SHI Executive and Leadership Team

Thai Lee, the President & Chief Executive Officer at SHI, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the entire enterprise, the President & Chief Executive Officer ensures alignment between client needs for software and hardware solutions and the company's internal growth objectives. This leadership role involves managing complex relationships with global technology partners to maintain a competitive edge in the IT solutions market. By fostering a culture of innovation and customer-centric service, Thai Lee drives the expansion of service offerings across North American and international markets. The President & Chief Executive Officer maintains rigorous standards for operational excellence, ensuring that the company remains a leader in the IT procurement space. Through consistent focus on scalability and market responsiveness, the executive secures the firm's position as a primary provider of essential technology infrastructure for businesses of all sizes.

Guilherme Carlini, the Chief Operating Officer Santander Holding Imobiliária at SHI, manages the operational logistics and real estate asset strategies that underpin the company's physical and digital service delivery. Overseeing the optimization of facility management and resource allocation, the Chief Operating Officer Santander Holding Imobiliária ensures that the firm's infrastructure supports high-volume IT hardware distribution. This leadership role involves streamlining internal processes to enhance productivity and reduce overhead costs across regional operations. By aligning physical asset utilization with the company's broader IT solutions business model, Guilherme Carlini drives significant improvements in operational throughput. The Chief Operating Officer Santander Holding Imobiliária coordinates with the executive team to ensure that all logistical frameworks remain agile enough to meet evolving market demands. Through meticulous planning and execution, the executive maintains the stability of the firm's operational foundation while supporting long-term growth initiatives.

Dwight Moore, the Chief Information Officer at SHI, architects the internal digital infrastructure required to support large-scale IT procurement and software management services. Overseeing the company's data systems and internal technology stack, the Chief Information Officer ensures that all digital platforms remain secure, scalable, and highly available for internal teams. This leadership role involves integrating advanced analytics to optimize supply chain visibility and client-facing portals. By modernizing legacy systems, Dwight Moore directly impacts the efficiency of the organization's global operations. The Chief Information Officer collaborates with other executive leaders to align technology investments with the broader business mission of providing seamless IT solutions. Through the implementation of robust cybersecurity protocols and data management strategies, the executive protects the integrity of the firm's digital assets while enabling rapid growth across diverse market segments.

Bharat Parray, the Senior Systems Architect & Chief Technology Officer, Account at SHI, designs complex technical solutions tailored to the specific needs of high-value client accounts. Overseeing the architectural integrity of custom IT deployments, the Senior Systems Architect & Chief Technology Officer, Account ensures that software and hardware integrations meet rigorous performance standards. This leadership role involves translating client business requirements into scalable technical roadmaps that drive digital transformation. By bridging the gap between client objectives and the company's service capabilities, Bharat Parray directly influences the success of large-scale enterprise projects. The Senior Systems Architect & Chief Technology Officer, Account collaborates with engineering teams to refine deployment strategies and optimize system performance. Through deep technical expertise and strategic oversight, the executive ensures that every client engagement results in robust, future-proof technology environments that support long-term business goals.

Christopher Sittig, the Chief Technology Officer, Field at SHI, leads the technical engagement strategy for field operations, focusing on the deployment of hardware and software solutions in client environments. Overseeing the technical sales support teams, the Chief Technology Officer, Field ensures that field engineers possess the necessary tools and knowledge to execute complex IT projects. This leadership role involves identifying emerging technology trends and integrating these insights into the company's service offerings. By providing hands-on technical guidance, Christopher Sittig drives the successful implementation of IT infrastructure for a wide range of enterprise clients. The Chief Technology Officer, Field coordinates with internal product teams to ensure that field feedback informs future service development. Through a focus on technical excellence and client satisfaction, the executive strengthens the firm's reputation as a trusted partner for complex IT procurement and integration services.

Russell Cantwell, the Chief Technology Officer, Field Lead at SHI, directs the strategic technical initiatives for field teams, focusing on the optimization of IT service delivery models. Overseeing the standardization of technical processes across regional field offices, the Chief Technology Officer, Field Lead ensures consistent quality in the deployment of software and hardware solutions. This leadership role involves mentoring technical staff and fostering a culture of continuous improvement in service execution. By analyzing performance metrics from field engagements, Russell Cantwell identifies opportunities to enhance operational efficiency and client outcomes. The Chief Technology Officer, Field Lead collaborates with other technology leaders to align field capabilities with the company's broader digital transformation goals. Through strategic planning and rigorous oversight, the executive ensures that the firm's field operations remain highly responsive to the evolving needs of the enterprise market.

Rich Libby, the Ai Strategy, Digital Transformation Field Chief Technology Officer at SHI, architects the integration of artificial intelligence and digital transformation frameworks into client-facing IT solutions. Overseeing the development of AI-driven service offerings, the Ai Strategy, Digital Transformation Field Chief Technology Officer ensures that clients leverage modern technology to automate processes and gain competitive advantages. This leadership role involves evaluating new AI tools and determining their applicability to the company's existing software and hardware portfolio. By guiding clients through complex digital transitions, Rich Libby drives the adoption of innovative technologies that improve business outcomes. The Ai Strategy, Digital Transformation Field Chief Technology Officer works closely with the executive team to position the firm as a leader in the AI-enabled IT services market. Through strategic foresight and technical implementation, the executive empowers organizations to modernize their operations effectively.

Steve Troxel, the Field Chief Technology Officer & Chief Information Security Officer at SHI, manages the intersection of technical field deployment and enterprise-grade security protocols. Overseeing the security posture of client-facing IT solutions, the Field Chief Technology Officer & Chief Information Security Officer ensures that all hardware and software implementations adhere to strict compliance and data protection standards. This leadership role involves developing security-first strategies that protect client infrastructure from emerging cyber threats. By integrating security into the core of the company's technical offerings, Steve Troxel drives trust and reliability in the firm's service delivery. The Field Chief Technology Officer & Chief Information Security Officer collaborates with field teams to ensure that security best practices are embedded in every project. Through proactive risk management and technical leadership, the executive secures the firm's position as a provider of safe and resilient IT environments.

Randy Mazur, the Field Chief Technology Officer at SHI, focuses on the technical execution of large-scale hardware and software rollouts for enterprise clients. Overseeing the technical alignment of field projects with client business objectives, the Field Chief Technology Officer ensures that deployments are completed on time and within scope. This leadership role involves managing technical resources and coordinating with vendors to ensure the availability of necessary technology components. By providing expert technical guidance during the implementation phase, Randy Mazur drives the successful adoption of new IT infrastructure. The Field Chief Technology Officer works with the broader technical team to refine deployment methodologies and improve service quality. Through a focus on operational precision and client-specific solutions, the executive ensures that the firm consistently delivers high-value technology outcomes that support the growth and stability of client organizations.

Mike Voss, the Field Chief Technology Officer at SHI, specializes in the technical optimization of software licensing and hardware lifecycle management for enterprise clients. Overseeing the technical advisory services provided to clients, the Field Chief Technology Officer ensures that organizations maximize the value of their IT investments through efficient procurement and deployment strategies. This leadership role involves analyzing client technology stacks to identify opportunities for consolidation and cost reduction. By providing strategic technical insights, Mike Voss drives the modernization of client IT environments. The Field Chief Technology Officer collaborates with internal sales and support teams to ensure that technical recommendations are aligned with the company's service capabilities. Through a focus on lifecycle management and technical efficiency, the executive helps clients navigate the complexities of modern IT procurement, ensuring that technology investments directly support long-term business objectives.