Coast Professional, Inc. Executive and Leadership Team

Micah Pulliam, the President & Chief Financial Officer at Coast Professional, Inc., directs the overarching financial strategy and long-term corporate vision. Overseeing fiscal planning and capital allocation, the President & Chief Financial Officer ensures the company maintains a robust economic position while serving hundreds of campuses and government agencies. This leadership role involves managing complex budgetary requirements and reporting structures to support sustainable expansion. By analyzing market trends in accounts receivable management, Micah Pulliam directly influences the strategic direction of the organization. The President & Chief Financial Officer collaborates with other executive leaders to align operational goals with financial performance targets. Through disciplined oversight of corporate assets, Pulliam guarantees the stability needed to provide high-quality services to municipalities and courts. This position requires a deep understanding of the regulatory landscape to ensure fiscal compliance. Ultimately, Pulliam drives the financial health and strategic growth of the entire enterprise.

Charles Wilson, the Chief Operating Officer at Coast Professional, Inc., directs all internal call center workflows and accounts receivable management processes. Overseeing daily operations across the United States, the Chief Operating Officer ensures that every consumer interaction adheres to strict ethical standards and regulatory compliance. This leadership role involves optimizing service delivery for federal, state, and county government clients. By refining collection methodologies, Charles Wilson directly impacts the efficiency of revenue recovery programs for universities and municipalities. The Chief Operating Officer manages cross-departmental collaboration to maintain high performance metrics within the Geneseo headquarters. Through rigorous oversight of operational protocols, Wilson secures consistent service quality for all institutional partners. This position requires constant monitoring of call center output to guarantee that every communication remains respectful and effective. Ultimately, Wilson drives the operational excellence necessary for sustained growth in the competitive accounts receivable sector.

Annmarie Buchanan, the Chief Information Officer & Chief Information Security Officer at Coast Professional, Inc., architects the digital infrastructure and cybersecurity framework protecting sensitive consumer data. Overseeing enterprise-wide technology initiatives, the Chief Information Officer & Chief Information Security Officer ensures that all systems remain resilient against evolving digital threats. This leadership role involves implementing advanced encryption protocols and secure data management practices for government and educational clients. By modernizing technical platforms, Annmarie Buchanan directly supports the company's mission of ethical and secure communication. The Chief Information Officer & Chief Information Security Officer manages the integration of sophisticated call center software to enhance productivity across North American operations. Through continuous assessment of network vulnerabilities, Buchanan maintains the integrity of all financial records. This position requires alignment with federal security standards to protect the privacy of every consumer. Ultimately, Buchanan secures the technological foundation required for reliable service delivery.

Brent Henderson, the Chief Human Resources Officer at Coast Professional, Inc., directs talent acquisition, employee development, and organizational culture initiatives. Overseeing workforce management across the company, the Chief Human Resources Officer ensures that all staff members possess the training necessary for ethical and respectful consumer engagement. This leadership role involves designing comprehensive recruitment strategies to attract professionals capable of supporting federal and educational accounts. By fostering a culture of accountability and excellence, Brent Henderson directly impacts the quality of service provided to clients. The Chief Human Resources Officer manages performance evaluation systems to maintain high standards of conduct within the call center environment. Through the implementation of robust training programs, Henderson prepares the workforce for the complexities of accounts receivable management. This position requires constant attention to employee engagement and retention to support long-term operational success. Ultimately, Henderson secures the human capital essential for achieving the company's mission.