Coast Professional, Inc. Executive and Leadership Team

Micah Pulliam, the President & Chief Financial Officer at Coast Professional, Inc., manages the overarching financial health and strategic direction of the organization. Overseeing fiscal planning, the President & Chief Financial Officer ensures that capital allocation aligns with long-term growth objectives in the accounts receivable management sector. This leadership role involves evaluating market opportunities to expand the reach of services provided to campuses and government agencies. By maintaining robust financial controls, Micah Pulliam secures the stability necessary for sustained investment in call center technology and personnel. The President & Chief Financial Officer collaborates with the executive team to drive revenue growth while upholding the ethical mission of the company. Through precise financial forecasting and risk management, Pulliam supports the firm in navigating the complexities of the national debt collection landscape. This strategic oversight ensures that the company remains a reliable partner for courts and municipalities requiring professional, compliant, and effective financial recovery solutions.

Charles Wilson, the Chief Operating Officer at Coast Professional, Inc., directs all daily call center activities and accounts receivable workflows. Overseeing the operational infrastructure, the Chief Operating Officer ensures that every consumer interaction adheres to strict ethical standards and regulatory compliance. This leadership role involves optimizing call center efficiency to support the diverse needs of federal, state, and county government clients. By refining internal processes, Charles Wilson directly impacts the quality of service provided to hundreds of universities and municipalities. The Chief Operating Officer manages resource allocation across the organization to maintain high performance levels during peak collection cycles. Through rigorous oversight of operational metrics, Wilson guarantees that the company meets complex contractual obligations. This focus on operational excellence allows the firm to sustain its reputation for respectful communication while scaling services to meet the evolving demands of the public sector across the United States.

Brent Henderson, the Chief Human Resources Officer at Coast Professional, Inc., architects the talent acquisition and employee development strategies essential for a high-performing call center environment. Overseeing the workforce lifecycle, the Chief Human Resources Officer ensures that all staff members receive training on ethical communication and consumer advocacy. This leadership role involves fostering a corporate culture that prioritizes professional integrity and service excellence for government and educational clients. By implementing comprehensive retention programs, Brent Henderson directly impacts the stability and expertise of the teams handling sensitive accounts. The Chief Human Resources Officer manages organizational design to support the scaling of operations across various regional markets. Through the alignment of human capital with business goals, Henderson drives the productivity required to meet the rigorous demands of the accounts receivable industry. This focus on employee engagement ensures that the company maintains a workforce capable of delivering respectful, effective, and compliant services to every consumer.

Annmarie Buchanan, the Chief Information Officer & Chief Information Security Officer at Coast Professional, Inc., directs the technological infrastructure and data protection protocols necessary for secure accounts receivable management. Overseeing the digital environment, the Chief Information Officer & Chief Information Security Officer ensures that all systems remain compliant with federal and state security standards. This leadership role involves architecting robust cybersecurity frameworks to safeguard sensitive consumer information for universities and government agencies. By integrating advanced call center software, Annmarie Buchanan directly impacts the efficiency and security of communication workflows. The Chief Information Officer & Chief Information Security Officer manages the IT roadmap to support the evolving needs of the organization in a digital-first landscape. Through continuous monitoring of threat vectors, Buchanan protects the integrity of the company's data assets. This focus on technological resilience allows the firm to provide reliable, secure, and high-quality services to clients across the entire country.