Leadership Overview
Tangoe has 5 executives leading key functions including revenue generation, technology development, information systems, operational efficiency, and business transformation.
Focused on delivering superior technology expense management, Tangoe empowers global enterprises to optimize spend across telecom, mobile, cloud, and IoT assets through advanced automation and unified insights.
Focused on delivering superior technology expense management, Tangoe empowers global enterprises to optimize spend across telecom, mobile, cloud, and IoT assets through advanced automation and unified insights.
Leadership Roles at Tangoe
Josh Raymond - Chief Operating Officer
Josh Raymond, the Chief Operating Officer at Tangoe, executes the operational strategy and manages the delivery of the unified customer experience. Overseeing the service delivery and client support functions, the Chief Operating Officer ensures that enterprise clients receive consistent value from the company's expense management solutions. This leadership role involves driving process improvements and scaling operational capacity to meet the demands of global enterprises. By optimizing service delivery models and resource allocation, Josh Raymond directly impacts the overall customer satisfaction and retention rates. Ultimately, Raymond secures operational excellence by streamlining internal processes and enhancing service quality. The Chief Operating Officer collaborates with other C-suite leaders to ensure that operational capabilities align with the company's growth objectives. Through rigorous performance management, Raymond maintains high standards for service delivery, ensuring Tangoe provides reliable and actionable insights to clients across all market segments and geographic regions.

Mark Desautelle - Chief Revenue Officer
Mark Desautelle, the Chief Revenue Officer at Tangoe, directs all global sales initiatives and revenue growth strategies. Overseeing the enterprise sales teams, the Chief Revenue Officer ensures alignment with corporate targets while expanding market share across telecom and cloud sectors. This leadership role involves driving North American initiatives and scaling international market presence through targeted digital campaigns. By optimizing the sales funnel and managing complex client relationships, Mark Desautelle directly impacts the company's financial trajectory. Ultimately, Desautelle secures long-term stability by aligning product value with enterprise needs. The Chief Revenue Officer collaborates with the Board to refine pricing models and market positioning, ensuring Tangoe maintains a competitive edge in the technology expense management landscape. Through rigorous performance tracking, Desautelle maintains high standards for revenue predictability and customer acquisition efficiency across all global regions.

Kevin Dunetz - Chief Technology Officer
Kevin Dunetz, the Chief Technology Officer at Tangoe, architects the innovative automation framework powering the company's expense management solutions. Overseeing the engineering and product development teams, the Chief Technology Officer ensures the platform seamlessly integrates with hundreds of global providers. This leadership role involves driving the technical roadmap for cloud, mobile, and IoT asset management tools. By prioritizing scalable infrastructure and robust data processing, Kevin Dunetz directly impacts the efficiency of enterprise resource management. Ultimately, Dunetz secures the technological foundation required for high-volume reporting and real-time insights. The Chief Technology Officer collaborates with the executive team to translate market demands into functional software features, ensuring Tangoe remains at the forefront of industry innovation. Through continuous platform optimization, Dunetz maintains the integrity and performance of the core technology stack, supporting the complex needs of diverse enterprise clients worldwide.
Mark Troller - Chief Information Officer
Mark Troller, the Chief Information Officer at Tangoe, manages the internal information systems and data security protocols essential for enterprise operations. Overseeing the IT infrastructure and cybersecurity posture, the Chief Information Officer ensures the reliability of internal data flows and system availability. This leadership role involves driving digital transformation initiatives that support the company's internal efficiency and data governance standards. By optimizing internal workflows and protecting sensitive client information, Mark Troller directly impacts the operational resilience of the organization. Ultimately, Troller secures the digital environment necessary for seamless cross-departmental collaboration. The Chief Information Officer collaborates with the executive leadership to align IT investments with long-term business goals, ensuring Tangoe maintains a secure and agile internal ecosystem. Through proactive system monitoring, Troller mitigates risks and enhances the overall performance of the company's internal technology assets across all global operations.

Patterson Fenelon - Vice President, Business Transformation & Chief of Staff
Patterson Fenelon, the Vice President, Business Transformation & Chief of Staff at Tangoe, drives organizational change and coordinates strategic initiatives across the executive team. Overseeing the execution of high-priority business projects, the Vice President, Business Transformation & Chief of Staff ensures that corporate objectives remain on track and aligned with the company's mission. This leadership role involves driving cross-functional collaboration and streamlining communication between the Board and the leadership team. By optimizing internal processes and facilitating strategic planning, Patterson Fenelon directly impacts the agility and focus of the organization. Ultimately, Fenelon secures the alignment of resources with the company's long-term vision. The Vice President, Business Transformation & Chief of Staff collaborates with all departments to identify opportunities for improvement and efficiency, ensuring Tangoe maintains a cohesive and effective operational structure. Through meticulous project management, Fenelon supports the successful implementation of key business transformations across the entire enterprise.
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