Leadership Overview
I.C. System has 4 executives leading key functions including technology infrastructure, information services, corporate strategy, and operational management.
Focused on delivering reliable debt collection and accounting services, I.C. System maintains a commitment to financial integrity and operational excellence across the United States market.
Focused on delivering reliable debt collection and accounting services, I.C. System maintains a commitment to financial integrity and operational excellence across the United States market.
Leadership Roles at I.C. System
John Erickson - President
John Erickson, the President at I.C. System, directs the overarching corporate strategy and long-term vision for the organization. Erickson oversees the expansion of debt collection services, ensuring that the company maintains a strong market position through disciplined financial management. By leading the executive team, the President fosters a culture of accountability and operational excellence across all departments. This leadership role involves navigating complex regulatory environments to ensure that accounting services meet the highest standards of compliance. John Erickson drives initiatives focused on client retention and the acquisition of new business partnerships throughout the United States. Through the alignment of departmental goals with the core mission, the President optimizes resource allocation to support sustainable growth. Ultimately, Erickson secures the company's reputation as a trusted leader in the industry, ensuring that every strategic decision contributes to the continued success and stability of the firm since its inception in 1938.

Rakesh Bahadur - President
Rakesh Bahadur, the President at I.C. System, manages the operational execution of debt collection strategies to drive revenue growth and efficiency. Bahadur oversees the implementation of performance metrics that track the effectiveness of accounting services across diverse client portfolios. By directing the daily operations, the President ensures that internal processes remain agile and responsive to changing market demands. This leadership role involves close collaboration with department heads to streamline workflows and reduce overhead costs. Rakesh Bahadur drives the development of new service offerings that address the evolving needs of the debt collection industry. Through the optimization of operational capacity, the President supports the company's ability to handle large-scale accounts with precision and speed. Ultimately, Bahadur ensures that the organization maintains a competitive edge by focusing on operational excellence and the consistent delivery of high-quality financial services to clients throughout the national market.
Kerry Henderson - Vice President & Chief Technology Officer
Kerry Henderson, the Vice President & Chief Technology Officer at I.C. System, directs the evolution of digital infrastructure to support complex debt collection workflows. Henderson architects scalable software solutions that enhance data security and processing speed for accounting services. By overseeing the integration of advanced analytics, the Vice President & Chief Technology Officer ensures that technical systems remain resilient against evolving cyber threats. This leadership role involves constant collaboration with the executive board to align technological investments with long-term business goals. Kerry Henderson drives the modernization of internal platforms, facilitating seamless communication between departments. Through the implementation of automated recovery tools, the Vice President & Chief Technology Officer optimizes efficiency across North American operations. Ultimately, Henderson secures the technological foundation necessary for maintaining high performance standards in the competitive debt collection industry, ensuring that all digital assets support the broader mission of financial accuracy and client trust.
Thomas Emms - Information Services Chief Information Officer & Vice President
Thomas Emms, the Information Services Chief Information Officer & Vice President at I.C. System, manages the comprehensive data architecture required for high-volume accounting services. Emms oversees the lifecycle of information assets, ensuring compliance with strict industry regulations while maximizing data utility for debt recovery efforts. By directing the information services division, the Information Services Chief Information Officer & Vice President maintains the integrity of client records across regional databases. This leadership role requires constant coordination with operational teams to refine reporting capabilities and improve service delivery. Thomas Emms drives the adoption of cloud-based storage solutions, enhancing accessibility for stakeholders throughout the organization. Through the strategic management of information systems, the Information Services Chief Information Officer & Vice President supports the company's ability to provide precise financial insights. Ultimately, Emms ensures that data-driven decision-making remains at the core of the business model, fostering long-term stability and growth within the debt collection sector.
Explore Leadership Teams in Business Services
Established in 1933, CBE Companies is a national service provider specializing in accounts receivable management and call center solutions. Their clients recognize performance and experience matter. They design their thinking and innovative strategies to address your challenges directly. Their accomplished approach starts with asking the right questions, listening with care to alleviate your challenges and elevate your experience for a long-term solution.
Company Leadership EP
MW
CC
AS
United Collection Bureau, Inc. (UCB) specializes in accounts receivable management for various sectors including healthcare, financial services, government, utilities, communication, and student loans. The company is committed to providing value-added solutions and operates with a focus on compliance and technological scalability. UCB aims to enhance the performance of its clients while ensuring a compassionate approach in healthcare and borrower-centric methods for student loans. Their services are designed for both businesses and individuals, offering secure payment options and dedicated support.
Company Leadership SS
RJ
LV
TM
Founded in 1991, MRS has served the accounts receivable management needs of large market companies within a variety of industries for 30 years. MRS BPO, LLC is a full service accounts receivable management firm based in Cherry Hill, New Jersey. The company's unique combination of experience, technology, and compliance management processes allows them to provide industry-leading debt recovery solutions while enhancing their client's brand and reputation.
Company Leadership JF


Founded in 1976 and headquartered in Geneseo, New York, Coast is a full-service call center and accounts receivable management company, dedicated to respectful and ethical communication with consumers. We provide essential services to hundreds of campuses; universities; federal, state, and county governments; municipalities; and courts.
Company Leadership
MP
