Leadership Overview
Tangerine has 7 executives leading key functions including strategy, banking operations, financial oversight, and risk management.
Focused on delivering accessible financial solutions, Tangerine prioritizes digital-first banking experiences to empower customers across Canada through innovative savings, lending, and investment products.
Focused on delivering accessible financial solutions, Tangerine prioritizes digital-first banking experiences to empower customers across Canada through innovative savings, lending, and investment products.
Leadership Roles at Tangerine
Andrew Branson - Chief Executive Officer
Andrew Branson, the Chief Executive Officer at Tangerine, directs the overarching strategic vision for the organization. Branson architects long-term growth initiatives while overseeing the expansion of personal banking services across the Canadian market. By aligning product development with evolving consumer needs, the Chief Executive Officer ensures Tangerine maintains a competitive edge in the digital finance sector. This leadership role involves constant collaboration with the board to refine fiscal policies and enhance customer engagement metrics. Andrew Branson monitors market trends to identify new opportunities for service diversification, ensuring the bank remains a leader in the financial services industry. Through rigorous oversight of operational efficiency, the Chief Executive Officer drives sustainable performance and strengthens the brand position. Ultimately, Branson secures the future of the institution by fostering a culture of innovation and excellence in every banking interaction.
Terri-Lee Weeks - President & Chief Executive Officer
Terri-Lee Weeks, the President & Chief Executive Officer at Tangerine, manages the daily execution of corporate objectives and high-level business operations. Weeks drives the implementation of customer-centric banking strategies, ensuring that savings and loan products meet the diverse requirements of the Canadian client base. As the President & Chief Executive Officer, Weeks coordinates cross-departmental efforts to streamline service delivery and improve digital platform accessibility. This position requires deep engagement with regulatory bodies to maintain compliance while pushing for aggressive market penetration. Terri-Lee Weeks evaluates performance data to optimize resource allocation, directly impacting the profitability of the bank. By championing technological integration, the President & Chief Executive Officer enhances the overall user experience. Weeks maintains a focus on operational excellence, ensuring that every financial service provided aligns with the core mission of simplifying banking for all clients.
Phelane Phomane - Group Chief Executive Officer
Phelane Phomane, the Group Chief Executive Officer at Tangerine, oversees the broader organizational structure and international market alignment. Phomane architects the group-wide strategy to ensure consistent service quality across all financial portfolios, including credit cards and investment advice. As the Group Chief Executive Officer, Phomane manages complex stakeholder relationships and drives the expansion of the bank's footprint within the North American financial landscape. This role involves setting high-level performance benchmarks and ensuring that all business units adhere to the overarching corporate philosophy. Phelane Phomane monitors systemic risks and implements mitigation strategies to protect the institution's assets. By fostering synergy between different banking divisions, the Group Chief Executive Officer optimizes operational output and supports long-term financial stability. Phomane leads with a focus on scalability, ensuring that the bank remains agile in a rapidly changing economic environment.
Millicent Poon - Chief Financial Officer, Tangerine Bank
Millicent Poon, the Chief Financial Officer, Tangerine Bank at Tangerine, directs the financial planning, reporting, and analysis functions of the organization. Poon architects the budgetary framework that supports the bank's diverse range of financial services, including loans and savings accounts. As the Chief Financial Officer, Tangerine Bank, Poon manages capital allocation to ensure the institution maintains a strong balance sheet while funding growth initiatives. This role involves rigorous oversight of fiscal performance and the preparation of financial statements for stakeholders. Millicent Poon collaborates with other C-suite leaders to evaluate the economic viability of new product launches and market expansions. By optimizing tax strategies and managing liquidity, the Chief Financial Officer, Tangerine Bank ensures the long-term financial health of the company. Poon maintains strict adherence to accounting standards, providing the transparency necessary for sustained investor confidence and operational success.

Kiyoto Hirai - Founder & President
Kiyoto Hirai, the Founder & President at Tangerine, provides the foundational vision and leadership that guides the bank's market positioning. Hirai architects the core values and service philosophy that define the institution's approach to personal and business banking. As the Founder & President, Hirai maintains a focus on long-term innovation, ensuring that the bank continues to challenge traditional financial models through digital disruption. This role involves mentoring executive leadership and fostering a culture of creativity that permeates the entire organization. Kiyoto Hirai evaluates the competitive landscape to identify emerging opportunities for service expansion and brand development. By championing the original mission of accessible finance, the Founder & President ensures that the bank remains true to its roots while adapting to modern consumer demands. Hirai drives the strategic direction, ensuring that every initiative supports the bank's reputation for excellence and customer-centricity.
Ann Pawluk - Chief of Staff To the Chief Risk Officer
Ann Pawluk, the Chief of Staff To the Chief Risk Officer at Tangerine, coordinates the strategic activities of the risk management department. Pawluk architects internal communication frameworks that allow the Chief Risk Officer to effectively monitor credit, market, and operational risks. As the Chief of Staff To the Chief Risk Officer, Pawluk manages the flow of critical information between the risk team and the executive board, ensuring that all decision-making processes remain data-driven and compliant with Canadian banking regulations. Ann Pawluk oversees the implementation of risk mitigation protocols that protect the bank's capital and reputation. By streamlining administrative workflows, the Chief of Staff To the Chief Risk Officer enhances the efficiency of the entire risk department. Pawluk supports the development of robust security measures, ensuring that the bank maintains a secure environment for all personal and business checking accounts.
Lora Paglia - Chief Operations Officer
Lora Paglia, the Chief Operations Officer at Tangerine, manages the end-to-end operational processes that power the bank's digital and physical service delivery. Paglia architects scalable workflows that support the seamless processing of personal and business banking transactions. As the Chief Operations Officer, Paglia oversees the infrastructure behind credit card services and financial advice platforms, ensuring high availability and performance. This role involves driving efficiency improvements across all back-office functions to reduce costs and enhance customer satisfaction. Lora Paglia coordinates with technology teams to integrate new digital tools that simplify the banking experience for clients across Canada. By monitoring operational metrics, the Chief Operations Officer identifies bottlenecks and implements solutions to maintain high service standards. Paglia ensures that the bank's operational capacity aligns with the strategic growth goals, supporting the overall mission of providing accessible and reliable financial services.
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