Leadership Overview
Synchrony has 10 executives leading key functions including strategy, home and auto financing, technology operations, digital marketing, consumer banking, health and wellness, information systems, and governance.
Focused on delivering innovative financial solutions, Synchrony empowers consumers and businesses through tailored credit programs, banking products, and seamless payment experiences across the United States.
Focused on delivering innovative financial solutions, Synchrony empowers consumers and businesses through tailored credit programs, banking products, and seamless payment experiences across the United States.
Leadership Roles at Synchrony
Brian Doubles - President & Chief Executive Officer
Brian Doubles, the President & Chief Executive Officer at Synchrony, directs the overarching strategic vision for the consumer financial services organization. This leadership role involves managing complex partnerships with retailers and healthcare providers to expand private-label credit programs. By overseeing the entire corporate portfolio, the President & Chief Executive Officer ensures alignment between banking products and evolving market demands. Brian Doubles maintains a focus on long-term growth through digital transformation and operational excellence. The executive collaborates with the Board to refine capital allocation strategies while driving North American market penetration. Through rigorous oversight of financial performance, the President & Chief Executive Officer secures the stability of the firm. This position requires constant evaluation of competitive landscapes to maintain the company's position as a leader in installment financing and payment solutions. Ultimately, the executive fosters a culture of innovation that supports the broader mission of providing accessible financial services to diverse consumer segments.

Curtis Howse - Chief Executive Officer, Home & Auto & Executive VP
Curtis Howse, the Chief Executive Officer, Home & Auto & Executive VP at Synchrony, manages the specialized financing divisions dedicated to the home improvement and automotive sectors. This role involves architecting credit programs that facilitate large-scale consumer purchases through retail partnerships. By overseeing the expansion of these specific financing verticals, the Chief Executive Officer, Home & Auto & Executive VP ensures that the company captures significant market share in high-value consumer segments. Curtis Howse drives operational efficiency by integrating digital payment solutions into the home and auto customer journey. The executive coordinates with cross-functional teams to optimize risk management protocols while maintaining high service standards. Through strategic planning, the Chief Executive Officer, Home & Auto & Executive VP enhances the value proposition for both merchants and end-users. This leadership function supports the broader corporate goal of diversifying revenue streams. By focusing on these critical industries, the executive strengthens the firm's presence in the competitive landscape of installment financing.

Carol Juel - Chief Executive Officer, Digital & Executive VP
Carol Juel, the Chief Executive Officer, Digital & Executive VP at Synchrony, directs the digital strategy to accelerate the company's transition toward a modern, tech-first financial services provider. This role involves overseeing the development of digital-only banking products and mobile payment solutions. By driving the digital agenda, the Chief Executive Officer, Digital & Executive VP ensures that the firm meets the changing expectations of tech-savvy consumers. Carol Juel collaborates with product and technology teams to launch innovative features that simplify the financing experience. The executive manages the digital transformation roadmap to increase operational efficiency and customer satisfaction. Through strategic leadership, the Chief Executive Officer, Digital & Executive VP expands the company's reach in the digital marketplace. This position requires a focus on user-centric design and rapid innovation. By prioritizing digital growth, the executive enables the organization to remain at the forefront of the financial services industry, providing seamless and accessible solutions to a broad consumer base.

Jayant Mistry - Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking
Jayant Mistry, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking at Synchrony, manages the financial health and capital structure of the consumer banking division. This role involves overseeing treasury operations, liquidity management, and financial reporting for the firm's banking products. By directing fiscal planning, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking ensures that the company maintains a robust balance sheet to support its lending activities. Jayant Mistry collaborates with executive leadership to assess the financial impact of new credit programs and market expansions. The executive monitors economic indicators to mitigate risk and optimize capital deployment. Through precise financial oversight, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking supports the company's ability to provide consistent financing services. This leadership position requires a focus on regulatory compliance and long-term financial sustainability. By managing these critical fiscal functions, the executive enables the organization to pursue growth opportunities while maintaining stability in the consumer banking sector.
Amy White - Senior Vice President, Chief of Staff - Technology and Operations
Amy White, the Senior Vice President, Chief of Staff - Technology and Operations at Synchrony, coordinates the intersection of technical infrastructure and daily business execution. This role involves streamlining communication between the technology department and operational units to ensure seamless delivery of financial services. By overseeing internal initiatives, the Senior Vice President, Chief of Staff - Technology and Operations drives efficiency across the organization's digital platforms. Amy White manages complex projects that support the company's banking products and payment solutions. The executive facilitates collaboration among senior leaders to align technical roadmaps with corporate objectives. Through rigorous process improvement, the Senior Vice President, Chief of Staff - Technology and Operations optimizes resource allocation and project timelines. This leadership position requires a deep understanding of the firm's technological capabilities and operational requirements. By maintaining focus on internal alignment, the executive supports the company's ability to scale its consumer financing services effectively while maintaining high standards of service delivery.
Christopher Merrill - Chief Marketing Officer, Digital
Christopher Merrill, the Chief Marketing Officer, Digital at Synchrony, architects the digital marketing strategy to increase brand visibility and consumer engagement. This role involves leveraging data analytics to refine the promotion of credit cards and payment solutions across online channels. By overseeing digital acquisition campaigns, the Chief Marketing Officer, Digital drives growth in the company's user base. Christopher Merrill collaborates with product teams to ensure that marketing initiatives reflect the latest advancements in financial technology. The executive manages the digital brand presence to maintain a competitive edge in the consumer finance market. Through targeted outreach, the Chief Marketing Officer, Digital optimizes the customer acquisition funnel and enhances user retention. This leadership function supports the broader corporate mission by connecting consumers with tailored financial products. By focusing on digital innovation, the executive ensures that the company remains at the forefront of the evolving financial services landscape, effectively reaching diverse audiences through modern, data-driven marketing strategies.

Kristen Manginelli - Chief Marketing Officer, Health & Wellness
Kristen Manginelli, the Chief Marketing Officer, Health & Wellness at Synchrony, directs the marketing strategy for financing solutions within the healthcare sector. This role involves building partnerships with healthcare providers to offer patients accessible payment options for medical services. By overseeing the promotion of health-focused credit programs, the Chief Marketing Officer, Health & Wellness drives adoption among consumers seeking flexible financing. Kristen Manginelli collaborates with clinical partners to ensure that marketing efforts align with the specific needs of the healthcare industry. The executive manages brand messaging to emphasize the value of accessible care through financial support. Through strategic outreach, the Chief Marketing Officer, Health & Wellness enhances the company's reputation as a trusted partner in the health and wellness space. This leadership function supports the broader corporate goal of expanding into essential service sectors. By focusing on the unique requirements of healthcare financing, the executive ensures that the firm effectively serves patients and providers alike.
Patrick Forde - Vice President, Chief Information Officer Staff Operations and Initiatives
Patrick Forde, the Vice President, Chief Information Officer Staff Operations and Initiatives at Synchrony, manages the operational framework for the information technology department. This role involves overseeing the execution of key IT initiatives that support the company's digital infrastructure. By directing staff operations, the Vice President, Chief Information Officer Staff Operations and Initiatives ensures that technical teams remain aligned with corporate goals. Patrick Forde facilitates the implementation of new systems that enhance the delivery of banking products and payment solutions. The executive coordinates project management efforts to ensure that technology deployments are efficient and secure. Through rigorous oversight of IT operations, the Vice President, Chief Information Officer Staff Operations and Initiatives supports the firm's ability to innovate in the financial services space. This leadership position requires a focus on operational excellence and technical agility. By managing these critical internal functions, the executive enables the organization to maintain a robust and scalable technology environment that serves the needs of consumers and partners.
Florin Arghirescu - Chief Technology Officer & Executive VP
Florin Arghirescu, the Chief Technology Officer & Executive VP at Synchrony, architects the global technology strategy to drive innovation in financial services. This role involves overseeing the development of scalable cloud infrastructure and secure payment platforms. By directing the engineering teams, the Chief Technology Officer & Executive VP ensures that the company's digital products remain competitive and reliable. Florin Arghirescu collaborates with other C-suite leaders to integrate emerging technologies into the firm's core offerings. The executive manages the technological roadmap to support the company's expansion into new markets. Through continuous improvement of software systems, the Chief Technology Officer & Executive VP enhances the user experience for millions of consumers. This leadership function supports the broader corporate mission by providing the technical foundation for all credit and banking services. By focusing on technological advancement, the executive ensures that the organization remains a leader in the digital transformation of the consumer finance industry.

Sarad Chhetri - Assistant Vice President & Chief Technology Officer, Governance Lead
Sarad Chhetri, the Assistant Vice President & Chief Technology Officer, Governance Lead at Synchrony, manages the governance frameworks that ensure the security and compliance of the company's technology stack. This role involves overseeing the implementation of rigorous standards for data protection and system integrity. By directing governance initiatives, the Assistant Vice President & Chief Technology Officer, Governance Lead ensures that all technical operations adhere to regulatory requirements. Sarad Chhetri collaborates with risk management teams to identify and mitigate potential vulnerabilities in the firm's digital infrastructure. The executive establishes policies that guide the development and maintenance of secure banking products. Through constant monitoring of compliance metrics, the Assistant Vice President & Chief Technology Officer, Governance Lead supports the company's commitment to data privacy and operational safety. This leadership position requires a focus on detail and a deep understanding of the evolving cybersecurity landscape. By managing these critical governance functions, the executive protects the firm's assets and maintains consumer trust.
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