ServiceNow Executive and Leadership Team

May, 2026

Leadership Overview

ServiceNow has 10 executives leading key functions including strategy, technology, operations, and marketing.

Driven by digital transformation, ServiceNow is dedicated to helping organizations streamline and automate their work, connecting teams and enhancing experiences for employees and customers.

Leadership Roles at ServiceNow

  • President, Chief Product Officer, & Chief Operating Officer - Amit Zavery
  • Global Chief Operating Officer, Business Strategy, Office of - Gina Nodar
  • Chief of Staff To Senior Vice President of AMS Field Marketing - Elizabeth Demirjian
  • Sales Healthcare & Life Sciences Chief of Staff (US) - Barbara Rotondo
  • Chief Technology Officer & Chief Transformation Officer - Ashish Lahoti
  • Chief of Staff & Manager, Business (Canada) - Benjamin Yoxall
  • Senior Enterprise Architect & Field Chief Technology Officer - Michael Stickle
  • Global Industries & Solutions Gtm Chief of Staff - Rebecca Bauer
  • Field Chief Technology Officer - Vyvyan Howland
  • Chief of Staff I LATAM - Fernanda Samie
  • Amit Zavery - President, Chief Product Officer, & Chief Operating Officer

    Amit Zavery, the President, Chief Product Officer, & Chief Operating Officer at ServiceNow, commands the strategic direction of product development, operational execution, and overall business growth. This comprehensive leadership role involves defining the product roadmap, optimizing global operations, and driving the company's expansion initiatives. Zavery oversees the entire product lifecycle, from ideation to market delivery, ensuring alignment with customer needs and market trends. By streamlining workflows and enhancing operational efficiency across all departments, Amit Zavery significantly contributes to ServiceNow's agility and market leadership. The objective is to deliver innovative solutions that empower organizations worldwide.
    Amit Zavery

    Gina Nodar - Global Chief Operating Officer, Business Strategy, Office of

    Gina Nodar, the Global Chief Operating Officer, Business Strategy, Office of at ServiceNow, directs the strategic planning and operational execution of business initiatives on a global scale. This leadership position involves defining and implementing core business strategies that drive efficiency and growth across the organization. Nodar oversees the alignment of departmental objectives with overarching company goals, ensuring cohesive progress. By optimizing operational frameworks and fostering strategic partnerships, Gina Nodar enhances ServiceNow's ability to deliver innovative solutions worldwide. The focus is on driving sustainable business performance and expanding market reach through effective strategy deployment.
    Gina Nodar

    Elizabeth Demirjian - Chief of Staff To Senior Vice President of AMS Field Marketing

    Elizabeth Demirjian, the Chief of Staff To Senior Vice President of AMS Field Marketing at ServiceNow, directs strategic initiatives and operational execution for the Americas field marketing organization. This leadership role involves aligning marketing efforts with sales objectives, ensuring seamless campaign deployment across the region. Demirjian oversees the coordination of cross-functional teams, driving efficiency in marketing program delivery. By optimizing resource allocation and enhancing communication channels, Elizabeth Demirjian supports the expansion of ServiceNow's market presence within North America. The focus remains on executing impactful marketing strategies that resonate with target audiences and contribute to revenue growth.

    Barbara Rotondo - Sales Healthcare & Life Sciences Chief of Staff (US)

    Barbara Rotondo, the Sales Healthcare & Life Sciences Chief of Staff (US) at ServiceNow, spearheads strategic alignment and operational excellence within the US healthcare and life sciences sales sector. This critical position involves translating high-level business objectives into actionable plans for the sales force, ensuring cohesive execution. Rotondo manages key projects and initiatives that enhance sales productivity and market penetration in these specialized industries. By fostering collaboration between sales teams and product development, Barbara Rotondo drives the adoption of ServiceNow solutions within the healthcare ecosystem. The objective is to accelerate growth and deepen customer relationships through targeted sales strategies.

    Ashish Lahoti - Chief Technology Officer & Chief Transformation Officer

    Ashish Lahoti, the Chief Technology Officer & Chief Transformation Officer at ServiceNow, architects the company's technological vision and drives its digital transformation agenda. This dual role encompasses overseeing all aspects of technology development, infrastructure, and innovation, while simultaneously leading organizational change initiatives. Lahoti directs the strategic implementation of cutting-edge technologies to enhance product offerings and operational efficiency. By championing new methodologies and fostering a culture of continuous improvement, Ashish Lahoti ensures ServiceNow remains at the forefront of technological advancement. The focus is on leveraging technology to unlock new business opportunities and deliver superior value to customers.

    Benjamin Yoxall - Chief of Staff & Manager, Business (Canada)

    Benjamin Yoxall, the Chief of Staff & Manager, Business (Canada) at ServiceNow, drives strategic business operations and initiatives within the Canadian market. This role focuses on enhancing operational efficiency and supporting business development across Canada. Yoxall collaborates with regional leadership to implement strategies that align with global objectives, ensuring localized success. By managing key projects and facilitating cross-departmental communication, Benjamin Yoxall strengthens ServiceNow's presence and impact in the Canadian business landscape. The emphasis is on executing targeted business plans that foster growth and customer satisfaction within the region.

    Michael Stickle - Senior Enterprise Architect & Field Chief Technology Officer

    Michael Stickle, the Senior Enterprise Architect & Field Chief Technology Officer at ServiceNow, provides advanced technical leadership and architectural guidance to enterprise clients. This role involves translating complex business requirements into robust technology solutions, ensuring seamless integration of ServiceNow platforms. Stickle guides customers in leveraging technology to achieve their digital transformation goals, focusing on scalability and efficiency. By architecting innovative solutions and advising on best practices, Michael Stickle empowers organizations to maximize their technology investments. The objective is to drive successful adoption and utilization of ServiceNow's capabilities across diverse enterprise environments.

    Rebecca Bauer - Global Industries & Solutions Gtm Chief of Staff

    Rebecca Bauer, the Global Industries & Solutions Gtm Chief of Staff at ServiceNow, orchestrates go-to-market strategies for global industries and solutions. This role focuses on aligning marketing and sales efforts to effectively penetrate key vertical markets. Bauer drives the execution of strategic initiatives that enhance market positioning and drive revenue growth for specific industry solutions. By fostering collaboration between product teams, sales, and marketing, Rebecca Bauer ensures a unified approach to customer engagement. The objective is to accelerate the adoption of ServiceNow's industry-specific solutions and expand the company's global footprint.

    Vyvyan Howland - Field Chief Technology Officer

    Vyvyan Howland, the Field Chief Technology Officer at ServiceNow, delivers strategic technology guidance and architectural expertise to clients, focusing on their digital transformation journeys. This position involves understanding client needs and architecting solutions that leverage ServiceNow's platform capabilities for maximum impact. Howland collaborates closely with enterprise customers to ensure successful implementation and adoption of technology strategies. By providing deep technical insights and thought leadership, Vyvyan Howland drives innovation and efficiency for clients. The focus is on enabling organizations to achieve their business objectives through advanced technological solutions.

    Fernanda Samie - Chief of Staff I LATAM

    Fernanda Samie, the Chief of Staff I LATAM at ServiceNow, directs strategic operations and supports business development initiatives across the Latin America region. This role is pivotal in ensuring the effective execution of company strategies within the LATAM market. Samie collaborates with regional leaders to drive operational efficiency and foster growth opportunities. By managing key projects and enhancing internal communication, Fernanda Samie strengthens ServiceNow's presence and impact throughout Latin America. The objective is to align regional efforts with global goals, driving success and expanding market penetration in this key territory.

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    Frequently Asked Questions Regarding ServiceNow Top Executives and Leadership Team

    Who leads ServiceNow?
    ServiceNow is led by Amit Zavery (President, Chief Product Officer, & Chief Operating Officer), along with executives such as Gina Nodar (Global Chief Operating Officer, Business Strategy, Office of) and Elizabeth Demirjian (Chief of Staff To Senior Vice President of AMS Field Marketing).
    Who is part of ServiceNow’s executive team?
    The executive team of ServiceNow includes leaders such as Amit Zavery (President, Chief Product Officer, & Chief Operating Officer), Gina Nodar (Global Chief Operating Officer, Business Strategy, Office of), Elizabeth Demirjian (Chief of Staff To Senior Vice President of AMS Field Marketing) and other senior executives.
    How many executives does ServiceNow have?
    ServiceNow has 10 executives leading key business areas.
    What roles are included in ServiceNow’s leadership team?
    The leadership team of ServiceNow includes roles such as President, Chief Product Officer, & Chief Operating Officer, Global Chief Operating Officer, Business Strategy, Office of, Chief of Staff To Senior Vice President of AMS Field Marketing, Sales Healthcare & Life Sciences Chief of Staff (US), Chief Technology Officer & Chief Transformation Officer.