Tangerine Executive and Leadership Team

July, 2026

Leadership Overview

Tangerine has 6 executives leading key functions including strategy, finance, and operations.

Driven by a commitment to customer-centric digital banking, Tangerine provides accessible financial solutions across Canada, fostering financial well-being through innovation and straightforward service.

Leadership Roles at Tangerine

  • Chief Executive Officer - Balu Thampi
  • Group Chief Executive Officer - Phelane Phomane
  • President & Chief Executive Officer - Terri-lee Weeks
  • Chief Financial Officer, Tangerine Bank - Millicent Poon
  • Founder & President - Kiyoto Hirai
  • Chief of Staff To the Chief Risk Officer - Ann Pawluk
  • Balu Thampi - Chief Executive Officer

    Balu Thampi, the Chief Executive Officer at Tangerine, directs the overall strategic vision and operational execution for the Canadian digital banking institution. Overseeing all major departments, Thampi ensures alignment with the company's mission to provide accessible and innovative financial services. This leadership role involves driving growth initiatives and maintaining the competitive edge in the digital finance landscape. By optimizing customer engagement strategies, Balu Thampi directly impacts Tangerine's market position and client satisfaction. Ultimately, Thampi secures the long-term financial health and strategic direction of the organization.

    Phelane Phomane - Group Chief Executive Officer

    Phelane Phomane, the Group Chief Executive Officer at Tangerine, spearheads the overarching group strategy and performance across all business units. Phomane's mandate includes fostering synergistic relationships between different operational segments and ensuring the group's collective objectives are met. This executive position requires a deep understanding of the financial services sector and a forward-thinking approach to market challenges. By championing strategic partnerships and resource allocation, Phelane Phomane enhances the group's overall market influence and operational efficiency. The focus remains on sustainable growth and robust financial outcomes for the entire organization.

    Terri-lee Weeks - President & Chief Executive Officer

    Terri-lee Weeks, the President & Chief Executive Officer at Tangerine, leads the company's strategic direction and day-to-day operations. Weeks is responsible for executing the business plan, driving innovation in digital banking services, and ensuring a superior customer experience. This critical role involves overseeing all functional areas, from product development to customer service, to maintain Tangerine's position as a leading digital financial institution. By fostering a culture of agility and customer focus, Terri-lee Weeks ensures the company adapts to evolving market demands and client needs. The ultimate objective is to deliver consistent value and growth.

    Millicent Poon - Chief Financial Officer, Tangerine Bank

    Millicent Poon, the Chief Financial Officer, Tangerine Bank at Tangerine, manages the financial health and strategic fiscal planning for the Canadian banking entity. Poon oversees all financial operations, including accounting, budgeting, forecasting, and financial reporting, ensuring compliance with regulatory standards. This executive position is vital for maintaining investor confidence and supporting the company's growth objectives through sound financial management. By analyzing financial performance and identifying opportunities for cost optimization, Millicent Poon directly contributes to Tangerine's profitability and stability. The focus remains on robust financial controls and strategic capital allocation.
    Millicent Poon

    Kiyoto Hirai - Founder & President

    Kiyoto Hirai, the Founder & President at Tangerine, established the foundational vision and continues to guide the strategic trajectory of the digital banking company. Hirai's leadership focuses on innovation, customer advocacy, and maintaining the core principles that define Tangerine's unique market approach. This executive role involves high-level strategic decision-making and fostering relationships with key stakeholders to ensure sustained growth and market relevance. By championing the company's founding ethos, Kiyoto Hirai ensures that Tangerine remains at the forefront of digital financial services. The ongoing mission is to empower Canadians with accessible and user-friendly banking solutions.

    Ann Pawluk - Chief of Staff To the Chief Risk Officer

    Ann Pawluk, the Chief of Staff To the Chief Risk Officer at Tangerine, provides critical support and strategic coordination for the risk management function. Pawluk facilitates the execution of risk mitigation strategies and ensures effective communication between the Chief Risk Officer and various operational teams. This role is essential for maintaining a strong risk-aware culture throughout the organization and supporting the integrity of financial operations. By streamlining processes and managing key initiatives, Ann Pawluk enhances the efficiency and effectiveness of the risk oversight framework. The objective is to safeguard the company's assets and reputation.

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    Frequently Asked Questions Regarding Tangerine Top Executives and Leadership Team

    Who leads Tangerine?
    Tangerine is led by Balu Thampi (Chief Executive Officer), along with executives such as Phelane Phomane (Group Chief Executive Officer) and Terri-lee Weeks (President & Chief Executive Officer).
    Who is part of Tangerine’s executive team?
    The executive team of Tangerine includes leaders such as Balu Thampi (Chief Executive Officer), Phelane Phomane (Group Chief Executive Officer), Terri-lee Weeks (President & Chief Executive Officer) and other senior executives.
    How many executives does Tangerine have?
    Tangerine has 6 executives leading key business areas.
    What roles are included in Tangerine’s leadership team?
    The leadership team of Tangerine includes roles such as Chief Executive Officer, Group Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Tangerine Bank, Founder & President.