TTC Executive and Leadership Team

Mandeep Lali, the Chief Executive Officer at TTC, directs the overall strategic vision and operational framework for one of North America's largest public transit systems. Overseeing a vast network of subways, streetcars, and buses, Lali ensures the TTC effectively services the Greater Toronto Area. This leadership role involves driving the expansion of subway and light rail infrastructure to meet the region's growing transit demands. By focusing on service excellence and operational efficiency, Mandeep Lali ensures the TTC remains a vital component of regional mobility. The Chief Executive Officer's purview extends to fostering innovation and sustainability across all transit operations, directly impacting the daily lives of millions of commuters and supporting economic development throughout Ontario.

Jim Teeple, the Deputy Chief Operating Officer at TTC, executes operational strategies across the transit system's diverse service lines, including subways, streetcars, and buses. Overseeing day-to-day service delivery, Teeple ensures the reliable and efficient movement of passengers throughout the Greater Toronto Area. This critical role involves managing operational resources, optimizing service schedules, and responding effectively to service disruptions. By focusing on operational excellence, Jim Teeple directly supports the TTC's commitment to meeting the growing transit needs of the region. The Deputy Chief Operating Officer's responsibilities extend to enhancing safety protocols and improving the overall rider experience, ensuring the TTC's extensive network functions cohesively and effectively to serve millions of commuters.

Frank Giustini, the Executive President Central Recreational Council at TTC, oversees strategic initiatives and governance related to the council's operations within the broader organizational framework. This leadership role involves guiding the council's objectives and ensuring alignment with the TTC's overall mission to serve the Greater Toronto Area. Giustini's responsibilities focus on the effective management and development of council programs and resources. By directing the council's activities, Frank Giustini contributes to the organization's multifaceted approach to community engagement and service provision. The Executive President Central Recreational Council's leadership ensures the council operates efficiently and effectively, supporting the TTC's commitment to regional accessibility and growth.

Dhaksayan Shanmuganayagam, the Chief Information Officer at TTC, architects the technology strategy and digital transformation initiatives for the transit authority. Overseeing all information technology infrastructure and systems, Shanmuganayagam ensures the seamless operation of the TTC's extensive network. This leadership position involves implementing advanced technological solutions to enhance rider experience, improve operational efficiency, and support the ongoing expansion of subway and light rail services across the Greater Toronto Area. By driving innovation in areas such as data analytics and cybersecurity, Dhaksayan Shanmuganayagam safeguards critical systems and optimizes resource allocation. The Chief Information Officer's work directly supports the TTC's mission to provide reliable and accessible transportation, integrating technology to meet the evolving needs of the region.

Alice Smith, the Chief Marketing Officer, Acting at TTC, directs the strategic marketing and communication efforts to enhance the TTC's brand presence and rider engagement across the Greater Toronto Area. Overseeing campaigns and outreach initiatives, Smith focuses on promoting the value and accessibility of the transit system's services, including subways, streetcars, and buses. This leadership role involves developing strategies to inform the public about service updates, expansion projects, and rider benefits. By driving effective communication, Alice Smith supports the TTC's mission to meet the region's growing transportation needs. The Chief Marketing Officer, Acting, plays a key part in fostering positive public perception and encouraging ridership, ensuring the TTC remains a preferred mode of transit for commuters.

Gemma Piemontese, the Chief People Officer at TTC, leads human resources strategy and talent management for the organization, supporting its extensive workforce across the Greater Toronto Area. Overseeing recruitment, employee development, and labor relations, Piemontese ensures the TTC attracts and retains skilled personnel essential for operating subways, streetcars, buses, and specialized services like Wheel-Trans. This executive position involves fostering a positive and productive work environment, crucial for maintaining high service standards and driving the company's expansion initiatives. By focusing on employee well-being and professional growth, Gemma Piemontese directly contributes to the TTC's ability to meet the region's evolving transit demands. The Chief People Officer's strategic direction is vital for operational continuity and the successful implementation of new transit projects.