Leadership Overview
Scicom has 4 executives leading key functions including strategy, operations, financial management, and technology innovation.
Focused on delivering world-class business process outsourcing, Scicom empowers global brands through advanced digital commerce, gov-tech solutions, and AI-driven customer service excellence across diverse international markets.
Focused on delivering world-class business process outsourcing, Scicom empowers global brands through advanced digital commerce, gov-tech solutions, and AI-driven customer service excellence across diverse international markets.
Leadership Roles at Scicom
Leo Ariyanayakam - Chief Executive Officer
Leo Ariyanayakam, the Chief Executive Officer at Scicom, directs the overarching corporate strategy and long-term vision for the organization. By aligning business process outsourcing capabilities with the evolving needs of global aerospace, healthcare, and telecommunications clients, the Chief Executive Officer ensures sustained market relevance. Leo Ariyanayakam maintains rigorous oversight of the company's 3,900-strong workforce, fostering a culture of service excellence that spans over 50 nationalities. This leadership role involves constant engagement with the Board to refine service delivery models and expand the footprint of gov-tech and digital commerce initiatives. Through the cultivation of strategic partnerships with multinational corporations, the Chief Executive Officer drives significant revenue growth and operational efficiency. Ariyanayakam prioritizes the integration of AI-driven solutions to maintain a competitive edge in the BPO sector, ultimately securing the company's position as a premier provider of business consultation and outsourcing services on a global scale.
Kelvin Hian - Chief Financial Officer
Kelvin Hian, the Chief Financial Officer at Scicom, governs the financial health and fiscal strategy of the organization. Managing capital allocation and budgetary planning, the Chief Financial Officer ensures that investments in AI technology and digital commerce infrastructure align with long-term growth objectives. Kelvin Hian oversees financial reporting, risk management, and the economic viability of various gov-tech projects, providing the necessary data to support executive decision-making. This leadership role involves maintaining transparent communication with stakeholders and ensuring compliance with international financial standards. By analyzing market trends and cost structures, the Chief Financial Officer identifies opportunities for margin expansion and operational efficiency. Hian works closely with the executive team to balance aggressive expansion goals with prudent fiscal management. Through the rigorous oversight of financial operations, the Chief Financial Officer secures the resources required to sustain the company's competitive advantage and support the ongoing development of innovative outsourcing solutions for global clients.
Benny Philip - Chief Operating Officer
Benny Philip, the Chief Operating Officer at Scicom, manages the daily execution of complex business process outsourcing workflows across all regional hubs. Overseeing the delivery of customer service solutions, the Chief Operating Officer ensures that operational standards meet the stringent requirements of global clients in the healthcare and telecommunications sectors. Benny Philip coordinates the deployment of resources to optimize service quality, focusing on the seamless integration of human expertise with advanced digital tools. This leadership role requires constant collaboration with department heads to streamline internal processes and enhance productivity across the diverse workforce. By monitoring performance metrics and implementing scalable operational frameworks, the Chief Operating Officer drives consistent service delivery improvements. Philip maintains a sharp focus on operational agility, allowing the organization to adapt quickly to shifting market demands. Through meticulous management of service delivery centers, the Chief Operating Officer supports the company's commitment to providing exceptional value to multinational partners.
Chandima Hemachandra - Chief Technology Officer
Chandima Hemachandra, the Chief Technology Officer at Scicom, architects the digital infrastructure and technological roadmap that powers the company's BPO and AI-driven service offerings. Overseeing the development of proprietary platforms, the Chief Technology Officer ensures that digital commerce and gov-tech solutions remain at the forefront of industry innovation. Chandima Hemachandra directs the integration of artificial intelligence into customer service workflows, enhancing efficiency and user experience for global brands. This leadership role involves managing technical teams and collaborating with other C-suite executives to align technology investments with business goals. By evaluating emerging technologies and overseeing cybersecurity protocols, the Chief Technology Officer protects the integrity of client data while driving digital transformation. Hemachandra maintains a focus on scalable architecture, enabling the company to support diverse multinational operations across various industries. Through the continuous refinement of the technological stack, the Chief Technology Officer ensures that the organization remains a preferred partner for corporations seeking advanced digital outsourcing capabilities.
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