Leadership Overview
SHAZAM has 6 executives leading key functions including strategy, operations, technology, human resources, and institutional growth.
Committed to empowering community financial institutions, SHAZAM delivers essential debit network services and core processing solutions. This member-owned organization prioritizes flexibility and choice to ensure long-term stability for partners across the United States.
Committed to empowering community financial institutions, SHAZAM delivers essential debit network services and core processing solutions. This member-owned organization prioritizes flexibility and choice to ensure long-term stability for partners across the United States.
Leadership Roles at SHAZAM
Clint Sanderson - Chief Executive Officer
Clint Sanderson, the Chief Executive Officer at SHAZAM, directs the overarching strategic vision for the national member-owned debit network. Sanderson architects long-term growth initiatives while ensuring the organization maintains its commitment to community financial institutions. By overseeing high-level corporate governance, the Chief Executive Officer aligns internal resources with the evolving demands of the U.S. payments landscape. This leadership role involves constant collaboration with the Board to refine the core processing and fraud mitigation services provided to members. Clint Sanderson drives the expansion of merchant and ATM service portfolios to bolster market competitiveness. Through rigorous oversight of financial performance and operational health, the Chief Executive Officer secures the sustainability of the network. Sanderson maintains a focus on delivering choice and flexibility, ensuring that every strategic decision supports the unique needs of community-based financial partners across the country.
Paul Waltz - President & Chief Executive Officer
Paul Waltz, the President & Chief Executive Officer at SHAZAM, manages the daily execution of corporate objectives and institutional partnerships. Waltz oversees the integration of credit card, debit card, and ACH services to provide a seamless single-source experience for clients. As the President & Chief Executive Officer, Waltz coordinates cross-departmental efforts to optimize the delivery of training and marketing support. This role requires constant engagement with industry stakeholders to maintain the network's reputation for reliability and innovation. Paul Waltz drives the implementation of risk management protocols that protect member institutions from emerging financial threats. By fostering a culture of service excellence, the President & Chief Executive Officer ensures that the organization remains a vital resource for community banks. Waltz directs the expansion of service capabilities, ensuring that the network adapts to the shifting technological requirements of the modern financial sector.

Terry Dooley - Executive Vice President & Chief Operating Officer
Terry Dooley, the Executive Vice President & Chief Operating Officer at SHAZAM, manages the operational workflows that sustain the company's debit network and core service offerings. Dooley oversees the day-to-day performance of ATM, merchant, and ACH processing to ensure maximum uptime for member institutions. As the Executive Vice President & Chief Operating Officer, Dooley drives process improvements that streamline service delivery and reduce operational friction. This role involves coordinating with internal teams to maintain high standards of quality control across all service lines. Terry Dooley directs the implementation of operational policies that support the company's mission of providing flexible, member-focused solutions. By monitoring performance metrics and resource allocation, the Executive Vice President & Chief Operating Officer ensures that the organization meets its service level agreements. Dooley maintains a focus on operational scalability, allowing the network to support the growing needs of community financial institutions nationwide.

Craig Stout - President
Craig Stout, the President at SHAZAM, focuses on the expansion of market reach and the strengthening of institutional relationships across the U.S. Stout oversees the strategic deployment of marketing and training resources to ensure members maximize the value of the network's services. As the President, Stout drives the growth of the merchant and credit card service portfolios by identifying new opportunities for community financial institutions. This leadership role involves representing the organization in key industry forums and building alliances that enhance the network's market position. Craig Stout directs the sales and business development teams to ensure consistent alignment with the needs of member banks. By analyzing market trends and competitive dynamics, the President ensures that the organization remains responsive to the evolving demands of the financial industry. Stout maintains a focus on driving revenue growth and expanding the footprint of the network through targeted outreach and relationship management.
Stephan Thomasee - Chief Technology Officer
Stephan Thomasee, the Chief Technology Officer at SHAZAM, architects the digital infrastructure supporting the national debit network and core processing systems. Thomasee oversees the development of secure, scalable platforms that facilitate ATM, merchant, and fraud detection services. As the Chief Technology Officer, Thomasee drives the modernization of core banking technologies to enhance efficiency for community financial institutions. This leadership role involves managing complex software integrations and maintaining robust cybersecurity defenses against evolving digital risks. Stephan Thomasee directs the engineering teams responsible for maintaining high availability across all payment processing channels. By prioritizing technological agility, the Chief Technology Officer ensures that the network remains at the forefront of industry standards. Thomasee evaluates emerging fintech trends to integrate advanced solutions that provide members with a competitive edge in the U.S. market, ultimately strengthening the technical foundation of the entire organization.
Jackie Rolow - Chief Human Resources Officer & Executive VP
Jackie Rolow, the Chief Human Resources Officer & Executive VP at SHAZAM, directs the talent acquisition, organizational development, and employee engagement strategies. Rolow oversees the cultivation of a high-performance culture that aligns with the company's commitment to community financial institutions. As the Chief Human Resources Officer & Executive VP, Rolow manages the professional training and development programs that empower staff to deliver superior service. This leadership role involves designing compensation and benefits structures that attract top talent in the competitive financial services sector. Jackie Rolow drives initiatives that promote diversity, equity, and inclusion within the workforce to foster innovation. By overseeing internal communications and performance management systems, the Chief Human Resources Officer & Executive VP ensures that the organization maintains a cohesive and motivated team. Rolow supports the broader corporate mission by ensuring that human capital remains a primary driver of the company's long-term success.

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