Santander Bank Executive and Leadership Team

August, 2026

Leadership Overview

Santander Bank has 10 executives leading key functions including strategy, operations, risk management, technology, and financial oversight.

Committed to delivering robust retail banking solutions, Santander Bank prioritizes customer-centric financial services while maintaining a strong market presence across the United Kingdom, Latin America, and Europe through its global parent organization.

Leadership Roles at Santander Bank

  • Executive Vice President & Chief Financial Officer - Garett Hill
  • Chief Operating Officer - Alicia Wade
  • Executive Vice President & Chief Operating Officer - Dustin Neurath
  • Chief Operating Officer, Internal Audit & Credit Risk Review Santander (US) - Arlivon Vega
  • Chief of Staff - Randi Stith
  • Risk Chief of Staff - Steven Sarasin
  • Manager, Platform (Credit Cards) & Chief Information Officer, Consumer & Business Banking Office - Anthony Piccione
  • Chief Information Officer, Consumer & Business Banking - Joseph Monk
  • Project Coordinator & Chief Information Officer, Corporate Banking Office - Natalie Pacella
  • Chief Legal Officer - Matthew Andrus
  • Garett Hill - Executive Vice President & Chief Financial Officer

    Garett Hill, the Executive Vice President & Chief Financial Officer at Santander Bank, manages the financial health and capital strategy of the organization. Hill oversees the budgeting, forecasting, and financial reporting processes that inform executive decision-making. By directing the treasury and accounting functions, the Executive Vice President & Chief Financial Officer ensures that the bank maintains optimal liquidity and capital adequacy. Hill leads the financial planning team in analyzing market trends to identify growth opportunities and mitigate fiscal risks. This role involves frequent interaction with the board and the parent company to report on financial performance and strategic progress. Garett Hill also coordinates with other C-suite leaders to ensure that financial resources are allocated effectively across all business units. Through rigorous financial oversight and strategic planning, Hill secures the bank's long-term profitability and supports its mission to provide reliable banking services to customers across the United States.

    Alicia Wade - Chief Operating Officer

    Alicia Wade, the Chief Operating Officer at Santander Bank, directs the daily operational activities of the retail banking division. Wade oversees the execution of service delivery models, ensuring that customer interactions remain efficient and compliant with regulatory standards. By managing the infrastructure supporting deposit operations, the Chief Operating Officer drives improvements in service quality and operational throughput. Wade coordinates with regional managers to implement standardized procedures across the branch network, fostering consistency in the customer experience. This leadership position requires constant monitoring of operational risks and the implementation of mitigation strategies to protect the bank's assets. Alicia Wade also evaluates technological integrations to enhance banking productivity. Through the optimization of internal workflows, Wade ensures that the bank maintains its position as a top retail institution, consistently delivering value to clients while supporting the overarching financial goals of the parent organization.

    Dustin Neurath - Executive Vice President & Chief Operating Officer

    Dustin Neurath, the Executive Vice President & Chief Operating Officer at Santander Bank, architects the strategic framework for large-scale operational transformation. Neurath manages the integration of advanced banking systems to support the bank's extensive deposit base. By overseeing the alignment of operational resources with corporate growth targets, the Executive Vice President & Chief Operating Officer ensures that the organization scales effectively in response to market demands. Neurath leads cross-functional teams to refine business processes, focusing on reducing friction in customer-facing operations. This role involves high-level coordination with other C-suite leaders to synchronize technology investments with operational capacity. Dustin Neurath also monitors the performance of regional operations, driving initiatives that improve profitability and service reliability. Through the implementation of data-driven management practices, Neurath secures the bank's competitive advantage, ensuring that operational excellence remains a cornerstone of the institution's long-term success.

    Arlivon Vega - Chief Operating Officer, Internal Audit & Credit Risk Review Santander (US)

    Arlivon Vega, the Chief Operating Officer, Internal Audit & Credit Risk Review Santander (US) at Santander Bank, governs the internal audit functions and credit risk assessment frameworks. Vega directs the evaluation of financial controls to ensure adherence to stringent banking regulations and internal policies. By overseeing the credit risk review process, the Chief Operating Officer, Internal Audit & Credit Risk Review Santander (US) identifies potential vulnerabilities in the loan portfolio and recommends corrective actions. Vega manages the audit team, fostering a culture of transparency and accountability across all financial operations. This leadership role requires deep engagement with risk management committees to address emerging threats in the banking sector. Arlivon Vega also coordinates with external regulators to maintain compliance standards. Through rigorous oversight and systematic review, Vega protects the bank's capital and reputation, ensuring that all credit-related activities align with the risk appetite of the global Santander Group.

    Randi Stith - Chief of Staff

    Randi Stith, the Chief of Staff at Santander Bank, manages executive workflows and coordinates strategic initiatives across the organization. Stith facilitates communication between senior leadership and departmental heads to ensure alignment with the broader retail banking mission. By streamlining internal processes, the Chief of Staff optimizes decision-making cycles and enhances operational efficiency. Stith monitors progress on key performance indicators, providing the executive team with actionable insights to drive growth. This role involves managing complex projects that span multiple business units, ensuring that organizational objectives remain the primary focus. Through rigorous oversight of administrative and strategic functions, Randi Stith maintains the operational integrity of the bank. Stith also collaborates with the board to refine corporate governance standards, ultimately supporting the long-term stability of the institution within the competitive financial landscape of the United States.

    Steven Sarasin - Risk Chief of Staff

    Steven Sarasin, the Risk Chief of Staff at Santander Bank, coordinates the strategic risk management agenda across the organization. Sarasin facilitates the flow of critical risk data to the executive leadership team, enabling informed decision-making regarding capital allocation and market exposure. By managing the operational rhythm of the risk department, the Risk Chief of Staff ensures that all mitigation efforts align with the bank's broader financial objectives. Sarasin oversees the implementation of risk frameworks that protect the institution against market volatility and operational failures. This role involves bridging the gap between technical risk analysis and executive strategy, ensuring that the board receives clear, actionable reports. Steven Sarasin also leads initiatives to enhance the bank's resilience against emerging financial threats. Through the systematic management of risk-related projects, Sarasin supports the bank's commitment to stability and regulatory excellence within the highly competitive United States banking market.

    Anthony Piccione - Manager, Platform (Credit Cards) & Chief Information Officer, Consumer & Business Banking Office

    Anthony Piccione, the Manager, Platform (Credit Cards) & Chief Information Officer, Consumer & Business Banking Office at Santander Bank, directs the technological infrastructure for credit card platforms and consumer banking services. Piccione oversees the development and maintenance of digital banking tools that facilitate seamless transactions for customers. By managing the integration of secure payment systems, the Manager, Platform (Credit Cards) & Chief Information Officer, Consumer & Business Banking Office ensures that the bank's digital offerings remain competitive and user-friendly. Piccione leads the IT teams responsible for platform stability, focusing on high-availability solutions that support business banking operations. This role involves collaborating with product managers to innovate credit card features that meet evolving consumer needs. Anthony Piccione also monitors cybersecurity protocols to safeguard sensitive financial data. Through the strategic deployment of technology, Piccione drives digital transformation, enhancing the overall efficiency and accessibility of the bank's consumer and business banking services.
    Anthony Piccione

    Joseph Monk - Chief Information Officer, Consumer & Business Banking

    Joseph Monk, the Chief Information Officer, Consumer & Business Banking at Santander Bank, architects the digital strategy for the consumer and business banking divisions. Monk oversees the modernization of core banking systems to improve service delivery and operational agility. By managing the technology roadmap, the Chief Information Officer, Consumer & Business Banking ensures that digital platforms support the bank's growth objectives and customer engagement goals. Monk leads the engineering teams in developing scalable software solutions that streamline account management and transaction processing. This role requires close collaboration with the executive team to align IT investments with the bank's long-term vision. Joseph Monk also evaluates emerging technologies to identify opportunities for enhancing the customer experience. Through the implementation of robust IT governance and innovative digital tools, Monk ensures that the bank maintains a secure and efficient technological foundation, supporting its status as a leading retail banking institution.

    Natalie Pacella - Project Coordinator & Chief Information Officer, Corporate Banking Office

    Natalie Pacella, the Project Coordinator & Chief Information Officer, Corporate Banking Office at Santander Bank, directs the technological initiatives and project management frameworks for the corporate banking division. Pacella oversees the implementation of complex banking systems designed to support large-scale corporate clients. By managing the project lifecycle, the Project Coordinator & Chief Information Officer, Corporate Banking Office ensures that technology deployments remain on schedule and within budget. Pacella leads the coordination between IT teams and corporate banking stakeholders to align digital solutions with specific client requirements. This role involves monitoring system performance and identifying opportunities for process improvement within the corporate banking office. Natalie Pacella also facilitates communication regarding project status and technical risks to the executive leadership. Through the effective management of technology projects, Pacella enhances the bank's ability to serve its corporate clientele, driving operational efficiency and supporting the bank's broader strategic goals in the financial sector.
    Matthew Andrus, the Chief Legal Officer at Santander Bank, directs the legal strategy and regulatory compliance efforts for the entire organization. Andrus oversees the legal team in managing litigation, contract negotiations, and corporate governance matters. By providing counsel on complex banking regulations, the Chief Legal Officer ensures that all business activities adhere to federal and state laws. Andrus leads the effort to mitigate legal risks associated with retail and corporate banking operations, protecting the bank's interests in a highly regulated environment. This role involves collaborating with the executive team to navigate legal challenges and support strategic initiatives. Matthew Andrus also manages relationships with external legal counsel and regulatory bodies to maintain the bank's standing. Through the proactive management of legal affairs, Andrus safeguards the institution's reputation and operational integrity, ensuring that the bank continues to operate within the established legal frameworks of the United States financial system.

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    Frequently Asked Questions Regarding Santander Bank Top Executives and Leadership Team

    Who leads Santander Bank?
    Santander Bank is led by Garett Hill (Executive Vice President & Chief Financial Officer), along with executives such as Alicia Wade (Chief Operating Officer) and Dustin Neurath (Executive Vice President & Chief Operating Officer).
    Who is part of Santander Bank’s executive team?
    The executive team of Santander Bank includes leaders such as Garett Hill (Executive Vice President & Chief Financial Officer), Alicia Wade (Chief Operating Officer), Dustin Neurath (Executive Vice President & Chief Operating Officer) and other senior executives.
    How many executives does Santander Bank have?
    Santander Bank has 10 executives leading key business areas.
    What roles are included in Santander Bank’s leadership team?
    The leadership team of Santander Bank includes roles such as Executive Vice President & Chief Financial Officer, Chief Operating Officer, Executive Vice President & Chief Operating Officer, Chief Operating Officer, Internal Audit & Credit Risk Review Santander (US), Chief of Staff.