The UPS Store Executive and Leadership Team

June, 2026

Leadership Overview

The UPS Store has 10 executives leading key functions including strategy, finance, and operations.

Driven by a commitment to service excellence, The UPS Store empowers entrepreneurs to build successful businesses through a comprehensive franchise model, delivering essential retail and business solutions across North America.

Leadership Roles at The UPS Store

  • Chief Executive Officer - Andrew Vatsan
  • President & Chief Executive Officer - David Druker
  • President & Chief Executive Officer - Doreen Powell
  • Chief Executive Officer & Owner - Yong Jung
  • Chief Financial Officer - Michael Josephik
  • President & Owner - Kevin Labonville
  • President - Wade Wadsworth
  • President - Kathleen Endres
  • Co-Op President - Eric Ladwig
  • Bk Shipping Services President & Owner - Beverly Kington
  • Andrew Vatsan - Chief Executive Officer

    Andrew Vatsan, the Chief Executive Officer at The UPS Store, directs the overarching strategic vision and operational framework for the company's extensive franchise network. Vatsan's leadership focuses on driving sustainable growth and enhancing the value proposition for franchisees and customers alike. This executive role involves aligning corporate objectives with the localized needs of independently owned centers across the U.S., Puerto Rico, and Canada. By fostering innovation in service offerings, Andrew Vatsan ensures The UPS Store remains a premier destination for shipping, printing, and business services. The Chief Executive Officer's mandate includes optimizing market penetration and solidifying the brand's position as a leader in the retail services sector. Vatsan's strategic direction supports the expansion of digital capabilities and operational efficiencies throughout the franchise system.

    David Druker - President & Chief Executive Officer

    David Druker, the President & Chief Executive Officer at The UPS Store, spearheads the company's strategic direction and operational execution across its vast franchise network. Druker's focus centers on driving innovation and ensuring the continued success of independently owned locations in the U.S., Puerto Rico, and Canada. This leadership position involves cultivating strong relationships with franchisees, empowering them with the resources and support necessary for growth. By championing new service development and optimizing existing offerings, David Druker enhances the brand's competitive edge in the retail and business services market. The President & Chief Executive Officer's responsibilities include overseeing market expansion initiatives and reinforcing The UPS Store's commitment to customer satisfaction and operational excellence. Druker's strategic oversight ensures the franchise model thrives, delivering consistent value to entrepreneurs and consumers.

    Doreen Powell - President & Chief Executive Officer

    Doreen Powell, the President & Chief Executive Officer at The UPS Store, guides the strategic trajectory and operational performance of the company's extensive franchise system. Powell's leadership emphasizes fostering a robust environment for independent business owners, ensuring their sustained success across the U.S., Puerto Rico, and Canada. This executive capacity involves driving initiatives that enhance service delivery, expand market reach, and strengthen brand loyalty. By focusing on innovation in retail and business solutions, Doreen Powell positions The UPS Store as a vital resource for communities and entrepreneurs. The President & Chief Executive Officer's role includes overseeing the development and implementation of strategies that support franchisee growth and operational efficiency. Powell's vision ensures the continued evolution of the franchise model, adapting to market demands and reinforcing The UPS Store's market leadership.

    Yong Jung - Chief Executive Officer & Owner

    Yong Jung, the Chief Executive Officer & Owner at The UPS Store, directs the strategic vision and day-to-day operations of an independently owned franchise location. Jung's leadership focuses on delivering exceptional customer service and a comprehensive suite of retail shipping, postal, printing, and business services. This owner-operator role involves managing all aspects of the business, from customer engagement to operational efficiency, ensuring the location meets the needs of its local market. By cultivating a strong team and implementing best practices, Yong Jung drives the success and profitability of the franchise. The Chief Executive Officer & Owner's responsibilities include strategic planning for growth, optimizing service offerings, and maintaining high standards of operational excellence. Jung's dedication ensures the franchise location thrives as a valuable community resource.

    Michael Josephik - Chief Financial Officer

    Michael Josephik, the Chief Financial Officer at The UPS Store, oversees the financial health and strategic fiscal planning for the company's extensive franchise network. Josephik's responsibilities include managing financial operations, driving profitability, and ensuring robust financial controls across all independently owned locations in the U.S., Puerto Rico, and Canada. This executive role involves developing financial strategies that support long-term growth and enhance shareholder value. By providing critical financial insights and guidance, Michael Josephik enables informed decision-making throughout the organization. The Chief Financial Officer's mandate encompasses budgeting, forecasting, and capital management, ensuring the financial stability and operational efficiency of the franchise system. Josephik's expertise is crucial for navigating market dynamics and optimizing financial performance.

    Kevin Labonville - President & Owner

    Kevin Labonville, the President & Owner at The UPS Store, leads the strategic direction and operational management of an independently owned franchise location. Labonville's focus is on delivering superior customer experiences and a comprehensive range of retail shipping, printing, and business services to the local community. This owner-operator role encompasses all facets of business management, from customer relations and staff development to financial oversight and service innovation. By implementing effective business strategies, Kevin Labonville ensures the franchise location achieves its growth objectives and maintains operational excellence. The President & Owner's responsibilities include driving market penetration, optimizing service offerings, and fostering a positive work environment. Labonville's commitment ensures the franchise serves as a vital hub for business and personal needs.

    Wade Wadsworth - President

    Wade Wadsworth, the President at The UPS Store, directs the strategic initiatives and operational oversight for key segments of the company's franchise network. Wadsworth's leadership focuses on enhancing the performance and growth of independently owned centers, ensuring they provide essential shipping, printing, and business services effectively. This executive role involves collaborating with franchisees to implement best practices and drive operational efficiencies across the U.S., Puerto Rico, and Canada. By championing service innovation and customer satisfaction, Wade Wadsworth strengthens The UPS Store's market position. The President's responsibilities include developing strategies that support franchisee success and contribute to the overall brand expansion. Wadsworth's guidance ensures the franchise model remains adaptable and competitive in the evolving retail landscape.

    Kathleen Endres - President

    Kathleen Endres, the President at The UPS Store, spearheads strategic development and operational management for critical areas within the franchise system. Endres's leadership is dedicated to empowering independent franchisees, ensuring their sustained success in delivering essential retail and business services. This executive capacity involves driving initiatives that enhance service quality, expand market reach, and cultivate strong customer relationships across the U.S., Puerto Rico, and Canada. By focusing on operational excellence and innovative solutions, Kathleen Endres reinforces The UPS Store's commitment to its franchisees and the communities it serves. The President's role includes overseeing strategic planning for growth and optimizing the delivery of shipping, printing, and business support services. Endres's vision ensures the franchise network continues to thrive and adapt to market demands.

    Eric Ladwig - Co-Op President

    Eric Ladwig, the Co-Op President at The UPS Store, leads the strategic direction and operational coordination for cooperative initiatives across the franchise network. Ladwig's focus is on enhancing collective franchisee success through shared resources, marketing efforts, and operational best practices. This executive role involves fostering collaboration among independent owners to drive efficiency and expand market presence throughout the U.S., Puerto Rico, and Canada. By championing cooperative strategies, Eric Ladwig strengthens the overall brand value and competitive positioning of The UPS Store. The Co-Op President's responsibilities include developing and implementing programs that benefit the entire franchise system, ensuring alignment with corporate objectives. Ladwig's leadership ensures the cooperative model effectively supports franchisee growth and operational excellence.

    Beverly Kington - Bk Shipping Services President & Owner

    Beverly Kington, the Bk Shipping Services President & Owner at The UPS Store, directs the comprehensive operations and strategic growth of an independently owned franchise location specializing in shipping services. Kington's leadership emphasizes delivering exceptional customer support and a full spectrum of shipping, printing, and business solutions tailored to client needs. This owner-operator role involves meticulous management of daily operations, staff development, and financial performance to ensure the location's profitability and market relevance. By cultivating strong client relationships and implementing efficient service protocols, Beverly Kington drives the success of the franchise. The Bk Shipping Services President & Owner's responsibilities include strategic planning for service expansion and maintaining high standards of operational quality. Kington's dedication ensures the franchise serves as a reliable and valuable resource for shipping and business needs.

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    Frequently Asked Questions Regarding The UPS Store Top Executives and Leadership Team

    Who leads The UPS Store?
    The UPS Store is led by Andrew Vatsan (Chief Executive Officer), along with executives such as David Druker (President & Chief Executive Officer) and Doreen Powell (President & Chief Executive Officer).
    Who is part of The UPS Store’s executive team?
    The executive team of The UPS Store includes leaders such as Andrew Vatsan (Chief Executive Officer), David Druker (President & Chief Executive Officer), Doreen Powell (President & Chief Executive Officer) and other senior executives.
    How many executives does The UPS Store have?
    The UPS Store has 10 executives leading key business areas.
    What roles are included in The UPS Store’s leadership team?
    The leadership team of The UPS Store includes roles such as Chief Executive Officer, President & Chief Executive Officer, President & Chief Executive Officer, Chief Executive Officer & Owner, Chief Financial Officer.