Leadership Overview
Sila Services has 10 executives leading key functions including strategy, revenue, finance, marketing, information, technology, human resources, and regional operations.
Focused on scaling residential home services, Sila Services empowers local businesses through operational excellence and a commitment to high-quality heating, cooling, plumbing, and electrical solutions for homeowners.
Focused on scaling residential home services, Sila Services empowers local businesses through operational excellence and a commitment to high-quality heating, cooling, plumbing, and electrical solutions for homeowners.
Leadership Roles at Sila Services
John Ettore - Chief Executive Officer
John Ettore, the Chief Executive Officer at Sila Services, directs the overarching corporate strategy and long-term growth trajectory of the organization. By overseeing the integration of residential home service providers, the Chief Executive Officer ensures that local brands maintain high operational standards while benefiting from centralized resources. This leadership role involves constant evaluation of market opportunities across the United States to expand the footprint of heating, cooling, and plumbing solutions. John Ettore drives the executive team toward achieving consistent customer satisfaction metrics and sustainable revenue growth. Through the alignment of departmental goals with the broader mission of Sila Services, the Chief Executive Officer fosters an environment of continuous improvement. Ettore maintains a focus on talent development and technological adoption to keep the company at the forefront of the home services industry, ensuring that every partner business delivers reliable, high-quality results to homeowners.
Samuel Lloyd - Chief Financial Officer
Samuel Lloyd, the Chief Financial Officer at Sila Services, oversees the fiscal health, capital allocation, and financial reporting for the entire residential home services platform. By managing the budgetary requirements of various partner businesses, the Chief Financial Officer ensures that resources support the company's growth-focused mission. This leadership role involves rigorous analysis of financial performance to drive profitability across heating, cooling, plumbing, and electrical divisions. Samuel Lloyd directs the financial planning and forecasting processes that allow Sila Services to scale effectively while maintaining operational standards. The Chief Financial Officer works with the executive team to evaluate potential acquisitions and investments that align with the company's long-term objectives. Lloyd monitors cash flow and capital expenditures to ensure the stability of the organization. By implementing robust financial controls and transparency, Lloyd supports the strategic decision-making process that keeps the company competitive in the home services market.
Ryan Edgington - Owner and President
Ryan Edgington, the Owner and President at Sila Services, oversees the foundational operations and strategic direction of the residential home services platform. By managing the integration of established service businesses, the Owner and President ensures that the company preserves local expertise while scaling its heating, cooling, plumbing, and electrical solutions. This leadership role involves maintaining the company's commitment to high operational standards and an employee-first culture. Ryan Edgington drives the expansion of the network by identifying and partnering with businesses that align with the company's core values. The Owner and President collaborates with the executive team to ensure that all regional operations support the broader mission of delivering reliable, high-quality home services. Edgington monitors the performance of the platform to ensure long-term sustainability and growth. By focusing on talent development and customer satisfaction, Edgington secures the company's position as a leader in the residential services industry.
Gary Jackson - President
Gary Jackson, the President at Sila Services, directs the operational execution and regional performance of the company's residential home services network. By overseeing the day-to-day activities of heating, cooling, plumbing, and electrical service teams, the President ensures that every partner business adheres to the company's high standards of quality. This role involves managing the logistics of service delivery and ensuring that local teams have the resources necessary to meet customer needs. Gary Jackson drives the implementation of operational best practices that improve efficiency and service reliability across the platform. The President works with the executive team to align regional performance with the company's growth-focused mission. Jackson monitors service metrics to identify areas for improvement and ensures that customer satisfaction remains a top priority. By focusing on operational excellence, Jackson supports the company's goal of providing consistent, high-quality home services to homeowners throughout the network.
Patricia Jackson - President
Patricia Jackson, the President at Sila Services, manages the strategic partnerships and business development initiatives that drive the company's growth in the residential home services market. By overseeing the integration of new service businesses into the platform, the President ensures that the company expands its reach in heating, cooling, plumbing, and electrical solutions while maintaining local brand integrity. This role involves building strong relationships with partner business owners and ensuring that their teams are supported by the company's centralized resources. Patricia Jackson drives the development of new service offerings and market expansion strategies that align with the company's mission. The President collaborates with the executive team to ensure that all business development efforts contribute to the company's long-term success. Jackson monitors market trends and competitive dynamics to identify new opportunities for growth. By focusing on strategic alignment and partnership success, Jackson supports the company's commitment to delivering high-quality home services.
Ryan Flaherty - Chief Revenue Officer
Ryan Flaherty, the Chief Revenue Officer at Sila Services, manages all commercial growth initiatives and sales performance across the national network. By architecting scalable revenue models, the Chief Revenue Officer optimizes the financial output of heating, cooling, plumbing, and electrical service lines. This role requires close collaboration with regional leaders to ensure that sales strategies align with the specific needs of local markets. Ryan Flaherty drives the implementation of data-driven pricing and customer acquisition tactics that bolster the company's market position. Overseeing the conversion of leads into long-term service agreements, the Chief Revenue Officer ensures that Sila Services maintains a competitive edge in the residential sector. Flaherty monitors key performance indicators to identify areas for revenue enhancement and operational efficiency. By refining the sales funnel and improving service delivery consistency, Flaherty secures the financial health of the organization while supporting the expansion of the brand.
Lara Drake - Chief Marketing Officer
Lara Drake, the Chief Marketing Officer at Sila Services, architects the brand identity and customer engagement strategies for the entire residential service network. By overseeing digital marketing campaigns and local brand positioning, the Chief Marketing Officer ensures that the company remains the preferred choice for heating, cooling, plumbing, and electrical needs. This role involves developing cohesive messaging that highlights the expertise of local partner businesses while leveraging the strength of the national platform. Lara Drake drives the adoption of marketing technology to improve lead generation and customer retention across diverse geographic regions. The Chief Marketing Officer collaborates with the executive team to align promotional efforts with the company's growth goals. Drake monitors market trends and consumer feedback to refine outreach strategies and enhance brand visibility. By focusing on customer satisfaction and trust, Drake ensures that the marketing initiatives of Sila Services directly contribute to the company's reputation for quality and reliability.
Stephen Zimmerman - Chief Information Officer
Stephen Zimmerman, the Chief Information Officer at Sila Services, directs the digital infrastructure and data management systems that support the company's residential service operations. By overseeing the integration of technology across heating, cooling, plumbing, and electrical business units, the Chief Information Officer ensures seamless communication and operational efficiency. This role involves architecting secure and scalable IT solutions that allow local teams to access critical data and tools. Stephen Zimmerman drives the implementation of software platforms that improve service scheduling, dispatching, and customer relationship management. The Chief Information Officer works closely with the executive team to align technology investments with the company's growth-focused mission. Zimmerman monitors cybersecurity protocols to protect sensitive customer and business information. By optimizing the digital landscape, Zimmerman enables Sila Services to maintain high operational standards and deliver consistent, high-quality home services to homeowners across the entire network.
Keith Chisholm - Chief Technology Officer
Keith Chisholm, the Chief Technology Officer at Sila Services, leads the innovation and development of technical solutions that enhance the delivery of residential home services. By overseeing the research and deployment of advanced tools for heating, cooling, plumbing, and electrical systems, the Chief Technology Officer ensures that the company remains at the cutting edge of the industry. This role involves identifying emerging technologies that can improve service quality and operational speed. Keith Chisholm drives the development of proprietary platforms that streamline field operations and improve the customer experience. The Chief Technology Officer collaborates with the executive team to integrate new technical capabilities into the existing business model. Chisholm monitors the performance of technical systems to ensure reliability and scalability across all partner businesses. By fostering a culture of innovation, Chisholm supports the company's mission to provide superior home services through the effective application of modern technology.
Heather Peters - Chief People Officer
Heather Peters, the Chief People Officer at Sila Services, directs the human resources strategy, talent development, and organizational culture for the entire residential home services platform. By overseeing recruitment, training, and employee engagement programs, the Chief People Officer ensures that the company attracts and retains top-tier talent in the heating, cooling, plumbing, and electrical sectors. This role involves building a supportive environment that values local expertise while promoting the company's employee-first culture. Heather Peters drives the implementation of professional development initiatives that empower staff to grow within the organization. The Chief People Officer works with the executive team to align workforce planning with the company's growth objectives. Peters monitors employee satisfaction and retention metrics to identify opportunities for improvement. By fostering a positive and inclusive workplace, Peters ensures that the team at Sila Services remains motivated and equipped to deliver high-quality service to every customer.
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