Schindler Executive and Leadership Team

August, 2026

Leadership Overview

Schindler has 9 executives leading key functions including strategy, financial oversight, digital infrastructure, operational management, and technical innovation.

Committed to advancing urban mobility, Schindler delivers sustainable vertical transportation solutions while prioritizing safety and digital connectivity across global infrastructure projects to enhance building performance and user experience.

Leadership Roles at Schindler

  • Chief Executive Officer - Ray Bisson
  • Chief Financial Officer - Victoria Mankin
  • Chief Financial Officer, Middle & Africa (East, North) - Ahmed Shakour
  • Chief Operating Officer (United States Operations) - Jeremiah Heller
  • President - Lisa Konnry
  • President & Director - Sam Wong
  • President of Schindler Escalator Division - Qiu Hai
  • Chief Information Officer, LATAM - Vera Okabayashi
  • Senior Mechanical Engineer & Chief Technology Officer - Sancheng Gao
  • Ray Bisson - Chief Executive Officer

    Ray Bisson, the Chief Executive Officer at Schindler, directs the overarching strategic vision for the global organization. Bisson architects long-term growth initiatives by focusing on the expansion of elevator and escalator manufacturing capabilities across diverse international markets. By aligning corporate objectives with the evolving needs of urban infrastructure, the Chief Executive Officer ensures that the company maintains a competitive edge in the vertical transportation sector. This leadership role involves constant collaboration with the Board to optimize resource allocation and drive sustainable profitability. Ray Bisson monitors market trends to identify opportunities for modernization services and digital integration within existing building portfolios. Through rigorous oversight of global operations, the Chief Executive Officer fosters a culture of safety and technical excellence. Ultimately, Bisson secures the market position of the firm by championing innovation in smart mobility solutions and maintaining high standards of service reliability for residential and commercial clients worldwide.
    Ray Bisson

    Victoria Mankin - Chief Financial Officer

    Victoria Mankin, the Chief Financial Officer at Schindler, manages the fiscal health and capital allocation strategies for the multinational enterprise. Mankin oversees financial reporting, risk management, and investment planning to support the design and installation of complex transportation systems. By analyzing global market performance, the Chief Financial Officer ensures that capital expenditures align with the company's commitment to energy-efficient technology and infrastructure development. This role requires close coordination with regional leaders to maintain budgetary discipline while funding large-scale modernization projects. Victoria Mankin drives financial transparency and operational efficiency, enabling the organization to scale its service portfolio effectively. Through the implementation of robust financial controls, the Chief Financial Officer mitigates economic risks associated with international manufacturing and supply chain logistics. Ultimately, Mankin strengthens the balance sheet, providing the necessary stability to pursue long-term innovation in smart building connectivity and urban mobility solutions.

    Ahmed Shakour - Chief Financial Officer, Middle & Africa (East, North)

    Ahmed Shakour, the Chief Financial Officer, Middle & Africa (East, North) at Schindler, manages financial operations and strategic planning across these expanding regional markets. Shakour oversees revenue growth, cost management, and local investment strategies to support the installation of elevators and moving walkways in emerging urban centers. By navigating the complexities of regional economic environments, the Chief Financial Officer ensures that capital is deployed effectively to capture market share in infrastructure projects. This leadership role involves maintaining financial compliance and optimizing the profitability of service and modernization contracts. Ahmed Shakour collaborates with regional directors to align operational goals with the broader corporate mission of sustainable urban mobility. Through the implementation of localized financial strategies, the Chief Financial Officer mitigates risks and enhances the efficiency of regional supply chains. Ultimately, Shakour secures the financial foundation necessary for long-term growth and service excellence in these critical geographic territories.

    Jeremiah Heller - Chief Operating Officer (United States Operations)

    Jeremiah Heller, the Chief Operating Officer (United States Operations) at Schindler, manages the execution of installation and maintenance services across the North American market. Heller oversees the deployment of skilled technicians and engineers to ensure the safe and reliable operation of vertical transportation systems in diverse urban environments. By streamlining field operations and supply chain logistics, the Chief Operating Officer improves the efficiency of new equipment installations and modernization projects. This leadership role involves coordinating with regional managers to maintain high standards of customer service and safety compliance. Jeremiah Heller drives operational excellence by implementing preventive maintenance protocols that extend the lifespan of building infrastructure. Through the optimization of service workflows, the Chief Operating Officer supports the company's goal of enhancing user experience in commercial and residential buildings. Ultimately, Heller ensures that domestic operations meet the rigorous quality demands of the modern urban landscape.
    Jeremiah Heller

    Lisa Konnry - President

    Lisa Konnry, the President at Schindler, directs the strategic execution of business operations and market expansion initiatives. Konnry oversees the integration of service and installation divisions to ensure a cohesive approach to building transportation solutions. By fostering strong relationships with key stakeholders and clients, the President drives the adoption of smart mobility and energy-efficient systems in major urban projects. This leadership role involves setting performance benchmarks and ensuring that all departments adhere to the company's commitment to safety and quality. Lisa Konnry monitors competitive dynamics to refine the firm's market position and identify new opportunities for modernization services. Through the alignment of cross-functional teams, the President optimizes operational workflows and enhances customer satisfaction. Ultimately, Konnry leads the organization toward achieving its growth targets, ensuring that the company remains a trusted partner for developers and building owners seeking reliable vertical transportation.
    Lisa Konnry

    Sam Wong - President & Director

    Sam Wong, the President & Director at Schindler, manages corporate governance and the strategic direction of the firm's board-level initiatives. Wong oversees the implementation of high-level policies that guide the design, manufacturing, and maintenance of vertical transportation systems. By providing leadership on the Board, the President & Director ensures that corporate strategy remains focused on innovation, sustainability, and long-term value creation. This role involves evaluating major investment opportunities and overseeing the alignment of global operations with the company's core mission. Sam Wong drives the development of policies that promote safety and technical excellence across all international projects. Through the coordination of executive leadership, the President & Director fosters a culture of accountability and operational efficiency. Ultimately, Wong shapes the future of the organization by championing smart mobility solutions and maintaining the company's reputation for reliability in the global building transportation industry.

    Qiu Hai - President of Schindler Escalator Division

    Qiu Hai, the President of Schindler Escalator Division at Schindler, directs the specialized manufacturing and service operations for horizontal and inclined transportation systems. Hai architects the product roadmap for escalators and moving walkways, focusing on safety, durability, and energy efficiency for transit hubs and commercial centers. By overseeing the production and installation of these systems, the President of Schindler Escalator Division ensures that the division meets the high-volume demands of global infrastructure projects. This leadership role involves managing the supply chain and engineering teams dedicated to the continuous improvement of escalator technology. Qiu Hai drives innovation by integrating digital monitoring and predictive maintenance features into the product line. Through the optimization of manufacturing processes, the President of Schindler Escalator Division enhances the reliability and performance of transportation solutions in high-traffic environments. Ultimately, Hai secures the division's leadership in the market by delivering high-quality, sustainable mobility solutions.

    Vera Okabayashi - Chief Information Officer, LATAM

    Vera Okabayashi, the Chief Information Officer, LATAM at Schindler, directs the digital transformation and IT infrastructure strategy across the Latin American region. Okabayashi architects secure IoT connectivity solutions that enable real-time monitoring and predictive maintenance for elevators and escalators. By integrating advanced digital platforms into regional operations, the Chief Information Officer enhances the efficiency of service delivery and emergency repair response times. This leadership role involves managing complex data systems that support the company's commitment to smart mobility and building performance. Vera Okabayashi collaborates with global technology teams to standardize software protocols while addressing the specific requirements of the LATAM market. Through the deployment of innovative digital tools, the Chief Information Officer optimizes the performance of vertical transportation systems in high-rise and transit environments. Ultimately, Okabayashi drives technological adoption, ensuring that regional operations remain at the forefront of the digital building revolution.

    Sancheng Gao - Senior Mechanical Engineer & Chief Technology Officer

    Sancheng Gao, the Senior Mechanical Engineer & Chief Technology Officer at Schindler, leads the research and development of next-generation vertical transportation hardware. Gao architects the design of energy-efficient elevators and escalators, focusing on mechanical precision and structural integrity. By spearheading innovation in manufacturing processes, the Chief Technology Officer ensures that all products meet global safety standards while incorporating advanced materials. This leadership role involves guiding engineering teams through the development of smart mobility systems that integrate seamlessly with modern building architecture. Sancheng Gao monitors emerging technologies to enhance the performance and sustainability of transportation solutions. Through the application of rigorous engineering principles, the Chief Technology Officer drives the creation of reliable, high-performance equipment for skyscrapers and transit hubs. Ultimately, Gao advances the technical capabilities of the firm, maintaining a reputation for quality and engineering excellence in the global industrial machinery sector.
    Sancheng Gao

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    Frequently Asked Questions Regarding Schindler Top Executives and Leadership Team

    Who leads Schindler?
    Schindler is led by Ray Bisson (Chief Executive Officer), along with executives such as Victoria Mankin (Chief Financial Officer) and Ahmed Shakour (Chief Financial Officer, Middle & Africa (East, North)).
    Who is part of Schindler’s executive team?
    The executive team of Schindler includes leaders such as Ray Bisson (Chief Executive Officer), Victoria Mankin (Chief Financial Officer), Ahmed Shakour (Chief Financial Officer, Middle & Africa (East, North)) and other senior executives.
    How many executives does Schindler have?
    Schindler has 9 executives leading key business areas.
    What roles are included in Schindler’s leadership team?
    The leadership team of Schindler includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Financial Officer, Middle & Africa (East, North), Chief Operating Officer (United States Operations), President.