Total Credit Recovery Executive and Leadership Team

Laura Glazier, the Chief Financial Officer at Total Credit Recovery, manages all fiscal planning and capital allocation strategies. Glazier directs the financial reporting processes, ensuring alignment with the rigorous audit and control requirements inherent to the collection industry. By overseeing budgetary frameworks, the Chief Financial Officer maintains the fiscal health necessary for a federally registered facility. Glazier monitors revenue cycles and cost structures to optimize profitability while upholding the strict compliance standards required by Canadian financial regulations. This leadership role involves constant collaboration with the board to assess long-term economic stability and risk management. Through precise financial oversight, Laura Glazier secures the resources needed for the company to maintain its market position as a premier Canadian-owned agency. The Chief Financial Officer drives fiscal transparency, ensuring that every operational investment supports the broader mission of secure, compliant, and efficient debt recovery services across the national landscape.

Derek Daniels, the Chief Operating Officer at Total Credit Recovery, architects the internal scaling strategies and organizational workflows. Daniels manages the integration of biometric security systems and facility-wide protocols to ensure adherence to ISO 27001 and PCI-DSS 3 certifications. By streamlining administrative processes, the Chief Operating Officer enhances the efficiency of collection workflows across the organization. Daniels coordinates with department heads to refine service delivery models, ensuring that every interaction meets the high standards of a protected B-level facility. This role requires constant evaluation of operational bottlenecks to improve recovery rates while maintaining strict regulatory compliance. Through the implementation of advanced management systems, Derek Daniels optimizes the daily output of the agency. The Chief Operating Officer drives operational excellence, ensuring that the company remains the most reliable and secure collection partner for clients throughout the Canadian market, consistently delivering results through disciplined, process-driven leadership.

George Krieser, the President at Total Credit Recovery, directs the overarching corporate strategy and long-term vision for the organization. Krieser oversees the alignment of all departments with the company's mission of providing secure, compliant, and effective collection services. By fostering relationships with key stakeholders and regulatory bodies, the President ensures that the agency maintains its status as a trusted, 100% Canadian-owned entity. Krieser leads the executive team in evaluating market trends and identifying opportunities for growth within the competitive collection landscape. This leadership role involves setting the tone for corporate culture, emphasizing integrity, security, and professional excellence. Through strategic decision-making, George Krieser guides the company toward sustained success while upholding the rigorous standards of a protected B-level facility. The President drives the company's expansion and market impact, ensuring that the organization continues to set the standard for compliance and performance in the Canadian debt recovery sector.

Eugene Kornevski, the Chief Technology Officer at Total Credit Recovery, directs the development and maintenance of secure digital infrastructure. Kornevski oversees the implementation of advanced biometric security systems and data encryption protocols to satisfy PCI-DSS 3 and ISO 27001 requirements. By architecting robust software solutions, the Chief Technology Officer ensures that all collection data remains protected within the federally registered facility. Kornevski manages the IT department, focusing on system uptime, cybersecurity, and the integration of new technologies that improve recovery efficiency. This leadership role involves constant collaboration with compliance officers to verify that all technical assets meet the highest security benchmarks. Through the deployment of scalable cloud and on-premise systems, Eugene Kornevski supports the company's mission of secure, high-performance debt recovery. The Chief Technology Officer drives technological innovation, ensuring that the agency maintains a competitive edge through superior digital security and reliable, high-speed data processing capabilities across all national operations.

Stephen Ferries, the Chief Operations Officer at Total Credit Recovery, manages the supply chain logistics and the tactical execution of collection strategies. Ferries oversees the regional distribution of collection efforts, ensuring that the agency maintains a consistent presence across diverse Canadian markets. By focusing on the logistics of debt recovery, the Chief Operations Officer ensures that field teams and internal staff operate with maximum efficiency. Ferries coordinates with the executive team to align operational capacity with client demand, ensuring that the company meets its service level agreements. This role involves constant monitoring of recovery performance metrics to identify areas for improvement in service delivery. Through the optimization of collection logistics, Stephen Ferries supports the company's reputation for reliability and professional conduct. The Chief Operations Officer drives the tactical implementation of corporate strategy, ensuring that the agency remains the leader in the Canadian collection industry through disciplined, high-volume operational management and consistent service quality.