System One Executive and Leadership Team

November, 2026

Leadership Overview

System One has 5 executives leading key functions including strategy, information technology, human resources, operations, and digital creative services.

Focused on bridging the gap between strategy and execution, System One delivers specialized workforce solutions and technical expertise to mission-critical industries, ensuring operational excellence for complex projects.

Leadership Roles at System One

  • Chief Executive Officer - Paulo Zanoelo
  • President & Chief Operating Officer - Greg Lignelli
  • President, Digital & Creative - Rachel Peters
  • Chief Information Officer - Lisa Biondi
  • Chief Human Resources Officer - Susan Burgess Tencza
  • Paulo Zanoelo - Chief Executive Officer

    Paulo Zanoelo, the Chief Executive Officer at System One, directs the overarching strategic vision and long-term growth trajectory of the organization. By aligning specialized workforce solutions with the evolving needs of mission-critical industries, the Chief Executive Officer ensures that the company maintains a competitive edge in technical staffing and project execution. Paulo Zanoelo oversees the integration of consulting and operational capabilities to support large-scale public and private sector initiatives. This leadership role involves constant collaboration with the Board to refine business models that prioritize precision and compliance. Through the optimization of internal resources and the expansion of service offerings, the Chief Executive Officer drives the company toward sustainable market impact. By fostering a culture of operational agility, Zanoelo enables the organization to translate high-level objectives into actionable outcomes for clients operating in complex, high-stakes environments.
    Paulo Zanoelo

    Greg Lignelli - President & Chief Operating Officer

    Greg Lignelli, the President & Chief Operating Officer at System One, executes the daily operational strategies that enable the delivery of specialized workforce solutions. By overseeing the integration of consulting, staffing, and project execution, the President & Chief Operating Officer ensures that all client engagements meet rigorous standards for precision and efficiency. Greg Lignelli manages the operational agility required to support large-scale initiatives in highly technical industries. This leadership role involves coordinating cross-functional teams to translate strategic goals into tangible outcomes for public and private sector partners. By optimizing internal processes and resource allocation, Lignelli drives the company's ability to navigate complex environments where the margin for error remains minimal. The President & Chief Operating Officer maintains a focus on operational excellence, ensuring that the organization consistently provides the technical proficiency necessary for clients to achieve critical objectives across diverse regional markets.
    Greg Lignelli

    Rachel Peters - President, Digital & Creative

    Rachel Peters, the President, Digital & Creative at System One, directs the expansion of specialized digital services and creative workforce solutions. By leveraging technical expertise to address the unique needs of clients in mission-critical industries, the President, Digital & Creative ensures that the company provides comprehensive support for complex operational initiatives. Rachel Peters oversees the development of digital strategies that integrate seamlessly with the organization's broader consulting and staffing capabilities. This role involves driving innovation in creative service delivery to help clients navigate rapidly evolving market landscapes. By aligning digital initiatives with the company's core philosophy of bridging strategy and execution, Peters supports the delivery of high-impact outcomes. The President, Digital & Creative continuously monitors industry trends to ensure that the company's digital and creative resources remain at the forefront of technical proficiency, ultimately enhancing the organization's ability to support clients in high-stakes environments.

    Lisa Biondi - Chief Information Officer

    Lisa Biondi, the Chief Information Officer at System One, architects the digital infrastructure required to support complex professional services and workforce solutions. By implementing scalable technology platforms, the Chief Information Officer ensures that data integrity and operational efficiency remain at the forefront of the company's service delivery model. Lisa Biondi manages the technological landscape that enables the mobilization of highly skilled talent across diverse technical industries. This role involves securing critical systems against vulnerabilities while providing the analytical tools necessary for project execution. By aligning information technology initiatives with the broader business objectives of the organization, Biondi supports the seamless integration of consulting and staffing services. The Chief Information Officer continuously evaluates emerging technologies to enhance the company's ability to navigate complex environments, ultimately ensuring that all digital assets contribute to the successful delivery of mission-critical client projects.

    Susan Burgess Tencza - Chief Human Resources Officer

    Susan Burgess Tencza, the Chief Human Resources Officer at System One, drives the talent acquisition and workforce development strategies essential for a diversified professional services organization. By identifying and mobilizing highly skilled professionals, the Chief Human Resources Officer ensures that the company possesses the technical expertise required for mission-critical industries. Susan Burgess Tencza oversees the alignment of human capital initiatives with the organization's commitment to operational excellence and compliance. This leadership role involves cultivating a high-performance culture that bridges the gap between strategic objectives and daily execution. By managing complex staffing requirements across various sectors, Tencza supports the company's ability to deliver scalable resources to clients. The Chief Human Resources Officer continuously refines recruitment and retention programs to maintain the deep domain expertise that defines the company's market position, ensuring that the workforce remains capable of navigating high-stakes operational challenges.
    Susan Burgess Tencza

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    Frequently Asked Questions Regarding System One Top Executives and Leadership Team

    Who leads System One?
    System One is led by Paulo Zanoelo (Chief Executive Officer), along with executives such as Greg Lignelli (President & Chief Operating Officer) and Rachel Peters (President, Digital & Creative).
    Who is part of System One’s executive team?
    The executive team of System One includes leaders such as Paulo Zanoelo (Chief Executive Officer), Greg Lignelli (President & Chief Operating Officer), Rachel Peters (President, Digital & Creative) and other senior executives.
    How many executives does System One have?
    System One has 5 executives leading key business areas.
    What roles are included in System One’s leadership team?
    The leadership team of System One includes roles such as Chief Executive Officer, President & Chief Operating Officer, President, Digital & Creative, Chief Information Officer, Chief Human Resources Officer.