ServiceNow Executive and Leadership Team

Gina Mastantuono, the President and Chief Financial Officer at ServiceNow, directs the company's financial strategy and operations. Mastantuono oversees all aspects of financial planning, reporting, and capital management, ensuring fiscal health and driving sustainable growth. This critical leadership role involves managing investments, optimizing financial performance, and guiding the company's long-term economic strategy. By maintaining robust financial controls and fostering investor confidence, Mastantuono supports ServiceNow's mission to deliver value and innovation. The position demands extensive financial acumen and strategic vision to navigate complex market conditions. Gina Mastantuono's financial leadership is paramount to ServiceNow's operational success and its ability to execute ambitious digital transformation initiatives.

Gina Nodar, the Global Chief Operating Officer, Business Strategy, Office of at ServiceNow, directs global operational strategy and execution. Nodar oversees critical business operations, ensuring efficiency and scalability across the organization to support ServiceNow's digital transformation mission. This leadership role involves aligning operational frameworks with strategic business objectives, driving process improvements, and optimizing resource allocation worldwide. By managing complex operational initiatives, Nodar enhances the company's ability to deliver exceptional experiences for employees and customers. The position demands a comprehensive understanding of global business dynamics and the capacity to implement effective strategies that foster agility and innovation. Gina Nodar's operational leadership is fundamental to ServiceNow's sustained growth and market impact.

Aaron Berger, the Senior Executive Enterprise Architect, Field Chief Technology Officer at ServiceNow, architects scalable cloud infrastructure solutions. Berger drives the technical vision for enterprise clients, ensuring alignment with ServiceNow's platform capabilities and client business objectives. This leadership involves translating complex business requirements into robust, secure, and efficient technology frameworks. By focusing on advanced architectural patterns, Berger enhances the deployment and integration of ServiceNow solutions across diverse industries. The role demands deep technical expertise and strategic foresight to guide field technology initiatives and support customer digital transformation journeys. Aaron Berger's contributions are critical in shaping the technological landscape for ServiceNow's enterprise engagements, ensuring optimal performance and future-readiness.

Leann Santore, the Chief of Staff & Director, Operations at ServiceNow, directs operational efficiency and strategic execution. Santore oversees critical operational workflows, ensuring seamless integration and optimal performance across departments. This leadership role involves enhancing internal processes to support the company's growth and commitment to digital transformation. By managing key operational initiatives, Santore drives improvements in productivity and resource allocation. The position requires a keen understanding of business strategy and the ability to translate high-level goals into actionable operational plans. Leann Santore's focus on operational excellence directly supports ServiceNow's mission to help organizations streamline their work and improve experiences for employees and customers.

Mark Baseggio, the Engineer, Security Chief Technology Officer at ServiceNow, leads the company's security technology strategy. Baseggio architects and implements advanced security measures to protect ServiceNow's platform and customer data. This critical role involves staying ahead of evolving cyber threats and ensuring robust defense mechanisms are in place. The focus is on maintaining the integrity, confidentiality, and availability of all systems and information. By driving innovation in security engineering, Baseggio safeguards the trust and reliability that clients depend on. Mark Baseggio's expertise is essential in fortifying ServiceNow's technological infrastructure against potential risks, enabling secure digital transformation for its users.

Jojo France-Mensah, the Senior Director and Chief of Staff, Strategy and Operations at ServiceNow, drives strategic planning and operational execution. France-Mensah collaborates with executive leadership to define and implement strategic initiatives that enhance business performance and market positioning. This role involves optimizing operational frameworks to support the company's agile and innovative approach to digital transformation. By ensuring seamless coordination between strategy and operations, France-Mensah facilitates efficient resource deployment and project management. The position demands a comprehensive understanding of business dynamics and the ability to align departmental efforts with overarching corporate objectives. Jojo France-Mensah's leadership is key to advancing ServiceNow's mission of streamlining work and improving organizational efficiency.

Barbara Rotondo, the Sales Healthcare & Life Sciences Chief of Staff (US) at ServiceNow, spearheads strategic sales initiatives within key market sectors. Rotondo aligns sales operations with the specific needs of the healthcare and life sciences industries, driving growth and customer engagement. This leadership position involves enhancing sales processes and ensuring effective go-to-market strategies for these critical verticals. By fostering strong client relationships and understanding industry challenges, Rotondo supports the adoption of ServiceNow's solutions. The role requires deep market insight and the ability to translate complex industry requirements into actionable sales plans. Barbara Rotondo's focus on specialized sales leadership is vital for expanding ServiceNow's impact in the US healthcare and life sciences markets.

Prajith Nair, the Senior Executive Enterprise Architect. Field Chief Technology Officer. Life Sciences at ServiceNow, architects advanced technology solutions for the life sciences sector. Nair guides the strategic application of ServiceNow's platform to address unique industry challenges, driving innovation and efficiency. This role involves deep collaboration with life sciences organizations to optimize their workflows and digital transformation journeys. By leveraging extensive enterprise architecture expertise, Nair ensures that solutions are scalable, secure, and aligned with client objectives. The position demands a thorough understanding of both technology and the specific regulatory and operational landscapes of life sciences. Prajith Nair's technical leadership is instrumental in expanding ServiceNow's footprint and impact within this vital industry.

Heather Burckle, the Ams Sales Chief of Staff at ServiceNow, drives strategic sales operations and execution across the Americas. Burckle enhances the effectiveness of sales teams by optimizing processes and ensuring alignment with corporate objectives. This leadership role involves supporting sales leadership in developing and implementing impactful go-to-market strategies. By focusing on operational excellence within the sales function, Burckle contributes to revenue growth and market penetration. The position requires a strong understanding of sales dynamics and the ability to translate strategic priorities into tangible operational outcomes. Heather Burckle's contributions are essential for maximizing sales performance and driving business success throughout the Americas region.

Jenny Salcedo, the Chief Of Staff To Senior Vice President of Brand Marketing at ServiceNow, supports strategic brand marketing initiatives. Salcedo enhances the effectiveness of the brand marketing department by managing key projects and ensuring alignment with corporate messaging. This role involves coordinating cross-functional efforts to amplify ServiceNow's brand presence and market impact. By facilitating communication and operational flow within the marketing team, Salcedo contributes to the successful execution of brand strategies. The position requires a keen understanding of marketing principles and the ability to translate strategic goals into actionable plans. Jenny Salcedo's support is crucial for advancing ServiceNow's brand objectives and strengthening its market position.