TouchPoint Support Services Executive and Leadership Team

May, 2026

Leadership Overview

TouchPoint Support Services has 6 executives leading key functions including strategy, technology, operations, and regional management.

Driven by a commitment to excellence, TouchPoint Support Services delivers essential food and support services across 27 states, focusing on enhancing the well-being of clients in healthcare and senior care environments through dedicated operational strategies.

Leadership Roles at TouchPoint Support Services

  • Chief Executive Officer - Frank Vandervelden
  • Founder & Chief Executive Officer - Konstantin Korolev
  • President & Chief Operating Officer - W. Harper
  • President & Chief Technology Officer - Sheng-Yang Chiu
  • Division President - Michael Madigan
  • President - Kenneth Harper
  • Frank Vandervelden - Chief Executive Officer

    Frank Vandervelden, the Chief Executive Officer at TouchPoint Support Services, directs the overarching corporate strategy and market positioning. Vandervelden guides the company's expansion and operational frameworks, ensuring alignment with the Compass Group's broader objectives. This leadership role involves cultivating key stakeholder relationships and driving the company's vision across all service sectors, particularly within healthcare and senior care. Frank Vandervelden's focus remains on optimizing service delivery and fostering a culture of innovation to meet evolving client needs. The Chief Executive Officer's mandate includes overseeing financial performance and strategic growth initiatives, ensuring TouchPoint Support Services maintains its competitive edge in the market. This executive's influence extends to shaping the company's long-term trajectory and operational excellence across its extensive service network.

    Konstantin Korolev - Founder & Chief Executive Officer

    Konstantin Korolev, the Founder & Chief Executive Officer at TouchPoint Support Services, establishes the foundational principles and strategic direction for the organization. Korolev's role encompasses defining the company's mission and vision, particularly in its specialized ancillary services for healthcare and senior care clients. This leadership position involves steering the company's growth and operational integrity across the 27 states served. Konstantin Korolev's expertise is critical in navigating the complexities of the healthcare support services sector. The Founder & Chief Executive Officer's responsibilities include fostering innovation and ensuring the highest standards of service delivery. Korolev's strategic insights drive the company's commitment to client well-being and operational efficiency, solidifying TouchPoint Support Services' market presence.

    W. Harper - President & Chief Operating Officer

    W. Harper, the President & Chief Operating Officer at TouchPoint Support Services, directs the day-to-day operational execution and service delivery across all markets. Harper oversees the complex logistics of providing food and support services to healthcare and senior care clients in 27 states, ensuring seamless integration and high-quality outcomes. This leadership position involves optimizing operational workflows, managing supply chains, and enhancing service standards. W. Harper's strategic focus is on driving efficiency and maintaining the integrity of operations. The President & Chief Operating Officer's responsibilities include leading cross-functional teams to achieve performance targets and ensuring compliance with industry regulations. Harper's operational acumen is vital for TouchPoint Support Services' expansive reach and client satisfaction.

    Sheng-Yang Chiu - President & Chief Technology Officer

    Sheng-Yang Chiu, the President & Chief Technology Officer at TouchPoint Support Services, architects the technological infrastructure and digital transformation initiatives. Chiu spearheads the development and implementation of innovative solutions that enhance service delivery and operational efficiency across healthcare and senior care facilities. This role involves overseeing all aspects of technology strategy, ensuring robust data security and system integration. Sheng-Yang Chiu's leadership drives the adoption of cutting-edge technologies to support the company's extensive operations spanning 27 states. The President & Chief Technology Officer's mandate includes managing IT resources, optimizing digital platforms, and exploring new technological avenues to improve client experiences and operational outcomes. Chiu's technical vision is integral to TouchPoint Support Services' competitive advantage.

    Michael Madigan - Division President

    Michael Madigan, the Division President at TouchPoint Support Services, leads specific operational divisions, focusing on strategic growth and client relationship management within designated regions. Madigan is responsible for overseeing the performance and expansion of services tailored to healthcare and senior care sectors. This executive role involves driving revenue generation and ensuring the consistent delivery of high-quality support services across multiple states. Michael Madigan's leadership emphasizes operational excellence and client-centric solutions. The Division President's mandate includes managing divisional budgets, fostering team development, and identifying new market opportunities. Madigan's strategic direction contributes significantly to TouchPoint Support Services' overall market penetration and success.

    Kenneth Harper - President

    Kenneth Harper, the President at TouchPoint Support Services, oversees key strategic initiatives and operational frameworks that support the company's mission. Harper's role involves driving performance improvements and ensuring the effective deployment of resources across the organization's extensive service network. This leadership position focuses on enhancing client satisfaction and operational efficiency within the healthcare and senior care industries. Kenneth Harper's strategic oversight is crucial for maintaining TouchPoint Support Services' commitment to quality and reliability. The President's responsibilities include collaborating with executive leadership to refine business strategies and championing initiatives that promote sustainable growth. Harper's influence is instrumental in guiding the company's operational trajectory.

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    Frequently Asked Questions Regarding TouchPoint Support Services Top Executives and Leadership Team

    Who leads TouchPoint Support Services?
    TouchPoint Support Services is led by Frank Vandervelden (Chief Executive Officer), along with executives such as Konstantin Korolev (Founder & Chief Executive Officer) and W. Harper (President & Chief Operating Officer).
    Who is part of TouchPoint Support Services’s executive team?
    The executive team of TouchPoint Support Services includes leaders such as Frank Vandervelden (Chief Executive Officer), Konstantin Korolev (Founder & Chief Executive Officer), W. Harper (President & Chief Operating Officer) and other senior executives.
    How many executives does TouchPoint Support Services have?
    TouchPoint Support Services has 6 executives leading key business areas.
    What roles are included in TouchPoint Support Services’s leadership team?
    The leadership team of TouchPoint Support Services includes roles such as Chief Executive Officer, Founder & Chief Executive Officer, President & Chief Operating Officer, President & Chief Technology Officer, Division President.