Regis Executive and Leadership Team

Michael Vaughan, the Chief Executive Officer at Regis, directs the overarching strategic vision for the entire salon franchise network. Vaughan architects long-term growth initiatives by refining business systems that support thousands of independent franchisees across North America. By prioritizing operational efficiency, the Chief Executive Officer ensures that salon locations maintain high standards for professional haircare services and product retail. This leadership role involves constant collaboration with the Board to align corporate objectives with evolving market demands in the beauty industry. Michael Vaughan monitors key performance indicators to drive profitability and sustainable expansion throughout the regional footprint. Through rigorous oversight of corporate resources, the Chief Executive Officer optimizes the value proposition for every franchise partner. Ultimately, Vaughan secures the competitive position of the organization by fostering innovation in salon management and service delivery models across the continent.

Susan Lintonsmith, the Chief Executive Officer & Board Member at Regis, governs the strategic direction and fiduciary responsibilities of the organization. Lintonsmith evaluates high-level corporate governance policies to ensure alignment with the interests of shareholders and franchise partners. As a Board Member, the Chief Executive Officer & Board Member provides critical oversight on major capital investments and structural changes within the North American salon portfolio. Susan Lintonsmith drives the integration of professional haircare standards across all brand assets, ensuring that the company maintains a dominant market presence. By analyzing industry trends, the Chief Executive Officer & Board Member shapes the long-term trajectory of the business model. This leadership role requires balancing immediate operational needs with future growth opportunities. Through consistent engagement with executive leadership, Lintonsmith reinforces the commitment to excellence in salon operations and franchisee support systems.

Matthew Doctor, the President & Chief Executive Officer at Regis, manages the daily execution of corporate strategy and operational workflows. Doctor oversees the implementation of standardized business systems that empower franchisees to deliver premium haircare services across North America. By streamlining internal processes, the President & Chief Executive Officer enhances the scalability of the salon portfolio. Matthew Doctor coordinates with department heads to ensure that marketing, training, and operational support remain synchronized with the needs of salon owners. This leadership role focuses on maximizing revenue streams through the effective distribution of professional products and services. Through active management of regional operations, the President & Chief Executive Officer identifies opportunities for efficiency gains and market penetration. Ultimately, Doctor drives the organizational culture toward continuous improvement and sustained profitability within the competitive landscape of the haircare industry.

Jim Lain, the President at Regis, oversees the tactical execution of business operations and franchisee relations throughout the North American market. Lain directs the deployment of training programs and operational support systems designed to elevate the performance of salon locations. By fostering strong relationships with franchise partners, the President ensures that the company provides the necessary tools for success in the professional haircare sector. Jim Lain monitors regional performance metrics to identify areas for improvement and operational scaling. This leadership role involves coordinating with the executive team to implement strategic initiatives that enhance service quality and product sales. Through consistent focus on operational excellence, the President drives the efficiency of the entire salon portfolio. Ultimately, Lain supports the long-term viability of the business model by ensuring that every franchisee receives the guidance and resources required to thrive in a competitive industry.

Dana Benfield, the Interim Chief Marketing Officer at Regis, directs all brand positioning and consumer engagement strategies across the North American salon network. Benfield architects comprehensive marketing campaigns that highlight the professional haircare services and retail products offered at thousands of locations. By analyzing consumer behavior, the Interim Chief Marketing Officer optimizes promotional efforts to drive foot traffic and increase brand loyalty for franchisees. Dana Benfield collaborates with operational teams to ensure that marketing initiatives translate into tangible growth for salon owners. This leadership role involves managing the digital presence and advertising spend to maintain a strong market position. Through the development of targeted outreach programs, the Interim Chief Marketing Officer strengthens the connection between the company and its diverse client base. Ultimately, Benfield ensures that the brand identity remains consistent and compelling across all regional markets.