Leadership Overview
Total Credit Recovery has 5 executives leading key functions including technology, operations, finance, and corporate strategy.
Committed to maintaining the highest standards of regulatory compliance and data security, Total Credit Recovery delivers professional collection services across Canada while prioritizing rigorous audit controls and protected facility standards.
Committed to maintaining the highest standards of regulatory compliance and data security, Total Credit Recovery delivers professional collection services across Canada while prioritizing rigorous audit controls and protected facility standards.
Leadership Roles at Total Credit Recovery
Laura Cukier - Chief Financial Officer
Laura Cukier, the Chief Financial Officer at Total Credit Recovery, oversees the fiscal health and financial reporting of the organization. Cukier manages capital allocation, budgeting, and long-term financial planning to support the company's status as a premier Canadian-owned collection agency. By directing the financial audit processes, the Chief Financial Officer ensures full transparency and adherence to regulatory standards. Laura Cukier monitors revenue streams and cost structures to optimize profitability while maintaining the necessary investments in security and compliance infrastructure. This leadership role involves collaborating with the executive team to evaluate market opportunities and mitigate financial risks. Through the management of fiscal resources, the Chief Financial Officer provides the stability required for the firm to operate its protected B-level facilities effectively. Cukier drives financial performance by implementing robust accounting controls and reporting mechanisms. The Chief Financial Officer secures the economic foundation necessary for continued success in the competitive collection industry.
Derek Daniels - Chief Operating Officer
Derek Daniels, the Chief Operating Officer at Total Credit Recovery, manages the internal scaling of collection workflows and resource allocation. Daniels optimizes the efficiency of recovery processes to ensure maximum performance across all Canadian market segments. By overseeing the daily execution of collection strategies, the Chief Operating Officer maintains alignment with strict regulatory compliance and audit requirements. Derek Daniels drives operational excellence by refining internal controls and streamlining communication between departments. This leadership role involves analyzing performance metrics to improve recovery rates while upholding the reputation of the firm. Through the implementation of standardized procedures, the Chief Operating Officer ensures that all staff adhere to the rigorous standards expected of a protected B-level facility. Daniels fosters a culture of accountability and precision, directly impacting the financial outcomes of the organization. The Chief Operating Officer remains focused on long-term operational stability and sustainable growth.
George Krieser - President
George Krieser, the President at Total Credit Recovery, defines the overarching strategic vision and market positioning of the firm. Krieser leads the executive team in maintaining the company's legacy as a 100% Canadian-owned entity while expanding its influence in the collection industry. By overseeing the alignment of corporate goals with regulatory compliance and security standards, the President ensures the organization remains a trusted partner for clients. George Krieser architects the long-term growth strategy, focusing on innovation and the maintenance of high-level security certifications. This leadership role involves representing the company to stakeholders and ensuring that the mission of professional, compliant recovery remains central to all business activities. Through the guidance of the executive board, the President fosters a culture of integrity and excellence. Krieser drives the firm's commitment to quality, ensuring that all operations reflect the values established since 1980. The President secures the future of the organization through decisive leadership and strategic foresight.
Eugene Kornevski - Chief Technology Officer
Eugene Kornevski, the Chief Technology Officer at Total Credit Recovery, directs the implementation of advanced biometric security systems and robust digital infrastructure. Kornevski manages the integration of ISO 27001 and PCI-DSS 3 certified protocols to ensure data integrity across all collection platforms. By overseeing the technological roadmap, the Chief Technology Officer maintains the security posture of this federally registered protected B-level facility. Eugene Kornevski architects scalable software solutions that support high-volume debt recovery operations while mitigating cybersecurity risks. This leadership role involves constant monitoring of network vulnerabilities and upgrading internal systems to meet evolving industry standards. Through the deployment of secure, compliant technology, the Chief Technology Officer enables the organization to maintain its market position as a leader in Canadian collection services. Kornevski ensures that all technical assets align with the broader corporate mission of secure, efficient, and compliant financial recovery.
Stephen Ferries - Chief Operations Officer
Stephen Ferries, the Chief Operations Officer at Total Credit Recovery, focuses on supply chain logistics and the management of external vendor relationships. Ferries coordinates the physical infrastructure requirements of the Toronto headquarters and ensures that all facility operations meet the stringent criteria of a protected B-level environment. By overseeing the logistical aspects of collection services, the Chief Operations Officer maintains the seamless flow of information and resources across the organization. Stephen Ferries directs the integration of third-party services into the existing compliance framework to ensure total adherence to PCI-DSS 3 standards. This leadership role involves managing the physical security and operational logistics that support the broader collection mission. Through the optimization of facility management, the Chief Operations Officer enhances the overall productivity of the firm. Ferries ensures that all operational assets remain aligned with the company's commitment to security and regulatory excellence. The Chief Operations Officer drives efficiency through meticulous oversight of physical and logistical systems.
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