Leadership Overview
Epicor has 6 executives leading key functions including revenue growth, marketing strategy, operational efficiency, human capital, and corporate leadership.
Focused on delivering industry-specific ERP solutions, Epicor empowers manufacturing, distribution, and retail organizations to optimize complex business processes through advanced cloud-based software architectures.
Focused on delivering industry-specific ERP solutions, Epicor empowers manufacturing, distribution, and retail organizations to optimize complex business processes through advanced cloud-based software architectures.
Leadership Roles at Epicor
Melissa Gonzalez - Chief Operating Officer
Melissa Gonzalez, the Chief Operating Officer at Epicor, directs internal business processes and operational scaling initiatives. Overseeing the execution of service delivery, the Chief Operating Officer ensures that the company maintains high standards of performance across all global regions. This leadership role involves streamlining internal workflows to support the deployment of enterprise resource planning software. By optimizing resource allocation and project management frameworks, Melissa Gonzalez directly impacts the efficiency of the organization. Ultimately, Gonzalez secures operational excellence by aligning internal capabilities with the demands of the manufacturing and retail sectors. The Chief Operating Officer also works closely with the executive team to implement strategic initiatives that improve service delivery speed and quality, ensuring that the company remains agile while scaling operations to meet the needs of a diverse, international client base.
Patrick Majure - President
Patrick Majure, the President at Epicor, directs the strategic execution of business units focused on the manufacturing and distribution sectors. Overseeing the performance of these core divisions, the President ensures that the company delivers specialized software solutions that meet the unique operational requirements of clients. This leadership role involves managing cross-functional teams to drive product innovation and market expansion. By monitoring key performance indicators and operational metrics, Patrick Majure directly impacts the growth trajectory of the business. Ultimately, Majure secures the company's market position by overseeing the successful integration of cloud-based ERP systems into client workflows. The President also coordinates with the broader executive team to refine the long-term vision, ensuring that the organization remains responsive to the shifting needs of the global manufacturing landscape while maintaining a focus on operational efficiency and customer satisfaction.
Howard Wilde - President
Howard Wilde, the President at Epicor, directs the strategic initiatives for the retail and service organization divisions. Overseeing the development and deployment of industry-specific software, the President ensures that the company provides robust tools for streamlining retail operations and service management. This leadership role involves managing the lifecycle of software products and ensuring that the solutions address the specific pain points of the retail market. By driving innovation in service-oriented software, Howard Wilde directly impacts the company's ability to capture market share in the retail sector. Ultimately, Wilde secures the company's reputation as a leader in industry-specific ERP solutions. The President also collaborates with the marketing and sales teams to tailor the product roadmap to emerging market trends, ensuring that the organization remains at the forefront of technological advancements in the retail and service industries.
Rachel Barger - Chief Revenue Officer
Rachel Barger, the Chief Revenue Officer at Epicor, directs all global sales initiatives and revenue generation strategies. Overseeing the enterprise sales teams, the Chief Revenue Officer ensures alignment with corporate growth targets across North America, Europe, and Asia Pacific. This leadership role involves expanding market share through the deployment of industry-specific ERP software solutions. By optimizing the sales funnel and managing client acquisition cycles, Rachel Barger directly impacts the company's financial performance. Ultimately, Barger secures long-term market stability by fostering deep relationships with manufacturing and distribution clients. The Chief Revenue Officer also collaborates with product development teams to ensure that sales strategies reflect the evolving needs of the global market, thereby driving consistent revenue growth and maintaining a competitive edge in the enterprise software sector.

Kerrie Jordan - Chief Marketing Officer
Kerrie Jordan, the Chief Marketing Officer at Epicor, architects the global brand strategy and demand generation programs. Overseeing the marketing department, the Chief Marketing Officer ensures that the value proposition of cloud-based ERP solutions reaches target audiences in the retail and service sectors. This leadership role involves managing digital campaigns, market research, and brand positioning across international markets. By analyzing customer data and industry trends, Kerrie Jordan directly impacts the company's ability to attract new clients. Ultimately, Jordan drives brand awareness and lead conversion through targeted messaging that highlights the operational efficiency provided by the software. The Chief Marketing Officer also coordinates with the sales organization to align marketing collateral with specific industry requirements, ensuring that the market presence remains robust and highly relevant to the needs of modern manufacturing and distribution organizations.

Juliet Patterson - Chief Human Resources Officer
Juliet Patterson, the Chief Human Resources Officer at Epicor, directs the global talent strategy and organizational development programs. Overseeing the human resources department, the Chief Human Resources Officer ensures that the company attracts and retains top-tier talent capable of supporting complex ERP software development. This leadership role involves managing recruitment, employee engagement, and professional development initiatives across all international operations. By fostering a culture of innovation and performance, Juliet Patterson directly impacts the company's ability to deliver high-quality software solutions. Ultimately, Patterson secures the long-term success of the organization by aligning workforce capabilities with the strategic goals of the business. The Chief Human Resources Officer also collaborates with other C-suite leaders to implement policies that promote diversity, equity, and inclusion, ensuring that the workforce remains motivated and equipped to address the evolving challenges of the global enterprise software market.

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