SCAN Group Executive and Leadership Team

July, 2026

Leadership Overview

SCAN Group has 10 executives leading key functions including finance, operations, technology, human resources, marketing, and executive leadership.

Driven by a commitment to community well-being, SCAN Group is dedicated to providing comprehensive Medicare Advantage plans and fostering educational programs, community funding, and volunteer opportunities across its California service area.

Leadership Roles at SCAN Group

  • Chief Financial Officer - Michael Plumb
  • Chief Financial Officer & Shareholder - John Byrne
  • Chief Operating Officer - Michael Lombardi
  • President & Owner - David Patzer
  • President - Karen Schulte
  • Vice President & Chief Technology Officer - Jason Dyer
  • Chief Human Resources Officer - Robert Hampton
  • Office Chief of Staff & Chief Marketing Officer - Vanessa Kuhn
  • Chief People Officer - Lindsay Crawley-Herbert
  • Chief Operations Officer - Nancy Monk
  • Michael Plumb - Chief Financial Officer

    Michael Plumb, the Chief Financial Officer at SCAN Group, directs financial strategy and oversight. Plumb manages all fiscal operations, ensuring robust financial health and compliance with regulatory standards. This leadership role involves optimizing resource allocation and driving fiscal responsibility across all departments. By analyzing financial data, Plumb identifies opportunities for efficiency and growth, directly supporting SCAN Group's mission to provide accessible healthcare. The Chief Financial Officer's expertise is crucial for maintaining the organization's not-for-profit status and its commitment to community services. Michael Plumb's stewardship ensures long-term financial sustainability for the organization's extensive operations throughout California.

    John Byrne - Chief Financial Officer & Shareholder

    John Byrne, the Chief Financial Officer & Shareholder at SCAN Group, provides critical financial leadership and strategic investment guidance. Byrne manages the financial health of the organization, ensuring fiscal integrity and sustainable growth. This executive position involves overseeing financial planning, budgeting, and investment strategies to support SCAN's not-for-profit objectives. By ensuring sound financial management, the Chief Financial Officer & Shareholder contributes to the organization's ability to expand its community services and educational programs. John Byrne's financial acumen is instrumental in navigating the complexities of the healthcare market. The Chief Financial Officer & Shareholder's role reinforces SCAN Group's commitment to long-term stability and member value.

    Michael Lombardi - Chief Operating Officer

    Michael Lombardi, the Chief Operating Officer at SCAN Group, oversees daily operations and service delivery. Lombardi ensures the efficient execution of SCAN's Medicare Advantage plans and community programs. This executive function involves optimizing operational workflows and enhancing member experience across the California service area. By streamlining processes, the Chief Operating Officer drives operational excellence and supports the organization's commitment to providing high-quality healthcare. Michael Lombardi's leadership is vital for managing the complex logistics of a not-for-profit health plan. The Chief Operating Officer's focus on operational efficiency directly contributes to SCAN Group's ability to expand its community outreach and educational initiatives.

    David Patzer - President & Owner

    David Patzer, the President & Owner at SCAN Group, provides overarching strategic direction and leadership for the organization. Patzer guides the company's vision and ensures alignment with its core mission of serving the healthcare needs of seniors. This executive role involves making critical decisions that shape SCAN Group's market position and future growth across California. By setting the strategic course, the President & Owner drives innovation and maintains the organization's commitment to quality care and community engagement. David Patzer's leadership is pivotal in navigating the evolving healthcare landscape. The President & Owner's influence ensures SCAN Group remains a trusted provider of Medicare Advantage plans and related services.

    Karen Schulte - President

    Karen Schulte, the President at SCAN Group, leads the strategic vision and operational execution of the organization's healthcare services. Schulte drives initiatives that enhance member experience and expand SCAN's reach within the California market. This executive position involves fostering strong relationships with stakeholders and ensuring the delivery of high-quality Medicare Advantage plans. By championing strategic priorities, the President ensures SCAN Group remains at the forefront of senior healthcare innovation. Karen Schulte's leadership is instrumental in guiding the organization's growth and commitment to community well-being. The President's focus on excellence supports SCAN Group's mission to provide comprehensive and accessible health solutions.
    Karen Schulte

    Jason Dyer - Vice President & Chief Technology Officer

    Jason Dyer, the Vice President & Chief Technology Officer at SCAN Group, architects the organization's technology strategy and infrastructure. Dyer leads the development and implementation of innovative technological solutions that enhance member services and operational efficiency. This critical role involves overseeing all IT operations, cybersecurity, and digital transformation initiatives. By leveraging cutting-edge technology, the Chief Technology Officer ensures SCAN Group remains at the forefront of healthcare innovation. Jason Dyer's vision drives the integration of technology to support the company's mission of providing accessible Medicare Advantage plans and community services. The Chief Technology Officer's expertise is fundamental to maintaining secure data management and advancing digital engagement across California.

    Robert Hampton - Chief Human Resources Officer

    Robert Hampton, the Chief Human Resources Officer at SCAN Group, directs human capital strategy and organizational development. Hampton oversees all aspects of employee relations, talent acquisition, and workforce planning to support SCAN's mission. This executive position involves fostering a positive and productive work environment that aligns with the company's not-for-profit values. By developing comprehensive HR programs, the Chief Human Resources Officer ensures a skilled and engaged workforce dedicated to serving SCAN members. Robert Hampton's leadership is essential for attracting and retaining top talent across the organization's California operations. The Chief Human Resources Officer's focus on employee well-being and professional growth strengthens SCAN Group's capacity to deliver exceptional community services.

    Vanessa Kuhn - Office Chief of Staff & Chief Marketing Officer

    Vanessa Kuhn, the Office Chief of Staff & Chief Marketing Officer at SCAN Group, orchestrates strategic initiatives and drives brand visibility. Kuhn manages cross-functional projects and oversees all marketing and communications efforts to promote SCAN's Medicare Advantage plans and community programs. This dual role involves ensuring seamless operational alignment and amplifying the organization's message throughout its California service area. By developing impactful marketing campaigns, the Chief Marketing Officer enhances member engagement and expands community reach. Vanessa Kuhn's strategic oversight as Chief of Staff ensures efficient execution of organizational priorities. The Chief Marketing Officer's expertise is vital for communicating SCAN Group's commitment to health and wellness.

    Lindsay Crawley-Herbert - Chief People Officer

    Lindsay Crawley-Herbert, the Chief People Officer at SCAN Group, leads the strategic direction of human resources and talent management. Crawley-Herbert focuses on cultivating a supportive and high-performing organizational culture that aligns with SCAN's mission. This executive responsibility includes developing programs for employee engagement, professional development, and diversity and inclusion across all California operations. By championing people-centric initiatives, the Chief People Officer ensures SCAN Group attracts and retains dedicated professionals committed to serving its members. Lindsay Crawley-Herbert's leadership fosters an environment where employees can thrive, directly contributing to the quality of care and community services provided. The Chief People Officer's dedication strengthens the foundation of SCAN Group's workforce.

    Nancy Monk - Chief Operations Officer

    Nancy Monk, the Chief Operations Officer at SCAN Group, directs the operational execution of SCAN's healthcare services and community initiatives. Monk ensures the seamless delivery of Medicare Advantage plans and related programs throughout California. This leadership position involves optimizing operational efficiency, managing service quality, and driving process improvements across all departments. By overseeing day-to-day operations, the Chief Operations Officer guarantees that SCAN Group effectively meets the needs of its members and communities. Nancy Monk's operational expertise is fundamental to maintaining the integrity and accessibility of SCAN's offerings. The Chief Operations Officer's focus on operational excellence supports the organization's commitment to providing comprehensive and compassionate care.
    Nancy Monk

    Explore Leadership Teams in Insurance

    Frequently Asked Questions Regarding SCAN Group Top Executives and Leadership Team

    Who leads SCAN Group?
    SCAN Group is led by Michael Plumb (Chief Financial Officer), along with executives such as John Byrne (Chief Financial Officer & Shareholder) and Michael Lombardi (Chief Operating Officer).
    Who is part of SCAN Group’s executive team?
    The executive team of SCAN Group includes leaders such as Michael Plumb (Chief Financial Officer), John Byrne (Chief Financial Officer & Shareholder), Michael Lombardi (Chief Operating Officer) and other senior executives.
    How many executives does SCAN Group have?
    SCAN Group has 10 executives leading key business areas.
    What roles are included in SCAN Group’s leadership team?
    The leadership team of SCAN Group includes roles such as Chief Financial Officer, Chief Financial Officer & Shareholder, Chief Operating Officer, President & Owner, President.