SHI Executive and Leadership Team

Thai Lee, the President & Chief Executive Officer at SHI, directs the overarching corporate vision and long-term growth trajectory for the organization. By overseeing the delivery of complex software, hardware, and IT solutions, the President & Chief Executive Officer ensures alignment between client requirements and the company's expansive service portfolio. This leadership role involves managing high-level relationships with global technology partners to maintain a competitive market position. Through the optimization of internal resources and the expansion of service capabilities, Thai Lee drives the company toward sustained profitability and operational excellence. The President & Chief Executive Officer maintains a focus on scaling the business to meet the evolving demands of the modern digital landscape. By fostering a culture of innovation and customer-centricity, the President & Chief Executive Officer secures the firm's status as a premier provider of enterprise technology solutions across North American and international markets.

Guilherme Carlini, the Chief Operating Officer Santander Holding Imobiliária at SHI, oversees the operational management and logistical execution of specialized real estate and holding company IT initiatives. By streamlining internal processes and resource allocation, the Chief Operating Officer Santander Holding Imobiliária ensures that complex projects are delivered on time and within budget. This leadership role involves coordinating with cross-functional teams to maintain high standards of service delivery and operational efficiency. Through the implementation of rigorous management frameworks, Guilherme Carlini drives the optimization of workflows that support the company's broader IT solution offerings. The Chief Operating Officer Santander Holding Imobiliária focuses on mitigating operational risks while maximizing the productivity of teams dedicated to specialized client accounts. By aligning operational activities with the strategic goals of the organization, the Chief Operating Officer Santander Holding Imobiliária ensures that the firm maintains its reputation for excellence in delivering tailored IT solutions to complex business entities.

Dwight Moore, the Chief Information Officer at SHI, manages the internal digital infrastructure and data systems that support the company's vast IT procurement operations. By architecting secure and scalable network environments, the Chief Information Officer ensures that internal teams possess the tools necessary to process complex software and hardware transactions efficiently. This leadership role involves coordinating with cross-functional departments to integrate advanced analytics into daily business workflows. Through the implementation of robust cybersecurity protocols, Dwight Moore protects sensitive client data while maintaining seamless connectivity across regional operations. The Chief Information Officer drives the digital transformation of internal processes to enhance productivity and reduce operational friction. By aligning technology investments with the broader business objectives of the organization, the Chief Information Officer supports the firm's ability to deliver high-quality IT solutions to a diverse client base, ultimately strengthening the company's technological foundation.

Bharat Parray, the Senior Systems Architect & Chief Technology Officer, Account at SHI, designs complex technical frameworks tailored to specific client account requirements. By evaluating software and hardware integration needs, the Senior Systems Architect & Chief Technology Officer, Account ensures that enterprise solutions meet rigorous performance standards. This leadership role involves collaborating with sales and engineering teams to translate client business challenges into actionable technical roadmaps. Through the development of custom infrastructure designs, Bharat Parray optimizes the deployment of IT resources for large-scale organizations. The Senior Systems Architect & Chief Technology Officer, Account drives technical innovation by identifying emerging trends that provide competitive advantages to clients. By maintaining deep expertise in systems architecture, the Senior Systems Architect & Chief Technology Officer, Account facilitates the successful execution of high-stakes projects, ensuring that every technical solution aligns with the specific operational goals and long-term growth strategies of the client.

Kevin Clements, the Field Chief Technology Officer at SHI, provides technical leadership and strategic guidance to clients navigating complex hardware and software procurement cycles. By assessing the specific IT needs of enterprise accounts, the Field Chief Technology Officer designs solutions that enhance operational efficiency and reduce total cost of ownership. This leadership role involves acting as a primary technical advisor to executive stakeholders, ensuring that technology investments support broader business objectives. Through the application of deep industry knowledge, Kevin Clements drives the adoption of modern infrastructure and cloud-based services. The Field Chief Technology Officer maintains a focus on delivering scalable, high-performance IT environments that adapt to changing market conditions. By bridging the gap between technical capabilities and business outcomes, the Field Chief Technology Officer ensures that clients receive maximum value from their technology partnerships, ultimately fostering long-term loyalty and driving significant revenue growth for the organization.

David Gruver, the Field Chief Technology Officer at SHI, focuses on the strategic implementation of advanced software solutions and infrastructure modernization for large-scale enterprise clients. By analyzing current IT landscapes, the Field Chief Technology Officer identifies opportunities for optimization and digital transformation. This leadership role involves working directly with client technical teams to architect solutions that improve system reliability and performance. Through the deployment of cutting-edge hardware and software, David Gruver drives the modernization of legacy systems, ensuring that clients remain competitive in a rapidly evolving digital economy. The Field Chief Technology Officer manages the technical lifecycle of complex projects, from initial assessment to final implementation. By providing expert guidance on emerging technologies, the Field Chief Technology Officer ensures that every solution aligns with the client's specific business requirements, ultimately enhancing the overall value proposition of the company's IT services and strengthening market presence.

Steve Troxel, the Field Chief Technology Officer & Chief Information Security Officer at SHI, directs the integration of secure technology solutions and robust cybersecurity frameworks for enterprise clients. By evaluating the threat landscape, the Field Chief Technology Officer & Chief Information Security Officer designs comprehensive security strategies that protect critical infrastructure and data assets. This leadership role involves advising clients on the implementation of advanced security protocols while simultaneously driving the adoption of modern IT hardware and software. Through the alignment of security objectives with business performance, Steve Troxel ensures that technology investments remain both innovative and resilient. The Field Chief Technology Officer & Chief Information Security Officer manages the balance between operational agility and risk mitigation, providing clients with the confidence to scale their digital operations. By maintaining a focus on proactive security measures, the Field Chief Technology Officer & Chief Information Security Officer secures the integrity of the company's service delivery model.

Richardson Libby, the Ai Strategy, Digital Transformation Field Chief Technology Officer at SHI, leads the development and implementation of artificial intelligence initiatives and digital transformation roadmaps for enterprise clients. By identifying high-impact use cases for AI, the Ai Strategy, Digital Transformation Field Chief Technology Officer designs solutions that automate processes and enhance decision-making capabilities. This leadership role involves guiding clients through the complexities of adopting new technologies, ensuring that digital transformation efforts align with long-term business goals. Through the application of advanced technical expertise, Richardson Libby drives the integration of AI-driven tools into existing IT environments. The Ai Strategy, Digital Transformation Field Chief Technology Officer focuses on delivering measurable improvements in operational efficiency and innovation. By staying at the forefront of technological advancements, the Ai Strategy, Digital Transformation Field Chief Technology Officer ensures that the company remains a leader in providing cutting-edge solutions that empower clients to thrive in a digital-first market.

Randy Mazur, the Field Chief Technology Officer at SHI, manages the technical strategy for large-scale software and hardware deployments, focusing on enhancing client infrastructure performance. By assessing the unique requirements of diverse enterprise accounts, the Field Chief Technology Officer architects solutions that drive efficiency and support business growth. This leadership role involves collaborating with internal engineering teams and external partners to ensure the seamless integration of complex IT systems. Through the application of deep technical knowledge, Randy Mazur drives the adoption of scalable solutions that address the specific challenges of modern business environments. The Field Chief Technology Officer maintains a focus on delivering high-quality technical support and strategic advice that empowers clients to achieve their operational objectives. By aligning technology investments with the broader goals of the organization, the Field Chief Technology Officer ensures that the company continues to provide exceptional value and maintain its competitive edge in the IT solutions market.

Mike Voss, the Field Chief Technology Officer at SHI, provides technical leadership for enterprise clients, focusing on the optimization of IT procurement and infrastructure management. By analyzing client needs, the Field Chief Technology Officer designs tailored solutions that improve system reliability and support digital transformation efforts. This leadership role involves working closely with sales and technical teams to ensure that hardware and software deployments meet the highest standards of performance. Through the application of industry-leading practices, Mike Voss drives the implementation of scalable IT environments that adapt to the evolving needs of the business. The Field Chief Technology Officer maintains a focus on delivering strategic value by identifying opportunities for cost reduction and operational improvement. By bridging the gap between complex technology and business requirements, the Field Chief Technology Officer ensures that clients receive the support necessary to succeed in a competitive global market, ultimately driving the company's growth.