Leadership Overview
Amdocs has 10 executives leading key functions including strategy, operations, and technology.
Driven by innovation, Amdocs delivers cloud-native, 5G-ready platforms and expertise to communications and media companies, accelerating cloud transformation and enabling next-generation digital customer experiences worldwide.
Driven by innovation, Amdocs delivers cloud-native, 5G-ready platforms and expertise to communications and media companies, accelerating cloud transformation and enabling next-generation digital customer experiences worldwide.
Leadership Roles at Amdocs
Shimie Hortig - President & Chief Executive Officer
Shimie Hortig, the President & Chief Executive Officer at Amdocs, directs the company's overarching strategy and global operations. This leadership role involves guiding Amdocs in its mission to provide enterprise software and services specifically for communications and media sectors. Hortig ensures the company's offerings, including cloud-native and 5G-ready platforms, align with market demands for service providers modernizing operations and accelerating cloud transformation. Overseeing all business units, Shimie Hortig drives the execution of initiatives that enable clients to launch next-generation digital customer experiences. The focus remains on supporting business operations, service delivery, and technology modernization for large telecom and media organizations across the globe, solidifying Amdocs' position as a key partner in digital evolution.

Julie Mosbacher - Chief of Staff
Julie Mosbacher, the Chief of Staff at Amdocs, supports the executive leadership team in driving strategic initiatives and operational efficiency. This role involves coordinating cross-functional projects and ensuring seamless execution of Amdocs' business objectives. Mosbacher facilitates communication and alignment across departments, enabling the delivery of cloud-native, 5G-ready platforms to communications and media companies. Overseeing key internal processes, Julie Mosbacher contributes to the company's ability to help service providers modernize operations and accelerate cloud transformation. The focus is on enhancing the effectiveness of leadership decisions and supporting the launch of next-generation digital customer experiences for clients worldwide.
Gil Rosen - Chief Marketing Officer
Gil Rosen, the Chief Marketing Officer at Amdocs, shapes and executes the company's global marketing strategy. This leadership position involves driving brand awareness and market positioning for Amdocs' enterprise software and services tailored to communications and media companies. Rosen directs campaigns that highlight the company's cloud-native, 5G-ready platforms and expertise, emphasizing accelerated cloud transformation and the creation of next-generation digital customer experiences. Overseeing all marketing functions, Gil Rosen ensures that Amdocs effectively communicates its value proposition to service providers worldwide. The objective is to support business operations, service delivery, and technology modernization, reinforcing Amdocs' role in the digital evolution of large telecom and media organizations.
Gaurav Mathur - Head of Amdocs Chief of Staff (India)
Gaurav Mathur, the Head of Amdocs Chief of Staff (India) at Amdocs, spearheads strategic operations and project execution within the Indian region. This role focuses on aligning regional initiatives with Amdocs' global objectives, particularly in delivering enterprise software and services to communications and media companies. Mathur supports the implementation of cloud-native, 5G-ready platforms, facilitating accelerated cloud transformation and the development of next-generation digital customer experiences. Overseeing key operational functions in India, Gaurav Mathur ensures seamless service delivery and technology modernization for clients. The emphasis is on driving efficiency and supporting the business operations of large telecom and media organizations within the region.
Liora Krupnik - Director, Business Operation & Chief of Staff
Liora Krupnik, the Director, Business Operation & Chief of Staff at Amdocs, manages critical business operations and supports executive decision-making. This dual role involves optimizing internal processes and ensuring strategic alignment across various departments. Krupnik facilitates the delivery of Amdocs' enterprise software and services, focusing on enabling communications and media companies to modernize operations and accelerate cloud transformation. Overseeing operational workflows, Liora Krupnik contributes to the successful launch of next-generation digital customer experiences for clients. The objective is to enhance business operations and technology modernization for large telecom and media organizations globally.
Johny Abdallah - Global Service Chief Technology Officer
Johny Abdallah, the Global Service Chief Technology Officer at Amdocs, leads the technological direction for Amdocs' service delivery across global markets. This critical role involves defining and implementing advanced technology strategies to support communications and media companies in modernizing their operations. Abdallah drives the adoption of cloud-native, 5G-ready platforms, ensuring clients can accelerate cloud transformation and deliver next-generation digital customer experiences. Overseeing the global technology roadmap for services, Johny Abdallah ensures that Amdocs' offerings meet the evolving needs of large telecom and media organizations worldwide. The focus is on enhancing service delivery and technology modernization through innovative solutions.
Yaara Edrey - Division Chief Information Officer, Information Technology, Office of
Yaara Edrey, the Division Chief Information Officer, Information Technology, Office of at Amdocs, directs the company's information technology strategy and infrastructure. This leadership position is crucial for supporting Amdocs' enterprise software and services for communications and media companies. Edrey oversees the implementation of robust IT systems that enable accelerated cloud transformation and the delivery of cloud-native, 5G-ready platforms. Managing the IT division, Yaara Edrey ensures the security, efficiency, and scalability of technology solutions that help service providers modernize operations. The objective is to empower large telecom and media organizations with cutting-edge technology for enhanced business operations and digital experiences.
Michael MacDade - Chief of Staff To the Chief Product and Technology Officer
Michael MacDade, the Chief of Staff To the Chief Product and Technology Officer at Amdocs, provides critical support in driving product and technology initiatives. This role involves coordinating efforts to ensure the successful development and deployment of Amdocs' enterprise software and services. MacDade facilitates the strategic alignment of product roadmaps with market needs, particularly for communications and media companies seeking to accelerate cloud transformation. Overseeing key projects within the product and technology functions, Michael MacDade contributes to the delivery of cloud-native, 5G-ready platforms. The focus is on enhancing service delivery and technology modernization for large telecom and media organizations worldwide.
Jayne Hetherington - Division Genai & Data Chief of Staff
Jayne Hetherington, the Division Genai & Data Chief of Staff at Amdocs, leads strategic initiatives within the Generative AI and Data divisions. This role is pivotal in advancing Amdocs' capabilities in artificial intelligence and data analytics for communications and media companies. Hetherington supports the integration of advanced AI solutions, enabling accelerated cloud transformation and the development of next-generation digital customer experiences. Overseeing key operational aspects of these divisions, Jayne Hetherington ensures that Amdocs leverages data and AI to enhance service delivery and technology modernization. The objective is to drive innovation and support the business operations of large telecom and media organizations through intelligent data utilization.
Elad Goldman - Operators Chief of Staff & Head of Strategy (US)
Elad Goldman, the Operators Chief of Staff & Head of Strategy (US) at Amdocs, directs strategic planning and operational execution within the United States for the Operators division. This leadership role is essential for guiding Amdocs' engagement with communications and media companies in the North American market. Goldman oversees the implementation of cloud-native, 5G-ready platforms, supporting accelerated cloud transformation and the launch of next-generation digital customer experiences. Managing strategic initiatives and operational efficiency in the US, Elad Goldman ensures Amdocs effectively supports the business operations, service delivery, and technology modernization of large telecom and media organizations across the region.
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