System One Executive and Leadership Team

October, 2026

Leadership Overview

System One has 5 executives leading key functions including strategy, information technology, operations, human resources, and digital creative services.

Focused on bridging the gap between strategy and execution, System One delivers specialized workforce solutions and technical expertise to mission-critical industries, ensuring operational excellence for complex, high-stakes projects.

Leadership Roles at System One

  • Chief Executive Officer - Paulo Zanoelo
  • President & Chief Operating Officer - Greg Lignelli
  • President, Digital & Creative - Rachel Peters
  • Chief Information Officer - Lisa Biondi
  • Chief Human Resources Officer - Susan Burgess Tencza
  • Paulo Zanoelo - Chief Executive Officer

    Paulo Zanoelo, the Chief Executive Officer at System One, directs the overarching strategic vision and long-term growth trajectory of the organization. Zanoelo oversees the integration of consulting, staffing, and project execution capabilities to ensure the company maintains a competitive edge in highly technical industries. By aligning corporate objectives with client needs, the Chief Executive Officer drives the expansion of service models across diverse sectors. Zanoelo fosters a culture of operational agility, enabling the firm to mobilize skilled talent for mission-critical initiatives. This leadership role involves constant collaboration with the Board to refine market positioning and enhance service delivery standards. Through the implementation of scalable resource frameworks, Paulo Zanoelo ensures that the organization consistently meets complex operational demands. Ultimately, Zanoelo secures the firm's reputation as a premier provider of professional services by prioritizing precision, compliance, and technical proficiency in every client engagement.
    Paulo Zanoelo

    Greg Lignelli - President & Chief Operating Officer

    Greg Lignelli, the President & Chief Operating Officer at System One, manages the daily operational execution of the company's diversified professional services. Lignelli oversees the alignment of technical staffing and project management teams to ensure seamless delivery of client objectives. The President & Chief Operating Officer drives the implementation of operational frameworks that support high-stakes projects in mission-critical industries. By coordinating cross-functional departments, Lignelli ensures that the firm maintains the agility required to respond to evolving market demands. This leadership role involves direct oversight of resource allocation and service quality across all regional operations. Greg Lignelli translates high-level corporate strategy into actionable outcomes, fostering efficiency and precision in every project phase. Through the rigorous management of operational processes, Lignelli supports the company's commitment to delivering specialized workforce solutions that enable clients to achieve strategic goals while minimizing the margin for error in complex environments.
    Greg Lignelli

    Rachel Peters - President, Digital & Creative

    Rachel Peters, the President, Digital & Creative at System One, leads the specialized division focused on delivering innovative digital solutions and creative workforce strategies. Peters oversees the integration of design, content, and digital project execution into the company's broader service model. The President, Digital & Creative drives the development of creative resources that support clients in highly technical industries, ensuring that communication and digital presence align with strategic objectives. By managing a team of creative professionals, Peters ensures that the firm provides comprehensive support for complex operational initiatives. This leadership role involves collaborating with other C-suite executives to embed digital proficiency into the company's core service offerings. Rachel Peters fosters an environment of innovation, enabling the organization to translate high-level marketing and digital goals into actionable outcomes. Through the strategic oversight of the digital and creative portfolio, Peters enhances the firm's ability to deliver value in environments where technical proficiency and creative precision are essential.

    Lisa Biondi - Chief Information Officer

    Lisa Biondi, the Chief Information Officer at System One, architects the digital infrastructure necessary to support complex workforce solutions and technical staffing operations. Biondi oversees the deployment of secure, scalable technology platforms that enable the firm to manage large-scale data requirements across North American markets. The Chief Information Officer ensures that all internal systems align with the company's mission of bridging the gap between strategy and execution. By optimizing digital workflows, Biondi enhances the efficiency of project delivery for clients operating in mission-critical environments. This leadership role involves managing cybersecurity protocols and data integrity to maintain the high standards of compliance required by public and private sector partners. Lisa Biondi drives the adoption of innovative tools that streamline talent acquisition and resource management. Through the strategic oversight of information technology, Biondi empowers the organization to navigate complex technical landscapes with precision and operational agility.

    Susan Burgess Tencza - Chief Human Resources Officer

    Susan Burgess Tencza, the Chief Human Resources Officer at System One, directs the talent acquisition and workforce development strategies essential for supporting mission-critical industries. Tencza oversees the recruitment of highly skilled professionals who possess the technical expertise required for complex operational initiatives. The Chief Human Resources Officer ensures that the company's internal culture remains aligned with the goal of bridging the gap between strategy and execution. By managing large-scale talent pipelines, Tencza enables the firm to provide scalable resources to public and private sector clients. This leadership role involves designing comprehensive training and retention programs that maintain the organization's competitive advantage in technical staffing. Susan Burgess Tencza drives initiatives that prioritize compliance and professional excellence across the entire workforce. Through the strategic management of human capital, Tencza ensures that the company consistently delivers the specialized talent necessary for clients to navigate complex environments where precision remains paramount.
    Susan Burgess Tencza

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    Frequently Asked Questions Regarding System One Top Executives and Leadership Team

    Who leads System One?
    System One is led by Paulo Zanoelo (Chief Executive Officer), along with executives such as Greg Lignelli (President & Chief Operating Officer) and Rachel Peters (President, Digital & Creative).
    Who is part of System One’s executive team?
    The executive team of System One includes leaders such as Paulo Zanoelo (Chief Executive Officer), Greg Lignelli (President & Chief Operating Officer), Rachel Peters (President, Digital & Creative) and other senior executives.
    How many executives does System One have?
    System One has 5 executives leading key business areas.
    What roles are included in System One’s leadership team?
    The leadership team of System One includes roles such as Chief Executive Officer, President & Chief Operating Officer, President, Digital & Creative, Chief Information Officer, Chief Human Resources Officer.