Olist Executive and Leadership Team

Tiago Dalvi, the Chief Executive Officer & Founder at Olist, directs the overarching strategic vision for the Brazilian business management ecosystem. By architecting the integration of AI-first solutions, Dalvi ensures the platform remains the primary hub for entrepreneurs seeking to automate order processing and inventory management. This leadership role involves constant engagement with the Board to align long-term growth objectives with the evolving needs of the fashion, home decor, and auto parts sectors. Tiago Dalvi drives the expansion of the logistics service, Envios, to minimize shipping costs for retailers nationwide. Through the oversight of the ERP and POS systems, the Chief Executive Officer & Founder maintains a competitive edge in the digital marketplace. By fostering innovation within the Curitiba headquarters, Dalvi secures the company's position as a critical partner for distributors and retailers aiming to scale operations efficiently across the entire South American market.

Sandra Montes, the Chief Marketing Officer & Growth Chief & Marketing Officer at Olist, executes high-impact acquisition strategies to expand the user base for the company's digital account and e-commerce platform. Overseeing brand positioning, the Chief Marketing Officer & Growth Chief & Marketing Officer ensures that the value proposition of the AI-first suite reaches retailers in the cosmetics and home decor industries. This role involves managing complex marketing funnels to drive adoption of the integration hub for marketplaces. Sandra Montes optimizes customer acquisition costs by leveraging data-driven insights across regional digital channels. By aligning marketing initiatives with product development cycles, Montes accelerates the growth of the virtual store creation tools. The Chief Marketing Officer & Growth Chief & Marketing Officer maintains consistent messaging that highlights the efficiency gains provided by the ERP and POS systems, ultimately strengthening the market presence of the company throughout the Brazilian retail landscape.

Patricia Tourinho, the Chief Human Resources Officer at Olist, designs organizational structures that support the rapid scaling of the company's technical and operational teams. Managing talent acquisition and retention, the Chief Human Resources Officer ensures the workforce possesses the specialized skills required to maintain the AI-first ERP and logistics infrastructure. This leadership role involves implementing performance management frameworks that align individual contributions with the broader mission of supporting Brazilian entrepreneurs. Patricia Tourinho fosters a culture of innovation and agility, which remains essential for the development of the company's POS and e-commerce solutions. By overseeing internal communication and professional development programs, Tourinho drives employee engagement across all departments. The Chief Human Resources Officer collaborates with executive leadership to build a resilient organizational foundation, ensuring the company attracts top-tier talent capable of navigating the complexities of the modern retail technology sector in South America.

Kerli Mussatto, the Chief Revenue Officer, Coordenadora DE Marketing Growth Strategy, Site Experience at Olist, manages the financial performance of the company's diverse product portfolio, including the integration hub and digital account services. By optimizing the conversion paths within the site experience, the Chief Revenue Officer, Coordenadora DE Marketing Growth Strategy, Site Experience drives revenue growth across the fashion and auto parts retail segments. This role involves analyzing market trends to refine pricing strategies for the ERP and logistics offerings. Kerli Mussatto coordinates with sales teams to ensure the effective deployment of the POS system for physical stores. By focusing on customer lifetime value and retention, Mussatto secures long-term financial stability for the organization. The Chief Revenue Officer, Coordenadora DE Marketing Growth Strategy, Site Experience monitors key performance indicators to ensure that revenue targets align with the company's broader goal of providing scalable, AI-driven solutions to retailers throughout the region.

Felippe Galeb, the Chief People Officer at Olist, architects the internal environment and leadership development initiatives that sustain the company's high-growth trajectory. Overseeing the employee experience, the Chief People Officer ensures that the organizational culture remains aligned with the mission of providing cutting-edge business management tools to entrepreneurs. This role involves implementing diversity and inclusion strategies that enhance the collective problem-solving capabilities of the engineering and product teams. Felippe Galeb manages the compensation and benefits structures to remain competitive within the Brazilian technology market. By facilitating leadership training, Galeb empowers managers to drive efficiency in the development of the ERP and logistics services. The Chief People Officer maintains a focus on organizational health, ensuring that the workforce remains motivated and equipped to support the complex needs of retailers and distributors. Through these efforts, Galeb directly impacts the company's ability to innovate and deliver superior service to the market.