Leadership Overview
Synchrony has 10 executives leading key functions including strategy, marketing, technology, and finance.
Driven by innovation, Synchrony provides credit cards, installment financing, banking products, and payment solutions, partnering with retailers and brands to offer private-label credit programs and consumer financing services.
Driven by innovation, Synchrony provides credit cards, installment financing, banking products, and payment solutions, partnering with retailers and brands to offer private-label credit programs and consumer financing services.
Leadership Roles at Synchrony
Brian Doubles - President & Chief Executive Officer
Brian Doubles, the President & Chief Executive Officer at Synchrony, directs the company's overall strategic vision and operational execution. Overseeing all business units, the President & Chief Executive Officer ensures the delivery of comprehensive consumer financial services, including credit cards, installment financing, and banking products. This leadership role involves forging strategic partnerships with retailers, healthcare providers, and brands to expand private-label credit programs and consumer financing services across North America. By driving innovation in payment solutions, Brian Doubles ensures Synchrony maintains a competitive edge in the U.S. consumer finance market. The President & Chief Executive Officer's focus remains on sustainable growth and enhancing customer value through advanced financial technology and personalized service offerings.
Vandana Gulhati - Chief Financial Officer (Asia)
Vandana Gulhati, the Chief Financial Officer (Asia) at Synchrony, directs all financial operations and strategic financial planning across the Asian markets. This executive role involves managing fiscal activities, including budgeting, forecasting, and financial reporting, to support Synchrony's expansion and operations in the region. Vandana Gulhati ensures compliance with local financial regulations and drives financial strategies that align with global corporate objectives. The Chief Financial Officer (Asia) oversees investment strategies and risk management to optimize financial performance and profitability within the Asian territories. By providing critical financial insights, Vandana Gulhati supports informed decision-making and contributes to the sustained financial health and growth of Synchrony's presence in Asia.
Jayant Mistry - Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking
Jayant Mistry, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking at Synchrony, oversees the financial strategy and treasury operations for the consumer banking segment. This executive role involves managing financial planning, budgeting, forecasting, and capital management to support the growth and profitability of Synchrony's consumer banking products. Jayant Mistry ensures robust financial controls and compliance with regulatory requirements, safeguarding the company's financial integrity. The Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking plays a crucial part in optimizing the financial performance of consumer banking services, including savings products and credit offerings. By providing strategic financial leadership, Jayant Mistry drives value creation and supports the company's mission.
Melanie Hartley - Deputy Chief Financial Officer
Melanie Hartley, the Deputy Chief Financial Officer at Synchrony, supports the Chief Financial Officer in managing the company's overall financial health and strategic fiscal planning. This role involves assisting in the oversight of financial reporting, accounting operations, and the development of financial strategies across Synchrony's business units. Melanie Hartley contributes to financial analysis, risk management, and the implementation of financial policies to ensure compliance and optimize performance. The Deputy Chief Financial Officer collaborates with various departments to provide financial insights and support decision-making processes. By ensuring sound financial management, Melanie Hartley reinforces Synchrony's commitment to fiscal responsibility and sustainable growth in the consumer financial services sector.
Kristen Manginelli - Chief Marketing Officer, Health & Wellness
Kristen Manginelli, the Chief Marketing Officer, Health & Wellness at Synchrony, spearheads all marketing initiatives for the health and wellness sector. This role involves developing and executing comprehensive marketing strategies to promote Synchrony's financial products and services within this specific vertical. Overseeing brand development and customer acquisition, the Chief Marketing Officer, Health & Wellness ensures alignment with the company's broader mission of providing accessible financing solutions. Kristen Manginelli drives campaigns that highlight the benefits of Synchrony's offerings to healthcare providers and consumers, fostering deeper engagement and market penetration. The Chief Marketing Officer, Health & Wellness's efforts directly support the company's objective of expanding its reach and impact in the health and wellness industry through tailored financial solutions.
Patrick Forde - Vice President, Chief Information Officer Staff Operations and Initiatives
Patrick Forde, the Vice President, Chief Information Officer Staff Operations and Initiatives at Synchrony, manages critical operational functions and strategic initiatives within the technology division. This position involves overseeing the operational efficiency and effectiveness of the Chief Information Officer's office, ensuring seamless execution of technology-related projects. Patrick Forde directs staff operations, resource allocation, and process improvements to support Synchrony's broader technology roadmap. The Vice President, Chief Information Officer Staff Operations and Initiatives plays a key part in driving operational excellence and ensuring that technology initiatives align with business objectives. By optimizing internal processes, Patrick Forde contributes to the overall technological advancement and operational stability of the company's financial services platform.
Sarad Chhetri - Assistant Vice President & Chief Technology Officer, Governance Lead
Sarad Chhetri, the Assistant Vice President & Chief Technology Officer, Governance Lead at Synchrony, leads technology governance and compliance efforts. This critical role ensures that Synchrony's technology infrastructure and practices adhere to industry standards, regulatory requirements, and internal policies. Sarad Chhetri oversees the development and implementation of robust governance frameworks, risk management protocols, and compliance procedures for all technology operations. The Assistant Vice President & Chief Technology Officer, Governance Lead works closely with various technology teams to embed governance principles into daily operations and strategic planning. By maintaining strong governance, Sarad Chhetri safeguards the company's technological assets and ensures the integrity and security of its financial platforms.
Christopher Merrill - Chief Marketing Officer, Digital
Christopher Merrill, the Chief Marketing Officer, Digital at Synchrony, drives the company's digital marketing strategies and execution. This executive leads initiatives focused on enhancing online brand presence, customer acquisition, and engagement through digital channels. Christopher Merrill oversees the development and implementation of innovative digital marketing campaigns across various platforms, including social media, search engines, and mobile applications. The Chief Marketing Officer, Digital ensures that Synchrony's digital marketing efforts effectively communicate the value of its credit cards, financing, and banking products to a broad consumer base. By leveraging data analytics and emerging digital technologies, Christopher Merrill aims to optimize marketing ROI and expand Synchrony's digital footprint.
Timothy Christensen - Senior Vice President, Chief Information Officer
Timothy Christensen, the Senior Vice President, Chief Information Officer at Synchrony, directs the company's overall technology strategy and infrastructure. This leadership position involves overseeing the development, implementation, and maintenance of all information systems and technology operations that support Synchrony's diverse financial services. Timothy Christensen ensures that the technology infrastructure is robust, scalable, and secure, enabling the seamless delivery of credit cards, installment financing, and banking products. The Senior Vice President, Chief Information Officer collaborates with business leaders to align technology initiatives with strategic goals, driving innovation and operational efficiency. By managing the company's technology landscape, Timothy Christensen plays a pivotal role in enhancing customer experience and maintaining competitive advantage.
Amy White - Senior Vice President, Chief of Staff - Technology and Operations
Amy White, the Senior Vice President, Chief of Staff - Technology and Operations at Synchrony, provides strategic support and operational oversight for the technology and operations divisions. This role involves coordinating key initiatives, managing cross-functional projects, and ensuring alignment between strategic objectives and operational execution. Amy White works closely with senior leadership to drive efficiency, implement best practices, and enhance the overall performance of technology and operations. The Senior Vice President, Chief of Staff - Technology and Operations facilitates communication and collaboration across departments, ensuring smooth project delivery and effective resource management. By optimizing operational processes, Amy White contributes significantly to Synchrony's ability to deliver innovative financial solutions.
Explore Leadership Teams in Credit Card Processing
Corpay is a global leader in business payments, helping companies of all sizes better track, manage and pay their expenses. Corpay provides customers with a comprehensive suite of online payment solutions including Bill Payment, AP Automation, Cross-Border Payments, Currency Risk Management, and Commercial Card Programs.
Company Leadership
RA
MM
SB
InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 412 global patents and a presence in more than 40 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga.
Company Leadership
KO
DP
AC
Paymob is an infrastructure technology enabler providing payment solutions to empower digital financial service providers across Africa and the Middle East through innovative mobile wallet technology that gives the institute's clients access to finance and digital payments.
Company Leadership
MM
Founded in 1999, RCS is a leading consumer finance company that serves more than 2.5 million customers across South Africa, Namibia and Botswana. Having become a wholly-owned subsidiary of global bank BNP Paribas in 2015, the RCS group employs over 2000 people and offers a range of credit and personal finance products including Cards, Loans, Insurance and Car Finance. Today, RCS is the largest provider of white label consumer finance products in South Africa, powering credit solutions for over 30 of South Africa's largest retailers. Committed to uplifting the communities in which it operates, RCS - as part of its CSR initiatives and in partnership with TSIBA Ignition Academy - supports local start-ups through Level Up, an enterprise and supplier initiative. The initiative empowers local starts-ups to grow their businesses through various innovation and mentorship programmes.
Company Leadership SR
TM
Mv
KV
Frequently Asked Questions Regarding Synchrony Top Executives and Leadership Team
