Leadership Overview
Capital Management Services has 8 executives leading key functions including strategy, operations, and finance.
Driven by a commitment to national recognition, Capital Management Services operates as a leading collections agency, dedicated to ethical practices and client success across the United States.
Driven by a commitment to national recognition, Capital Management Services operates as a leading collections agency, dedicated to ethical practices and client success across the United States.
Leadership Roles at Capital Management Services
Jayden Collison - Chief Executive Officer
Jayden Collison, the Chief Executive Officer at Capital Management Services, directs the overarching strategic vision and corporate governance. Overseeing all major business units, Collison ensures alignment with the company's mission to be a nationally licensed and recognized collections agency. This leadership role involves driving innovation in collection methodologies and maintaining the highest standards of compliance and ethical conduct. By fostering a culture of accountability and performance, Jayden Collison significantly impacts the company's market position and client retention. The Chief Executive Officer's focus remains on sustainable growth and expanding the agency's national footprint from its Buffalo, New York headquarters.
Jeffrey Hauser - Chief Executive Officer & Owner
Jeffrey Hauser, the Chief Executive Officer & Owner at Capital Management Services, holds ultimate responsibility for the company's strategic direction and operational success. As the owner, Hauser guides the firm's expansion and ensures its continued status as a nationally licensed and recognized collections agency. This executive position involves setting long-term objectives, managing key stakeholder relationships, and championing the company's core values. By cultivating a robust operational framework, Jeffrey Hauser drives efficiency and effectiveness across all departments. The Chief Executive Officer & Owner's leadership ensures Capital Management Services maintains its reputation for integrity and results in the collections industry.
Chandler Kraska - Chief Financial Officer
Chandler Kraska, the Chief Financial Officer at Capital Management Services, directs all financial planning, accounting, and reporting activities. Managing the company's fiscal health, Kraska ensures robust financial controls and strategic resource allocation to support growth initiatives. This executive function involves overseeing budgeting, forecasting, and financial analysis to inform strategic decision-making. By maintaining financial integrity and optimizing capital deployment, Chandler Kraska plays a vital role in the company's sustained profitability and operational stability. The Chief Financial Officer's expertise is crucial for navigating the financial complexities inherent in the collections industry and supporting national expansion.
Rachael Small - Chief Operating Officer
Rachael Small, the Chief Operating Officer at Capital Management Services, manages the day-to-day operational execution and service delivery. Overseeing all collection processes and client support functions, Small ensures adherence to national licensing standards and regulatory compliance. This critical role involves optimizing workflows, implementing best practices, and driving operational efficiency across the organization. By focusing on process improvement and team performance, Rachael Small directly contributes to the company's ability to effectively recover outstanding debts. The Chief Operating Officer's strategic oversight ensures seamless operations and maintains Capital Management Services' reputation for reliability and professionalism.
Janine Bryant - President
Janine Bryant, the President at Capital Management Services, spearheads strategic initiatives and oversees key business development efforts. This leadership position involves driving market penetration and expanding the company's national reach as a premier collections agency. Bryant focuses on cultivating strong client relationships and identifying new opportunities for service enhancement. By championing innovation and client-centric solutions, Janine Bryant ensures Capital Management Services remains at the forefront of the industry. The President's strategic vision guides the organization's growth trajectory and reinforces its commitment to excellence in debt recovery services.
Stanley Moore - President, Operations
Stanley Moore, the President, Operations at Capital Management Services, directs the execution of all operational strategies and service delivery protocols. Moore oversees the efficiency and effectiveness of the collections teams, ensuring compliance with all national regulations and industry standards. This role is pivotal in optimizing operational workflows and implementing advanced collection technologies. By focusing on performance metrics and team development, Stanley Moore enhances the agency's capacity to manage diverse client portfolios. The President, Operations' leadership ensures that Capital Management Services consistently delivers high-quality, compliant, and results-driven collection services across the nation.
David Biehl - President
David Biehl, the President at Capital Management Services, drives strategic planning and oversees critical aspects of the company's national operations. Biehl focuses on enhancing service delivery models and ensuring the agency's continued compliance with all regulatory requirements. This executive role involves fostering a culture of continuous improvement and operational excellence across all departments. By leading key strategic initiatives, David Biehl contributes significantly to the company's market leadership and client satisfaction. The President's dedication to upholding the highest standards ensures Capital Management Services maintains its reputation as a trusted and effective collections partner.
Lawrence Costa - President
Lawrence Costa, the President at Capital Management Services, leads the strategic direction for client engagement and service expansion. Costa focuses on strengthening the company's national presence and ensuring the delivery of exceptional collections services. This leadership role involves cultivating key partnerships and driving initiatives that enhance operational effectiveness. By prioritizing client success and regulatory adherence, Lawrence Costa ensures Capital Management Services upholds its commitment to integrity and performance. The President's strategic oversight is instrumental in navigating the evolving landscape of the collections industry and maintaining a competitive edge.
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