Olist Executive and Leadership Team

Tiago Dalvi, the Chief Executive Officer & Founder at Olist, directs the overarching strategic vision for the entire ecosystem. By architecting the long-term roadmap for ERP systems and digital integration hubs, Dalvi ensures the company maintains a competitive edge in the Brazilian marketplace. This leadership role involves constant engagement with the Board to align product development with the evolving needs of small and medium enterprises. Through the implementation of AI-driven solutions, the Chief Executive Officer & Founder drives operational efficiency for thousands of entrepreneurs. Tiago Dalvi maintains a focus on scaling the business model to support diverse retail environments, from physical shops to complex online stores. By fostering a culture of innovation, the Chief Executive Officer & Founder secures the company's position as a leader in retail technology, consistently expanding the reach of the platform across the entire region.

Fábio Gallo, the Chief Operating Officer at Olist, executes the daily operational strategies required to maintain the company's expansive ecosystem. Managing the internal processes that support ERP deployment and digital account services, the Chief Operating Officer ensures seamless service delivery for merchants across Brazil. This leadership role involves coordinating cross-functional teams to streamline the onboarding of new clients into the Olist platform. Fábio Gallo drives efficiency by refining the logistics of the integration hubs, allowing for faster market access for small and medium enterprises. By monitoring key performance indicators, the Chief Operating Officer identifies opportunities for process improvement and resource allocation. Gallo maintains a focus on operational excellence, ensuring that the company's technology effectively supports the diverse needs of physical and online retailers. Through rigorous management of internal workflows, the Chief Operating Officer sustains the company's growth trajectory and service reliability.

Rogerio Tessari, the Chief Technology Officer at Olist, manages the technical infrastructure supporting the company's comprehensive suite of e-commerce and point-of-sale solutions. Overseeing the engineering teams, the Chief Technology Officer ensures the stability and scalability of the integration hubs that connect merchants to major marketplaces. This role requires constant collaboration with product leads to integrate advanced AI capabilities into the existing ERP framework. Rogerio Tessari drives the development of secure digital accounts, providing entrepreneurs with robust financial management tools. By optimizing backend systems, the Chief Technology Officer enhances the user experience for thousands of small and medium enterprises. Tessari maintains a focus on technical excellence, ensuring the platform remains resilient during high-traffic retail events. Through the continuous refinement of software architecture, the Chief Technology Officer supports the company's mission to automate business management for all clients.

Patricia Tourinho, the Chief Human Resources Officer at Olist, directs the talent acquisition and organizational development strategies necessary to support a high-growth technology firm. Overseeing the recruitment of specialized engineering and product talent, the Chief Human Resources Officer ensures the company maintains the human capital required to innovate within the ERP and e-commerce sectors. This role involves designing performance management systems that align individual contributions with the broader mission of empowering Brazilian entrepreneurs. Patricia Tourinho drives initiatives to foster a culture of continuous learning and technical excellence. By implementing robust training programs, the Chief Human Resources Officer prepares the workforce to handle the complexities of AI-driven business solutions. Tourinho maintains a focus on employee engagement and retention, ensuring the organization remains agile in a competitive market. Through strategic workforce planning, the Chief Human Resources Officer supports the company's ability to scale operations and deliver consistent value to clients.

Sandra Montes, the Chief Marketing Officer & Growth Chief & Marketing Officer at Olist, architects the brand positioning and customer acquisition strategies that drive market penetration. Overseeing the marketing funnel for ERP systems and digital accounts, the Chief Marketing Officer & Growth Chief & Marketing Officer ensures the company effectively communicates the value of its ecosystem to small and medium enterprises. This role involves analyzing market trends to identify new growth opportunities across the Brazilian retail landscape. Sandra Montes drives the execution of multi-channel campaigns that highlight the benefits of the company's point-of-sale and e-commerce solutions. By collaborating with the product team, the Chief Marketing Officer & Growth Chief & Marketing Officer aligns promotional efforts with new feature releases. Montes maintains a focus on data-driven growth, optimizing conversion rates to expand the user base. Through strategic brand management, the Chief Marketing Officer & Growth Chief & Marketing Officer secures the company's reputation as a vital partner for digital commerce.