Leadership Overview
ServiceTitan has 6 executives leading key functions including strategy, marketing, finance, operations, legal, and co-founding.
Driven by a mission to empower trades businesses, ServiceTitan provides an integrated operating system designed to accelerate growth and enhance customer experiences within an industry historically underserved by technology.
Driven by a mission to empower trades businesses, ServiceTitan provides an integrated operating system designed to accelerate growth and enhance customer experiences within an industry historically underserved by technology.
Leadership Roles at ServiceTitan
Donald DeSmith - President & Chief Executive Officer
Donald DeSmith, the President & Chief Executive Officer at ServiceTitan, directs the overarching corporate strategy and operational execution. Overseeing all business units, DeSmith ensures the company's mission to build the operating system for the trades is consistently advanced. This leadership involves driving innovation in the platform's integrated experience, enabling thousands of businesses to achieve accelerated growth and improved operational efficiencies. Donald DeSmith's focus remains on expanding ServiceTitan's reach across the ten trades industries it currently serves, solidifying its position as a critical technology provider. The Chief Executive Officer's role involves aligning departmental objectives with long-term market impact and fostering a culture of continuous improvement within the organization. DeSmith's strategic vision guides the company's expansion and its commitment to delivering superior customer experiences.
David Sherry - Chief Financial Officer
David Sherry, the Chief Financial Officer at ServiceTitan, manages the company's financial health and strategic fiscal planning. Overseeing all financial operations, including accounting, budgeting, and investor relations, Sherry ensures robust financial controls and drives profitable growth. This leadership role is critical in supporting ServiceTitan's mission to provide an operating system for the trades, enabling business owners to accelerate growth and operational efficiencies. David Sherry's expertise guides investment decisions and resource allocation across the platform's development and market expansion. The Chief Financial Officer's responsibilities include forecasting financial performance and maintaining strong relationships with investors and stakeholders. Through diligent financial oversight, Sherry supports the company's long-term sustainability and its commitment to delivering value to customers.
Christopher Petros - Chief Operating Officer
Christopher Petros, the Chief Operating Officer at ServiceTitan, directs the company's day-to-day operational activities and internal scaling. Overseeing customer success, support, and implementation teams, Petros ensures the seamless delivery of ServiceTitan's platform to thousands of businesses across ten trades industries. This leadership focuses on optimizing internal processes to enhance customer experience and drive operational efficiencies. Christopher Petros's role is vital in translating the company's strategic vision into tangible operational outcomes, supporting accelerated growth for clients. The Chief Operating Officer's responsibilities include managing resource allocation and ensuring the scalability of ServiceTitan's services. Through effective operational management, Petros reinforces the company's commitment to empowering tradespeople with essential technology.
Vahe Kuzoyan - President & Co-Founder
Vahe Kuzoyan, the President & Co-Founder at ServiceTitan, drives the company's foundational vision and strategic direction. As a co-founder, Kuzoyan is deeply involved in shaping the platform's evolution to serve the critical needs of the trades industry, focusing on empowering business owners. Overseeing key strategic initiatives, Kuzoyan ensures ServiceTitan remains at the forefront of technology solutions for tradespeople, enabling accelerated growth and operational efficiencies. Vahe Kuzoyan's leadership is instrumental in fostering partnerships and expanding the company's impact across diverse trades. The President's role involves championing the company's mission and maintaining its commitment to delivering a superior customer experience. Kuzoyan's entrepreneurial spirit guides ServiceTitan's ongoing innovation and market leadership.
Bryan Olshock - Chief Marketing Officer
Bryan Olshock, the Chief Marketing Officer at ServiceTitan, architects and executes comprehensive marketing strategies to amplify the company's market presence. Overseeing all demand generation, brand development, and product marketing initiatives, Olshock ensures ServiceTitan's value proposition resonates with businesses in the trades sector. This role involves driving customer acquisition and retention by highlighting the platform's ability to accelerate growth and enhance operational efficiencies. Bryan Olshock's leadership focuses on communicating the transformative impact of ServiceTitan's technology, particularly for the ten trades industries served. The Chief Marketing Officer's responsibilities include analyzing market trends and positioning the company for sustained expansion. Through targeted campaigns, Olshock strengthens ServiceTitan's brand authority and its commitment to delivering exceptional customer experiences.
Olive Huang - Chief Legal Officer
Olive Huang, the Chief Legal Officer at ServiceTitan, provides strategic legal counsel and oversees all legal affairs for the organization. Managing corporate governance, compliance, and risk management, Huang ensures ServiceTitan operates within all regulatory frameworks while supporting its mission to serve the trades industry. This leadership role is crucial in safeguarding the company's assets and intellectual property as it builds the operating system for tradespeople. Olive Huang's expertise guides contract negotiations, policy development, and litigation strategy, facilitating the company's accelerated growth and operational expansion. The Chief Legal Officer's responsibilities include advising on legal implications of new product development and market initiatives. Huang's diligent legal oversight supports ServiceTitan's commitment to ethical business practices and sustained success.
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