Synchrony Executive and Leadership Team

Courtney Gentleman, the Executive Vice President & Chief Executive Officer, Diversified & Value at Synchrony, directs the strategic vision and operational execution for the Diversified and Value segments. This leadership role involves driving growth and profitability through innovative product development and enhanced customer engagement within these key business units. Gentleman oversees the teams responsible for managing relationships with partners in these sectors, ensuring alignment with Synchrony's broader mission of providing accessible financial solutions. The focus remains on optimizing portfolio performance and expanding market reach across diverse consumer bases. Gentleman's oversight ensures the delivery of tailored financial products that meet the evolving needs of customers and partners in the diversified and value-oriented markets. This executive's responsibilities include fostering a culture of excellence and driving operational efficiencies to support sustained business success.

Brian Doubles, the President & Chief Executive Officer at Synchrony, architects the overarching corporate strategy and directs all business operations. Doubles guides the company's expansion in consumer financial services, focusing on credit cards, installment financing, and banking products. This leadership position involves setting the vision for partnerships with retailers, healthcare providers, and brands, ensuring the seamless delivery of private-label credit programs and consumer financing services. Brian Doubles champions innovation across the organization, driving initiatives that enhance customer experience and operational efficiency. The Chief Executive Officer's role includes fostering strong relationships with stakeholders and ensuring the company's financial health and market leadership. By steering the company's direction, Doubles ensures Synchrony remains at the forefront of the financial services industry, adapting to market dynamics and delivering value to customers and partners.

Darrell Owens, the Executive VP & Chief Executive Officer, Lifestyle at Synchrony, leads the strategic direction and operational management for the Lifestyle segment. Owens drives the growth and performance of this division, which encompasses partnerships and financial solutions tailored to consumer lifestyle needs. This executive oversees the development of innovative products and services that enhance customer loyalty and expand market penetration within the lifestyle sector. Darrell Owens's responsibilities include fostering strong relationships with key partners and ensuring the delivery of exceptional customer experiences. The Chief Executive Officer's focus is on identifying emerging trends and opportunities to drive sustainable growth and profitability. Owens's leadership ensures the Lifestyle segment effectively meets the evolving financial demands of consumers in this dynamic market.

Curtis Howse, the Executive Vice President & Chief Executive Officer, Home & Auto at Synchrony, leads the strategic vision and operational execution for the Home and Auto financing sectors. Howse drives growth and innovation within these critical business segments, focusing on delivering tailored financial solutions to consumers and partners. This leadership role involves overseeing the development of robust credit programs and payment services that meet the unique needs of the home and auto markets. Curtis Howse's responsibilities include managing key partnerships and ensuring exceptional customer experiences throughout the financing lifecycle. The Chief Executive Officer's focus is on expanding market share and enhancing profitability by leveraging market insights and operational efficiencies. Howse's strategic direction ensures Synchrony maintains a strong competitive position in the home and auto financing industries.

Jayant Mistry, the Senior Vice President, Chief Financial Officer and Treasurer Consumer Banking at Synchrony, directs the financial strategy and fiscal operations for the consumer banking division. Mistry oversees all aspects of financial planning, budgeting, forecasting, and treasury management to ensure the division's financial health and stability. This leadership role involves managing capital allocation, optimizing financial performance, and ensuring compliance with regulatory requirements. Jayant Mistry's responsibilities include providing critical financial insights to support strategic decision-making and driving initiatives that enhance profitability and shareholder value. The Chief Financial Officer's focus is on maintaining robust financial controls and fostering a culture of financial discipline. Mistry's expertise ensures the consumer banking division operates efficiently and effectively, supporting Synchrony's overall growth objectives.

David Marsh, the Chief of Staff & Vice President, Client Development Lowe's Relationship at Synchrony, spearheads strategic initiatives and client engagement for the critical Lowe's partnership. Marsh ensures seamless collaboration between Synchrony's operational teams and Lowe's, driving the development and execution of tailored financial solutions. This role involves optimizing the client relationship by identifying opportunities for growth and enhancing the customer financing experience. David Marsh's responsibilities include coordinating cross-functional efforts to support Lowe's business objectives, ensuring the effective delivery of credit programs and payment solutions. The Chief of Staff's focus is on operational excellence and strategic alignment, facilitating communication and driving key projects forward. Marsh's leadership ensures the continued success and expansion of this vital client relationship within Synchrony's portfolio.

Christopher Merrill, the Chief Marketing Officer, Digital at Synchrony, drives the digital marketing strategy and execution across all online channels. Merrill oversees the development and implementation of innovative campaigns designed to acquire new customers and deepen engagement with existing ones through digital platforms. This leadership role involves leveraging data analytics and emerging technologies to optimize marketing spend and maximize return on investment. Christopher Merrill's focus is on enhancing Synchrony's digital presence and brand visibility, ensuring a cohesive and compelling customer journey. The Chief Marketing Officer directs teams responsible for content creation, social media engagement, search engine optimization, and digital advertising. Merrill's strategic direction ensures Synchrony effectively reaches and serves its target audiences in the evolving digital landscape.

Amy White, the Senior Vice President, Chief of Staff - Technology and Operations at Synchrony, provides strategic leadership and operational oversight for the technology and operations divisions. White ensures the efficient functioning of critical infrastructure and systems that support Synchrony's diverse financial products and services. This role involves driving process improvements, managing key technology initiatives, and fostering collaboration between departments to enhance operational effectiveness. Amy White's responsibilities include aligning technology roadmaps with business objectives and overseeing the implementation of robust operational frameworks. The Chief of Staff's focus is on streamlining operations, mitigating risks, and ensuring the scalability of technology solutions to support company growth. White's leadership ensures the seamless delivery of services and the continuous enhancement of Synchrony's technological capabilities.

Nihal Sabharwal, the Vice President, Chief of Staff and Corporate Strategy, India at Synchrony, directs strategic planning and operational coordination for the company's India operations. Sabharwal plays a pivotal role in aligning Synchrony's global strategy with local market dynamics, driving initiatives that support business growth and efficiency in India. This leadership position involves overseeing key strategic projects, fostering cross-functional collaboration, and ensuring effective communication across different business units. Nihal Sabharwal's responsibilities include identifying opportunities for market expansion and optimizing operational processes within the Indian context. The Chief of Staff's focus is on executing strategic priorities and enhancing the company's presence and impact in the region. Sabharwal's guidance ensures Synchrony's strategic objectives are effectively translated into actionable plans for its India operations.

Patrick Forde, the Vice President, Chief Information Officer Staff Operations and Initiatives at Synchrony, leads the strategic direction and execution of technology operations and key initiatives across the organization. Forde oversees the management of IT infrastructure, systems development, and operational support to ensure seamless technology delivery. This leadership role involves driving innovation in technology solutions, enhancing cybersecurity measures, and optimizing IT resource allocation. Patrick Forde's responsibilities include aligning technology strategies with business objectives, managing critical IT projects, and ensuring the reliability and scalability of Synchrony's technology platforms. The Chief Information Officer's focus is on leveraging technology to drive operational efficiency and competitive advantage. Forde's guidance ensures Synchrony's technology landscape effectively supports its evolving business needs and strategic goals.