Leadership Overview
SCAN Group has 10 executives leading key functions including finance, operations, technology, legal, and people.
Driven by a commitment to community well-being, SCAN Group prioritizes accessible healthcare and comprehensive support services, impacting the lives of seniors across California through its not-for-profit Medicare Advantage plans and extensive community engagement.
Driven by a commitment to community well-being, SCAN Group prioritizes accessible healthcare and comprehensive support services, impacting the lives of seniors across California through its not-for-profit Medicare Advantage plans and extensive community engagement.
Leadership Roles at SCAN Group
Charles Olson - Chief Financial Officer
Charles Olson, the Chief Financial Officer at SCAN Group, directs financial strategy and fiscal operations. Olson manages all aspects of financial planning, budgeting, and reporting, ensuring robust fiscal health for the not-for-profit Medicare Advantage plan. This leadership role involves optimizing resource allocation to support SCAN's mission of providing accessible healthcare and community services throughout California. Olson's oversight extends to investment management and financial risk assessment, critical for maintaining the organization's stability and growth. By meticulously analyzing financial data, Charles Olson drives informed decision-making across all departments, safeguarding the company's assets and enhancing its capacity to serve its member base effectively. The Chief Financial Officer's expertise is vital in navigating the complex financial landscape of the healthcare sector.
John Byrne - Chief Financial Officer & Shareholder
John Byrne, the Chief Financial Officer & Shareholder at SCAN Group, provides strategic financial leadership and oversight. Byrne manages the financial health and investment portfolio of the organization, ensuring alignment with its not-for-profit mission and long-term sustainability. This executive position involves rigorous financial analysis, capital allocation, and risk management across SCAN's extensive operations. Byrne's expertise is crucial for guiding financial planning and reporting, supporting the delivery of comprehensive healthcare services and community initiatives throughout California. By driving fiscal discipline and strategic investment, John Byrne reinforces SCAN's capacity to serve its members effectively. The Chief Financial Officer & Shareholder's role is integral to the company's financial integrity and growth.
Michael Lombardi - Chief Operating Officer
Michael Lombardi, the Chief Operating Officer at SCAN Group, oversees the day-to-day operational execution and efficiency of the organization. Lombardi directs the integration of services and programs, ensuring seamless delivery of care and community support across SCAN's California service area. This executive function involves optimizing operational workflows, managing service delivery channels, and enhancing member experience. Lombardi's responsibilities include driving operational excellence and ensuring compliance with healthcare regulations. By focusing on process improvement and resource management, Michael Lombardi strengthens the company's ability to fulfill its not-for-profit mission. The Chief Operating Officer's strategic guidance is essential for scaling operations and maintaining high standards of service delivery.
Elizabeth Adams - President
Elizabeth Adams, the President at SCAN Group, directs the overall strategic vision and operational leadership of the organization. Adams guides SCAN's mission to provide accessible healthcare and comprehensive support services to seniors throughout California. This executive position involves fostering strong relationships with stakeholders, overseeing key strategic initiatives, and ensuring the company's continued growth and impact. Adams' leadership is instrumental in navigating the dynamic healthcare landscape and advancing SCAN's commitment to community well-being. By setting a clear strategic direction, Elizabeth Adams drives the organization's success and its dedication to serving its member base with excellence. The President's role is central to the company's overarching goals and operational effectiveness.
David Patzer - President & Owner
David Patzer, the President & Owner at SCAN Group, provides executive leadership and strategic direction for the organization. Patzer oversees the company's vision, ensuring its operations align with its core mission of serving the community. This leadership role involves guiding strategic planning, fostering innovation, and maintaining the company's financial stability and growth. Patzer's influence extends to shaping the organizational culture and driving operational excellence across all departments. By championing the company's objectives, David Patzer ensures SCAN continues to deliver high-quality services and support to its members. The President & Owner's comprehensive oversight is critical for the sustained success and mission fulfillment of SCAN Group.
Jason Dyer - Vice President & Chief Technology Officer
Jason Dyer, the Vice President & Chief Technology Officer at SCAN Group, architects and executes the company's technology strategy. Dyer leads the development and implementation of innovative technological solutions that enhance member services, operational efficiency, and data security across SCAN's California operations. This critical role involves managing IT infrastructure, digital transformation initiatives, and cybersecurity protocols. Dyer's vision drives the adoption of advanced technologies to support the not-for-profit Medicare Advantage plan's mission. By ensuring robust and scalable technology platforms, Jason Dyer empowers SCAN to deliver superior healthcare solutions and community programs. The Vice President & Chief Technology Officer's leadership is fundamental to maintaining a competitive edge and adapting to the evolving digital landscape in healthcare.
Vanessa Kuhn - Office Chief of Staff & Chief Marketing Officer
Vanessa Kuhn, the Office Chief of Staff & Chief Marketing Officer at SCAN Group, directs strategic initiatives and brand management. Kuhn oversees marketing operations, public relations, and internal communications, ensuring consistent messaging and brand integrity across all SCAN platforms. This dual role involves aligning operational strategies with marketing objectives and facilitating cross-departmental collaboration to advance the company's mission. Kuhn's leadership drives member acquisition and engagement strategies for the not-for-profit Medicare Advantage plan. By enhancing brand visibility and community outreach, Vanessa Kuhn strengthens SCAN's market presence and its commitment to providing accessible healthcare and educational programs throughout California. The Office Chief of Staff & Chief Marketing Officer's influence is key to shaping public perception and fostering organizational alignment.
Nancy Monk - Chief Operations Officer
Nancy Monk, the Chief Operations Officer at SCAN Group, spearheads operational excellence and service delivery across the organization. Monk manages the execution of SCAN's strategic plans, ensuring efficient and effective delivery of healthcare services and community programs throughout California. This leadership position involves optimizing operational processes, managing key performance indicators, and driving continuous improvement initiatives. Monk's focus is on enhancing member satisfaction and operational scalability for the not-for-profit Medicare Advantage plan. By overseeing critical operational functions, Nancy Monk ensures that SCAN consistently meets the needs of its members and communities. The Chief Operations Officer's dedication to operational integrity is fundamental to the company's mission and success.

Lindsay Crawley-Herbert - Chief People Officer
Lindsay Crawley-Herbert, the Chief People Officer at SCAN Group, leads human capital strategy and organizational development. Crawley-Herbert oversees talent acquisition, employee engagement, and culture initiatives, fostering a supportive and high-performing work environment across SCAN's California operations. This executive function is vital for attracting, retaining, and developing the skilled workforce necessary to deliver exceptional healthcare and community services. Crawley-Herbert's strategic direction ensures that SCAN's people practices align with its not-for-profit mission and values. By championing employee well-being and professional growth, Lindsay Crawley-Herbert cultivates a robust organizational culture. The Chief People Officer's commitment to human resources excellence is integral to SCAN's ability to achieve its strategic objectives.
Renee Delphin-Rodriguez - Chief Legal Officer & General Counsel
Renee Delphin-Rodriguez, the Chief Legal Officer & General Counsel at SCAN Group, provides comprehensive legal counsel and oversees regulatory compliance. Delphin-Rodriguez manages all legal affairs, ensuring adherence to healthcare laws and corporate governance standards across SCAN's extensive service area. This pivotal role involves advising leadership on legal risks, contractual matters, and policy development to support the not-for-profit Medicare Advantage plan's operations. Delphin-Rodriguez's expertise safeguards the organization's legal interests and upholds its commitment to ethical practices. By navigating complex legal landscapes, Renee Delphin-Rodriguez ensures SCAN operates with integrity and compliance. The Chief Legal Officer & General Counsel's guidance is essential for maintaining legal soundness and strategic alignment.
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