Leadership Overview
Rack Room Shoes has 4 executives leading key functions including financial strategy, marketing and digital operations, supply chain management, and human resources and legal compliance.
Focused on delivering quality footwear to families across the United States, Rack Room Shoes maintains a commitment to providing diverse comfort, dress, casual, and athletic options while fostering long-term customer loyalty.
Focused on delivering quality footwear to families across the United States, Rack Room Shoes maintains a commitment to providing diverse comfort, dress, casual, and athletic options while fostering long-term customer loyalty.
Leadership Roles at Rack Room Shoes
Ernest Shore - Chief Financial Officer
Ernest Shore, the Chief Financial Officer at Rack Room Shoes, directs all fiscal planning and capital allocation strategies for the organization. Managing the financial health of this national footwear retailer, the Chief Financial Officer oversees budgeting, financial reporting, and long-term investment initiatives. Shore ensures that capital resources support the expansion of retail footprints and the optimization of inventory procurement across North American markets. By analyzing market trends and consumer spending patterns, the Chief Financial Officer maintains the fiscal discipline necessary for sustainable growth. Ernest Shore also collaborates with the executive team to align financial objectives with the broader mission of providing affordable, high-quality footwear. Through rigorous oversight of financial systems and risk management protocols, Shore secures the economic stability of the company. This leadership role involves constant monitoring of operational costs to maximize profitability while maintaining competitive pricing for families.
Rick Brown - Senior Vice President and Chief Operating Officer
Rick Brown, the Senior Vice President and Chief Operating Officer at Rack Room Shoes, manages the daily operational efficiency and supply chain logistics of the retail network. Overseeing the distribution of footwear across the national store footprint, the Senior Vice President and Chief Operating Officer ensures that inventory levels meet consumer demand in every category. Brown coordinates with regional managers to optimize store performance and maintain high standards of service. By streamlining warehouse operations and logistics, Rick Brown reduces overhead and improves the speed of product delivery to retail locations. The Senior Vice President and Chief Operating Officer also monitors operational metrics to identify opportunities for process improvement and cost reduction. Through effective management of the supply chain, Brown supports the company's ability to offer a wide range of comfort, dress, and athletic shoes. This leadership role remains essential for maintaining the operational excellence required to serve a diverse customer base.
Molly Hartney - Chief Marketing Officer & Chief Digital Officer
Molly Hartney, the Chief Marketing Officer & Chief Digital Officer at Rack Room Shoes, architects the brand identity and digital transformation strategy for the enterprise. Overseeing omnichannel marketing campaigns and e-commerce growth, the Chief Marketing Officer & Chief Digital Officer drives customer engagement across all digital platforms. Hartney manages the integration of online and in-store experiences to ensure a seamless shopping journey for footwear consumers. By leveraging data analytics to refine promotional efforts, Molly Hartney increases brand visibility and market share within the competitive retail landscape. The Chief Marketing Officer & Chief Digital Officer also directs the development of loyalty programs that incentivize repeat purchases. Through strategic digital investments, Hartney enhances the overall accessibility of the product catalog. This role requires constant innovation to keep pace with evolving consumer preferences in the footwear industry, ensuring that the company remains a top choice for families nationwide.

Randolph Brodwin - Chief Legal Officer & Senior VP, Human Resources
Randolph Brodwin, the Chief Legal Officer & Senior VP, Human Resources at Rack Room Shoes, directs all corporate governance, legal compliance, and talent management initiatives. Overseeing the legal framework for retail operations, the Chief Legal Officer & Senior VP, Human Resources ensures adherence to labor laws and industry regulations across all states of operation. Brodwin manages the recruitment, training, and retention of the workforce to support the company's service-oriented culture. By implementing robust human resources policies, Randolph Brodwin fosters a productive environment that aligns with the organizational mission. The Chief Legal Officer & Senior VP, Human Resources also provides counsel on contractual obligations and risk mitigation strategies to protect the company's interests. Through the development of comprehensive employee programs, Brodwin drives organizational performance and professional growth. This dual-function role ensures that the company maintains both legal integrity and a high-performing team capable of delivering exceptional value to footwear customers.