Leadership Overview
Amdocs has 10 executives leading key functions including strategy, operations, marketing, technology, and service delivery.
Focused on cloud-native transformation for global telecom providers, Amdocs delivers 5G-ready platforms that modernize business operations and accelerate digital customer experiences across the media and communications landscape.
Focused on cloud-native transformation for global telecom providers, Amdocs delivers 5G-ready platforms that modernize business operations and accelerate digital customer experiences across the media and communications landscape.
Leadership Roles at Amdocs
Shimie Hortig - President & Chief Executive Officer
Shimie Hortig, the President & Chief Executive Officer at Amdocs, directs the overarching corporate strategy and global market expansion. Overseeing the transition toward cloud-native 5G platforms, the President & Chief Executive Officer ensures alignment between technological innovation and the evolving needs of large-scale telecom providers. This leadership role involves managing complex stakeholder relationships and driving long-term value for shareholders through sustainable growth initiatives. By prioritizing digital transformation, Shimie Hortig directly impacts the competitive positioning of the organization within the international communications sector. The President & Chief Executive Officer maintains a focus on operational excellence, ensuring that the enterprise software portfolio remains at the forefront of industry standards. Through rigorous oversight of global business units, the executive secures the company's status as a primary partner for media organizations seeking modernization and advanced service delivery capabilities.
David Masri - Vice President, Strategic Initiatives & To The Chief of Staff & Chief Executive Officer
David Masri, the Vice President, Strategic Initiatives & To The Chief of Staff & Chief Executive Officer at Amdocs, manages high-priority projects that support the executive leadership team. Overseeing the execution of strategic initiatives, the Vice President, Strategic Initiatives & To The Chief of Staff & Chief Executive Officer ensures that corporate goals regarding cloud transformation and 5G readiness are met. This role involves coordinating between the Chief Executive Officer and various business units to drive alignment on critical modernization efforts. By facilitating the implementation of key projects, David Masri enhances the organization's ability to respond to market demands in the telecom and media sectors. The Vice President, Strategic Initiatives & To The Chief of Staff & Chief Executive Officer monitors progress on major initiatives and provides insights to senior management. Through the management of these strategic functions, the executive supports the company's mission to deliver advanced digital experiences. This position requires a comprehensive understanding of the enterprise software landscape and the ability to drive cross-functional collaboration.
Sarit Kozokaro - Chief Operating Officer
Sarit Kozokaro, the Chief Operating Officer at Amdocs, manages the internal infrastructure and operational processes required to deliver enterprise software services at scale. Overseeing the efficiency of service delivery teams, the Chief Operating Officer ensures that cloud transformation projects meet rigorous quality standards for telecom clients. This leadership role involves optimizing internal workflows and resource management to support the rapid deployment of 5G-ready platforms. By streamlining operational procedures, Sarit Kozokaro enhances the company's ability to execute complex technology modernization initiatives. The Chief Operating Officer works closely with other C-suite leaders to align operational capacity with strategic growth targets. Through the implementation of scalable processes, the executive supports the successful delivery of digital customer experiences across diverse geographic regions. This focus on operational excellence ensures that the organization maintains high performance levels while navigating the technical demands of the global communications and media market.
Isaac Ashkenazi - Chief of Staff
Isaac Ashkenazi, the Chief of Staff at Amdocs, coordinates executive workflows and facilitates cross-departmental communication to ensure strategic objectives remain on schedule. Managing the internal cadence of the leadership team, the Chief of Staff optimizes resource allocation across various software development and service delivery projects. This role involves synthesizing complex data from multiple business units to provide actionable insights for senior management. By streamlining communication channels, Isaac Ashkenazi enhances the efficiency of the organization's cloud-native initiatives. The Chief of Staff monitors the execution of corporate mandates, ensuring that every division adheres to the broader mission of supporting telecom modernization. Through the facilitation of high-level meetings and the oversight of critical administrative processes, the executive maintains organizational stability. This position requires constant interaction with diverse teams to align operational outputs with the long-term vision of the company, ultimately driving consistent performance across the global enterprise.
Gil Rosen - Chief Marketing Officer
Gil Rosen, the Chief Marketing Officer at Amdocs, architects the global brand strategy and market positioning for cloud-native software solutions. Overseeing the development of digital campaigns, the Chief Marketing Officer ensures that the value proposition of 5G-ready platforms reaches key decision-makers within the telecom and media industries. This leadership role involves analyzing market trends to identify growth opportunities and tailoring messaging to support the company's transformation services. By leveraging data-driven insights, Gil Rosen enhances brand visibility and strengthens client engagement across international markets. The Chief Marketing Officer collaborates with product teams to translate technical advancements into compelling narratives that resonate with service providers. Through the management of marketing budgets and the implementation of innovative outreach strategies, the executive drives demand for the company's core offerings. This focus on market impact ensures that the organization remains a preferred partner for large-scale digital modernization projects worldwide.
Michael MacDade - Chief of Staff To the Chief Product and Technology Officer
Michael MacDade, the Chief of Staff To the Chief Product and Technology Officer at Amdocs, manages the strategic agenda for the product and technology divisions. Overseeing the integration of new software features, the Chief of Staff To the Chief Product and Technology Officer ensures that development cycles align with the company's 5G-ready platform roadmap. This role involves coordinating between engineering teams and executive leadership to prioritize technical investments that drive cloud transformation. By facilitating communication across the product organization, Michael MacDade accelerates the delivery of next-generation digital experiences for telecom clients. The Chief of Staff To the Chief Product and Technology Officer monitors project milestones and resource utilization to maintain high standards of innovation. Through the management of technical initiatives, the executive supports the company's mission to modernize service delivery. This position requires deep engagement with product strategy to ensure that technological advancements directly contribute to the overall business objectives of the enterprise.
Jayne Hetherington - Division Genai & Data Chief of Staff
Jayne Hetherington, the Division Genai & Data Chief of Staff at Amdocs, directs the operational strategy for the generative AI and data analytics business units. Overseeing the implementation of data-driven solutions, the Division Genai & Data Chief of Staff ensures that advanced analytics capabilities are integrated into the company's cloud-native platforms. This role involves coordinating cross-functional teams to leverage artificial intelligence for improved service delivery and customer experience modernization. By managing the strategic roadmap for data initiatives, Jayne Hetherington supports the organization's goal of providing cutting-edge technology to telecom providers. The Division Genai & Data Chief of Staff facilitates collaboration between data scientists and product managers to ensure that AI-driven insights translate into tangible business outcomes. Through the oversight of these specialized divisions, the executive drives innovation in data management. This position is essential for maintaining the company's competitive edge in the rapidly evolving landscape of enterprise software and intelligent services.
Gaurav Mathur - Head of Amdocs Chief of Staff (India)
Gaurav Mathur, the Head of Amdocs Chief of Staff (India) at Amdocs, manages the strategic alignment of regional operations within the Indian market. Overseeing the execution of corporate initiatives, the Head of Amdocs Chief of Staff (India) ensures that local teams contribute effectively to the global mission of cloud transformation and 5G readiness. This role involves coordinating regional resources to support large-scale telecom projects and maintaining operational consistency across the organization. By facilitating communication between local leadership and global headquarters, Gaurav Mathur enhances the efficiency of service delivery in the region. The Head of Amdocs Chief of Staff (India) monitors regional performance metrics and implements strategies to optimize output. Through the management of local administrative and strategic functions, the executive supports the company's broader goal of providing modernization expertise to media and communications organizations. This position ensures that regional operations remain synchronized with the global enterprise strategy.
Elad Goldman - Operators Chief of Staff & Head of Strategy (US)
Elad Goldman, the Operators Chief of Staff & Head of Strategy (US) at Amdocs, directs the strategic planning and operational coordination for the North American market. Overseeing the implementation of growth strategies, the Operators Chief of Staff & Head of Strategy (US) ensures that the company's cloud-native platforms meet the specific needs of large telecom operators in the region. This role involves analyzing market dynamics to identify opportunities for cloud transformation and digital experience modernization. By managing the strategic agenda for US operations, Elad Goldman aligns local activities with the global corporate mission. The Operators Chief of Staff & Head of Strategy (US) facilitates collaboration between regional teams and product divisions to ensure the successful deployment of 5G-ready solutions. Through the oversight of strategic initiatives, the executive drives business development and operational efficiency. This position is critical for maintaining the company's market position and supporting the modernization efforts of major North American media and communications organizations.
Johny Abdallah - Global Service Chief Technology Officer
Johny Abdallah, the Global Service Chief Technology Officer at Amdocs, architects the technical framework for the company's global service delivery operations. Overseeing the deployment of cloud-native platforms, the Global Service Chief Technology Officer ensures that service providers receive robust, 5G-ready solutions that facilitate digital transformation. This leadership role involves evaluating emerging technologies to maintain the company's position as a leader in telecom modernization. By managing the technical strategy for service delivery, Johny Abdallah supports the successful execution of complex projects for large media and communications organizations. The Global Service Chief Technology Officer collaborates with engineering and product teams to ensure that technical standards are met across all global engagements. Through the oversight of service-oriented technology, the executive drives efficiency and innovation in the delivery of enterprise software. This position is vital for ensuring that the company's technical offerings remain aligned with the evolving requirements of the global telecom industry.
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Frequently Asked Questions Regarding Amdocs Top Executives and Leadership Team
