Leadership Overview
Synchrony has 10 executives leading key functions including strategy, client development, technology, finance, operations, marketing, and corporate planning.
Focused on delivering innovative consumer financial services, Synchrony empowers retailers and healthcare providers through tailored credit programs, banking products, and digital payment solutions that drive long-term economic growth.
Focused on delivering innovative consumer financial services, Synchrony empowers retailers and healthcare providers through tailored credit programs, banking products, and digital payment solutions that drive long-term economic growth.
Leadership Roles at Synchrony
Brian Doubles - President & Chief Executive Officer
Brian Doubles, the President & Chief Executive Officer at Synchrony, directs the overarching strategic vision for the consumer financial services firm. This leadership role involves managing complex relationships with retailers and healthcare providers to expand private-label credit programs. By overseeing the entire organizational structure, the President & Chief Executive Officer ensures alignment between banking products and evolving market demands. Brian Doubles maintains a focus on digital transformation to enhance consumer financing accessibility across North American markets. Through rigorous capital allocation and risk management, the President & Chief Executive Officer drives sustainable revenue growth. This executive maintains constant communication with the Board to refine long-term objectives. By prioritizing operational excellence, the President & Chief Executive Officer secures the competitive position of the firm within the broader financial landscape. Ultimately, the President & Chief Executive Officer fosters a culture of innovation that supports the diverse needs of millions of account holders.

Jayant Mistry - Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking
Jayant Mistry, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking at Synchrony, manages the financial health and treasury operations for the consumer banking division. This role involves overseeing capital planning, liquidity management, and financial reporting to ensure regulatory compliance. By directing fiscal strategy, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking supports the growth of savings products and installment financing. Jayant Mistry coordinates with executive leadership to optimize the balance sheet and mitigate financial risks. This leadership position requires constant analysis of market conditions to inform investment decisions. By maintaining rigorous financial controls, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking ensures the stability of banking operations. This executive drives the development of financial models that reflect the unique needs of the consumer banking market. Through strategic treasury management, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking secures the long-term financial viability of the firm.
David Marsh - Chief of Staff & Vice President, Client Development Lowe's Relationship
David Marsh, the Chief of Staff & Vice President, Client Development Lowe's Relationship at Synchrony, manages the strategic partnership between the financial institution and major retail entities. This role involves architecting growth initiatives that integrate private-label credit programs into the retail customer experience. By coordinating cross-functional teams, the Chief of Staff & Vice President, Client Development Lowe's Relationship ensures that financing solutions meet specific retail requirements. David Marsh oversees the expansion of payment solutions to drive transaction volume and consumer loyalty. This leadership position requires constant collaboration with internal stakeholders to optimize service delivery. By analyzing market trends, the Chief of Staff & Vice President, Client Development Lowe's Relationship identifies new opportunities for installment financing. This executive ensures that the partnership remains a cornerstone of the company's retail strategy. Through precise execution of client-focused programs, the Chief of Staff & Vice President, Client Development Lowe's Relationship strengthens the market presence of the firm.
Jim Beck - Vice President, Chief Technology Officer Facilities Engineering
Jim Beck, the Vice President, Chief Technology Officer Facilities Engineering at Synchrony, directs the technical infrastructure supporting the physical and digital facilities of the organization. This role involves architecting robust engineering solutions that maintain the reliability of banking systems. By overseeing facility-related technology, the Vice President, Chief Technology Officer Facilities Engineering ensures that operational environments remain secure and efficient. Jim Beck manages the integration of advanced engineering standards to support the broader financial services mission. This leadership position requires constant coordination with operations teams to minimize downtime and optimize resource utilization. By implementing scalable technical frameworks, the Vice President, Chief Technology Officer Facilities Engineering supports the high-volume demands of consumer financing. This executive drives the modernization of internal systems to improve overall productivity. Through technical oversight, the Vice President, Chief Technology Officer Facilities Engineering ensures that the infrastructure remains resilient against evolving operational challenges within the financial sector.
Florin Arghirescu - Chief Technology Officer & Executive VP
Florin Arghirescu, the Chief Technology Officer & Executive VP at Synchrony, directs the enterprise-wide digital strategy and technological innovation. This role involves architecting secure cloud platforms and data analytics capabilities that power consumer credit programs. By overseeing the technology roadmap, the Chief Technology Officer & Executive VP ensures that digital payment solutions remain at the forefront of the industry. Florin Arghirescu manages large-scale engineering teams to deliver high-performance software that enhances the user experience. This leadership position requires constant collaboration with other C-suite members to align technical capabilities with business objectives. By implementing cutting-edge cybersecurity measures, the Chief Technology Officer & Executive VP protects sensitive financial data across all platforms. This executive drives the adoption of emerging technologies to improve operational efficiency. Through strategic investment in digital infrastructure, the Chief Technology Officer & Executive VP enables the firm to scale its financial services effectively in a competitive global market.

Amy White - Senior Vice President, Chief of Staff - Technology and Operations
Amy White, the Senior Vice President, Chief of Staff - Technology and Operations at Synchrony, manages the operational alignment between technical departments and business units. This role involves streamlining internal processes to enhance the delivery of financial services. By overseeing cross-departmental initiatives, the Senior Vice President, Chief of Staff - Technology and Operations ensures that technology projects support broader corporate goals. Amy White coordinates with leadership to prioritize resource allocation and improve project execution speed. This leadership position requires constant monitoring of operational metrics to identify areas for improvement. By fostering collaboration between technology and operations, the Senior Vice President, Chief of Staff - Technology and Operations drives efficiency across the organization. This executive ensures that strategic initiatives receive the necessary support to succeed. Through meticulous planning and execution, the Senior Vice President, Chief of Staff - Technology and Operations maintains the operational integrity of the firm's diverse product offerings.
Christopher Merrill - Chief Marketing Officer, Digital
Christopher Merrill, the Chief Marketing Officer, Digital at Synchrony, directs the digital marketing strategy to expand the reach of credit and payment solutions. This role involves architecting data-driven campaigns that increase consumer engagement across online channels. By overseeing digital brand presence, the Chief Marketing Officer, Digital ensures that the firm remains a preferred choice for installment financing. Christopher Merrill manages the integration of marketing technology to personalize the customer journey. This leadership position requires constant analysis of digital performance metrics to optimize acquisition costs. By collaborating with product teams, the Chief Marketing Officer, Digital aligns marketing efforts with the launch of new banking products. This executive drives the growth of the digital customer base through targeted outreach and innovative content. Through strategic digital positioning, the Chief Marketing Officer, Digital strengthens the market impact of the firm in the rapidly evolving landscape of consumer financial services.

Nihal Sabharwal - Vice President, Chief of Staff and Corporate Strategy, India
Nihal Sabharwal, the Vice President, Chief of Staff and Corporate Strategy, India at Synchrony, directs the strategic planning and operational execution for the regional presence in India. This role involves architecting growth initiatives that leverage local talent to support global financial services. By overseeing corporate strategy, the Vice President, Chief of Staff and Corporate Strategy, India ensures that regional operations align with the overarching mission of the firm. Nihal Sabharwal manages the coordination between local teams and global leadership to drive efficiency. This leadership position requires constant evaluation of the regional market to identify opportunities for expansion. By fostering a culture of innovation, the Vice President, Chief of Staff and Corporate Strategy, India supports the development of scalable solutions. This executive ensures that the regional office contributes significantly to the global operational goals. Through strategic oversight, the Vice President, Chief of Staff and Corporate Strategy, India strengthens the international footprint of the organization.
Kristen Manginelli - Chief Marketing Officer, Health & Wellness
Kristen Manginelli, the Chief Marketing Officer, Health & Wellness at Synchrony, directs the marketing strategy for financing solutions within the healthcare sector. This role involves architecting programs that assist patients in accessing necessary medical services through flexible payment options. By overseeing brand initiatives for healthcare providers, the Chief Marketing Officer, Health & Wellness ensures that the firm remains a leader in medical financing. Kristen Manginelli manages partnerships with healthcare networks to increase the adoption of private-label credit programs. This leadership position requires constant collaboration with clinical and administrative stakeholders to understand the unique needs of the health market. By analyzing patient financing trends, the Chief Marketing Officer, Health & Wellness drives the development of targeted marketing campaigns. This executive ensures that the firm provides value to both providers and patients. Through strategic market engagement, the Chief Marketing Officer, Health & Wellness expands the influence of the company in the healthcare industry.
Sarad Chhetri - Assistant Vice President & Chief Technology Officer, Governance Lead
Sarad Chhetri, the Assistant Vice President & Chief Technology Officer, Governance Lead at Synchrony, directs the governance frameworks for all technological implementations. This role involves architecting policies that ensure compliance with financial regulations and data security standards. By overseeing the governance lead function, the Assistant Vice President & Chief Technology Officer, Governance Lead ensures that all technical projects adhere to rigorous risk management protocols. Sarad Chhetri manages the audit processes for software development to maintain the integrity of banking systems. This leadership position requires constant coordination with legal and compliance teams to address evolving regulatory requirements. By implementing robust governance structures, the Assistant Vice President & Chief Technology Officer, Governance Lead supports the secure delivery of consumer financing services. This executive drives the standardization of technical practices across the firm. Through diligent oversight, the Assistant Vice President & Chief Technology Officer, Governance Lead protects the firm from operational and regulatory risks.
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