Hand & Stone Executive and Leadership Team

Carrie Walsh, the Chief Executive Officer at Hand & Stone, directs the overarching strategic vision and operational framework for the franchise network. Overseeing all major business units, Carrie Walsh ensures alignment with the company's mission to deliver high-quality massage, facial, and hair removal services. This leadership role involves driving growth initiatives and maintaining brand integrity across all franchise locations. By focusing on scalable expansion and operational excellence, Carrie Walsh directly impacts the company's market penetration and client satisfaction. Ultimately, Walsh secures the long-term financial health and strategic positioning of Hand & Stone.

Henry Mandell, the Owner & Chief Executive Officer at Hand & Stone, shapes the core business strategy and ownership directives for the spa franchise. Guiding the executive team, Henry Mandell ensures the consistent delivery of massage, facial, and hair removal services that define the Hand & Stone brand. This executive position involves cultivating a strong franchise model and fostering relationships with unit owners. By championing innovation in service offerings and operational efficiency, Henry Mandell directly contributes to the expansion and profitability of the enterprise. Ultimately, Mandell solidifies Hand & Stone's market leadership and commitment to client wellness.

Zdenka Olic, the Chief Operating Officer and FGG Spas, LLC at Hand & Stone, manages the day-to-day operational execution and service delivery standards across the franchise. Overseeing all spa operations, Zdenka Olic ensures that massage, facial, and hair removal services meet stringent quality benchmarks and regulatory compliance. This critical role involves optimizing operational workflows and driving efficiency within the franchise system. By implementing best practices in service management and staff training, Zdenka Olic directly enhances the client experience and supports franchise profitability. Ultimately, Olic guarantees the seamless functioning of Hand & Stone's service delivery network.

Lega Lauren, the President & Co-Owner at Hand & Stone, drives strategic initiatives and co-ownership responsibilities for the spa franchise. Leading key growth areas, Lega Lauren ensures the expansion of massage, facial, and hair removal services into new markets. This executive function involves fostering strong partnerships and overseeing market development strategies. By cultivating a robust franchise network and enhancing service offerings, Lega Lauren directly contributes to the company's revenue growth and brand visibility. Ultimately, Lauren strengthens Hand & Stone's position as a leading provider of wellness services.

Kevin Byrne, the President at Hand & Stone, spearheads strategic planning and business development for the massage and spa franchise. Directing market expansion efforts, Kevin Byrne focuses on increasing the accessibility of massage, facial, and hair removal services. This leadership position involves identifying new opportunities for growth and strengthening the franchise model. By driving operational improvements and enhancing client engagement strategies, Kevin Byrne directly impacts the company's market share and overall success. Ultimately, Byrne ensures Hand & Stone maintains its competitive edge in the wellness industry.

Jp Blaise, the President & Owner at Hand & Stone, directs franchise operations and ownership strategies for multiple spa locations. Overseeing the performance of owned units, Jp Blaise ensures the consistent delivery of high-quality massage, facial, and hair removal services. This executive role involves optimizing unit-level economics and driving local market penetration. By implementing effective operational management and client retention programs, Jp Blaise directly enhances profitability and brand loyalty. Ultimately, Blaise strengthens the Hand & Stone presence through dedicated ownership and operational excellence.

Chad Foster, the President & Owner at Hand & Stone, leads strategic growth and operational oversight for multiple franchise units. Managing the performance of owned locations, Chad Foster ensures the delivery of exceptional massage, facial, and hair removal services. This executive capacity involves driving revenue generation and enhancing operational efficiencies within the franchise network. By focusing on market development and client satisfaction initiatives, Chad Foster directly contributes to the expansion and success of Hand & Stone. Ultimately, Foster solidifies the brand's reputation through consistent service quality and business acumen.

Penny Patterson-Smith, the President & Echo Unlimited, Inc & Multi-Unit Owner at Hand & Stone, directs the strategic management and operational execution across multiple franchise locations. Overseeing the performance and expansion of Echo Unlimited, Inc., Penny Patterson-Smith ensures the consistent delivery of premium massage, facial, and hair removal services. This multi-unit ownership role involves driving profitability, optimizing operational workflows, and fostering a strong brand presence in key markets. By implementing effective leadership and client-focused strategies, Penny Patterson-Smith directly enhances the value and reach of Hand & Stone. Ultimately, Patterson-Smith strengthens the franchise network through dedicated management and a commitment to service excellence.