SHAZAM Executive and Leadership Team

August, 2026

Leadership Overview

SHAZAM has 6 executives leading key functions including strategy, operations, technology, human resources, and market expansion.

Driven by a commitment to community financial institutions, SHAZAM delivers essential debit network services and core processing solutions to ensure flexibility and choice across the United States.

Leadership Roles at SHAZAM

  • Chief Executive Officer - Clint Sanderson
  • President & Chief Executive Officer - Paul Waltz
  • Executive Vice President & Chief Operating Officer - Terry Dooley
  • President - Craig Stout
  • Chief Technology Officer - Stephan Thomasee
  • Chief Human Resources Officer & Executive VP - Jackie Rolow
  • Clint Sanderson - Chief Executive Officer

    Clint Sanderson, the Chief Executive Officer at SHAZAM, directs the overarching strategic vision for the national member-owned debit network. Sanderson architects long-term growth initiatives while ensuring the organization maintains its status as a premier single-source provider for community financial institutions. By overseeing high-level corporate governance, the Chief Executive Officer aligns internal resources with the evolving demands of the U.S. financial landscape. This leadership role involves constant collaboration with the Board to refine service offerings in credit, debit, and fraud mitigation. Clint Sanderson maintains a focus on operational excellence, ensuring that the network remains a reliable partner for core banking providers. Through rigorous market analysis, the Chief Executive Officer drives the expansion of merchant and ACH services, securing the competitive position of the firm. Ultimately, Sanderson fosters a culture of innovation that supports the diverse needs of member institutions nationwide.

    Paul Waltz - President & Chief Executive Officer

    Paul Waltz, the President & Chief Executive Officer at SHAZAM, manages the daily execution of corporate objectives and network stability. Waltz oversees the integration of debit card processing and ATM services, ensuring seamless connectivity for community financial institutions across the country. As the President & Chief Executive Officer, Waltz leads the executive team in identifying new opportunities within the credit and marketing service sectors. This position requires constant monitoring of risk management protocols to protect the integrity of the national network. By optimizing internal workflows, Waltz enhances the delivery of core banking solutions. Paul Waltz maintains strong relationships with industry stakeholders to promote the adoption of advanced payment technologies. Through strategic oversight of the entire service portfolio, the President & Chief Executive Officer ensures that the organization delivers consistent value to members. Ultimately, Waltz secures the financial health and operational resilience of the entire network.
    Paul Waltz

    Terry Dooley - Executive Vice President & Chief Operating Officer

    Terry Dooley, the Executive Vice President & Chief Operating Officer at SHAZAM, manages the day-to-day operational efficiency of the debit network and core service delivery. Dooley oversees the logistics of ATM operations and merchant services, ensuring that community financial institutions receive consistent, high-quality support. As the Executive Vice President & Chief Operating Officer, Dooley directs the implementation of training programs that empower member institutions to maximize the utility of the network. This leadership role involves streamlining internal processes to reduce friction in credit and debit card processing. By coordinating across departments, Dooley ensures that operational output aligns with the broader strategic goals of the firm. Terry Dooley monitors performance metrics to identify areas for improvement in service delivery and risk management. Through the optimization of operational workflows, the Executive Vice President & Chief Operating Officer supports the long-term growth and stability of the entire organization.
    Terry Dooley

    Craig Stout - President

    Craig Stout, the President at SHAZAM, leads the commercial expansion and market outreach efforts for the national debit network. Stout directs the marketing and business development teams to increase the adoption of credit, debit, and ACH services among community financial institutions. As the President, Stout oversees the strategic partnerships that broaden the reach of the network across the United States. This role involves identifying new market segments and tailoring service offerings to meet the specific needs of diverse financial institutions. By analyzing market trends, Stout ensures that the organization remains responsive to the competitive pressures of the financial industry. Craig Stout collaborates with the executive team to refine the value proposition for members, focusing on flexibility and choice. Through the execution of targeted growth strategies, the President drives the expansion of the merchant and ATM service portfolios. Ultimately, Stout secures the market presence and long-term viability of the firm.

    Stephan Thomasee - Chief Technology Officer

    Stephan Thomasee, the Chief Technology Officer at SHAZAM, architects the digital infrastructure supporting the national debit network and core processing systems. Thomasee directs the development of secure, scalable platforms for ATM, merchant, and ACH transactions. As the Chief Technology Officer, Thomasee oversees the implementation of advanced fraud detection technologies to safeguard member data. This role involves constant collaboration with engineering teams to modernize legacy systems and integrate emerging financial technologies. By prioritizing system uptime and cybersecurity, Thomasee ensures that the network remains a reliable backbone for community financial institutions. Stephan Thomasee drives the technical roadmap, aligning software capabilities with the evolving requirements of the U.S. financial market. Through the deployment of robust cloud and data solutions, the Chief Technology Officer enhances the efficiency of all service offerings. Ultimately, Thomasee maintains the technological edge necessary to support the complex needs of the entire member base.

    Jackie Rolow - Chief Human Resources Officer & Executive VP

    Jackie Rolow, the Chief Human Resources Officer & Executive VP at SHAZAM, directs the talent acquisition and organizational development strategies that sustain the company's workforce. Rolow oversees the cultivation of a high-performance culture, ensuring that the staff possesses the expertise required to support complex debit and core banking services. As the Chief Human Resources Officer & Executive VP, Rolow manages employee engagement initiatives and leadership development programs that align with the mission of serving community financial institutions. This role involves designing compensation and benefits structures that attract top-tier talent in the competitive financial technology sector. By fostering an inclusive and innovative work environment, Rolow drives the internal capabilities necessary for the firm to maintain its market position. Jackie Rolow collaborates with other executives to ensure that human capital strategies support the overall business objectives. Ultimately, Rolow builds the organizational foundation required for long-term success and operational excellence.
    Jackie Rolow

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    Frequently Asked Questions Regarding SHAZAM Top Executives and Leadership Team

    Who leads SHAZAM?
    SHAZAM is led by Clint Sanderson (Chief Executive Officer), along with executives such as Paul Waltz (President & Chief Executive Officer) and Terry Dooley (Executive Vice President & Chief Operating Officer).
    Who is part of SHAZAM’s executive team?
    The executive team of SHAZAM includes leaders such as Clint Sanderson (Chief Executive Officer), Paul Waltz (President & Chief Executive Officer), Terry Dooley (Executive Vice President & Chief Operating Officer) and other senior executives.
    How many executives does SHAZAM have?
    SHAZAM has 6 executives leading key business areas.
    What roles are included in SHAZAM’s leadership team?
    The leadership team of SHAZAM includes roles such as Chief Executive Officer, President & Chief Executive Officer, Executive Vice President & Chief Operating Officer, President, Chief Technology Officer.