Leadership Overview
TMNA Services has 5 executives leading key functions including strategy, finance, technology, and information systems.
Driven by a commitment to excellence, TMNA Services provides essential services to property and casualty insurance companies across the United States, focusing on operational efficiency and technological advancement.
Driven by a commitment to excellence, TMNA Services provides essential services to property and casualty insurance companies across the United States, focusing on operational efficiency and technological advancement.
Leadership Roles at TMNA Services
Koki Umeda - Deputy Chief Executive Officer
Koki Umeda, the Deputy Chief Executive Officer at TMNA Services, directs strategic initiatives and operational oversight for the organization. This leadership position involves guiding the company's overall direction and ensuring alignment with its mission to serve property and casualty insurance providers. Koki Umeda's responsibilities encompass fostering innovation and driving efficiency across all business units. The Deputy Chief Executive Officer works closely with other senior leaders to execute long-term growth strategies and maintain the company's competitive edge in the insurance services sector. This role is critical in translating corporate objectives into actionable plans that support TMNA Services' market position and client relationships. The focus remains on enhancing service delivery and operational excellence throughout the United States.
Karen Pauciello - Chief Financial Officer, Executive VP & Treasurer
Karen Pauciello, the Chief Financial Officer, Executive VP & Treasurer at TMNA Services, manages all financial operations and fiscal strategy. This executive role involves overseeing budgeting, financial planning, accounting, and treasury functions to ensure the company's financial health and stability. Karen Pauciello's oversight extends to managing capital structure, risk management, and investor relations, crucial for a company serving the property and casualty insurance market. The Chief Financial Officer, Executive VP & Treasurer ensures compliance with financial regulations and drives initiatives to optimize profitability and resource allocation. By maintaining robust financial controls and reporting, Karen Pauciello supports the company's strategic objectives and its ability to deliver value to clients across the United States. This leadership ensures sound financial stewardship for TMNA Services.

Holly Araki - Vice President and Deputy Chief Information Officer Insurance Company of Hawaii)
Holly Araki, the Vice President and Deputy Chief Information Officer Insurance Company of Hawaii) at TMNA Services, spearheads critical information technology and systems management. This role focuses on enhancing the technological infrastructure that supports the company's service delivery to property and casualty insurance clients. Holly Araki's responsibilities include overseeing IT operations, cybersecurity measures, and the implementation of innovative technology solutions to improve efficiency and data security. The Vice President and Deputy Chief Information Officer Insurance Company of Hawaii) collaborates with other technology leaders to ensure IT systems are robust, scalable, and aligned with business goals. By driving technological advancements, Holly Araki contributes significantly to TMNA Services' operational capabilities and its ability to meet the evolving needs of the insurance industry across the United States. This leadership ensures the integrity and performance of vital IT assets.
Steven Hanney - Senior Vice President, and Chief Technology Officer
Steven Hanney, the Senior Vice President, and Chief Technology Officer at TMNA Services, architects and executes the company's technology vision and strategy. This pivotal role involves leading the development and deployment of cutting-edge technological solutions that enhance service offerings for property and casualty insurance providers. Steven Hanney's purview includes managing the technology roadmap, driving digital transformation initiatives, and ensuring the integration of advanced systems to support business growth. The Senior Vice President, and Chief Technology Officer fosters a culture of innovation within the technology department, guiding teams to deliver high-performance, secure, and scalable IT infrastructure. By championing technological excellence, Steven Hanney plays a crucial part in TMNA Services' ability to provide superior services and maintain a strong competitive position throughout the United States. This leadership ensures technological capabilities meet market demands.
Andrew Santacroce - Vice President and Deputy Chief Information Officer
Andrew Santacroce, the Vice President and Deputy Chief Information Officer at TMNA Services, supports the strategic direction and operational execution of the company's information technology functions. This executive position involves collaborating on IT infrastructure development, system enhancements, and ensuring the reliability and security of technology platforms used to serve property and casualty insurance clients. Andrew Santacroce's focus includes optimizing IT resource utilization and supporting digital initiatives that drive operational efficiency. The Vice President and Deputy Chief Information Officer works closely with the Chief Information Officer and other technology leaders to implement robust IT governance and best practices. By contributing to the technological framework, Andrew Santacroce aids TMNA Services in delivering consistent, high-quality services and maintaining operational integrity across its United States operations. This role reinforces the company's commitment to technological advancement.
Explore Leadership Teams in Insurance
Founded in 1949 and headquartered in Woodland Hills, California, Zenith Insurance is a company that specializes in workers' compensation insurance.
Company Leadership DP
EB
JR
CG
Founded in 1985 and headquartered in Sierra Vista, AZ, Pioneer Title Agency is a full service company that provides title insurance, escrow, account servicing, trustee sales, as well as builder related trust services.
Company Leadership JH
ST
KN
SJ
Founded in 2013, Hamilton Insurance Group, Ltd. is a Bermuda-headquartered company that underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Our three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide us with access to diversified and profitable business around the world. Enhanced by data and technology, we’re focused on producing sustainable underwriting profitability and delivering significant shareholder value.
Company Leadership DH
PM

AS
Insight Service Group (ISG), founded in 1995, is a national provider of specialized insurance management services. The company offers a comprehensive suite of medical and anti-fraud solutions tailored for the insurance industry. ISG delivers innovative services to employers, third party administrators, insurance claim markets, the disability sector, and group health administrators. Their offerings include medical plan management, disability insurance solutions, and fraud detection services, supported by mobile applications and technology platforms that enhance insurance operations and claim processing efficiency.
Company Leadership TL
PM
PR
