Ross Executive and Leadership Team

October, 2026

Leadership Overview

Ross has 4 executives leading key functions including operations, merchandising strategy, and discount retail management.

Focused on delivering exceptional value to middle-income households, Ross maintains a commitment to providing high-quality designer apparel and home fashion at significant discounts across the United States.

Leadership Roles at Ross

  • Group President & Chief Operating Officer - Michael Hartshorn
  • President & Chief Merchandising Officer, dd?s DISCOUNTS - Karen Sykes
  • President, Merchandising - Bernard Brautigan
  • President, Merchandising - Lisa Panattoni
  • Michael Hartshorn - Group President & Chief Operating Officer

    Michael Hartshorn, the Group President & Chief Operating Officer at Ross, directs all internal logistics and supply chain infrastructure. Overseeing the operational efficiency of the entire off-price retail network, the Group President & Chief Operating Officer ensures that inventory flows seamlessly from distribution centers to store shelves. This leadership role involves optimizing store-level performance and managing the complex requirements of the Ross Dress for Less and dd's DISCOUNTS brands. By streamlining procurement processes and enhancing warehouse productivity, Michael Hartshorn directly impacts the company's ability to maintain low price points for middle-income households. Hartshorn also coordinates with the Board to align operational scaling with long-term growth objectives. Through rigorous oversight of daily retail functions, the Group President & Chief Operating Officer secures the competitive advantage necessary for sustained market dominance across the United States.

    Karen Sykes - President & Chief Merchandising Officer, dd?s DISCOUNTS

    Karen Sykes, the President & Chief Merchandising Officer, dd?s DISCOUNTS at Ross, architects the product assortment strategy for the dd's DISCOUNTS brand. Managing the procurement of designer apparel, accessories, and home fashion, the President & Chief Merchandising Officer, dd?s DISCOUNTS ensures that inventory remains aligned with the specific preferences of lower to moderate-income shoppers. This role involves negotiating with global vendors to secure high-quality goods at deep discounts. By analyzing regional consumer trends, Karen Sykes drives the expansion of the brand's footprint and enhances the overall shopping experience. Sykes also collaborates with the executive team to refine the value proposition that defines the company's market position. Through constant evaluation of market demand and inventory turnover, the President & Chief Merchandising Officer, dd?s DISCOUNTS maintains the profitability and growth trajectory of the discount division within the broader corporate portfolio.

    Bernard Brautigan - President, Merchandising

    Bernard Brautigan, the President, Merchandising at Ross, oversees the strategic sourcing of apparel and footwear for the Ross Dress for Less brand. Directing the buying teams, the President, Merchandising ensures that the company maintains a diverse and attractive selection of designer products for the entire family. This leadership role involves identifying emerging fashion trends and securing inventory that appeals to middle-income households across the United States. By fostering strong relationships with manufacturers and brand partners, Bernard Brautigan guarantees a consistent supply of high-value merchandise. Brautigan also works closely with the operations team to ensure that product availability matches regional demand patterns. Through the execution of sophisticated merchandising strategies, the President, Merchandising drives revenue growth and strengthens the brand's reputation for quality and affordability. This focus on inventory excellence remains central to the company's success in the competitive off-price retail sector.

    Lisa Panattoni - President, Merchandising

    Lisa Panattoni, the President, Merchandising at Ross, manages the procurement and category management for home fashion products. Focusing on the home goods segment, the President, Merchandising curates a wide array of items that cater to the aesthetic and functional needs of the company's diverse customer base. This role involves analyzing sales data to optimize product mix and maximize inventory turnover in the home department. By identifying unique opportunities in the home fashion market, Lisa Panattoni ensures that the company offers compelling value that differentiates the brand from competitors. Panattoni also coordinates with the merchandising leadership team to align home goods strategies with overall corporate financial targets. Through the implementation of data-driven buying practices, the President, Merchandising supports the company's mission to provide affordable luxury to households nationwide. This strategic oversight of the home category contributes significantly to the overall profitability and market reach of the organization.

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    Frequently Asked Questions Regarding Ross Top Executives and Leadership Team

    Who leads Ross?
    Ross is led by Michael Hartshorn (Group President & Chief Operating Officer), along with executives such as Karen Sykes (President & Chief Merchandising Officer, dd?s DISCOUNTS) and Bernard Brautigan (President, Merchandising).
    Who is part of Ross’s executive team?
    The executive team of Ross includes leaders such as Michael Hartshorn (Group President & Chief Operating Officer), Karen Sykes (President & Chief Merchandising Officer, dd?s DISCOUNTS), Bernard Brautigan (President, Merchandising) and other senior executives.
    How many executives does Ross have?
    Ross has 4 executives leading key business areas.
    What roles are included in Ross’s leadership team?
    The leadership team of Ross includes roles such as Group President & Chief Operating Officer, President & Chief Merchandising Officer, dd?s DISCOUNTS, President, Merchandising, President, Merchandising.