Olist Executive and Leadership Team

Tiago Dalvi, the Chief Executive Officer & Founder at Olist, directs the overarching strategic vision for the entire business management ecosystem. By architecting the long-term roadmap for AI-first solutions, Dalvi ensures the platform remains the primary choice for retailers seeking to automate order processing and inventory management. This leadership role involves constant engagement with the Board to secure capital for expansion and to refine the value proposition for entrepreneurs in fashion, home decor, and auto parts. Tiago Dalvi maintains a sharp focus on market positioning, ensuring the company scales effectively while maintaining high service standards. Through the integration of ERP systems and digital accounts, the Chief Executive Officer & Founder drives the company toward sustainable growth. By fostering a culture of innovation, the executive secures the competitive advantage necessary to dominate the Brazilian retail technology landscape and beyond.

Fábio Gallo, the Chief Operating Officer at Olist, manages the daily execution of logistics services and marketplace integrations. Overseeing the Envios logistics network, the Chief Operating Officer optimizes shipping costs and delivery efficiency for thousands of retailers. This role requires close collaboration with the technology department to ensure the POS system and ERP tools function seamlessly for physical stores. Fábio Gallo monitors operational metrics to identify bottlenecks in order fulfillment and electronic invoice issuance. By streamlining internal processes, the Chief Operating Officer supports the company mission of reducing friction for small and medium-sized businesses. Gallo maintains operational excellence across the entire Brazilian footprint, ensuring that the logistics infrastructure scales alongside the growing user base. Through rigorous process management, the executive guarantees that the Olist ecosystem delivers reliable, high-speed service to every merchant within the network.

Rogerio Tessari, the Chief Technology Officer at Olist, architects the AI-first software infrastructure that powers the entire business management suite. By leading the engineering teams, the Chief Technology Officer ensures the stability and scalability of the ERP, digital account, and e-commerce platform tools. This role involves constant innovation in machine learning to automate inventory management and order processing for retailers. Rogerio Tessari collaborates with product managers to translate market needs into robust technical solutions that support diverse industries like cosmetics and auto parts. By maintaining a secure and high-performance cloud environment, the Chief Technology Officer enables seamless integration between physical stores and digital marketplaces. Tessari drives the technical roadmap, ensuring that the platform remains at the forefront of retail technology. Through continuous development, the executive provides the foundation for all digital services offered to the Olist merchant community.

Patricia Tourinho, the Chief Human Resources Officer at Olist, directs the talent acquisition and organizational development strategies necessary to support a rapidly scaling tech company. By fostering a high-performance culture, the Chief Human Resources Officer ensures that the workforce remains aligned with the mission of empowering entrepreneurs. This role involves designing comprehensive training programs that equip employees with the skills to manage complex ERP and logistics solutions. Patricia Tourinho oversees performance management systems that reward innovation and operational efficiency across all departments. By cultivating a diverse and inclusive environment, the Chief Human Resources Officer attracts top-tier talent to the Curitiba headquarters and beyond. Tourinho works closely with the executive team to ensure that human capital strategies directly support the company's growth objectives. Through effective leadership development, the executive builds the internal capacity required to maintain the company's position as a leader in the Brazilian retail ecosystem.

Sandra Montes, the Chief Marketing Officer & Growth Chief & Marketing Officer at Olist, drives the customer acquisition strategy and brand positioning across the entire Brazilian market. By executing data-driven campaigns, the Chief Marketing Officer & Growth Chief & Marketing Officer expands the reach of the e-commerce platform and POS solutions to new retail segments. This role involves analyzing market trends to identify growth opportunities in fashion, home decor, and other key industries. Sandra Montes collaborates with the product team to ensure that marketing messaging accurately reflects the value of the AI-first ecosystem. By optimizing the sales funnel and customer retention strategies, the Chief Marketing Officer & Growth Chief & Marketing Officer directly impacts revenue growth. Montes manages the brand identity, ensuring that the company remains the top choice for entrepreneurs seeking digital transformation. Through strategic market outreach, the executive secures the company's dominance in the competitive retail technology sector.