Leadership Overview
Epicor has 8 executives leading key functions including operations, revenue, marketing, human resources, and regional business management.
Focused on delivering industry-specific ERP solutions, Epicor empowers manufacturing, distribution, and retail organizations to optimize performance through cloud-based software that drives operational efficiency across global markets.
Focused on delivering industry-specific ERP solutions, Epicor empowers manufacturing, distribution, and retail organizations to optimize performance through cloud-based software that drives operational efficiency across global markets.
Leadership Roles at Epicor
Melissa Gonzalez - Chief Operating Officer
Melissa Gonzalez, the Chief Operating Officer at Epicor, directs the internal infrastructure and global service delivery models. Overseeing the integration of cloud-based ERP systems, the Chief Operating Officer ensures that operational workflows align with the specific needs of manufacturing and distribution clients. This leadership role involves scaling internal processes to support expansion across North America and international markets. By optimizing resource allocation, Melissa Gonzalez directly impacts the efficiency of service delivery. The Chief Operating Officer maintains close collaboration with the executive team to refine business processes, ensuring that the organization remains agile in a competitive software landscape. Through rigorous oversight of daily operations, the Chief Operating Officer secures the stability required for long-term growth and client satisfaction, ultimately strengthening the market position of the company.
Patrick Majure - President
Patrick Majure, the President at Epicor, directs the strategic execution of the manufacturing software division. Overseeing the development and deployment of specialized ERP systems, the President ensures that the product roadmap aligns with the operational requirements of industrial clients. This leadership role involves managing the lifecycle of cloud-based solutions to maximize performance for manufacturing organizations. By driving initiatives that improve software integration, Patrick Majure directly impacts the efficiency of client operations. The President collaborates with the broader executive team to ensure that the manufacturing division contributes to the overall growth of the company. Through the oversight of product innovation, the President secures the market leadership of the company in the manufacturing sector, ensuring that the software remains the preferred choice for organizations seeking to streamline complex production processes.
Rose Bussiculo - President
Rose Bussiculo, the President at Epicor, directs the strategic growth of the retail and service software division. Overseeing the implementation of industry-specific ERP solutions, the President ensures that retail organizations achieve operational excellence through advanced software tools. This leadership role involves managing the expansion of service-oriented software offerings across diverse global markets. By focusing on the unique needs of the retail sector, Rose Bussiculo directly impacts the customer experience and operational efficiency of clients. The President collaborates with marketing and sales leaders to ensure that the retail division meets its performance targets. Through the continuous improvement of software features, the President secures the position of the company as a key partner for retail businesses, ensuring that the organization remains at the forefront of digital transformation in the service industry.
Howard Wilde - President
Howard Wilde, the President at Epicor, directs the strategic initiatives for the distribution software division. Overseeing the development of supply chain and inventory management modules, the President ensures that distribution organizations optimize their logistics through the ERP platform. This leadership role involves managing the integration of cloud-based tools that enhance the operational efficiency of distributors. By focusing on the complexities of the distribution market, Howard Wilde directly impacts the ability of clients to scale their operations. The President collaborates with the executive team to ensure that the distribution division aligns with the broader mission of the company. Through the oversight of product development, the President secures the competitive advantage of the company in the distribution sector, ensuring that the software provides the necessary tools for success in a fast-paced global market.
David Foxworth - President
David Foxworth, the President at Epicor, directs the strategic operations for the international business expansion division. Overseeing the deployment of ERP solutions across emerging markets, the President ensures that the company maintains a consistent service standard globally. This leadership role involves managing the adaptation of software to meet regional regulatory and operational requirements. By driving growth in international territories, David Foxworth directly impacts the global footprint of the organization. The President collaborates with regional managers to ensure that the company delivers value to clients in diverse geographic locations. Through the oversight of international business development, the President secures the long-term viability of the company in the global software market, ensuring that the organization remains a trusted provider of enterprise resource planning solutions for businesses worldwide.
Rachel Barger - Chief Revenue Officer
Rachel Barger, the Chief Revenue Officer at Epicor, architects the global sales strategy and revenue growth initiatives. Overseeing the enterprise sales teams, the Chief Revenue Officer ensures alignment with the company mission to provide industry-specific ERP solutions. This leadership role involves expanding market share through targeted digital campaigns and strategic partnerships across the Middle East and Asia Pacific. By optimizing the sales funnel, Rachel Barger directly impacts the financial trajectory of the organization. The Chief Revenue Officer collaborates with product leaders to ensure that software offerings meet the evolving demands of retail and service organizations. Ultimately, Barger secures long-term financial stability by driving consistent revenue performance and fostering deep relationships with key clients, ensuring that the company remains a dominant force in the global enterprise software market.

Kerrie Jordan - Chief Marketing Officer
Kerrie Jordan, the Chief Marketing Officer at Epicor, drives brand positioning and market awareness for the suite of ERP software solutions. Overseeing global marketing campaigns, the Chief Marketing Officer ensures that the value proposition of cloud-based business software reaches manufacturing and distribution sectors effectively. This leadership role involves crafting messaging that highlights the operational efficiency gains provided by the company. By analyzing market trends across Europe and South America, Kerrie Jordan directly impacts the lead generation pipeline. The Chief Marketing Officer collaborates with the sales organization to ensure that marketing efforts support revenue targets. Through the development of comprehensive content strategies, the Chief Marketing Officer elevates the profile of the company, ensuring that the brand remains synonymous with innovation and reliability in the competitive enterprise resource planning industry.

Juliet Patterson - Chief Human Resources Officer
Juliet Patterson, the Chief Human Resources Officer at Epicor, directs talent acquisition, organizational development, and employee engagement strategies. Overseeing the human capital requirements for a global workforce, the Chief Human Resources Officer ensures that the company attracts top-tier talent capable of supporting complex ERP software development. This leadership role involves fostering a culture of innovation that aligns with the mission to serve manufacturing and retail clients. By implementing robust training programs, Juliet Patterson directly impacts the productivity and retention of the workforce. The Chief Human Resources Officer collaborates with the executive team to ensure that organizational structure supports the strategic goals of the business. Through the management of global personnel policies, the Chief Human Resources Officer secures the human capital necessary for the company to maintain its competitive edge in the software industry.

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