TTC Executive and Leadership Team

Mandeep Lali, the Chief Executive Officer at TTC, directs the overall strategic vision and operational execution for one of North America's largest public transit systems. Lali oversees the comprehensive network spanning subways, streetcars, and buses across the Greater Toronto Area, ensuring seamless integration and service delivery. This leadership role involves guiding the organization's commitment to meeting regional transit demands through significant subway and light rail expansion projects. By fostering innovation and efficiency, Mandeep Lali drives the TTC's mission to provide accessible and reliable transportation for millions of riders. The Chief Executive Officer's purview extends to stakeholder relations, financial oversight, and long-term planning, solidifying the TTC's position as a vital component of regional infrastructure.

Bruce Macgregor, the Deputy Chief Executive Officer at TTC, provides critical support to the Chief Executive Officer in executing the transit system's strategic objectives. Macgregor assists in overseeing the vast operational network, which includes subways, streetcars, buses, and the specialized Wheel-Trans service for accessible transportation throughout the Greater Toronto Area. This executive function involves ensuring operational readiness and efficiency across all transit modes, directly contributing to the TTC's commitment to regional growth and expansion. Bruce Macgregor plays a key part in managing the day-to-day activities that keep the transit system running smoothly, supporting initiatives for subway and light rail development. The Deputy Chief Executive Officer's responsibilities encompass coordinating departmental efforts and ensuring alignment with the TTC's overarching mission of providing essential public transit services.

Jim Teeple, the Deputy Chief Operating Officer at TTC, manages critical aspects of the transit system's daily operations across the Greater Toronto Area. Teeple supports the oversight of subways, streetcars, buses, and the Wheel-Trans accessible service, ensuring the efficient delivery of transportation to millions of riders. This executive function is vital for maintaining service reliability and safety, directly supporting the TTC's commitment to expansion and meeting the region's growing transit demands. Jim Teeple's responsibilities include optimizing operational workflows and resource allocation for ongoing subway and light rail development projects. The Deputy Chief Operating Officer plays a key role in coordinating field operations and ensuring that service standards meet the high expectations of the public.

Frank Giustini, the Executive President Central Recreational Council at TTC, directs strategic initiatives related to community engagement and recreational services that complement the transit system's operations in the Greater Toronto Area. Giustini oversees programs designed to enhance the rider experience and foster community connections, aligning with the TTC's broader mission. This executive position involves developing partnerships and managing resources to support various community-focused projects. Frank Giustini's leadership contributes to the TTC's commitment to serving the region by ensuring that ancillary services and community outreach efforts are robust and effective. The Executive President Central Recreational Council focuses on building positive relationships and delivering value beyond core transit services.

Dhaksayan Shanmuganayagam, the Chief Information Officer at TTC, architects and directs the technology strategy supporting the transit system's extensive operations across the Greater Toronto Area. Shanmuganayagam is responsible for the digital infrastructure that powers subways, streetcars, buses, and the specialized Wheel-Trans service, ensuring reliability and scalability. This leadership position involves driving technological advancements to enhance passenger experience and operational efficiency, aligning with the TTC's commitment to expansion and modernization. Dhaksayan Shanmuganayagam oversees the implementation of innovative solutions that support the growing needs of the region, including critical IT systems for subway and light rail projects. The Chief Information Officer's focus includes cybersecurity, data management, and the integration of new technologies to maintain the TTC's status as a leading public transit provider.

Alice Smith, the Chief Marketing Officer, Acting at TTC, spearheads the strategic communication and brand management initiatives for the transit system serving the Greater Toronto Area. Smith directs efforts to promote the TTC's extensive network of subways, streetcars, and buses, as well as its specialized Wheel-Trans service, to a diverse rider base. This acting leadership role focuses on enhancing public perception and rider engagement, supporting the TTC's commitment to meeting regional transit needs through expansion. Alice Smith oversees marketing campaigns that highlight service improvements and new developments, including subway and light rail projects. The Chief Marketing Officer, Acting, is instrumental in shaping the narrative around the TTC's role in the community and its dedication to accessible, efficient transportation.

Gemma Piemontese, the Chief People Officer at TTC, leads human resources strategy and talent management for the transit organization serving the Greater Toronto Area. Piemontese oversees initiatives focused on employee development, recruitment, and fostering a positive workplace culture across the network of subways, streetcars, buses, and Wheel-Trans. This critical role supports the TTC's commitment to expansion by ensuring a skilled and motivated workforce is in place to manage new projects, including subway and light rail development. Gemma Piemontese directs programs that enhance employee engagement and well-being, vital for maintaining operational excellence and service delivery. The Chief People Officer's strategic focus is on building a robust talent pipeline to meet the evolving needs of the region's largest public transit system.