stakeholders, the President ensures the company maintains a competitive edge in the industry. This leadership role involves identifying new market segments and tailoring service packages to meet unique client requirements. Harper collaborates with the executive team to refine the go-to-market strategy and increase overall market share. Through a focus on client-centric growth, the President secures long-term revenue streams and strengthens the presence of the company as a trusted provider of essential support services in the healthcare sector.

Michael Madigan, the Division President at TouchPoint Support Services, manages specific regional service portfolios to ensure high-quality delivery of food and support services. Madigan drives the performance of local teams by implementing best practices in service management and client engagement. Michael Madigan oversees the operational success of assigned divisions, ensuring that all healthcare and senior care clients receive consistent and reliable support. By monitoring regional market trends, the Division President adapts service delivery models to meet the evolving demands of the healthcare industry. This leadership role involves mentoring regional managers and ensuring compliance with corporate standards across all facilities. Madigan collaborates with the executive team to align divisional goals with the broader mission of the company. Through a dedicated focus on operational excellence and client satisfaction, the Division President contributes to the overall growth and stability of the organization within the competitive landscape of healthcare support services.