Leadership Overview
Starbucks has 10 executives leading key functions including strategy, operations, marketing, finance, regional management, sustainability, and technology.
Committed to elevating the human connection through coffee, Starbucks delivers premium experiences across global markets while maintaining rigorous standards for ethical sourcing and sustainable retail operations.
Committed to elevating the human connection through coffee, Starbucks delivers premium experiences across global markets while maintaining rigorous standards for ethical sourcing and sustainable retail operations.
Leadership Roles at Starbucks
Brian Niccol - Chairman & Chief Executive Officer
Brian Niccol, the Chairman & Chief Executive Officer at Starbucks, directs the overarching strategic vision for the global coffeehouse chain. Overseeing the integration of retail operations and product innovation, the Chairman & Chief Executive Officer ensures alignment between corporate objectives and the daily experience of millions of customers. This leadership role involves navigating complex market dynamics to sustain growth across company-owned and licensed store portfolios. By prioritizing operational excellence and brand consistency, Brian Niccol drives the long-term financial health of the organization. Through constant engagement with the Board and executive leadership, Niccol shapes the future trajectory of the brand, ensuring that the company remains a leader in the competitive hospitality sector while expanding its footprint in key international markets.

Gregory Sausaman - Chief Executive Officer (Starbucks Master Licensee)
Gregory Sausaman, the Chief Executive Officer (Starbucks Master Licensee) at Starbucks, manages the strategic partnership and operational execution for licensed store networks. Overseeing the adherence to brand standards within the master licensee framework, the Chief Executive Officer (Starbucks Master Licensee) ensures that every licensed location delivers the same quality experience as company-owned stores. This role involves coordinating with corporate leadership to align licensed operations with the broader mission of the organization. By fostering strong relationships with partners, Gregory Sausaman drives growth and market penetration in specific territories. Sausaman focuses on maintaining operational excellence and brand integrity, ensuring that the licensed business model remains a vital component of the company's global strategy. Through effective management of the licensee network, the Chief Executive Officer (Starbucks Master Licensee) expands the reach of the brand into new and diverse consumer segments.

Molly Liu - Chief Executive Officer (China)
Molly Liu, the Chief Executive Officer (China) at Starbucks, directs the strategic growth and operational performance of the company's largest international market. Overseeing the expansion of the store footprint and the development of localized product offerings, the Chief Executive Officer (China) ensures that the brand resonates with the unique preferences of the Chinese consumer. This leadership role involves navigating a highly competitive and fast-paced retail environment to maintain market share. By driving digital transformation and enhancing the customer experience, Molly Liu strengthens the company's position in the region. Liu collaborates with global leadership to align Chinese operations with the company's overarching mission, ensuring that the brand remains a leader in the local coffee culture. Through strategic vision and operational focus, the Chief Executive Officer (China) secures the long-term success of the business in this critical market.
Ryan Ingalls - Director, Finance & Chief Financial Officer, International Coffee & Latin America
Ryan Ingalls, the Director, Finance & Chief Financial Officer, International Coffee & Latin America at Starbucks, manages the fiscal health and capital allocation for key growth regions. Overseeing financial planning and analysis for international coffee operations, the Director, Finance & Chief Financial Officer, International Coffee & Latin America ensures that regional investments align with the company's global profitability targets. This role involves rigorous oversight of budgetary performance and risk management across Latin American markets. By providing critical financial intelligence, Ryan Ingalls supports the executive team in making informed decisions regarding market entry and operational scaling. Ingalls maintains strict control over financial reporting and compliance, ensuring that regional activities remain transparent and efficient. Through disciplined fiscal stewardship, the Director, Finance & Chief Financial Officer, International Coffee & Latin America secures the resources necessary for sustained regional development.
Piero Maggiani - Chief Financial Officer, Latin America & The Caribbean
Piero Maggiani, the Chief Financial Officer, Latin America & The Caribbean at Starbucks, directs the financial strategy and economic performance for operations across the Latin American and Caribbean regions. Overseeing regional capital expenditures and revenue forecasting, the Chief Financial Officer, Latin America & The Caribbean ensures that local business units meet corporate financial objectives. This leadership role involves managing complex currency environments and regulatory landscapes to protect the company's bottom line. By optimizing cost structures and driving operational efficiency, Piero Maggiani supports the expansion of the brand in these high-growth markets. Maggiani collaborates with regional leadership to align financial resources with strategic growth initiatives, ensuring that the company maintains a competitive edge. Through precise financial oversight, the Chief Financial Officer, Latin America & The Caribbean facilitates the sustainable growth of the regional store footprint.
Rowena Burgess - Chief Financial Officer (Australia)
Rowena Burgess, the Chief Financial Officer (Australia) at Starbucks, manages the financial health and economic strategy for the Australian market. Overseeing regional budgeting, financial reporting, and capital management, the Chief Financial Officer (Australia) ensures that local operations remain profitable and aligned with global corporate standards. This role involves analyzing market performance to identify opportunities for cost optimization and revenue growth. By providing accurate financial insights, Rowena Burgess supports the regional leadership team in executing strategic initiatives effectively. Burgess maintains rigorous oversight of fiscal compliance and risk management, ensuring that the business operates with financial integrity. Through disciplined management of resources, the Chief Financial Officer (Australia) contributes to the stability and growth of the brand within the competitive Australian hospitality sector, ensuring that financial performance supports the company's long-term objectives.
Adrit Mishra - Chief Operating Officer
Adrit Mishra, the Chief Operating Officer at Starbucks, manages the complex logistics and daily performance of the global retail network. Overseeing supply chain efficiency and store-level execution, the Chief Operating Officer optimizes the delivery of coffee, tea, and food items to consumers worldwide. This role requires constant coordination with regional teams to maintain high service standards across diverse geographic territories. By streamlining internal processes and enhancing store productivity, Adrit Mishra directly impacts the profitability of the enterprise. Mishra focuses on scaling operational capabilities to support the company's expansion goals while ensuring that every location adheres to the rigorous quality benchmarks established by the brand. Through data-driven decision-making, the Chief Operating Officer maintains the seamless flow of products from roasting facilities to the final point of sale.

Vollie Scott - Director and Chief Marketing Officer, Trading
Vollie Scott, the Director and Chief Marketing Officer, Trading at Starbucks, architects the commercial strategies that drive consumer engagement and product demand. Overseeing the marketing of packaged coffee and ready-to-drink beverages, the Director and Chief Marketing Officer, Trading ensures that the brand remains top-of-mind in a crowded retail landscape. This leadership role involves analyzing market trends to refine promotional campaigns and product positioning across various sales channels. By leveraging consumer insights, Vollie Scott strengthens the connection between the company and its diverse customer base. Scott collaborates with cross-functional teams to align marketing initiatives with broader business goals, ensuring that trading activities contribute significantly to revenue growth. Through strategic brand management, the Director and Chief Marketing Officer, Trading sustains the company's market dominance and fosters long-term loyalty among coffee enthusiasts.
Jessica Mills - Chief of Staff - Global Sustainability Office
Jessica Mills, the Chief of Staff - Global Sustainability Office at Starbucks, coordinates the strategic initiatives and operational execution of the company's environmental and social responsibility programs. Overseeing the integration of sustainability goals into the core business model, the Chief of Staff - Global Sustainability Office ensures that the company meets its commitments to ethical sourcing and waste reduction. This leadership role involves facilitating communication between the sustainability office and other C-suite departments to ensure alignment on corporate values. By driving cross-functional projects, Jessica Mills supports the company's mission to create a positive impact on the planet and the communities it serves. Mills focuses on tracking progress toward sustainability targets and reporting on the effectiveness of these programs. Through dedicated leadership, the Chief of Staff - Global Sustainability Office advances the company's reputation as a leader in corporate responsibility.
Frank Fuoco - Senior Product Manager & Chief Technology Officer, Office of
Frank Fuoco, the Senior Product Manager & Chief Technology Officer, Office of at Starbucks, architects the digital infrastructure and product roadmap that support the company's retail operations. Overseeing the development of technology solutions that enhance the customer experience, the Senior Product Manager & Chief Technology Officer, Office of ensures that digital platforms are scalable and secure. This role involves collaborating with other executive leaders to integrate technology into the core business model, from mobile ordering to supply chain management. By driving innovation in the digital space, Frank Fuoco supports the company's growth and operational efficiency. Fuoco focuses on delivering high-quality products that meet the evolving needs of the business and its customers. Through strategic oversight of technology initiatives, the Senior Product Manager & Chief Technology Officer, Office of maintains the company's competitive advantage in the digital-first retail landscape.
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