Total Credit Recovery Executive and Leadership Team

Laura Glazier, the Chief Financial Officer at Total Credit Recovery, directs all financial planning, accounting, and reporting functions. Overseeing fiscal strategy, Glazier ensures robust financial controls and compliance with Canadian regulatory standards, aligning with the company's commitment to audit and controls. This leadership role involves managing budgets, optimizing cash flow, and providing critical financial insights to support strategic decision-making across the organization. By maintaining stringent financial discipline, Laura Glazier safeguards the company's assets and enhances its profitability, reinforcing Total Credit Recovery's position as a financially sound and secure entity. The Chief Financial Officer's oversight extends to investment strategies and risk management, ensuring long-term financial stability and growth for the organization.

Derek Daniels, the Chief Operating Officer at Total Credit Recovery, spearheads the operational efficiency and service delivery across all collection functions. Daniels manages the day-to-day operations, ensuring seamless execution of collection strategies while upholding the company's commitment to regulatory compliance and audit standards. This leadership position involves optimizing workflows, enhancing team performance, and maintaining the high service levels expected by clients. By focusing on operational excellence, Derek Daniels directly contributes to Total Credit Recovery's reputation for reliability and effectiveness in the Canadian market. The Chief Operating Officer's oversight ensures that all operational activities align with the company's core values of integrity and security, reinforcing its status as a leading Canadian-owned agency.

George Krieser, the President at Total Credit Recovery, provides strategic direction and executive leadership for the entire organization. Krieser guides the company's vision, ensuring its continued growth and market leadership as Canada's largest, 100% Canadian-owned collection agency. This role involves overseeing all major strategic initiatives, fostering a culture of compliance, and maintaining the company's commitment to rigorous audit and control processes. By setting the overarching strategic objectives, George Krieser ensures that Total Credit Recovery remains at the forefront of the industry, upholding its reputation for integrity and security. The President's leadership is instrumental in navigating the evolving regulatory landscape and driving innovation across all facets of the business, from technology to client services.

Eugene Kornevski, the Chief Technology Officer at Total Credit Recovery, architects and executes the company's comprehensive technology strategy. Driving innovation, Kornevski oversees the implementation and maintenance of advanced IT infrastructure, including the full biometric security systems that protect sensitive client data. This role is critical in ensuring Total Credit Recovery's ISO 27001 and PCI-DSS 3 certifications remain current and effective. By managing all aspects of technology operations, Eugene Kornevski ensures system reliability, data integrity, and compliance with stringent security protocols. The Chief Technology Officer's focus on technological advancement supports the company's mission to provide secure and efficient collection services, maintaining its status as a federally registered protected B-level facility.

Stephen Ferries, the Chief Operations Officer at Total Credit Recovery, drives the strategic development and implementation of operational frameworks. Ferries focuses on enhancing the company's operational capabilities, particularly concerning audit processes and control mechanisms, ensuring adherence to stringent industry certifications like ISO 27001 and PCI-DSS 3. This role involves refining operational policies and procedures to maximize efficiency and maintain the highest standards of data security within the federally registered protected B-level facility. By leading operational initiatives, Stephen Ferries ensures that Total Credit Recovery consistently meets and exceeds regulatory requirements and client expectations. The Chief Operations Officer's strategic vision supports the company's ongoing growth and its commitment to being a leader in compliant and secure debt recovery services.