Total Credit Recovery Executive and Leadership Team

Laura Glazier, the Chief Financial Officer at Total Credit Recovery, manages all fiscal planning and budgetary controls for the organization. Overseeing the financial health of this Canadian-owned collection agency, the Chief Financial Officer ensures strict adherence to audit requirements and internal fiscal policies. Glazier directs the allocation of capital to support the maintenance of high-level biometric security systems and facility infrastructure. By monitoring revenue streams and operational expenditures, the Chief Financial Officer maintains the stability required for long-term growth. Laura Glazier also collaborates with the executive team to align financial strategies with the broader corporate mission of regulatory excellence. Through precise financial reporting and risk assessment, Glazier secures the economic foundation necessary for the company to operate as a federally registered protected B-level facility. This leadership role involves constant evaluation of market conditions to optimize fiscal performance across all national service lines.

Derek Daniels, the Chief Operating Officer at Total Credit Recovery, directs the internal scaling and process optimization of the collection agency. Overseeing the daily workflows within the Toronto headquarters, the Chief Operating Officer ensures that all collection activities align with strict regulatory compliance and audit standards. Daniels manages the performance metrics of the collection teams, focusing on maximizing recovery rates while maintaining professional standards. By streamlining operational procedures, the Chief Operating Officer enhances the overall productivity of the firm. Derek Daniels also coordinates with other C-suite leaders to implement strategic initiatives that expand the company's market reach across Canada. Through the application of data-driven management techniques, Daniels improves the efficiency of client-facing services. This leadership role involves constant refinement of operational protocols to ensure that every interaction meets the high expectations of the industry, thereby solidifying the company's position as a premier provider of collection services.

George Krieser, the President at Total Credit Recovery, defines the overarching strategic vision and market positioning for the organization. Overseeing the alignment of all departments with the company's core mission, the President ensures that the firm remains the premier Canadian-owned collection agency. Krieser directs the executive team in executing long-term growth strategies while maintaining the highest levels of regulatory compliance and security. By fostering a culture of excellence, the President drives the company's reputation for integrity and reliability in the financial services sector. George Krieser also represents the firm in high-level industry discussions and manages relationships with key stakeholders. Through the implementation of robust corporate governance, Krieser ensures that the company continues to meet the rigorous standards of a federally registered protected B-level facility. This leadership role involves constant assessment of the competitive landscape to identify new opportunities for expansion and service enhancement across the national market.

Eugene Kornevski, the Chief Technology Officer at Total Credit Recovery, architects the digital infrastructure and security frameworks essential for modern debt collection. Overseeing the implementation of advanced biometric security systems, the Chief Technology Officer ensures the integrity of sensitive data across all platforms. Kornevski maintains the rigorous standards required for ISO 27001 and PCI-DSS 3 certifications, protecting the firm against evolving cyber threats. By driving technological innovation, the Chief Technology Officer enables seamless integration between internal systems and client requirements. Eugene Kornevski also manages the technical teams responsible for the uptime and reliability of the company's secure communication networks. Through the deployment of cutting-edge software solutions, Kornevski supports the operational efficiency of the entire organization. This role involves constant monitoring of digital assets to ensure compliance with federal security mandates, ultimately reinforcing the reputation of the company as a leader in secure, technology-driven financial services.

Steve Ferries, the Chief Operations Officer at Total Credit Recovery, manages the supply chain logistics and vendor relationships critical to the firm's collection operations. Overseeing the integration of third-party service providers, the Chief Operations Officer ensures that all external partnerships adhere to the company's stringent security and compliance protocols. Ferries directs the logistical support required for the firm's national operations, ensuring that resources are distributed effectively to meet client demands. By optimizing the operational supply chain, the Chief Operations Officer reduces overhead and increases the speed of service delivery. Steve Ferries also works closely with the technology and security teams to ensure that all vendor interactions remain within the bounds of the company's protected B-level facility requirements. Through meticulous oversight of operational logistics, Ferries supports the firm's ability to handle large-scale collection projects. This role involves constant evaluation of vendor performance to maintain the high quality of service expected by clients.