Leadership Overview
SHI has 10 executives leading key functions including strategy, information technology, technology architecture, enterprise services, and sales finance.
Driven by a commitment to innovation, SHI provides comprehensive computer software, hardware, and IT solutions, shaping the future of technology adoption for businesses worldwide.
Driven by a commitment to innovation, SHI provides comprehensive computer software, hardware, and IT solutions, shaping the future of technology adoption for businesses worldwide.
Leadership Roles at SHI
Thai Lee - President & Chief Executive Officer
Thai Lee, the President & Chief Executive Officer at SHI, directs the overarching corporate strategy and operational execution. Lee guides SHI's global expansion and market positioning, ensuring alignment with the company's mission to deliver cutting-edge IT solutions. This leadership role involves fostering innovation across all departments and driving sustainable growth. Overseeing key strategic initiatives, the President & Chief Executive Officer ensures SHI maintains its competitive edge in the dynamic technology landscape. By championing a culture of excellence, Thai Lee directly influences the company's ability to meet evolving client needs and achieve long-term financial objectives. The executive's vision shapes SHI's impact on the broader technology sector.

Dwight Moore - Chief Information Officer
Dwight Moore, the Chief Information Officer at SHI, manages the company's internal technology infrastructure and digital operations. Moore oversees the development and implementation of IT systems that support SHI's extensive service offerings and global operations. This critical role ensures the security, efficiency, and scalability of all information technology resources. Directing the IT department, the Chief Information Officer champions digital transformation initiatives to enhance internal workflows and client-facing platforms. By optimizing technology investments, Dwight Moore directly contributes to SHI's operational resilience and its capacity to deliver seamless IT solutions. The executive's focus on technological advancement underpins the company's robust service delivery model.
Steven Troxel - Field Chief Technology Officer
Steven Troxel, the Field Chief Technology Officer at SHI, provides advanced technical expertise and strategic guidance to clients. Troxel focuses on translating complex technology trends into actionable solutions that address specific business challenges. This position involves deep engagement with clients to understand their IT needs and architecting innovative technology roadmaps. Leading technical advisory services, the Field Chief Technology Officer ensures clients leverage SHI's comprehensive portfolio effectively. By bridging the gap between technology potential and business application, Steven Troxel directly enhances client satisfaction and drives adoption of new solutions. The executive's insights shape SHI's technical consulting capabilities.
Derrick Ross - Enterprise Services Chief of Staff
Derrick Ross, the Enterprise Services Chief of Staff at SHI, facilitates strategic alignment and operational efficiency within the enterprise services division. Ross coordinates cross-functional initiatives and ensures seamless execution of key projects that support SHI's service delivery. This role involves managing critical communications and driving process improvements across various teams. Overseeing strategic operations, the Enterprise Services Chief of Staff ensures that service delivery frameworks meet evolving market demands. By optimizing resource allocation and project management, Derrick Ross directly supports the company's commitment to providing high-quality IT solutions. The executive's efforts enhance the overall effectiveness of SHI's service offerings.
Michael Voss - Field Chief Technology Officer
Michael Voss, the Field Chief Technology Officer at SHI, delivers specialized technology consulting and architectural guidance to enterprise clients. Voss concentrates on developing innovative strategies that integrate SHI's hardware, software, and services to solve intricate business problems. This position requires a deep understanding of emerging technologies and their practical application in diverse industries. Driving technical excellence, the Field Chief Technology Officer ensures clients receive tailored, forward-thinking solutions. By fostering strong client relationships and providing expert technical leadership, Michael Voss directly contributes to SHI's reputation for innovation and client success. The executive's expertise strengthens SHI's solution-oriented approach.
Lee Ziliak - Field Chief Technology Officer & Managing Director, Architecture
Lee Ziliak, the Field Chief Technology Officer & Managing Director, Architecture at SHI, leads the strategic development and execution of architectural frameworks for clients. Ziliak oversees the design of robust and scalable IT infrastructures that align with business objectives and leverage SHI's extensive technology solutions. This dual role emphasizes both client-facing technical leadership and internal architectural governance. Directing architectural innovation, the Field Chief Technology Officer & Managing Director, Architecture ensures that SHI's solutions are built on sound, future-proof principles. By guiding complex design processes, Lee Ziliak directly enhances the reliability and performance of client IT environments. The executive's leadership solidifies SHI's position as a trusted technology partner.
Kevin Clements - Field Chief Technology Officer
Kevin Clements, the Field Chief Technology Officer at SHI, provides expert technical consultation and strategic technology planning for key accounts. Clements focuses on identifying and implementing advanced IT solutions that drive business transformation and operational efficiency for clients. This role demands a comprehensive grasp of SHI's product and service portfolio, coupled with an understanding of industry-specific challenges. Leading technology strategy engagements, the Field Chief Technology Officer ensures clients maximize their IT investments. By delivering tailored technical roadmaps and fostering innovation, Kevin Clements directly supports client growth and competitive advantage. The executive's contributions are vital to SHI's client-centric technology delivery.
David Gruver - Field Chief Technology Officer
David Gruver, the Field Chief Technology Officer at SHI, delivers strategic technology leadership and architectural guidance to enterprise clients. Gruver specializes in designing and implementing comprehensive IT solutions that address complex business requirements and leverage SHI's broad range of offerings. This position involves close collaboration with clients to understand their unique operational needs and future technology aspirations. Driving technical innovation, the Field Chief Technology Officer ensures that SHI's solutions are at the forefront of industry advancements. By providing deep technical expertise and strategic foresight, David Gruver directly enhances client outcomes and strengthens SHI's market presence. The executive's role is pivotal in shaping client technology strategies.
Srikanth Samudrla - Global Sales Financial Services Field Chief Technology Officer
Srikanth Samudrla, the Global Sales Financial Services Field Chief Technology Officer at SHI, provides specialized technology expertise within the financial services sector. Samudrla focuses on developing and implementing IT solutions that meet the stringent regulatory and operational demands of financial institutions. This role requires a deep understanding of financial technology trends and SHI's capabilities in supporting this critical industry. Leading technology strategy for financial services, the Global Sales Financial Services Field Chief Technology Officer ensures clients receive tailored, compliant, and innovative solutions. By aligning technology with financial business goals, Srikanth Samudrla directly drives value and efficiency for clients in this sector. The executive's focus enhances SHI's specialized offerings.
Randall Mazur - Field Chief Technology Officer
Randall Mazur, the Field Chief Technology Officer at SHI, offers advanced technical advisory services and strategic technology planning to clients. Mazur concentrates on architecting integrated IT solutions that encompass hardware, software, and services to optimize business operations. This position involves staying abreast of emerging technologies and their application in solving real-world business challenges. Directing technology solution design, the Field Chief Technology Officer ensures clients benefit from SHI's comprehensive expertise. By fostering strong client partnerships and delivering insightful technical guidance, Randall Mazur directly contributes to client success and technological advancement. The executive's leadership strengthens SHI's consultative approach.
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