SHI Executive and Leadership Team

Thai Lee, the President & Chief Executive Officer at SHI, directs the overarching strategy and operational execution for the company. Lee guides SHI's global expansion and market positioning, ensuring alignment with the company's mission to deliver cutting-edge IT solutions. This leadership role involves fostering innovation across all departments and driving the company's financial performance. By setting the strategic vision, Thai Lee ensures SHI remains at the forefront of the technology solutions sector, adapting to evolving market demands and client needs. The Chief Executive Officer's focus remains on sustainable growth and enhancing SHI's reputation as a trusted IT partner worldwide.

Guilherme Carlini, the Chief Operating Officer Santander Holding Imobiliária at SHI, manages the day-to-day operational functions and process optimization. Carlini ensures that SHI's service delivery mechanisms are efficient, scalable, and aligned with strategic objectives. This leadership role involves overseeing resource allocation, workflow management, and operational performance metrics to enhance client satisfaction. By streamlining operations, the Chief Operating Officer directly contributes to SHI's ability to execute complex IT projects effectively. Guilherme Carlini's focus is on maintaining high standards of operational excellence across all business units.

Dwight Moore, the Chief Information Officer at SHI, oversees the internal technology infrastructure and information systems critical to SHI's operations. Moore ensures the security, efficiency, and scalability of the company's IT environment, supporting seamless service delivery to clients. This role involves managing technology investments and implementing solutions that enhance productivity and data integrity across the organization. By optimizing internal systems, the Chief Information Officer directly supports SHI's ability to provide robust IT solutions. Dwight Moore's leadership ensures that SHI's technological backbone is robust and future-ready, facilitating operational excellence.

Richardson Libby, the Ai Strategy, Digital Transformation Field Chief Technology Officer at SHI, spearheads the integration of artificial intelligence and digital transformation initiatives. Libby guides clients and internal teams in adopting advanced technologies to drive business outcomes and operational efficiencies. This position involves developing strategic roadmaps for AI implementation and digital modernization, ensuring SHI's solutions remain competitive. By focusing on emerging technologies, Richardson Libby enhances SHI's service offerings and client value proposition. The Field Chief Technology Officer's expertise is crucial for navigating the evolving landscape of AI and digital innovation.

Lee Ziliak, the Field Chief Technology Officer & Managing Director, Architecture at SHI, leads the architectural design and technology strategy for client solutions. Ziliak defines the technical frameworks and blueprints that underpin SHI's comprehensive IT offerings, ensuring robust and scalable system designs. This role involves collaborating with clients to understand their complex needs and translating them into effective technology architectures. By guiding architectural decisions, Lee Ziliak ensures the integrity and performance of SHI's deployed solutions. The Field Chief Technology Officer's expertise is vital for building the foundational technology that drives client success.

Donald Pollard, the Field Chief Technology Officer at SHI, provides expert technical guidance and strategic technology insights to clients and internal teams. Pollard focuses on identifying and implementing innovative technology solutions that address complex business challenges across various industries. This position involves staying abreast of emerging technology trends and assessing their applicability to SHI's service portfolio. By bridging the gap between technology and business needs, Donald Pollard enhances SHI's value proposition. The Field Chief Technology Officer's role is critical in shaping client engagements and driving technological adoption.

Derrick Ross, the Enterprise Services Chief of Staff at SHI, supports the strategic initiatives and operational efficiency of the enterprise services division. Ross facilitates cross-functional collaboration and ensures seamless execution of key projects within the services organization. This role involves managing critical communications, coordinating executive priorities, and driving process improvements. By aligning departmental efforts, Derrick Ross enhances the overall effectiveness of SHI's enterprise service delivery. The Chief of Staff's contribution is essential for maintaining organizational alignment and achieving strategic service goals.

Steven Troxel, the Field Chief Technology Officer & Chief Information Security Officer at SHI, directs both technology innovation and robust information security strategies. Troxel ensures that SHI's technological solutions are not only advanced but also secure, protecting client data and systems. This dual role involves assessing emerging technologies for their security implications and implementing comprehensive cybersecurity measures. By integrating security into technology strategy, Steven Troxel safeguards SHI's operations and client trust. The Field Chief Technology Officer & Chief Information Security Officer's expertise is paramount in today's threat landscape.

Michael Voss, the Field Chief Technology Officer at SHI, drives the adoption of advanced technologies and provides strategic technical leadership. Voss collaborates with clients to architect and implement solutions that align with their business objectives, focusing on innovation and efficiency. This role requires a deep understanding of current and future technology landscapes to guide SHI's service development. By championing cutting-edge solutions, Michael Voss enhances SHI's competitive edge and client satisfaction. The Field Chief Technology Officer's insights are key to delivering transformative IT services.

David Gruver, the Field Chief Technology Officer at SHI, focuses on delivering strategic technology guidance and innovative solutions to clients. Gruver works closely with customers to understand their unique challenges and architect technology roadmaps that foster growth and operational improvements. This position involves leveraging deep technical expertise to identify opportunities for digital transformation and efficiency gains. By translating complex technical concepts into actionable business strategies, David Gruver strengthens SHI's client partnerships. The Field Chief Technology Officer's contributions are vital for ensuring clients receive state-of-the-art IT solutions.