TouchPoint Support Services Executive and Leadership Team

June, 2026

Leadership Overview

TouchPoint Support Services has 6 executives leading key functions including strategy, operations, technology, and market expansion.

Driven by a commitment to excellence, TouchPoint Support Services delivers essential food and support services across 27 states, enhancing the well-being of clients in healthcare and senior care facilities.

Leadership Roles at TouchPoint Support Services

  • Chief Executive Officer - Ryosuke Masuda
  • Founder & Chief Executive Officer - Konstantin Korolev
  • President & Chief Operating Officer - W. Harper
  • President & Chief Technology Officer - Sheng-Yang Chiu
  • Division President - Michael Madigan
  • President - Kenneth Harper
  • Ryosuke Masuda - Chief Executive Officer

    Ryosuke Masuda, the Chief Executive Officer at TouchPoint Support Services, directs the overarching corporate strategy and global business development initiatives. This leadership role involves steering the company's expansion into new markets and optimizing operational efficiencies across all service lines. Masuda's focus centers on driving sustainable growth and ensuring the company's competitive positioning within the healthcare and senior care sectors. By aligning departmental objectives with long-term financial targets, Ryosuke Masuda ensures robust performance and market leadership. The Chief Executive Officer's purview includes fostering innovation in service delivery and maintaining strong relationships with key stakeholders, including the Compass Group. This executive's strategic vision guides the organization's trajectory, emphasizing client satisfaction and operational excellence throughout the 27 states served.

    Konstantin Korolev - Founder & Chief Executive Officer

    Konstantin Korolev, the Founder & Chief Executive Officer at TouchPoint Support Services, establishes the foundational vision and strategic direction for the organization. Korolev's responsibilities encompass guiding the company's mission to provide essential food and support services to healthcare and senior care clients. This leadership position involves overseeing all aspects of business operations, ensuring alignment with the company's core values and commitment to client well-being. Konstantin Korolev drives initiatives that enhance service quality and expand the company's reach across 27 states. The Founder & Chief Executive Officer's role is critical in shaping the company culture and fostering a commitment to excellence. Korolev's strategic insights are vital for navigating the complexities of the healthcare support services industry and maintaining TouchPoint Support Services' reputation for reliability and superior service delivery.

    W. Harper - President & Chief Operating Officer

    W. Harper, the President & Chief Operating Officer at TouchPoint Support Services, executes the day-to-day operational strategies across the company's extensive network. Harper oversees the seamless delivery of food and support services to healthcare and senior care clients, ensuring adherence to the highest standards of quality and safety. This role involves managing a vast operational footprint spanning 27 states, optimizing resource allocation, and driving efficiency improvements within all service departments. W. Harper's leadership ensures that operational functions directly support the company's mission of enhancing client well-being. The President & Chief Operating Officer's responsibilities include streamlining supply chain logistics and implementing best practices in service management. Harper's direct oversight of operational teams is crucial for maintaining consistent service delivery and achieving organizational objectives.

    Sheng-Yang Chiu - President & Chief Technology Officer

    Sheng-Yang Chiu, the President & Chief Technology Officer at TouchPoint Support Services, architects the company's technological infrastructure and digital transformation initiatives. Chiu leads the development and implementation of innovative technology solutions designed to enhance service delivery and operational efficiency for healthcare and senior care clients. This executive's role involves leveraging cutting-edge technology to optimize food service management, support systems, and client communication across 27 states. Sheng-Yang Chiu drives the integration of digital tools that improve data analytics, streamline workflows, and ensure robust cybersecurity measures. The President & Chief Technology Officer's strategic vision guides technological investments, ensuring TouchPoint Support Services remains at the forefront of innovation in its industry. Chiu's expertise is vital for maintaining a competitive technological edge and supporting the company's growth objectives.

    Michael Madigan - Division President

    Michael Madigan, the Division President at TouchPoint Support Services, spearheads the strategic direction and operational performance for specific business divisions within the company. Madigan's responsibilities include driving revenue growth, enhancing client relationships, and ensuring the successful execution of services across designated regions. This leadership role involves overseeing P&L management, market penetration strategies, and the development of specialized service offerings tailored to the healthcare and senior care sectors. Michael Madigan focuses on optimizing divisional performance by fostering cross-functional collaboration and implementing best practices in client engagement. The Division President's leadership is critical for achieving targeted business outcomes and expanding TouchPoint Support Services' market presence. Madigan's strategic oversight ensures each division contributes effectively to the company's overall success and mission.

    Kenneth Harper - President

    Kenneth Harper, the President at TouchPoint Support Services, directs key strategic initiatives and operational oversight for critical business functions. Harper's role involves driving performance improvements and ensuring the effective implementation of company-wide policies and procedures across all service areas. This executive focuses on enhancing operational scalability and optimizing resource deployment to meet the evolving needs of healthcare and senior care clients throughout 27 states. Kenneth Harper leads efforts to strengthen client partnerships and foster a culture of continuous improvement within the organization. The President's leadership is instrumental in achieving strategic objectives and maintaining the company's commitment to service excellence. Harper's strategic guidance supports the company's growth trajectory and reinforces its position as a leading provider of support services.

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    Frequently Asked Questions Regarding TouchPoint Support Services Top Executives and Leadership Team

    Who leads TouchPoint Support Services?
    TouchPoint Support Services is led by Ryosuke Masuda (Chief Executive Officer), along with executives such as Konstantin Korolev (Founder & Chief Executive Officer) and W. Harper (President & Chief Operating Officer).
    Who is part of TouchPoint Support Services’s executive team?
    The executive team of TouchPoint Support Services includes leaders such as Ryosuke Masuda (Chief Executive Officer), Konstantin Korolev (Founder & Chief Executive Officer), W. Harper (President & Chief Operating Officer) and other senior executives.
    How many executives does TouchPoint Support Services have?
    TouchPoint Support Services has 6 executives leading key business areas.
    What roles are included in TouchPoint Support Services’s leadership team?
    The leadership team of TouchPoint Support Services includes roles such as Chief Executive Officer, Founder & Chief Executive Officer, President & Chief Operating Officer, President & Chief Technology Officer, Division President.