Leadership Overview
Coast Professional, Inc. has 4 executives leading key functions including operations, human resources, financial strategy, and information security.
Committed to ethical accounts receivable management, Coast Professional, Inc. delivers essential services to government entities and educational institutions while maintaining a focus on respectful consumer communication.
Committed to ethical accounts receivable management, Coast Professional, Inc. delivers essential services to government entities and educational institutions while maintaining a focus on respectful consumer communication.
Leadership Roles at Coast Professional, Inc.
Micah Pulliam - President & Chief Financial Officer
Micah Pulliam, the President & Chief Financial Officer at Coast Professional, Inc., directs the financial health and long-term strategic planning of the organization. Overseeing fiscal operations, the President & Chief Financial Officer manages capital allocation and revenue growth initiatives to support the company's mission of providing essential services to government and educational institutions. This leadership role involves analyzing market trends to ensure the firm remains competitive in the accounts receivable management landscape. By maintaining rigorous financial controls, Micah Pulliam drives sustainable growth and operational stability. The President & Chief Financial Officer collaborates with the board to execute high-level business strategies that expand the reach of the company across various municipalities and courts. Through careful management of financial resources, Pulliam ensures that the organization possesses the necessary infrastructure to deliver consistent, high-quality results for clients. This focus on fiscal discipline and strategic foresight remains central to the ongoing success and market impact of the firm.
Charles Wilson - Chief Operating Officer
Charles Wilson, the Chief Operating Officer at Coast Professional, Inc., directs all daily call center activities and accounts receivable management workflows. Overseeing the operational infrastructure, the Chief Operating Officer ensures that every consumer interaction adheres to strict ethical standards and regulatory compliance. This leadership role involves optimizing call center efficiency to support hundreds of universities and government agencies across the United States. By refining internal processes, Charles Wilson drives significant improvements in recovery rates and service delivery quality. The Chief Operating Officer collaborates with the executive team to scale operational capacity, ensuring that the company meets the complex demands of the public sector. Through rigorous oversight of performance metrics, Wilson maintains high standards of professionalism. This strategic focus on operational excellence allows the organization to provide reliable, consistent support to diverse clients, ultimately strengthening the market position of the firm within the competitive accounts receivable industry.
Brent Henderson - Chief Human Resources Officer
Brent Henderson, the Chief Human Resources Officer at Coast Professional, Inc., architects the talent acquisition and employee development strategies necessary for a high-performing call center environment. Overseeing the entire workforce lifecycle, the Chief Human Resources Officer ensures that staff members possess the training required for ethical and respectful consumer engagement. This leadership role involves fostering a corporate culture that prioritizes compliance and professional integrity across all regional operations. By implementing robust recruitment and retention programs, Brent Henderson directly impacts the stability and productivity of the organization. The Chief Human Resources Officer works closely with other executives to align human capital initiatives with the broader business goals of serving government and educational clients. Through the continuous refinement of performance management systems, Henderson secures a workforce capable of handling sensitive financial communications with precision. This commitment to human capital development ensures that the company maintains its reputation for excellence in the accounts receivable sector.

Annmarie Buchanan - Chief Information Officer & Chief Information Security Officer
Annmarie Buchanan, the Chief Information Officer & Chief Information Security Officer at Coast Professional, Inc., architects the secure technological framework required for managing sensitive consumer data. Overseeing the digital infrastructure, the Chief Information Officer & Chief Information Security Officer ensures that all call center systems remain compliant with federal and state security regulations. This leadership role involves implementing advanced cybersecurity protocols to protect the integrity of information shared with universities and government agencies. By modernizing the technology stack, Annmarie Buchanan drives operational efficiency and data safety across the entire organization. The Chief Information Officer & Chief Information Security Officer works with the executive team to integrate secure, scalable solutions that support the complex needs of the accounts receivable business model. Through the continuous monitoring of threat landscapes, Buchanan secures the digital assets of the firm. This commitment to technological innovation and security remains vital for maintaining client trust and operational continuity in a highly regulated industry.

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