Leadership Overview
SHI has 10 executives leading key functions including corporate strategy, information technology, field technology, cybersecurity, artificial intelligence, healthcare solutions, and enterprise services.
Focused on delivering comprehensive IT solutions, SHI empowers global organizations through the procurement and management of complex software, hardware, and cloud infrastructure, driving digital transformation across diverse market sectors.
Focused on delivering comprehensive IT solutions, SHI empowers global organizations through the procurement and management of complex software, hardware, and cloud infrastructure, driving digital transformation across diverse market sectors.
Leadership Roles at SHI
Thai Lee - President & Chief Executive Officer
Thai Lee, the President & Chief Executive Officer at SHI, directs the overarching corporate strategy and long-term vision for the organization. Overseeing global operations, the President & Chief Executive Officer ensures that the company maintains its competitive edge in the software and hardware procurement landscape. This leadership role involves managing relationships with major technology partners and guiding the firm through complex market shifts. By prioritizing customer-centric IT solutions, Thai Lee directly impacts the company's ability to scale across North American and international markets. Ultimately, Lee secures the financial health and operational excellence of the enterprise, fostering a culture of innovation that supports the evolving needs of modern businesses while maintaining the core values established since the inception of the firm.
Dwight Moore - Chief Information Officer
Dwight Moore, the Chief Information Officer at SHI, manages the internal digital infrastructure and data systems that power the company's vast IT procurement network. Overseeing the integration of advanced software platforms, the Chief Information Officer ensures that internal processes remain efficient and scalable. This leadership role involves collaborating with executive teams to align technological capabilities with the broader business objectives of the organization. By optimizing data security and system reliability, Dwight Moore directly impacts the operational agility of the firm. Ultimately, Moore drives the digital transformation of internal workflows, ensuring that the company maintains a robust technological foundation to support its extensive client base across various industries and geographic regions.
Randy Mazur - Field Chief Technology Officer
Randy Mazur, the Field Chief Technology Officer at SHI, architects technical solutions for clients seeking to modernize their IT environments. Overseeing the deployment of complex hardware and software configurations, the Field Chief Technology Officer ensures that customer requirements align with the latest industry standards. This leadership role involves working closely with sales and engineering teams to deliver high-impact technology outcomes. By translating intricate technical needs into actionable business strategies, Randy Mazur directly impacts the success of client projects. Ultimately, Mazur drives the adoption of cutting-edge infrastructure, ensuring that the company remains a trusted advisor for organizations navigating the complexities of modern IT procurement and implementation across diverse enterprise landscapes.
Steve Troxel - Field Chief Technology Officer & Chief Information Security Officer
Steve Troxel, the Field Chief Technology Officer & Chief Information Security Officer at SHI, manages the intersection of advanced technical architecture and rigorous cybersecurity protocols. Overseeing the protection of client data and the implementation of secure IT frameworks, the Field Chief Technology Officer & Chief Information Security Officer ensures that all technology solutions meet stringent safety standards. This leadership role involves advising enterprise clients on risk mitigation and the deployment of resilient infrastructure. By integrating security into every phase of the technology lifecycle, Steve Troxel directly impacts the trust and reliability of the company's service offerings. Ultimately, Troxel drives the development of secure, scalable environments that protect client assets while enabling digital growth in an increasingly complex threat landscape.
Rich Libby - Ai Strategy, Digital Transformation Field Chief Technology Officer
Rich Libby, the Ai Strategy, Digital Transformation Field Chief Technology Officer at SHI, directs the implementation of artificial intelligence and digital modernization initiatives for the client base. Overseeing the integration of machine learning and automated workflows, the Ai Strategy, Digital Transformation Field Chief Technology Officer ensures that organizations leverage emerging technologies to gain operational efficiency. This leadership role involves identifying high-value use cases for AI and guiding clients through the complexities of digital adoption. By bridging the gap between theoretical AI capabilities and practical business applications, Rich Libby directly impacts the competitive positioning of the company's partners. Ultimately, Libby drives the strategic evolution of client IT environments, fostering innovation through the application of advanced computational tools and data-driven insights.
Kris Nessa - Chief Technology Officer, Healthcare
Kris Nessa, the Chief Technology Officer, Healthcare at SHI, architects specialized IT solutions tailored to the unique regulatory and operational demands of the healthcare sector. Overseeing the deployment of secure, compliant technology platforms, the Chief Technology Officer, Healthcare ensures that medical institutions maintain high standards of data integrity and patient care efficiency. This leadership role involves collaborating with healthcare providers to modernize their digital infrastructure and streamline clinical workflows. By focusing on the specific technological challenges within the medical field, Kris Nessa directly impacts the quality of service delivery for healthcare clients. Ultimately, Nessa drives the adoption of specialized software and hardware solutions that enable medical organizations to thrive in a rapidly digitizing environment.
Russell Cantwell - Chief Technology Officer, Field Lead
Russell Cantwell, the Chief Technology Officer, Field Lead at SHI, directs the technical strategy for field operations, ensuring that regional teams possess the expertise to solve complex client problems. Overseeing the alignment of technical resources with market demands, the Chief Technology Officer, Field Lead ensures that the company delivers consistent, high-quality support across all territories. This leadership role involves mentoring technical staff and coordinating with executive leadership to refine the service delivery model. By optimizing the performance of field-based technology teams, Russell Cantwell directly impacts the satisfaction and retention of the company's enterprise clients. Ultimately, Cantwell drives the operational success of the field organization, ensuring that technical excellence remains a cornerstone of the company's market presence.
Christopher Sittig - Chief Technology Officer, Field
Christopher Sittig, the Chief Technology Officer, Field at SHI, manages the technical engagement strategy for large-scale client accounts. Overseeing the delivery of customized IT solutions, the Chief Technology Officer, Field ensures that technical resources are deployed effectively to meet specific business requirements. This leadership role involves working directly with client stakeholders to identify opportunities for infrastructure optimization and digital growth. By providing deep technical expertise and strategic guidance, Christopher Sittig directly impacts the long-term success of client partnerships. Ultimately, Sittig drives the execution of complex technology projects, ensuring that the company delivers value through precise, reliable, and innovative IT solutions that address the unique challenges faced by modern enterprises in a competitive global market.
Bharat Parray - Senior Systems Architect & Chief Technology Officer, Account
Bharat Parray, the Senior Systems Architect & Chief Technology Officer, Account at SHI, designs complex system architectures for high-priority client accounts. Overseeing the structural integrity of IT deployments, the Senior Systems Architect & Chief Technology Officer, Account ensures that hardware and software components function as a cohesive, high-performance unit. This leadership role involves deep-dive analysis of client infrastructure and the creation of scalable, future-proof technology roadmaps. By focusing on the technical architecture of individual accounts, Bharat Parray directly impacts the stability and efficiency of client operations. Ultimately, Parray drives the technical success of major engagements, ensuring that the company provides robust, well-engineered solutions that support the long-term growth and operational goals of its most critical partners.
Erik Ross - Enterprise Services Chief of Staff
Erik Ross, the Enterprise Services Chief of Staff at SHI, coordinates the operational activities and strategic initiatives within the enterprise services division. Overseeing the alignment of cross-functional teams, the Enterprise Services Chief of Staff ensures that service delivery remains consistent with the company's high standards of excellence. This leadership role involves managing internal communications, tracking project milestones, and facilitating collaboration between technical and administrative departments. By streamlining the operational processes of the enterprise services group, Erik Ross directly impacts the efficiency and responsiveness of the organization. Ultimately, Ross drives the internal coordination necessary to support large-scale client engagements, ensuring that the company maintains its reputation for reliability and superior service in the competitive IT solutions market.
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