Leadership Overview
Amdocs has 10 executives leading key functions including strategy, operations, marketing, technology, and product development.
Focused on accelerating cloud transformation for global communications providers, Amdocs delivers 5G-ready platforms that modernize service delivery and enhance digital customer experiences across the entire media and telecom landscape.
Focused on accelerating cloud transformation for global communications providers, Amdocs delivers 5G-ready platforms that modernize service delivery and enhance digital customer experiences across the entire media and telecom landscape.
Leadership Roles at Amdocs
Shimie Hortig - President & Chief Executive Officer
Shimie Hortig, the President & Chief Executive Officer at Amdocs, directs the overarching corporate strategy and global business vision. By overseeing the delivery of cloud-native software solutions, the President & Chief Executive Officer ensures that communications and media organizations successfully navigate complex digital transformations. This leadership role involves constant engagement with the Board to align technological innovation with long-term market growth. Shimie Hortig maintains a sharp focus on 5G-ready platform development, which empowers service providers to modernize operations at scale. Through rigorous oversight of international business units, the President & Chief Executive Officer drives efficiency and maintains a competitive edge in the enterprise software sector. By prioritizing customer-centric digital experiences, the executive secures the company's position as a primary partner for large-scale telecom infrastructure projects worldwide, ultimately fostering sustainable revenue expansion and operational excellence across all global markets.

Sarit Kozokaro - Chief Operating Officer
Sarit Kozokaro, the Chief Operating Officer at Amdocs, manages the internal business processes and service delivery frameworks that support global telecom clients. By optimizing operational workflows, the Chief Operating Officer ensures that cloud-native software deployments meet rigorous performance standards. This role requires close collaboration with product teams to streamline the transition from legacy systems to modern, 5G-ready architectures. Sarit Kozokaro monitors the efficiency of service delivery models, ensuring that resource allocation aligns with the strategic goals of the organization. Through the implementation of scalable operational protocols, the Chief Operating Officer drives productivity across diverse geographic regions. By refining internal processes, the executive minimizes friction in the software lifecycle, allowing for faster time-to-market for new digital customer experiences. This focus on operational precision directly supports the company's mission to provide reliable, high-performance technology solutions to the most demanding media and communications enterprises in the global marketplace.
Anthony Goonetilleke - Group President
Anthony Goonetilleke, the Group President at Amdocs, leads the strategic direction and business performance of major service divisions. By overseeing the delivery of cloud-native software and 5G-ready platforms, the Group President ensures that the company meets the complex needs of its global telecom and media client base. This role involves managing large-scale business units and driving the adoption of next-generation digital customer experiences. Anthony Goonetilleke collaborates with other C-suite leaders to align product innovation with market-specific requirements. Through the management of key client relationships, the executive secures long-term partnerships and drives revenue growth. By focusing on the operational success of the group, the Group President ensures that the company remains at the forefront of technology modernization. This leadership role involves balancing immediate business objectives with the long-term vision of transforming the communications industry through advanced software solutions and expert services.
Shai Levy - Division President
Shai Levy, the Division President at Amdocs, directs the operational and strategic activities of a specific business division focused on software and services. By overseeing the implementation of cloud-native platforms, the Division President ensures that the division delivers high-value solutions to communications and media clients. This role involves managing the division's resources to support the modernization of service delivery and the launch of digital customer experiences. Shai Levy monitors the performance of the division against key business metrics, ensuring that all projects align with the company's broader mission. Through the leadership of cross-functional teams, the executive drives innovation and operational efficiency within the division. By focusing on the specific needs of the division's client portfolio, the Division President contributes to the overall success of the company, ensuring that the organization remains a trusted partner for telecom and media companies seeking to accelerate their cloud transformation and technological modernization.
Julie Mosbacher - Chief of Staff
Julie Mosbacher, the Chief of Staff at Amdocs, coordinates executive initiatives and facilitates communication across the leadership team to ensure strategic alignment. By managing high-priority projects, the Chief of Staff enables the organization to execute its mission of delivering cloud-native software and 5G-ready platforms effectively. This role involves synthesizing complex data from various departments to support informed decision-making at the highest levels of the company. Julie Mosbacher monitors the progress of key business objectives, ensuring that cross-functional teams remain focused on the core goal of modernizing telecom operations. Through the facilitation of internal governance, the Chief of Staff drives organizational agility and maintains clear lines of communication between the C-suite and operational divisions. By streamlining executive workflows, the executive enhances the overall efficiency of the leadership team, allowing for a more cohesive approach to market challenges and the rapid deployment of next-generation digital customer experiences for global media clients.
Gil Rosen - Chief Marketing Officer
Gil Rosen, the Chief Marketing Officer at Amdocs, architects the global brand strategy and market positioning for the company's suite of cloud-native software and services. By analyzing industry trends, the Chief Marketing Officer ensures that the value proposition of 5G-ready platforms resonates with communications and media service providers. This role involves crafting targeted campaigns that highlight the company's expertise in cloud transformation and digital customer experience modernization. Gil Rosen leads the development of market-facing content that demonstrates the technical superiority of the software offerings. Through strategic partnerships and industry engagement, the Chief Marketing Officer drives brand awareness and demand generation across international markets. By aligning marketing initiatives with the broader business strategy, the executive ensures that the company remains the preferred partner for telecom modernization. This focus on market impact directly supports the growth of the enterprise software business, positioning the organization as a leader in the rapidly evolving digital communications landscape.
Elad Goldman - Operators Chief of Staff & Head of Strategy (US)
Elad Goldman, the Operators Chief of Staff & Head of Strategy (US) at Amdocs, directs the strategic planning and operational execution for the North American market. By identifying growth opportunities within the telecom sector, the Operators Chief of Staff & Head of Strategy (US) ensures that the company's cloud-native solutions address the specific needs of regional service providers. This role involves analyzing competitive dynamics and aligning product capabilities with the requirements of large-scale media organizations. Elad Goldman coordinates with local leadership to implement strategies that accelerate cloud transformation and 5G adoption. Through the oversight of regional initiatives, the executive drives the successful integration of software platforms into existing customer infrastructures. By focusing on the unique demands of the North American market, the Operators Chief of Staff & Head of Strategy (US) enhances the company's regional presence and ensures that service delivery remains consistent with global quality standards, ultimately supporting the broader mission of modernizing digital customer experiences.
Yaara Edrey - Division Chief Information Officer, Information Technology, Office of
Yaara Edrey, the Division Chief Information Officer, Information Technology, Office of at Amdocs, oversees the internal IT infrastructure and digital systems that power the company's global operations. By managing the technological backbone of the organization, the Division Chief Information Officer, Information Technology, Office of ensures that internal teams possess the tools necessary to deliver high-quality software and services to telecom clients. This role involves securing the digital environment and optimizing the performance of enterprise applications. Yaara Edrey leads the modernization of internal IT processes, aligning them with the company's broader commitment to cloud-native innovation. Through the implementation of robust information systems, the executive supports the efficiency of service delivery and technology modernization efforts. By maintaining a secure and scalable IT architecture, the Division Chief Information Officer, Information Technology, Office of enables the company to remain agile in a competitive market, ensuring that all internal operations support the successful launch of next-generation digital customer experiences.
Michael MacDade - Chief of Staff To the Chief Product and Technology Officer
Michael MacDade, the Chief of Staff To the Chief Product and Technology Officer at Amdocs, manages the strategic coordination of product development and technological innovation. By facilitating communication between engineering teams and the Chief Product and Technology Officer, the Chief of Staff To the Chief Product and Technology Officer ensures that the development of 5G-ready platforms remains aligned with market demands. This role involves tracking the progress of cloud-native software projects and identifying potential bottlenecks in the innovation pipeline. Michael MacDade supports the prioritization of technical initiatives that drive the modernization of telecom operations. Through the oversight of product-related workflows, the executive enhances the efficiency of the technology organization. By ensuring that the Chief Product and Technology Officer has the necessary insights to make informed decisions, the Chief of Staff To the Chief Product and Technology Officer directly contributes to the successful delivery of advanced digital customer experiences and the company's overall technological leadership.
Johny Abdallah - Global Service Chief Technology Officer
Johny Abdallah, the Global Service Chief Technology Officer at Amdocs, architects the technical frameworks for service delivery and cloud transformation initiatives worldwide. By defining the technological roadmap for 5G-ready platforms, the Global Service Chief Technology Officer ensures that the company provides cutting-edge solutions to communications and media providers. This role involves evaluating emerging technologies and integrating them into the existing software portfolio to enhance service delivery capabilities. Johny Abdallah leads the technical strategy for large-scale modernization projects, ensuring that client systems achieve optimal performance and scalability. Through the oversight of global technical standards, the executive drives consistency and quality across all service engagements. By focusing on the intersection of cloud-native architecture and telecom requirements, the Global Service Chief Technology Officer enables the company to deliver superior digital customer experiences, maintaining a strong competitive advantage in the global enterprise software and services market.
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